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Refer participants to High Intensity Daily Support providers in Parramatta, NSW
For Support Coordinators

Refer participants to high intensity daily support in Parramatta, NSW

High Intensity Daily Personal Activities covers complex care needs that go beyond standard personal care.

6 providers compared · Category 1: Assistance with Daily Life (Includes SIL) · Updated 4 June 2026

Refer to high intensity daily support

  • 6 registered providers in Parramatta
  • Category 1: Assistance with Daily Life (Includes SIL)
  • Free, no obligation

Takes about 30 seconds.

Best High Intensity Daily Support providers near me

Showing 6 of 6 providers·How we rank

Altido Consulting Services

Parramatta, NSW and 12 others · State-wide provider

Specialises in Personal care · Domestic assistance · Transport

1

Altido Consulting Services is a dedicated NDIS provider committed to delivering exceptional disability support to the vibrant community of Parramatta, NSW. Understanding the unique needs of individuals with disabilities in this area, Altido Consulting Services offers a comprehensive suite of services designed to foster independence, promote community engagement, and enhance overall quality of life for participants.

How we verified this provider

Median response time7 hours
NDIS coverage16 groups
Trusted provider

Three Strand Care

Parramatta, NSW and 13 others · State-wide provider

Specialises in Personal care · Therapy

2

Understanding the unique needs of the Parramatta community, the provider offers a comprehensive suite of services designed to enhance independence, foster social inclusion, and improve the overall quality of life for participants.

How we verified this provider

Median response time4 hours
NDIS coverage13 groups
Availability Open now · 7AM-10PM
Trusted provider

Nena Cares Pty Ltd

Parramatta, NSW and 22 others · National provider

Specialises in Personal care · Household tasks · Transport

3

Understanding the unique needs of the Parramatta community, the provider offers a comprehensive suite of disability support services designed to foster independence, enhance quality of life, and promote active community participation. From daily personal care to specialized NDIS support, Nena Cares Pty Ltd is committed to delivering person-centred services tailored to each client's goals.

How we verified this provider

Median response time3 days
NDIS coverage13 groups
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Access Quality Care Pty Ltd

Parramatta, NSW and 35 others · Regional provider

Specialises in Companionship

4

Access Quality Care Pty Ltd is a leading registered NDIS provider extending comprehensive disability support services to the vibrant community of Parramatta and its surrounding areas in NSW. As a dedicated provider, they are committed to empowering individuals with disabilities to live fulfilling and independent lives. Their presence in Parramatta ensures local residents have access to high-quality, person-centered care tailored to their unique needs and goals.

How we verified this provider

Median response time8 hours
NDIS coverage10 groups

CASS Care

Parramatta, NSW and 36 others · State-wide provider

Specialises in Equipment hire

5

They offer a comprehensive range of NDIS services designed to enhance independence and quality of life.

How we verified this provider

Median response time17 minutes
NDIS coverage17 groups

Glow Health Care Australia

Parramatta, NSW and 5 others · Regional provider

Specialises in Domestic assistance

6

As a registered NDIS provider, the agency offers a comprehensive suite of services designed to enhance independence and quality of life for participants within the Parramatta community. Their commitment is to deliver person-centred disability support tailored to the unique needs of each client.

How we verified this provider

Median response time2 days
NDIS coverage27 groups
Availability Open now · 7AM-6PM

About Parramatta, NSW

Population

25,798

Median household income

$39,260 p.a.

Local government area

Parramatta (City)

Providers listed

6

Parramatta sits within the Parramatta (City) local government area in NSW. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 6 high intensity daily support providers in Parramatta by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About High Intensity Daily Support in Parramatta

High Intensity Daily Personal Activities covers complex care needs that go beyond standard personal care. This includes bowel care, ventilator management, tracheostomy care, complex wound management, enteral feeding (PEG/NGT), subcutaneous injections, and seizure management. Providers must hold specific High Intensity registration and employ appropriately qualified staff.

Of the 6 high intensity daily support providers in Parramatta, 6 are NDIS registered and 6 have verified their listing on Carevo. Providers in this area cover 19 different service categories, indicating a diverse range of specialisations.

With 6 providers in Parramatta, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

High Intensity Daily Support in the Western Sydney Region

Our Western Sydney team provides essential care services across this diverse region, from Parramatta to Penrith and beyond.

Western Sydney's CBD with highly diverse multicultural population. Large Indian, Chinese, and Middle Eastern communities.

CBD area is flat and accessible. New developments have excellent accessibility. Light Rail provides accessible connections.

Nearest Hospital

Westmead Hospital

Local Council

City of Parramatta

Public Transport

T1/T5 train lines, Parramatta Light Rail, Multiple bus routes, Ferry to Sydney Olympic Park

High Intensity Daily Support Pricing in Parramatta

The following NDIS price limits apply to high intensity daily support in Parramatta under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
01_019_0120_1_1 House or Yard Maintenance $56.98 per hour
01_020_0120_1_1 House Cleaning And Other Household Activities $58.03 per hour

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What High Intensity Daily Support Covers

The High Intensity Daily Support registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Bowel Care

Assistance with bowel management programs, including manual evacuation techniques. Requires specifically trained workers with competency assessment documentation.

Ventilator and Respiratory Support

Management of ventilators, BiPAP/CPAP machines, suctioning, and respiratory monitoring. Workers need respiratory competency training and access to clinical supervision.

Tracheostomy Management

Care and maintenance of tracheostomy tubes, suctioning, emergency tube replacement procedures. One of the highest-risk support activities requiring specific clinical governance.

Enteral Feeding (PEG/NGT)

Administration of nutrition through PEG tubes or nasogastric tubes, including flushing, site care, and monitoring for complications. Requires trained workers and clear escalation protocols.

Complex Wound Management

Wound care beyond basic first aid, including dressing changes for chronic wounds, pressure injury management, and post-surgical wound care. Usually involves both nursing and support worker roles.

Seizure Management

Monitoring for seizure activity, administering emergency seizure medication (Midazolam), post-seizure care, and documentation. All workers supporting participants with seizure disorders should have seizure first aid training.

Common Referral Scenarios

Real-world situations where you would refer a participant for high intensity daily support in Parramatta.

1.

A participant with quadriplegia is being discharged from hospital and needs 24/7 support including ventilator management overnight. Start the referral process 4-6 weeks before discharge. Coordinate with the hospital discharge planner and request a clinical handover.

2.

A participant's current provider cannot cover night shifts for tracheostomy care. You need a second provider with high intensity registration to fill the gap. Ensure both providers communicate about the participant's care plan.

3.

A participant with epilepsy needs a new support worker trained in Midazolam administration. Check that the provider has a Midazolam protocol, that the prescribing GP has provided standing orders, and that the worker completes competency assessment before starting.

What to Expect After Referral

High intensity providers typically conduct a comprehensive clinical assessment before starting services. This includes a home environment risk assessment, clinical task analysis, and development of individual clinical protocols. Expect 2-4 weeks for onboarding. The provider should assign a clinical lead (usually an RN) who oversees worker competency and provides ongoing supervision.

Red Flags to Watch For

Warning signs that a high intensity daily support provider may not be delivering quality services.

No clinical governance framework or named clinical lead

Workers performing clinical tasks they have not been assessed as competent for

No written clinical protocols specific to the participant

Provider unable to provide evidence of worker competency assessments

No escalation pathway for clinical emergencies

Insufficient staffing for the level of support required (e.g., single worker for two-person care)

High Intensity supports almost always work alongside Community Nursing (for RN assessments and oversight), Assistive Technology (for medical equipment), and Standard Daily Personal Activities (for non-clinical support during the same shifts). Ensure the high intensity provider coordinates closely with the participant's GP and any specialist medical team.

How to Refer a Participant for High Intensity Daily Support

Step 1

Check plan funding in Category 1

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for High Intensity Daily Support

High intensity referrals require extra diligence. Confirm the provider has staff qualified for the specific clinical task (not just general disability support workers). Request evidence of their clinical governance framework and incident management procedures. For participants transitioning from hospital, coordinate with the discharge planner to ensure continuity.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for high intensity daily support. Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Parramatta and surrounding areas. Some providers listed here cover the broader Western Sydney region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

New South Wales NDIS Regulations and Compliance

All high intensity daily support providers in Parramatta must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in New South Wales.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

What qualifies as high intensity support under the NDIS?
High intensity supports include bowel care, ventilator or respiratory support, tracheostomy management, complex wound care, enteral feeding (PEG or NGT), subcutaneous injections, urinary catheter management, and seizure management. These require providers registered under the High Intensity Daily Personal Activities group.
Can a standard support worker deliver high intensity care?
No. High intensity supports require workers with specific clinical training and competency assessments. The provider must have appropriate clinical governance, supervision arrangements, and incident management processes in place.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Parramatta?
Expand your search to nearby suburbs. Many providers in the Western Sydney region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of high intensity daily support providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

High Intensity Daily Support in Nearby Western Sydney Locations

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