Refer participants to plan management in Canberra, ACT
Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget.
Refer to plan management
- 46 registered providers in Canberra
- Category 14: Improved Life Choices
- Free, no obligation
Takes about 30 seconds.
Best Plan Management providers near me
Showing 10 of 46 providers·How we chose these
Canberra, ACT and 14 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canberra Airport, ACT · Canowindra, NSW · Central Coast, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · Parramatta, NSW · TOONGABBIE, NSW · +2 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning, SIL
Altido Consulting Services is among the highest-ranked NDIS registered and aged care approved providers in Canberra, Australian Capital Territory in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Excellent, energetic and over effective service.
Verified care seeker, Five Dock
Canberra, ACT and 77 othersAlso servesACT Remainder - Kowen, ACT · ACT Remainder - Paddys River, ACT · Acton, ACT · Armadale, WA · Auburn, NSW · BELMORE, NSW · Bankstown, NSW · Baulkham Hills, NSW · Berala, NSW · Blacktown, NSW · Bowral, NSW · Burwood, NSW · +65 more · National provider
- 50+ families connected
- Specialises in Cleaning, Gardening
Glow Health Care Australia is an NDIS registered and aged care approved provider in Canberra, Australian Capital Territory. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and gardening. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Social Worker
Canberra, ACT and 24 othersAlso servesAndergrove, QLD · Blacktown, NSW · Canberra Airport, ACT · Central Coast, NSW · Dee Why, NSW · Gosford, NSW · Grafton, NSW · Hoppers Crossing, VIC · Maitland, NSW · Marrickville, NSW · Narrabeen, NSW · Narraweena, NSW · +12 more · National provider
- 10+ families connected
- Specialises in Cleaning, Personal care
Based in Canberra, Australian Capital Territory, Help & I is an NDIS registered provider. Cleaning and personal care are among their most-requested supports. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Canberra, ACT and 32 othersAlso servesAdelaide, SA · Ballarat, VIC · Ballarat East, VIC · Ballina, NSW · Bendigo, VIC · Brisbane, QLD · Bundaberg South, QLD · Cairns, QLD · Central Coast, NSW · Cranbourne West, VIC · Dandenong, VIC · Darwin, NT · +20 more · National provider
- 5+ families connected
- Specialises in Allied health
Kismet Healthcare is an NDIS registered provider in Canberra, Australian Capital Territory. Families most often connect with them for allied health. Support coordinators often connect their participants with them. They operate across multiple states.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Canberra, ACT and 1 otherAlso servesReid, ACT · State-wide provider
- Specialises in Personal care, Cleaning, Transport
Based in Canberra, Australian Capital Territory, Anglicare NSW South, NSW West & ACT is an NDIS registered provider. Support coordinators often connect their participants with them. Personal care and cleaning are among their most-requested supports. Registered across 10 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and shared living support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Fast responder, usually replies within an hour
- Specialises in Personal care, Behaviour support
Care Guys is an NDIS registered provider in Canberra, Australian Capital Territory. Families most often connect with them for personal care and behaviour support. Registered across 11 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and shared living support. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner, Disability Support Worker, Social Worker
Canberra, ACT and 2 othersAlso servesHornsby, NSW · Macquarie, ACT · Regional provider
- Specialises in Personal care, Cleaning
Caring Approach is an NDIS registered and aged care approved provider in Canberra, Australian Capital Territory. Families most often connect with them for personal care and cleaning. Registered across 13 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Specialises in Accommodation Support, Cleaning, Early Childhood Intervention
Ability Ways works across 16 NDIS support categories in Canberra, Australian Capital Territory.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Specialises in Plan Management
Affinity Plan Management is an NDIS registered provider in Canberra, Australian Capital Territory.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Specialises in Cleaning, Nursing, Other Services
Alpha Disability Services is an NDIS registered provider in Canberra, Australian Capital Territory. Registered across 16 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and Assistance to access and/or maintain employment and/or education.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Canberra, ACT
Providers listed
46
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them before referring a participant. Here is what each listing shows and where to verify it.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionHow we select and rank these providers
Providers on this page are filtered from our database of 46 plan management providers in Canberra by NDIS registration group. Registration status is drawn from the NDIS Provider Register, which you can check yourself.
Ranking factors include: NDIS registration status, profile completeness, a provider's track record of responding to families, and whether the listing is claimed. Listings rotate daily to give all providers fair visibility. Paying for a subscription does not affect ranking, and we do not accept payment for higher placement.
Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.
About Plan Management in Canberra
Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget. Plan-managed participants can use both registered and unregistered providers, giving them wider choice. Plan management is funded separately and does not reduce the participant's other funding.
Of the 46 plan management providers in Canberra, 10 are NDIS registered and 10 have claimed their listing on Carevo. Providers in this area cover 42 different service categories, indicating a diverse range of specialisations.
With 46 providers in Canberra, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.
Plan Management in the Canberra Region
Our Canberra team serves the nation's capital with professional care that matches the city's high standards.
Highly educated population. Public service influence. Growing retiree population from government careers.
Purpose-built city with good accessibility. Light rail is fully accessible. Car-dependent outer suburbs.
Nearest Hospital
Canberra Hospital
Local Council
ACT Government
Public Transport
Canberra Light Rail, ACTION bus network, Good coverage across urban areas
Plan Management Pricing in Canberra
The following NDIS price limits apply to plan management in Canberra under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.
| Line Item | Description | Price Limit |
|---|---|---|
| 14_034_0127_8_3 | Plan Management - Monthly Fee | $104.45 MON |
Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.
What Plan Management Covers
The Plan Management registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.
Invoice Processing
Plan managers receive invoices from providers, verify they are within NDIS price limits and plan budget, and process payment. Turnaround should be under 5 business days.
Budget Tracking
Monitoring spending across all plan categories and alerting the participant (and coordinator) when budgets are running low. Good plan managers provide real-time online portal access.
Provider Payments
Paying providers on behalf of the participant. Plan-managed participants can use both registered and unregistered providers, giving them wider choice.
Financial Reporting
Monthly or quarterly budget reports showing spending by category, remaining funds, and projected plan utilisation. Useful for your progress reports and plan review preparation.
Common Referral Scenarios
Real-world situations where you would refer a participant for plan management in Canberra.
A participant is currently NDIA-managed and frustrated by limited provider choice. Recommend plan management at their next plan review. The switch gives them access to unregistered providers while the plan manager handles all invoicing.
A participant's current plan manager has slow invoice processing (2+ weeks) and providers are threatening to stop services. Switch to a plan manager with guaranteed turnaround times and a provider payment portal.
A self-managed participant is overwhelmed by the administrative burden of processing invoices and keeping records. Plan management removes this stress while maintaining broader provider choice than NDIA management.
What to Expect After Referral
Plan management is one of the simplest referrals. The plan manager contacts the participant, sets up their account, and starts processing invoices. Most plan managers offer an online portal where participants and coordinators can view budget balances in real time. Plan management funding is separate and does not reduce the participant's other supports.
Red Flags to Watch For
Warning signs that a plan management provider may not be delivering quality services.
Invoice processing taking more than 5 business days
No online portal for real-time budget visibility
Plan manager not communicating when budgets are running low
Charging for services outside the plan management line items
No monthly budget reports or statements
How Plan Management Works with Other Supports
Plan Management impacts every other support because it determines which providers the participant can access. As a coordinator, develop a relationship with your participants' plan managers. Regular communication about budget utilisation helps you make better referral decisions and avoid overspending.
How to Refer a Participant for Plan Management
Step 1
Check plan funding in Category 14
Step 2
Verify provider registration status
Step 3
Contact provider or submit referral
Step 4
Set up service agreement with line items
Step 5
Monitor delivery and document outcomes
Referral Tips for Plan Management
Recommend plan management to participants who want provider choice but do not want to handle invoices themselves. When referring, check the plan manager's turnaround time for invoice processing (ideally under 5 business days), whether they provide a participant portal for budget visibility, and how they handle provider payment disputes. Some plan managers offer monthly budget reports that are useful for your progress reporting.
What to Check Before Making a Referral
Registration Status
Verify the provider holds the correct NDIS registration group for plan management. Check the NDIS provider register if uncertain.
Service Area
Confirm the provider services Canberra and surrounding areas. Some providers listed here cover the broader Canberra region.
Availability and Waitlists
Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.
Cultural and Language Needs
Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.
Cancellation Policy
Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.
Reporting and Communication
Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.
Australian Capital Territory NDIS Regulations and Compliance
All plan management providers in Canberra must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Australian Capital Territory.
As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.
Frequently Asked Questions
What does a plan manager cost under the NDIS?
Plan management is funded separately in the participant's plan. The monthly fee is $104.45 and the one-off setup fee is $239.82. This funding does not reduce the participant's other supports.
Why would a support coordinator recommend plan management?
Plan management gives participants access to both registered and unregistered providers, widening their choice. It also removes the administrative burden of self-managing invoices. For participants who are currently NDIA-managed and want more flexibility, switching to plan management is often the first recommendation.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Canberra?
Expand your search to nearby suburbs. Many providers in the Canberra region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of plan management providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.