Audiology providers in Australia

Clear Hearing, Better Connection, at Home in Australia

Hearing loss affects far more people in Australia than most realise. It develops gradually, is easy to dismiss or compensate for initially, and by the time it is properly identified it can have already had a significant impact on relationships, cognitive health, and independence. For many older adults and people with disability, getting to an audiology clinic is a genuine obstacle that delays the support they need.

Through Carevo, you can find accredited audiologists who bring hearing assessments, hearing aid management, and communication support directly to your door. These professionals are trained to assess and address hearing conditions in a home setting, using portable diagnostic equipment to deliver a comprehensive service without you needing to leave the house. 67 audiologists are listed on Carevo.

The Right Support is About More Than Just Turning Up the Volume

Are you worried about:

• Missing conversations? The social withdrawal and relationship strain that comes when you can no longer follow discussions in a group or on the phone.
• Managing hearing aids? The frustration of devices that are hard to maintain, fit incorrectly, or are never quite right because they were adjusted in a quiet clinic rather than your actual noisy environment.
• A parent with untreated hearing loss? The link between untreated hearing loss and increased dementia risk and social isolation in older adults is well documented.
• Tinnitus? The persistent ringing, buzzing, or hissing that affects concentration, sleep, and wellbeing, particularly when it first appears without explanation.

Audiologists through Carevo assess hearing, fit and maintain devices, and provide communication strategies that work in your real listening environment.

How In-Home Audiology Helps You Hear Better

Australia audiologists through Carevo provide comprehensive hearing services using portable clinical equipment.

Services Available During Home Audiology Visits

• Comprehensive Hearing Assessments: Pure-tone audiometry, speech audiometry, and middle ear assessments conducted with portable equipment to establish a complete hearing profile.
• Hearing Aid Fitting and Programming: Selection, fitting, and programming of hearing aids to your specific hearing loss and lifestyle, with real-ear verification where equipment permits.
• Hearing Aid Repairs and Maintenance: Cleaning, re-tubing, minor repairs, and technical adjustments to existing devices, saving you a clinic trip for routine maintenance.
• Tinnitus Assessment and Management: Evaluation of tinnitus severity and impact, with sound therapy recommendations, counselling, and referral pathways where needed.
• Communication Strategies and Carer Education: Training for clients and family members in communication strategies that reduce frustration and improve understanding in everyday situations.

Why Hearing Assessment Works Better at Home

Hearing aids are programmed and verified in clinics, but then worn in a completely different acoustic environment at home. A home visit allows your audiologist to assess your hearing in the rooms where you actually spend your time, fine-tune device programming to your real-world listening situations, and identify specific challenges in your home that standard clinic fitting misses.

Conditions Audiology Treats at Home in Australia

Audiologists through Carevo assess and manage a wide range of hearing and balance conditions:

• Age-related hearing loss (presbycusis): The most common reason for home audiology. Gradual bilateral hearing loss that affects speech understanding, particularly in noisy environments.
• Noise-induced hearing loss: Permanent hearing damage from occupational or recreational noise exposure. Assessment, hearing aid fitting, and education about hearing protection.
• Tinnitus: Persistent ringing, buzzing, hissing, or clicking in the ears. Assessment of severity, impact on daily life, and management through sound therapy and counselling.
• Meniere’s disease: Episodic vertigo, tinnitus, and fluctuating hearing loss. Auditory monitoring and management support alongside medical treatment.
• Auditory processing disorder (APD): Difficulty understanding speech despite normal hearing thresholds. Common in children and adults with a history of ear infections or neurological conditions.
• Sudden sensorineural hearing loss: Urgent assessment following sudden hearing change. Audiologists work alongside ENT specialists and GPs to assess and monitor.
• Conductive hearing loss: Hearing loss related to the outer or middle ear, including otosclerosis and chronic middle ear disease.
• Disability-related hearing impairment: Hearing loss co-occurring with other disabilities, including cerebral palsy, Down syndrome, and acquired brain injury.
• Balance disorders and dizziness: Vestibular assessment for people experiencing dizziness, vertigo, or balance difficulties with a possible inner ear origin.

Contact a provider through Carevo if your situation is not listed.

NDIS Support Items for Audiology

Audiology for NDIS participants is funded under the Therapeutic Supports registration group (0128). Hearing devices and assistive listening equipment are funded separately through the Assistive Technology budget or the Australian Government Hearing Services Program.

NDIS Code	Description	Unit	National price limit
15_611_0128_1_3	Assessment, recommendation, therapy or training - Audiologist	Hour	$193.99
01_799_0128_1_1	Provider travel - non-labour costs	Each	Quote

Rates from the NDIS Pricing Schedule 2026-27, effective 1 July 2026. The NDIS applies a single national price limit for therapeutic supports, replacing the previous state-based loadings. Higher remoteness loadings still apply, around $271.59 per hour in remote (MMM 6) areas and $290.99 per hour in very remote (MMM 7) areas. For 2026-27, provider travel, non-face-to-face work, and NDIA-requested reports are listed as separate line items rather than folded into the hourly rate, with therapy travel time charged at 50% of the service rate.

Hearing aids and assistive listening devices are not covered under Therapeutic Supports. They are funded through the NDIS Assistive Technology budget (where hearing loss is related to the participant’s disability) or through the Australian Government Hearing Services Program for eligible Australians.

Why Australia Residents Trust Audiology Providers Through Carevo

Accredited Professionals with Recognised Qualifications

Audiologists connected through Carevo hold a relevant university degree in audiology and are members of a professional body that sets standards for clinical practice and ethics in the field. Audiology is a self-regulated profession in Australia rather than one registered with AHPRA, with practitioners accredited through Audiology Australia or the Australian College of Audiology (ACAud). You will be informed of your audiologist’s credentials before your first appointment.

Portable Diagnostic Equipment

Home audiology is not a reduced-quality service. Audiologists carry portable audiometers and tympanometers capable of producing clinically valid results comparable to fixed clinic equipment. Hearing aid programming software and devices are also portable, meaning your aids can be properly adjusted during the home visit.

Access to the Hearing Services Program

Many older Australians are eligible for subsidised hearing services through the Australian Government’s Hearing Services Program (HSP), including pensioners and DVA cardholders. Audiologists in the Carevo network can assess eligibility and help you access subsidised hearing aids and services through the program.

How to Access Home Audiology in Australia

NDIS Pathway

1. Check your plan: Audiology is funded under Capacity Building - Improved Daily Living when hearing loss is related to the participant’s disability. For hearing devices, a separate Assistive Technology budget may apply.
2. Contact a provider: Use Carevo to find audiologists in Australia who accept NDIS participants. Self-managed and plan-managed participants can contact any qualified audiologist directly.
3. Initial assessment: Your audiologist will conduct a full hearing assessment using portable equipment and discuss the results with you or your carer. If hearing aids or devices are recommended, they will outline the funding options.
4. Device funding: For NDIS-funded devices, your audiologist writes an AT report and cost quote for NDIS approval. Processing times vary.

Hearing Services Program (HSP) Pathway

1. Check eligibility: The Australian Government Hearing Services Program provides subsidised hearing services to eligible Australians including pensioners, DVA cardholders, and people receiving certain income support payments.
2. Register with an approved provider: HSP providers are approved by the Australian Government. Some Carevo audiologists are HSP-approved. Confirm with the provider before booking.
3. Access subsidised assessments and devices: Eligible clients receive hearing assessments and subsidised hearing aids at no or low cost.

Support at Home Pathway

Under the Support at Home program, audiology and allied health fall within the Clinical Supports category, which is fully government-funded with no client contribution when clinically approved. Speak with your care management provider about including hearing assessment, hearing aid management, and communication support in your support plan.

Making Funding Simple

Providers through Carevo are experienced in navigating the funding for in-home audiology.

• Support at Home (formerly Home Care Packages): Audiology is an eligible service under the Support at Home program. This covers hearing assessments, hearing aid management, and communication support for older adults whose hearing loss is affecting their independence and quality of life.
• NDIS Plans: Audiology is funded under Capacity Building - Improved Daily Living. Participants with hearing loss as part of their disability can access hearing assessments, assistive listening device support, and communication strategy training through this budget.
• Hearing Services Program and Other Sources: The Australian Government Hearing Services Program provides subsidised hearing services to eligible Australians including pensioners, DVA cardholders, and those receiving certain government benefits. Private health insurance and DVA funding also apply in relevant cases.

Frequently Asked Questions

What happens during a home hearing assessment? Your audiologist will take a hearing history, looking at your concerns, any noise exposure history, medications that can affect hearing, and family history. They will then conduct a full audiometric test using portable equipment, including pure-tone and speech tests. Results are explained clearly, and recommendations for management or hearing aid fitting are discussed before the audiologist leaves.

Can hearing aids be fitted and adjusted during a home visit? Yes. Audiologists bring the necessary equipment to fit, program, and verify hearing aids during a home visit. For new fittings, an initial appointment assesses your hearing and discusses options, with a second visit for fitting and programming. Follow-up adjustments can also be done in the home.

Are there free or subsidised hearing services available for older Australians? The Australian Government’s Hearing Services Program provides subsidised hearing assessments and hearing aids to eligible Australians, including concession cardholders, pensioners, and DVA cardholders. Audiologists in the network can check your eligibility and help you access the program, which can significantly reduce or eliminate out-of-pocket costs.

Is home audiology suitable for children? Yes. Audiologists through Carevo can conduct paediatric hearing assessments at home for children who have difficulty attending a clinic due to disability, medical complexity, or anxiety. Age-appropriate assessment techniques are used. For very young infants, newborn hearing screening and follow-up assessments are typically conducted in hospital or clinic settings, but ongoing management can often be done at home.

How often should I have my hearing tested? Adults over 60 should have a hearing check every two years, or immediately if they notice any change in hearing. People with diabetes, a history of noise exposure, or a family history of hearing loss should be assessed more frequently. Hearing aid users benefit from annual review appointments to check device function and update programming.

Can I access the Hearing Services Program if I have private health insurance? The Hearing Services Program and private health insurance are separate funding sources. If you are HSP-eligible, you can access subsidised services through the program regardless of whether you hold private health insurance. Some people use both, with private health insurance covering items not included in the HSP subsidy. Confirm the specific coverage with both your insurer and your audiologist.

Hearing Support Equipment Beyond Hearing Aids

Hearing loss management extends beyond hearing aids. Audiologists and AT providers through Carevo can assess, prescribe, and supply a range of hearing support equipment for your Australia home and daily life.

Assistive Listening Devices and Hearing Support Technology

• Amplified phones and captioned phones. Phones with amplified sound output and real-time text captioning for people who struggle with standard phone conversations.
• TV listening systems. Wireless headphones and loop systems that deliver TV sound directly to the listener without raising the volume for the whole room.
• Alerting systems. Doorbell, phone, and alarm notifications converted to flashing lights, vibrating pads, or loud sounds for people who cannot hear standard alerts. Smoke alarm alerting systems are a safety priority.
• Personal amplifiers. Portable amplification devices for one-on-one conversations, meetings, or noisy environments. These are simpler and less expensive than hearing aids and can supplement them.
• Hearing loop systems. Room-based or personal loop systems that transmit sound directly to telecoil-equipped hearing aids, cutting out background noise. Loops can be installed in living rooms, bedrooms, or community settings.
• Bluetooth streaming accessories. Devices that connect hearing aids to phones, TVs, and computers for direct audio streaming.

These devices can be funded through the Hearing Services Program, NDIS Assistive Technology, Support at Home, or DVA. Your audiologist can assess which hearing support equipment would benefit you most and help you access funding.

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