Get matched with
providers near you
For NDIS participants and aged care families. Free. We'll match you with available providers in your suburb, usually within a few hours.
Are you a provider? Join our network here.
Call free, 24/7
1800 953 253
Email us
[email protected]
Frequently asked questions
How quickly will I hear back?
Across 16,231 matched requests, 71% had a provider connect within an hour and 90% within 24 hours. Times vary by service and area. You can also call us at 1800 953 253 any time, 24/7.
Is this service free?
Yes. Families, participants and carers never pay Carevo. The platform is funded by provider subscriptions. Any provider can have a free listing and claim its profile. To connect with a family and receive their contact details, a provider needs a paid subscription. Paid plans start at $499 a month and each plan includes a set number of connections per month. Carevo does not charge a commission, a per-connection fee or a success fee, and takes no share of what a provider earns from the care it delivers. The subscription price is the same whether or not a family goes on to use the provider.
Does Carevo provide care directly?
No. Carevo is a connection platform. We connect you with 35,000+ NDIS and aged care providers across 11,900+ suburbs in all states and territories.
Can someone else contact you on my behalf?
Yes. Family members, support coordinators, allied health professionals, and other providers can all make referrals. Just tell us who you are and who you're enquiring for in the message.
What happens after I submit the form?
Carevo sends your request to providers that match the service, area and funding type. A provider that connects with you contacts you directly. Across 16,231 matched requests, 71% had a provider connect within an hour and 90% within 24 hours. There's no obligation to proceed with any provider.