Connect with NDIS participants in your service area
We match you with NDIS participants, aged care families, and support coordinators searching in your suburb, then send the care request straight to your phone or inbox. You make contact, you take it from there.
NDIS enquiry audit: 10 June to 7 September 2026 UTC, excluding linked duplicates, spam-scored requests, drafts and recalled requests. These are enquiries, not service starts. Directory totals above include other funding types. Read the audit method.
Understand NDIS participant leads before subscribing
A lead is an enquiry about support. It is not an exclusive client or a booked service. A request can reach several providers, and the participant chooses who to work with. We do not guarantee an enquiry volume, a response from a participant or a service start.
Match your actual service area and capacity
Keep your profile's services, funding types, locations and contact details accurate. Only pursue requests you can safely deliver. Confirm the address, timing, registration requirements and fees with the participant before accepting work.
NDIS and aged care are different enquiries
Carevo also connects aged care families with providers. Check the funding and support requested in each brief. Our platform totals include different funding types; they are not a count of NDIS clients available to your business.
Free notifications and paid contact access
Claiming a basic profile is free. Growth is $499/month + GST, with up to 20 connections per month. A notification is not the same as a client agreeing to work with you. Check the current checkout terms, tax treatment and cancellation details before subscribing.
Working independently as an individual? Use the same signup and choose support worker. For a practical referral and marketing plan, read how to find NDIS clients.
Compare directories on fit, not headline numbers
When comparing Carevo with MyCareSpace, compare billing periods, GST, covered locations, service categories and access to shared enquiries. MyCareSpace publishes quarterly subscriptions; Carevo's Growth price here is monthly. Neither a large directory nor a lower price proves a better return for your service.
Read Innovative Care's experience in Perth or CarePro's in Melbourne for individual provider accounts. They are not a platform-wide success rate or a forecast for your business.
How care requests reach you
You get a tap-friendly list of inquiries, delivered the way you actually read them. $499/month + GST, cancel anytime.
SMS to your phone
Growth includes SMS notifications for matched requests. Review the brief and check whether you can help.
Email straight to your inbox
The request, including service, suburb, and funding, emailed the moment it comes in. On a paid plan, claim a suitable request within your allowance to unlock contact details.
No commission, ever
A monthly or annual subscription, never a per-lead fee or a cut of what you earn. The enquiry is yours to pursue.
Connect directly with families
Growth lets you claim suitable requests to unlock contact details within your plan allowance. Check their needs and your availability before agreeing to services.
How it works
Complete your profile and explain where you have capacity. Enquiries depend on demand and service fit; listing does not guarantee clients.
Claim your profile
Find your business in our directory and claim it. Profile claims are free.
Set your service area and contact details
Tell us the suburbs you cover and where to send matches. SMS, email, or both.
Get matched, make contact
When a participant or support coordinator requests support in your area, we match the request to your profile and send you the brief. You make contact directly.
Free listing vs Growth
Every claimed provider is notified free. Growth includes up to 20 connections per month. Connecting on an available request gives you the participant's contact details.
Free
Claim your profile
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Verify your business and update your contact details
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Basic listing in our directory
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Instant email and in-app notifications when someone requests services in your area
Growth
$499/month + GST
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Up to 20 connections per month; unused availability does not guarantee new requests
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Get contact details when you connect on a suitable, available request
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Browse and respond to nearby opportunities
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Direct participant connections, with no commissions or success fees
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Cancel anytime, no lock-in
Frequently asked questions
Are NDIS participant leads exclusive?
No. A request can reach several providers. The participant decides who to contact and whether to proceed. An enquiry is not a booked service.
Will listing guarantee new clients?
No. Enquiry volume and outcomes depend on demand, service fit, actual capacity and participant choice. Measure suitable enquiries and service starts separately.
Can I advertise services outside my actual area?
Keep your locations and services accurate. Confirm that you can deliver at the requested address and time before accepting work. A directory listing is not proof of local capacity.
How much does it cost?
Claiming your profile is free. The Growth plan is $499/month + GST with a 7-day free trial and no lock-in contract. Cancel anytime.
I am an individual support worker, not a business. Is this the right page?
Yes. Sign up or log in with your email, then choose provider or support worker. New providers continue to the provider application; workers continue to their profile. Account access is not approval to deliver a particular service.
How do participants find me?
Participants search by suburb and service type. Every claimed provider is notified by email and in-app when someone is looking for services in their area. Paid plans include a monthly number of connections, each giving you the participant's contact details, subject to the plan allowance and request availability.
Do I need to be NDIS registered?
No. We welcome both registered and unregistered providers. Your registration status is displayed on your profile so participants can make informed decisions.
What does the Carevo activity rating mean?
The Carevo activity rating describes how a provider behaves on Carevo, not the care they deliver. A Strong rating is earned on four measured criteria: at least 10 enquiries taken on in the last 12 months, at least one in the last 90 days, a median first response under 60 minutes, and current registration on the relevant government register. It is removed automatically if a provider stops meeting any criterion, and it cannot be purchased. It is not an endorsement or an assessment of care quality. Full methodology: carevo.com.au/about/activity-rating
Can I cancel anytime?
Yes. No lock-in contracts. Cancel at any time from your provider dashboard. Changes take effect at the start of your next billing cycle.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe.
How is this different from other directories?
Carevo is a connection platform, not a provider network. We connect people seeking care with providers who can help. You contact matched participants directly. You pay a monthly or annual subscription to connect with participants, with no referral fee, per-connection fee or commission on what you earn.