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Carevo

NDIS Journey, From Access to Better Outcomes

This roadmap breaks the NDIS process into clear steps, so participants and families can take the right action at the right time.

Step 1 Check your eligibility

  • 1 Check age, residency, and disability criteria
  • 2 Write down daily functional impact, what is hard, how often, and what support is already in place
  • 3 Gather medical and allied health evidence with current dates
  • 4 Keep all reports in one folder before applying
Check eligibility

Step 2 Submit access request

  • 1 Submit an Access Request through your LAC, NDIA, or support team
  • 2 Attach evidence that describes functional impact, not only diagnosis
  • 3 Track submission dates and reference numbers
Use FCA prep checklist

Step 3 Plan your goals

  • 1 Prepare for planning or implementation meeting
  • 2 Set practical goals for daily life, work, study, social participation, and health supports
  • 3 Bring examples of risks, breakdown points, and unmet support hours
  • 4 Discuss management type, self-managed, plan-managed, or NDIA-managed
See plan management

Step 4 Understand your plan

  • 1 Review approved supports line by line
  • 2 Confirm funding categories and flexibility rules
  • 3 Check funding dates, service bookings, and plan duration
  • 4 Flag any obvious funding gaps early
Open budget planner

Step 5 Choose your providers

  • 1 Shortlist providers that match goals, location, availability, and communication needs
  • 2 Compare service agreements, cancellation terms, and travel charging
  • 3 Start with one or two key supports before expanding
Find providers

Step 6 Track your progress

  • 1 Set up monthly tracking for spend and outcomes
  • 2 Collect short progress notes from providers and allied health
  • 3 Keep incident, hospital, and crisis information for evidence
Track spend and outcomes

Step 7 Prepare for review

  • 1 Prepare for reassessment early, ideally 10-12 weeks before plan end
  • 2 Summarise goals achieved, unmet supports, and changed needs
  • 3 Submit updated evidence with clear recommendations
Use review checklist

Step 8 Request a review

  • 1 If the decision does not meet needs, request an internal review within required timeframes
  • 2 Seek advocacy or specialist support where needed
  • 3 Update provider mix and restart the cycle with better data
Talk to our team

Need NDIS support matched to your goals?

Carevo is a connection platform. We can connect you with NDIS providers that match your support needs, location, and plan setup.

Find NDIS Providers Call 1800 953 253
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