For Support Coordinators

Refer participants to support coordination providers

Takes about 30 seconds.

14,386 NDIS registered providers filtered by Support Coordination registration group. Select a suburb below or send the referral form.

14,386 providers · 8 states · Category 7: Support Coordination

Refer to support coordination

14,386 registered providers across 8 states
Category 7: Support Coordination
Free, no obligation

Takes about 30 seconds.

Refer to support coordination

14,386 registered providers across 8 states
Category 7: Support Coordination
Free, no obligation

Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works

How this provider list is built

Counts include distinct active organisations marked NDIS registered with the relevant registration group and an active location listing. Organisations operating in several states are counted once nationally. Confirm the current registration and support types on the NDIS Commission register before referring.

The national shortlist uses primary listings, ordered by recorded Carevo connections, then name. Providers who have declined all related service types are omitted from the shortlist. A claim records an intention to contact someone, not completed support or care quality. Payment, featured status and purchased placement do not determine this order.

Receiving Carevo enquiries means a contact is set up to receive requests from Carevo and has signed in recently. Not confirmed means we cannot tell either way, usually because nobody has signed in recently; it is not a negative mark. Neither confirms vacancies or capacity. Providers confirm availability, suitability and prices directly.

Can you hire an independent worker?

It depends on how the NDIS plan is managed.

Self-managed: Yes; You agree the rate directly, within the funding rules and your budget.
Plan-managed: Yes; At or under the applicable price limits.
NDIA-managed: No; Registered providers only.

Registration rules and sources

Some supports require registration whatever the plan type, including specialist behaviour support and plan management. Check current SIL registration and transition requirements before arranging SIL.

A worker's professional registration, NDIS provider registration and a profile on Carevo are three different things. A Carevo listing establishes neither kind of registration.

NDIS disability support and clinical mental-health treatment have different funding pathways (NDIA therapy guidance).

Confirm the rules for the specific support before booking. Sources: NDIA self-management, NDIS Commission registration rules.

Where to find support coordination

Providers listed

14,386

States with coverage

Top suburbs by provider count

Brisbane2415 Providers Melbourne1395 Providers Sydney1126 Providers Central Coast914 Providers Canberra655 Providers Blacktown648 Providers Parramatta645 Providers Perth632 Providers Adelaide615 Providers Liverpool567 Providers Ipswich542 Providers Geelong537 Providers

How to check a provider's credentials

Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry before referring a participant. Here is what each listing shows and where to verify it.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Support Coordination

Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports. Level 1 (Support Connection) provides basic linkage. Level 2 (Coordination of Supports) is the standard level for most participants. Level 3 (Specialist Support Coordination) is for complex cases involving multiple services, high risk, or crisis situations.

With 14,386 providers across all states and territories, support coordination is listed here by registration-group match. Directory presence does not confirm local capacity, suitability or availability.

Support Coordination Pricing

Examples from NDIS Pricing Schedule 2026-27, effective 2026-07-01. These are the published national amounts; remote and very remote amounts can differ. Confirm the applicable funding rules before booking.

Line Item	Description	Price Limit
07_001_0106_8_3	Support Coordination Level 1: Support Connection	$80.06 per hour
07_002_0106_8_3	Support Coordination Level 2: Coordination of Supports	$100.14 per hour
07_004_0132_8_3	Support Coordination Level 3: Specialist Support Coordination	$190.54 per hour

These are examples of support items, not a quote or confirmation of eligibility. Confirm the item matches the actual task and the participant's funding before arranging support. Different time-of-week rates apply only where the schedule specifies them.

What Support Coordination Covers

The Support Coordination registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Level 1: Support Connection

Basic linkage to services and supports. Helps participants understand their plan and connect with providers. Lowest level, suitable for participants with straightforward needs and good informal supports.

Level 2: Coordination of Supports

Standard support coordination. Plan implementation, provider research, service agreement management, progress reporting, and plan review preparation. The most common level, suitable for most participants.

Level 3: Specialist Support Coordination

For participants with complex, high-risk needs. Involves multiple interacting services, crisis management, justice system involvement, homelessness risk, or hospital discharge coordination. Higher rate reflects the specialist skills required.

Common Referral Scenarios

Real-world situations where you would refer a participant for support coordination.

A participant's current Level 2 coordinator is leaving and they need a replacement. When referring, provide a handover document covering active providers, pending referrals, and plan review dates.

A participant with complex psychosocial needs and justice system involvement needs Level 3 specialist coordination. Refer to a coordinator with specific experience in the intersection of disability and criminal justice.

A participant is unhappy with their coordinator and wants to switch. Help them understand their right to change, then refer to an alternative coordinator. Ensure a proper handover period where both coordinators overlap for continuity.

What to Expect After Referral

When a participant transitions to a new coordinator, expect a 2-4 week handover period. The outgoing coordinator should provide a written handover document, and the incoming coordinator should contact all active providers to introduce themselves. Good coordinators are responsive (reply within 1 business day), proactive about plan utilisation, and transparent about their caseload capacity.

Red Flags to Watch For

Warning signs that a support coordination provider may not be delivering quality services.

Coordinator unresponsive for days at a time

No progress reports or plan review documentation

Coordinator making decisions without consulting the participant

Caseload so large that participants receive minimal attention

No handover documentation when the participant changes coordinators

Coordinator recommending providers they have a financial relationship with without disclosure

Support Coordination interacts with every other support category because the coordinator's role is to connect and manage all services. When referring to a specialist Level 3 coordinator, ensure they have experience with the specific complexity involved (psychosocial, justice, housing crisis) rather than just general coordination experience at a higher rate.

What to Include in the Support Coordination Referral

Include these details with the participant's consent so providers and workers can assess fit before contacting them.

Required level of support coordination and remaining coordination budget
Plan dates, active providers, pending referrals and review deadlines
Handover documents, participant consent and preferred handover date
Safeguarding, housing, hospital, justice or other complexity requiring specialist experience

How to Refer a Participant for Support Coordination

Step 1

Check plan funding in Category 7

Step 2

Check funding management and registration requirements

Step 3

Compare suitable providers and independent workers

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Support Coordination

This page is useful when a participant needs to change support coordinators, when you need to refer a complex participant to a Level 3 specialist coordinator, or when helping a participant who does not yet have support coordination in their plan understand what is available. For SC-to-SC referrals, check the receiving coordinator's current caseload capacity before referring.

Need a provider shortlist for this participant?

Send the service, suburb, timing and participant requirements once. Carevo will pass the inquiry to suitable providers.

Find Support Coordination Providers by Suburb

New South Wales

4,924 providers

Sydney (503) Central Coast (422) Blacktown (354) Parramatta (345) Liverpool (330) Campbelltown (259) Penrith (259) Bankstown (247)

Victoria

4,660 providers

Melbourne (730) Craigieburn (289) Werribee (279) Tarneit (276) Geelong (274) Dandenong (253) Point Cook (239) Truganina (220)

Queensland

2,394 providers

Brisbane (949) Ipswich (267) Brisbane City (212) Southport (138) Logan Central (134) Caboolture (130) North Lakes (95) Redcliffe (93)

Western Australia

1,289 providers

Perth (315) Joondalup (113) Mandurah (110) Ellenbrook (96) Canning Vale (84) Midland (84) Armadale (83) Rockingham (80)

South Australia

1,178 providers

Adelaide (301) Mawson Lakes (81) Salisbury (80) Modbury (58) Parafield Gardens (58) Salisbury North (51) Mount Gambier (47) Munno Para (46)

Northern Territory

294 providers

Darwin (180) Alice Springs (50) Katherine (22) Winnellie (21) Zuccoli (21) Berrimah (16) Darwin City (16) Muirhead (13)

Australian Capital Territory

253 providers

Canberra (251) Belconnen (34) Gungahlin (31) Phillip (26) Dickson (18) Ngunnawal (17) Bonner (16) City (16)

Tasmania

204 providers

Hobart (57) Launceston (37) Devonport (28) Burnie (16) Glenorchy (16) Moonah (12) Kingston (11) Ulverstone (9)

Browse all support coordination suburbs

Every suburb with providers in this registration group, grouped by state.

New South Wales889

Queensland612

South Australia329

Victoria542

Western Australia286

Frequently Asked Questions

What is the difference between Level 2 and Level 3 support coordination?

Level 2 is standard coordination for participants who need help implementing their plan and connecting with providers. Level 3 is specialist coordination for participants with complex, high-risk situations involving multiple interacting services, justice system involvement, homelessness risk, or hospital discharge coordination. Level 3 rates are $190.54/hour vs $100.14/hour for Level 2.

Can I refer an NDIA-managed participant to an unregistered provider?

No. NDIA-managed participants can only use NDIS registered providers. Plan-managed and self-managed participants can often choose unregistered providers, but some supports require registration. Confirm the rules for the specific support, including current SIL transition arrangements.

How do I check if a provider is NDIS registered?

Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. Providers listed on Carevo display their registration status on their profile.

What information should I include when making a referral?

Include the participant's name (with consent), NDIS plan number, relevant line items, budget available, service frequency, specific requirements (cultural, language, gender preference), and your contact details.

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