For Support Coordinators

Refer participants to plan management providers

Takes about 30 seconds.

2,853 NDIS registered providers filtered by Plan Management registration group. Select a suburb below or send the referral form.

2,853 providers · 8 states · Category 14: Improved Life Choices

Refer to plan management

2,853 registered providers across 8 states
Category 14: Improved Life Choices
Free, no obligation

Takes about 30 seconds.

Refer to plan management

2,853 registered providers across 8 states
Category 14: Improved Life Choices
Free, no obligation

Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works

How this provider list is built

Counts include distinct active organisations marked NDIS registered with the relevant registration group and an active location listing. Organisations operating in several states are counted once nationally. Confirm the current registration and support types on the NDIS Commission register before referring.

The national shortlist uses primary listings, ordered by recorded Carevo connections, then name. Providers who have declined all related service types are omitted from the shortlist. A claim records an intention to contact someone, not completed support or care quality. Payment, featured status and purchased placement do not determine this order.

Receiving Carevo enquiries means a contact is set up to receive requests from Carevo and has signed in recently. Not confirmed means we cannot tell either way, usually because nobody has signed in recently; it is not a negative mark. Neither confirms vacancies or capacity. Providers confirm availability, suitability and prices directly.

Can you hire an independent worker?

It depends on how the NDIS plan is managed.

Self-managed: Yes; You agree the rate directly, within the funding rules and your budget.
Plan-managed: Yes; At or under the applicable price limits.
NDIA-managed: No; Registered providers only.

Registration rules and sources

Some supports require registration whatever the plan type, including specialist behaviour support and plan management. Check current SIL registration and transition requirements before arranging SIL.

A worker's professional registration, NDIS provider registration and a profile on Carevo are three different things. A Carevo listing establishes neither kind of registration.

NDIS disability support and clinical mental-health treatment have different funding pathways (NDIA therapy guidance).

Confirm the rules for the specific support before booking. Sources: NDIA self-management, NDIS Commission registration rules.

Where to find plan management

Providers listed

2,853

States with coverage

Top suburbs by provider count

Brisbane2448 Providers Melbourne1421 Providers Sydney1135 Providers Central Coast920 Providers Canberra659 Providers Blacktown650 Providers Parramatta647 Providers Perth645 Providers Adelaide624 Providers Liverpool578 Providers Ipswich552 Providers Geelong547 Providers

How to check a provider's credentials

Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry before referring a participant. Here is what each listing shows and where to verify it.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Plan Management

Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget. Plan-managed participants can use both registered and unregistered providers, giving them wider choice. Plan management is funded separately and does not reduce the participant's other funding.

With 2,853 providers across all states and territories, plan management is listed here by registration-group match. Directory presence does not confirm local capacity, suitability or availability.

Plan Management Pricing

Examples from NDIS Pricing Schedule 2026-27, effective 2026-07-01. These are the published national amounts; remote and very remote amounts can differ. Confirm the applicable funding rules before booking.

Line Item	Description	Price Limit
14_034_0127_8_3	Plan Management - Monthly Fee	$104.45 MON

These are examples of support items, not a quote or confirmation of eligibility. Confirm the item matches the actual task and the participant's funding before arranging support. Different time-of-week rates apply only where the schedule specifies them.

What Plan Management Covers

The Plan Management registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Invoice Processing

Plan managers receive invoices from providers, verify they are within NDIS price limits and plan budget, and process payment. Turnaround should be under 5 business days.

Budget Tracking

Monitoring spending across all plan categories and alerting the participant (and coordinator) when budgets are running low. Good plan managers provide real-time online portal access.

Provider Payments

Paying providers on behalf of the participant. Plan-managed participants can use both registered and unregistered providers, giving them wider choice.

Financial Reporting

Monthly or quarterly budget reports showing spending by category, remaining funds, and projected plan utilisation. Useful for your progress reports and plan review preparation.

Common Referral Scenarios

Real-world situations where you would refer a participant for plan management.

A participant is currently NDIA-managed and frustrated by limited provider choice. Recommend plan management at their next plan review. The switch gives them access to unregistered providers while the plan manager handles all invoicing.

A participant's current plan manager has slow invoice processing (2+ weeks) and providers are threatening to stop services. Switch to a plan manager with guaranteed turnaround times and a provider payment portal.

A self-managed participant is overwhelmed by the administrative burden of processing invoices and keeping records. Plan management removes this stress while maintaining broader provider choice than NDIA management.

What to Expect After Referral

Plan management is one of the simplest referrals. The plan manager contacts the participant, sets up their account, and starts processing invoices. Most plan managers offer an online portal where participants and coordinators can view budget balances in real time. Plan management funding is separate and does not reduce the participant's other supports.

Red Flags to Watch For

Warning signs that a plan management provider may not be delivering quality services.

Invoice processing taking more than 5 business days

No online portal for real-time budget visibility

Plan manager not communicating when budgets are running low

Charging for services outside the plan management line items

No monthly budget reports or statements

Plan Management impacts every other support because it determines which providers the participant can access. As a coordinator, develop a relationship with your participants' plan managers. Regular communication about budget utilisation helps you make better referral decisions and avoid overspending.

What to Include in the Plan Management Referral

Include these details with the participant's consent so providers and workers can assess fit before contacting them.

Participant and nominee contact details, plan dates and NDIS number with consent
Whether this is a new plan-management setup or a transfer from another manager
Current budget position, unpaid invoices and required handover date
Portal access, statement frequency and invoice-approval preferences

How to Refer a Participant for Plan Management

Step 1

Check plan funding in Category 14

Step 2

Check funding management and registration requirements

Step 3

Compare suitable providers and independent workers

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Plan Management

Recommend plan management to participants who want provider choice but do not want to handle invoices themselves. When referring, check the plan manager's turnaround time for invoice processing (ideally under 5 business days), whether they provide a participant portal for budget visibility, and how they handle provider payment disputes. Some plan managers offer monthly budget reports that are useful for your progress reporting.

Need a provider shortlist for this participant?

Send the service, suburb, timing and participant requirements once. Carevo will pass the inquiry to suitable providers.

Find Plan Management Providers by Suburb

New South Wales

1,179 providers

Sydney (128) Central Coast (110) Blacktown (82) Parramatta (81) Liverpool (80) Penrith (78) Bankstown (67) Wollongong (66)

Victoria

842 providers

Melbourne (124) Geelong (59) Dandenong (58) Bendigo (47) Werribee (41) Richmond (35) Frankston (33) Point Cook (32)

Queensland

473 providers

Brisbane (185) Brisbane City (58) Southport (37) Ipswich (33) Maroochydore (28) Toowoomba City (25) Logan Central (21) North Lakes (20)

Western Australia

240 providers

Perth (69) Cannington (16) Osborne Park (16) Canning Vale (12) Joondalup (12) Mandurah (11) Rockingham (11) Balcatta (9)

South Australia

199 providers

Adelaide (59) Mawson Lakes (11) Mount Barker (11) Salisbury (11) Mount Gambier (9) Port Adelaide (8) Port Lincoln (8) Elizabeth (7)

Australian Capital Territory

71 providers

Canberra (69) Braddon (16) Canberra Airport (6) City (4) Dickson (4) Gungahlin (4) Ngunnawal (4) ACT Remainder - Kowen (3)

Northern Territory

59 providers

Darwin (41) Alice Springs (14) Winnellie (7) Katherine (5) Ciccone (3) Darwin City (3) East Side (3) Zuccoli (3)

Tasmania

58 providers

Hobart (34) Launceston (27) Burnie (4) Devonport (4) Blackstone Heights (3) Derwent Park (3) East Launceston (3) Lenah Valley (3)

Browse all plan management suburbs

Every suburb with providers in this registration group, grouped by state.

Australian Capital Territory21

New South Wales516

Northern Territory14

Queensland285

South Australia105

Victoria341

Western Australia114

Frequently Asked Questions

What does a plan manager cost under the NDIS?

Plan management is funded separately in the participant's plan. The monthly fee is $104.45 and the one-off setup fee is $239.82. This funding does not reduce the participant's other supports.

Why would a support coordinator recommend plan management?

Plan management gives participants access to both registered and unregistered providers, widening their choice. It also removes the administrative burden of self-managing invoices. For participants who are currently NDIA-managed and want more flexibility, switching to plan management is often the first recommendation.

Can I refer an NDIA-managed participant to an unregistered provider?

No. NDIA-managed participants can only use NDIS registered providers. Plan-managed and self-managed participants can often choose unregistered providers, but some supports require registration. Confirm the rules for the specific support, including current SIL transition arrangements.

How do I check if a provider is NDIS registered?

Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. Providers listed on Carevo display their registration status on their profile.

What information should I include when making a referral?

Include the participant's name (with consent), NDIS plan number, relevant line items, budget available, service frequency, specific requirements (cultural, language, gender preference), and your contact details.

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