Deaf-blindness support in Melbourne, VIC
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Compare local providers and the support types that usually matter for deaf-blindness. Skip the generic directory listings, get a real shortlist.
Deafblind support services in Melbourne
- 5 providers matched by condition evidence in Melbourne
- Matched to the support types that fit deaf-blindness
- Free. One request, providers contact you.
Is deaf-blindness covered by the NDIS?
NDIS access is assessed individually. You must meet the age and residence requirements and the disability or early intervention requirements. A diagnosis alone does not establish eligibility, a funded support or a particular budget. Ask your treating practitioner for evidence of permanence, functional impact and the support you need. The NDIA decides access and funding.
Read the full funding pathway or use the eligibility checker.
Deaf-Blindness support providers near me
5 registered providers in Melbourne, no recorded Deaf-Blindness enquiry activity·How we chose these
NDIS registered Serves Melbourne + 41 other areas in VIC
- Funding accepted
- NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
About VIC Support Services
VIC Support Services is an NDIS registered provider serving Melbourne, Victoria. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
- Business address on file
NDIS registered Serves Melbourne + 13 other areas in VIC
- Funding accepted
- NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
- Registered for
- High-needs community nursing
About Sunraysia Murray Disability Services
Sunraysia Murray Disability Services is an NDIS registered provider serving Melbourne, Victoria. Their most frequently accepted Carevo enquiries concern personal care and cleaning. Most enquiries to them come from participants directly. They also offer accommodation support and plan management.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Household tasks · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Group and Centre Based Activities · Daily Personal Activities · Development of daily living and life skills · Accommodation/Tenancy Assistance · Participation in community/social and civic activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Innovative Community Participation · Community nursing care for high needs
NDIS registered Serves Melbourne + 59 other areas in VIC
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)DVA
- Registered for
- High-intensity daily personal activities, high-needs community nursing
About Uniting Life Care
Uniting Life Care serves Melbourne, Victoria and is registered for 12 types of NDIS support. They accept both NDIS and aged care funding. They most often accept Carevo enquiries about social support and cleaning. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Disability Accommodation
- Business address on file
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HAHS SYd
NDIS registered Serves Melbourne + 19 other areas in VIC
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- NDIS · self-managed or plan-managed (NDIS self-managed, NDIS plan-managed)Private
- Registered for
- High-intensity daily personal activities, high-needs community nursing
- Team includes
- Cleaner, Disability Support Worker
About HAHS SYd
Based in Bundoora, Victoria, HAHS SYd is an NDIS registered provider serving Melbourne, Victoria and lists cleaners and disability support workers among its professions. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Accommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Assistive Equipment for Recreation · Assistive Products for Household Tasks · Assistive Products for Personal Care and Safety · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Personal Mobility Equipment · Plan Management · Therapeutic Supports
- Business address on file
NDIS registered Serves Melbourne + 36 other areas in VIC
- Usually accepts enquiries within an hour
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care PackagePrivate
About Beacon of Compassion
Beacon of Compassion is an NDIS registered provider serving Melbourne, Victoria. Their most frequently accepted Carevo enquiries concern respite care and SIL.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works
How we rank providers
Rankings in Melbourne use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.
- How this list is built. Providers shown here either list deaf-blindness as a capability or have connected on a Carevo enquiry associated with it; allied health, support work, occupational therapy, therapy, social and community support, and personal care are used only as supporting service-match signals. Relevant enquiry activity ranks above self-declaration. A connection records willingness to make contact, not proof that support started, was completed, or went well.
- Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
- Condition-specific activity. Providers who have connected on enquiries associated with deaf-blindness rank above providers who only list it as a capability. A connection is not proof of experience, quality, or a completed service.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
- Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
- Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
- Local presence. Providers confirmed in Melbourne rank above those covering only the broader region.
What the enquiries status means
It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.
- Receiving
- At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
- Not receiving
- Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
- No status shown
- We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.
A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.
What the Carevo activity rating means
The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.
- Where it starts
- Every provider starts at a baseline of 50.
- What moves it
- Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
- How it is kept honest
- Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.
It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.
5
matched providers in Melbourne
What people with Deaf-Blindness in Melbourne usually need help with
Deaf-blindness is a combined vision and hearing impairment that significantly affects communication, mobility, and access to information, regardless of whether each individual loss is total or partial. NDIS recognises deaf-blindness as a disability requiring highly specialised supports including interveners, orientation and mobility training, and communication support. Participants with dual sensory impairment typically require customised plans that address both conditions together.
For sensory conditions, the strongest local comparison is whether providers can solve practical access issues in the area: communication method fit, travel and orientation support, assistive technology setup, and workers with real sensory-specific skills rather than broad disability branding.
What people usually compare locally
- • Availability of support workers with Auslan, tactile signing, or vision support skills locally
- • Access to assistive technology assessments and specialist sensory services in the area
- • Whether the provider connects with local sensory organisations (Guide Dogs, Deaf services)
- • Experience adapting home environments and daily routines for sensory loss
Language support in Melbourne
Melbourne has a large Mandarin-speaking community (8.4% of residents), so finding deaf-blindness support in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Services and providers to compare first in Melbourne
For sensory conditions, compare communication support, orientation and mobility, assistive technology, and sensory-capable support workers first. The strongest providers improve practical access to travel, appointments, community life, and home routines rather than offering generic support hours with little sensory expertise. Use the service links below to pressure-test provider fit, not just to browse every option in the area.
About Melbourne, VIC
Providers listed
5
How to check a provider's credentials
Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare services available in Melbourne
How many providers cover each type of support in Melbourne.
* Services commonly accessed for this condition
What happens after you request support in Melbourne
Clarify the communication need
Work out whether the main barrier is hearing, vision, or both, and what communication methods or assistive technology the person already uses or wants to learn.
Compare sensory-specialist providers
Look for providers whose staff have direct experience with the relevant sensory condition. Compare AT assessment capability, communication skills, and connections to specialist organisations.
Test practical fit
Ask whether support workers can communicate in the person's preferred method, how AT setup and training is handled, and whether the provider has worked with similar sensory profiles before.
For NDIS participants with sensory conditions, confirm whether the provider can supply workers with the right communication skills (Auslan, tactile signing), coordinate AT assessments, and connect with specialist sensory organisations.
Melbourne at a glance
Nearest hospital
Royal Melbourne Hospital
Public transport
Free Tram Zone
Pharmacies
Chemist Warehouse Bourke Street • Priceline Pharmacy Melbourne Central
Community support
City of Melbourne Seniors Festival • Multicultural Hub programs
Australia's most multicultural city. Diverse international communities including Greek, Italian, Vietnamese, Chinese, and Indian.
Flat CBD grid with excellent tram accessibility. Free City Circle tram. Most buildings have lift access.
Frequently Asked Questions
Is deaf-blindness covered by the NDIS?
NDIS access is assessed individually. You must meet the age and residence requirements and the disability or early intervention requirements. A diagnosis alone does not establish eligibility, a funded support or a particular budget. Ask your treating practitioner for evidence of permanence, functional impact and the support you need. The NDIA decides access and funding.
Does deaf-blindness qualify for NDIS in Melbourne?
Yes, combined hearing and vision impairment qualifies for NDIS when it causes a substantial and permanent reduction in functional capacity. People with deaf-blindness in Melbourne can access specialised supports including interveners, communication supports, orientation and mobility training, and assistive technology. Carevo lists relevant service providers; confirm their condition-specific experience, credentials and local availability directly.
What is an intervener and can NDIS fund one for deaf-blindness in Melbourne?
An intervener is a specially trained support worker who provides one-on-one support to people with deaf-blindness, facilitating access to information, communication, and the environment. NDIS can fund intervener supports in Melbourne under Core support budgets. Carevo connects participants in Inner Melbourne with support workers and providers who have training in deaf-blindness and intervener approaches.
What communication supports can NDIS fund for people with deaf-blindness in Melbourne?
NDIS can fund a range of communication supports for deaf-blind participants in Melbourne including tactile sign language, deafblind manual, augmentative and alternative communication (AAC) devices, and specialist communication training. Speech pathologists and OTs with dual sensory experience can assist with these assessments. Carevo lists relevant service providers; confirm their condition-specific experience, credentials and local availability directly.
Can NDIS fund orientation and mobility training for deaf-blindness in Melbourne?
Yes, orientation and mobility (O&M) training is an important NDIS-funded support for people with deaf-blindness in Melbourne, helping participants navigate their home, neighbourhood, and community safely. O&M specialists often work alongside OTs and vision support services. Carevo connects participants in Inner Melbourne with providers offering orientation and mobility and daily living supports for dual sensory impairment.
How does NDIS support social participation for people with deaf-blindness in Melbourne?
NDIS social support and community access funding can help people with deaf-blindness in Melbourne participate in community activities, social groups, and recreational programs with the support of an intervener or trained support worker. Building social connection is a key goal in plans for dual sensory impairment. Carevo connects participants across Inner Melbourne with support providers who offer flexible, accessible community access options.
Understanding Combined Vision and Hearing Impairment (Deaf-Blindness)
Deaf-blindness (also called dual sensory loss) is a combined vision and hearing impairment that significantly limits access to information, communication, and mobility. It affects an estimated 30,000-40,000 Australians, though many cases are undiagnosed. Deaf-blindness does not necessarily mean total loss of both senses; most people have some residual vision or hearing. Causes include Usher syndrome (the most common genetic cause), CHARGE syndrome, rubella, premature birth, and age-related conditions. The impact of combined sensory loss is greater than the sum of its parts: a person who is blind can compensate with hearing, and a person who is deaf can compensate with vision, but when both are affected, the compensatory strategies that work for single sensory loss are no longer available. Communication, orientation, mobility, and access to information all require specialised support approaches that are different from those used for either hearing or vision impairment alone.
How deaf-blindness affects daily life
Deaf-blindness affects every aspect of daily life. Communication may require tactile signing (signing into the person's hands), print on palm, or other specialised methods. Moving around unfamiliar environments is extremely difficult without a trained intervenor or guide. Accessing written and spoken information requires adaptive technology or human assistance. Social isolation is a major risk because the two primary channels for human connection are both compromised. Daily tasks like shopping, cooking, and managing appointments require more time, planning, and support than for people with a single sensory loss. The shortage of practitioners trained in deaf-blindness means finding appropriate support is itself a significant challenge.
What to look for in a provider
Good deaf-blindness providers have staff trained specifically in dual sensory loss, not just deafness or blindness separately. Ask whether their workers can use the person's preferred communication method (tactile Auslan, haptic communication, print on palm), whether they understand the concept of intervenor support (providing environmental information through the person's available senses), and whether they have connections with Able Australia or Senses Australia. Red flags include providers who have no deaf-blind-specific training, who assume the person needs the same support as someone who is only deaf or only blind, or who do not understand the communication fatigue that dual sensory loss creates.
How to access funding
NDIS access is assessed individually. You must meet the age and residence requirements and the disability or early intervention requirements. A diagnosis alone does not establish eligibility, a funded support or a particular budget. Ask your treating practitioner for evidence of permanence, functional impact and the support you need. The NDIA decides access and funding. Plan duration and reassessment dates vary; request a change if your circumstances or support needs change.
Sources: AIHW - People with disability in Australia: Prevalence of disability (sight/hearing loss) · NDIS eligibility requirements · NDIS pricing arrangements
Need help with NDIS for Deaf-Blindness? A support coordinator can help you find the right providers and get the most from your plan. Find support coordinators in Melbourne
Funding and costs for deaf-blindness support in Melbourne
Funding is assessed individually. A diagnosis does not determine a standard budget.
There is no standard plan budget for this diagnosis. Obtain a written quote for the services, time, travel and cancellation terms you need, then check the applicable support item and your available funding. Published NDIS prices are limits for applicable managed supports, not an estimate of individual entitlement. Self-managed participants can negotiate rates under their funding rules.
Check the linked government sources and obtain a quote before committing funds.
Funding Pathway Guide
Answer four questions to see which funding pathway usually applies, and what to do next. This is a guide, not an eligibility assessment.
Need help comparing providers in Melbourne?
We can help you narrow the right service types, compare provider fit in Inner Melbourne, and avoid spending weeks contacting the wrong services.

