Skip to main content
Navigator Support in Australia

Navigator support providers in Australia

Funded via Government-commissioned; support coordination funded in NDIS plans. 287 families have used Carevo to find navigator support.

7 minutes median response · 71% within 1 hour

For navigator support

  • 14,525+ navigator support providers across Australia
  • Funded via Government-commissioned; support coordination funded in NDIS plans
  • One request, providers respond to you

It only takes one minute and it's free.

Best Navigator Support providers in Australia

Showing 10 of 10 providers·How we chose these

Trusted provider
1

Burpengary East, QLD and 30 othersAlso servesBellmere, QLD · Bribie Island North, QLD · Bridgeman Downs, QLD · Brighton, QLD · Brisbane, QLD · Brisbane City, QLD · Caboolture, QLD · Caloundra, QLD · Caloundra West, QLD · Carina, QLD · Carina Heights, QLD · Carindale, QLD · +18 more · State-wide provider

  • 50+ families connected
  • Fast responder, usually replies within an hour
  • Specialises in Social support, Personal care, Cleaning

Holistic NDIS Care is an NDIS registered provider in Burpengary East, Queensland. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for social support and personal care. Support coordinators often connect their participants with them.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAssistance with travel/transport arrangements · Development of daily living and life skills · Assistance with daily life tasks in a group or shared living arrangement · Community nursing care for high needs · Group and Centre Based Activities · Participation in community/social and civic activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Household tasks · Assistance to access and/or maintain employment and/or education · Daily Personal Activities · Innovative Community Participation
0420671136
Trusted provider
2

Malaga, WA and 56 othersAlso servesAlbany, WA · Armadale, WA · Baldivis, WA · Bassendean, WA · Bayswater, WA · Belmont, WA · Beverley, WA · Boddington, WA · Brookdale, WA · Brookton, WA · Broome, WA · Bunbury, WA · +44 more · National provider

  • 50+ families connected
  • Specialises in Personal care, Cleaning

Based in Malaga, Western Australia, Innovative Care is an NDIS registered provider. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.

How this listing is sourced

NDIS coverage17 groupsNDIS registration groupsAssistance with travel/transport arrangements · Assistance with daily life tasks in a group or shared living arrangement · Community nursing care for high needs · Personal Mobility Equipment · High Intensity Daily Personal Activities · Support Coordination · Assistance to access and/or maintain employment and/or education · Development of daily living and life skills · Early Childhood Supports · Household tasks · Innovative Community Participation · Group and Centre Based Activities · Accommodation/Tenancy Assistance · Daily Personal Activities · Therapeutic Supports · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Participation in community/social and civic activities
0862020120
Trusted provider
3

Macquarie Park, NSW and 35 othersAlso servesAuburn, NSW · Bankstown, NSW · Barrack Heights, NSW · Blacktown, NSW · Bulli, NSW · Bundeena, NSW · Campbelltown, NSW · Castle Hill, NSW · Central Coast, NSW · Dapto, NSW · Eastwood, NSW · Figtree, NSW · +23 more · State-wide provider

  • 50+ families connected
  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, SIL, Personal care

Phenomenal Home And Living works across 16 NDIS support categories in Macquarie Park, New South Wales. They operate across New South Wales. They are most often contacted for cleaning and SIL. Most enquiries to them come from participants directly.

How this listing is sourced

NDIS coverage16 groupsNDIS registration groupsAssistance to access and/or maintain employment and/or education · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Communication and Information Equipment · Therapeutic Supports · Group and Centre Based Activities · Assistance with daily life tasks in a group or shared living arrangement · Home Modifications · Community nursing care for high needs · Innovative Community Participation · Early Childhood Supports · Specialist Disability Accommodation · Development of daily living and life skills · Household tasks · Participation in community/social and civic activities · Daily Personal Activities · Assistance with travel/transport arrangements
0466098166
Get matched directly

Not finding the right match?

Leave your details and we'll connect you with Navigator Support providers in Australia. No wait list.

No login. No spam. We text or email when a match is ready.

Trusted provider
4

Joondanna, WA and 14 othersAlso servesAlexander Heights, WA · Alkimos, WA · Baldivis, WA · Canning Vale, WA · Gosnells, WA · Hilbert, WA · Joondalup, WA · Kalamunda, WA · Mandurah, WA · Perth, WA · Rockingham, WA · South Perth, WA · +2 more · State-wide provider

  • 50+ families connected
  • Specialises in Personal care, Cleaning

Based in Joondanna, Western Australia, Alert Healthcare is an NDIS registered provider. Most enquiries to them come from families and carers. Personal care and cleaning are among their most-requested supports. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Innovative Community Participation and daily living skills.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Innovative Community Participation · Development of daily living and life skills · Assistance with daily life tasks in a group or shared living arrangement · Community nursing care for high needs · Daily Personal Activities · Household tasks · Assistance with travel/transport arrangements · Group and Centre Based Activities · High Intensity Daily Personal Activities · Participation in community/social and civic activities
0469419074
Trusted provider
5

The Gap, QLD and 7 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Ipswich, QLD · Maroochydore, QLD · North Lakes, QLD · Surfers Paradise, QLD · Townsville City, QLD · National provider

  • 10+ families connected
  • Fast responder, usually replies within 2 hours
  • Specialises in Personal care, Support coordination, Social support

Based in The Gap, Queensland, Connect Coordination QLD is an NDIS registered provider. Personal care and support coordination are among their most-requested supports. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Support coordinators often connect their participants with them.

How this listing is sourced

NDIS coverage4 groupsNDIS registration groupsDaily Personal Activities · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Participation in community/social and civic activities
0434637003
Trusted provider
6

Maddington, WA and 1 otherAlso servesMidland, WA · Regional provider

  • 5+ families connected
  • Specialises in Personal care, Cleaning, Transport

Based in Maddington, Western Australia, Vital Empowerment is an NDIS registered provider. Registered across 14 NDIS support categories, including daily living skills, community participation and Innovative Community Participation. Most enquiries to them come from families and carers. They support both NDIS and aged care funding.

How this listing is sourced

NDIS coverage14 groupsNDIS registration groupsDevelopment of daily living and life skills · Participation in community/social and civic activities · Innovative Community Participation · Assistance with travel/transport arrangements · Assistance with daily life tasks in a group or shared living arrangement · Accommodation/Tenancy Assistance · High Intensity Daily Personal Activities · Community nursing care for high needs · Household tasks · Assistance to access and/or maintain employment and/or education · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Daily Personal Activities · Specialised Supported Employment · Group and Centre Based Activities
0481306706
Trusted provider
7

Melton, VIC and 11 othersAlso servesBacchus Marsh, VIC · Bendigo, VIC · Darley, VIC · Deer Park, VIC · Footscray, VIC · Geelong, VIC · Maidstone, VIC · Melbourne, VIC · Sunbury, VIC · Sunshine, VIC · West Footscray, VIC · State-wide provider

  • 5+ families connected
  • Specialises in Support coordination, Personal care, Cleaning

The Noble Group Services is an NDIS registered provider in Melton, Victoria. Families most often connect with them for support coordination and personal care. Registered across 12 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance. They operate across Victoria.

How this listing is sourced

NDIS coverage12 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Disability Accommodation
0491714319
Trusted provider
8

Heddon Greta, NSW and 3 othersAlso servesCessnock, NSW · Gillieston Heights, NSW · Maitland, NSW · Regional provider

  • Fast responder, usually replies within an hour
  • Specialises in SIL, Respite care, Cleaning

Pure Living Accommodation and Care works across 8 NDIS support categories in Heddon Greta, New South Wales. They typically respond to enquiries quickly. They are most often contacted for SIL and respite care. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage8 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Participation in community/social and civic activities
0488997785
Trusted provider
9

Keilor East, VIC and 27 othersAlso servesAvondale Heights, VIC · Berwick, VIC · Box Hill, VIC · Box Hill North, VIC · Box Hill South, VIC · Campbellfield, VIC · Dandenong, VIC · Dandenong North, VIC · Dandenong South, VIC · East Melbourne, VIC · Epping, VIC · Essendon, VIC · +15 more · State-wide provider

  • Specialises in Personal care, Social support, Cleaning

Nuvicare - NDIS Provider Melbourne works across 11 NDIS support categories in Keilor East, Victoria. Active on Carevo in the past week. They are most often contacted for personal care and social support. They operate across Victoria.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsDevelopment of daily living and life skills · Household tasks · Specialist Disability Accommodation · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Participation in community/social and civic activities · Accommodation/Tenancy Assistance · Daily Personal Activities
0431030707
Trusted provider
10

Ashgrove, QLD and 2 othersAlso servesBrisbane, QLD · Toowoomba City, QLD · State-wide provider

  • Specialises in Support coordination, Respite care, SIL

Based in Ashgrove, Queensland, Erma Care is an NDIS registered provider. Registered across 11 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and shared living support. Support coordination and respite care are among their most-requested supports. They operate across Queensland.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
1300593266

How we rank providers

Rankings in Australia are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Australia rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

14,525

providers in Australia

32,039

providers nationally

How we calculate provider numbers

Where ndis navigators is available

Providers listed

14,525

States with coverage

8

Provider density by state

New South Wales

4,972

Victoria

4,678

Queensland

2,431

Western Australia

1,279

South Australia

1,134

Northern Territory

259

Australian Capital Territory

239

Tasmania

175

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Navigator Support at a glance

Funding
Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
Availability
Co-designed and piloted 2026 to 2028
Wait Time
Support coordination available now; navigator role rolling out 2026 to 2028
Cost
Navigator role government funded under reforms; support coordination funded in NDIS plans
Hours
By appointment
Median Response
7 minutes

How much does navigator support cost in Australia?

Navigator Support in Australia typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Actual rates vary by provider, funding type, and the level of support required.

How to pay for navigator support

Funding options include Government-commissioned; support coordination funded in NDIS plans. Eligibility depends on your assessment and plan.

What is an NDIS navigator?

An NDIS navigator is a new role recommended by the NDIS Review to help people with disability find and coordinate support, both inside and outside the NDIS scheme. Navigators are being co-designed and piloted between 2026 and 2028 as part of the government’s disability reform response (NDIS Review, 2023). The role is separate from NDIS support coordination, which is funded inside individual plans.

How to choose a provider for this service

The list above is ranked using the criteria explained in the methodology above it. Four checks matter when you compare providers doing this navigation work today.

Registration. Confirm the provider is registered against the NDIS Quality and Safeguards Commission register, not just listed on its own website.

Response time. Navigation needs often surface around a plan review or a sudden change in circumstances. Check a provider’s actual reply speed against the response-time table further down this page.

Pricing transparency. Support coordination is paid from a plan’s Capacity Building budget at the rate set in the NDIS Pricing Arrangements 2026-27. Ask for that hourly rate in writing before you commit.

Coverage. Support coordination is named in 180 of the 4,347 tracked inquiries on Carevo, but coordinators aren’t rostered everywhere, so confirm local coverage first.

Which funding pays for navigation support, and who qualifies?

The navigator role itself won’t sit inside individual NDIS plans; it’s being commissioned directly by government as part of the reform response to the NDIS Review, available to any person with disability regardless of NDIS status (NDIS Review, 2023). Until it rolls out, the funded equivalent is NDIS support coordination, paid from the Capacity Building budget in an NDIS plan at the rate set in the NDIS Pricing Arrangements 2026-27. It’s available to NDIS participants whose plan includes support coordination funding, generally following a planning meeting where the National Disability Insurance Agency assesses the need for coordination support. People not on the NDIS can access foundational supports once that program rolls out, without needing a plan.

Availability

Support coordination providers doing this navigation work today are listed among Carevo’s 28,004 NDIS providers across 4,782 suburbs nationally, with records updated 2026-06-27. For participants who want the plan administration side taken off their hands, a plan management provider can pair with a support coordinator so you have more time for the supports themselves.

How this page is compiled

The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.

Response Time by State

How quickly providers connect with families across Australian states. Computed from real provider connections on Carevo. See response-time methodology

Navigator Support response time by Australian state
State Median response Connections
VIC 5 minutes 3,387
NSW 6 minutes 3,779
SA 6 minutes 819
WA 7 minutes 1,229
QLD 9 minutes 2,191
ACT 13 minutes 132
NT 26 minutes 37
TAS 1 hour 118

Sorted fastest to slowest by median. Sample 11,692 provider connections platform-wide.

Navigator Support Cost Comparison by State

How navigator support costs compare across Australian states. Rates vary by provider, funding type, and level of support required.

Navigator Support cost comparison by Australian state
State Hourly Rate Daily Rate (8hr)
New South Wales $55 - $75 $350 - $500
Victoria $52 - $72 $340 - $480
Queensland $50 - $68 $330 - $460
South Australia $48 - $65 $320 - $440
Western Australia $52 - $70 $340 - $470
Tasmania $48 - $64 $310 - $430
National Average $52 - $70 $340 - $480

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

Australian Regulations & Compliance

All NDIS providers in Australia must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. Providers are subject to regular audits and must maintain worker screening in accordance with state and territory requirements. Participants have the right to make complaints, change providers, and access independent advocacy at any time.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Need support at home?

Our team is ready to help you or your loved ones.

Find Navigator Support in your area

Search for your suburb, or open a state to see its guide and browse locations.

Australian Capital Territory 90
View all Navigator Support in Australian Capital Territory
New South Wales 1257
View all Navigator Support in New South Wales
Northern Territory 82
View all Navigator Support in Northern Territory
Queensland 847
View all Navigator Support in Queensland
South Australia 401
View all Navigator Support in South Australia
Tasmania 110
View all Navigator Support in Tasmania
Victoria 710
View all Navigator Support in Victoria
Western Australia 362
View all Navigator Support in Western Australia

Other Services

Explore more care and support options across Australia

Free · takes 2 minutes