Refer participants to plan management in Melbourne, VIC
Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget.
Refer to plan management
- 83 registered providers in Melbourne
- Category 14: Improved Life Choices
- Free, no obligation
Takes about 30 seconds.
Best Plan Management providers near me
Showing 10 of 83 providers·How we chose these
Melbourne, VIC and 77 othersAlso servesAdelaide, SA · Airport West, VIC · Armadale, WA · Bairnsdale, VIC · Ballarat Central, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Boronia, VIC · Broadmeadows, VIC · Bulla, VIC · Bunbury, WA · +65 more · National provider
- 50+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, SIL, Cleaning
CarePro is among the highest-ranked NDIS registered providers in Melbourne, Victoria in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and SIL. Most enquiries to them come from participants directly.
Melbourne, VIC and 54 othersAlso servesArtarmon, NSW · Ballarat Central, VIC · Balmain, NSW · Bankstown, NSW · Baulkham Hills, NSW · Belmore, NSW · Bentleigh East, VIC · Blacktown, NSW · Blakehurst, NSW · Brisbane, QLD · Camden, NSW · Campbelltown, NSW · +42 more · National provider
- 50+ families connected
- Specialises in Personal care, Support coordination, Cleaning
NitPlans Care Services works across 14 NDIS support categories in Melbourne, Victoria. Most enquiries to them come from participants directly. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for personal care and support coordination.
Melbourne, VIC and 62 othersAlso servesBallarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Berwick, VIC · Blackburn North, VIC · Box Hill, VIC · Burwood, VIC · Camberwell, VIC · Carrum Downs, VIC · Cheltenham, VIC · Corio, VIC · Craigieburn, VIC · +50 more · State-wide provider
- 25+ families connected
- Specialises in Support coordination, Personal care
Aligned Assist is an NDIS registered provider in Melbourne, Victoria. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. Families most often connect with them for support coordination and personal care. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Melbourne, VIC and 55 othersAlso servesAcacia Ridge, QLD · Ballarat Central, VIC · Ballarat East, VIC · Benalla, VIC · Bendigo, VIC · Berwick, VIC · Brisbane, QLD · Cairns North, QLD · Camberwell, VIC · Central Coast, NSW · Coburg, VIC · Cranbourne, VIC · +43 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning, Allied health
Ozzi Care Services is an NDIS registered provider in Melbourne, Victoria. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 15 NDIS support categories, including transport assistance, daily personal care and household tasks.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Melbourne, VIC and 89 othersAlso servesArmadale, VIC · Ashwood, VIC · Balwyn, VIC · Balwyn North, VIC · Bayswater North, VIC · Bentleigh, VIC · Bentleigh East, VIC · Berwick, VIC · Blackburn, VIC · Blackburn North, VIC · Blackburn South, VIC · Boronia, VIC · +77 more · Regional provider
- 25+ families connected
- Fast responder, usually replies within an hour
- Specialises in Personal care, Social support, Respite care
Based in Melbourne, Victoria, Your Centred Care is an NDIS registered provider. Personal care and social support are among their most-requested supports. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Melbourne, VIC and 8 othersAlso servesAdelaide, SA · Ballarat East, VIC · Bendigo, VIC · Footscray, VIC · Geelong, VIC · Perth, WA · Truganina, VIC · Werribee, VIC · National provider
- 10+ families connected
- Fast responder, usually replies within an hour
- Specialises in Support coordination, SIL
Nurses Caring 4 You is an NDIS registered provider in Melbourne, Victoria. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Families most often connect with them for support coordination and SIL. Registered across 15 NDIS support categories, including Assistance to access and/or maintain employment and/or education, household tasks and daily personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner, Disability Support Worker, Gardener
Melbourne, VIC and 2 othersAlso servesMickleham, VIC · Somerton, VIC · State-wide provider
- 10+ families connected
- Specialises in Allied health, Gardening
Based in Melbourne, Victoria, Empower Care Services is an NDIS registered provider. Allied health and gardening are among their most-requested supports. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Registered across 21 NDIS support categories, including accommodation and tenancy assistance, shared living support and high intensity personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker, Physiotherapist, Registered Nurse
Melbourne, VIC and 10 othersAlso servesBankstown, NSW · Blacktown, NSW · Campbelltown, NSW · Central Coast, NSW · Hobart, TAS · Liverpool, NSW · Oran Park, NSW · Parramatta, NSW · Penrith, NSW · Sydney, NSW · National provider
- 10+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Allied health
Based in Melbourne, Victoria, NepEve Care Services is an NDIS registered provider. Allied health are among their most-requested supports. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Registered across 11 NDIS support categories, including daily personal care, household tasks and transport assistance.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Melbourne, VIC and 3 othersAlso servesGeelong, VIC · Truganina, VIC · Werribee, VIC · State-wide provider
- 5+ families connected
- Specialises in Personal care, Cleaning
Caring For You All Times is an NDIS registered provider in Melbourne, Victoria. Families most often connect with them for personal care and cleaning. Registered across 10 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Innovative Community Participation and household tasks. They operate across Victoria.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Melbourne, VIC and 9 othersAlso servesBrunswick, VIC · Coburg, VIC · Footscray, VIC · Preston, VIC · Reservoir, VIC · Sunshine West, VIC · Tarneit, VIC · Tottenham, VIC · West Footscray, VIC · State-wide provider
- 5+ families connected
- Specialises in Gardening, Cleaning
FBA Care is an NDIS registered and aged care approved provider in Melbourne, Victoria. Families most often connect with them for gardening and cleaning. Registered across 14 NDIS support categories, including accommodation and tenancy assistance, Assistance to access and/or maintain employment and/or education and shared living support. They operate across Victoria.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker, Social Worker
About Melbourne, VIC
Population
47,285
Local government area
Melbourne (City)
Providers listed
83
Melbourne sits within the Melbourne (City) local government area in VIC. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them before referring a participant. Here is what each listing shows and where to verify it.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionHow we select and rank these providers
Providers on this page are filtered from our database of 83 plan management providers in Melbourne by NDIS registration group. Registration status is drawn from the NDIS Provider Register, which you can check yourself.
Ranking factors include: NDIS registration status, profile completeness, a provider's track record of responding to families, and whether the listing is claimed. Listings rotate daily to give all providers fair visibility. Paying for a subscription does not affect ranking, and we do not accept payment for higher placement.
Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.
About Plan Management in Melbourne
Plan Management is a financial intermediary service where a plan manager processes invoices, pays providers, and tracks the participant's NDIS budget. Plan-managed participants can use both registered and unregistered providers, giving them wider choice. Plan management is funded separately and does not reduce the participant's other funding.
Of the 83 plan management providers in Melbourne, 8 are NDIS registered and 10 have claimed their listing on Carevo. Providers in this area cover 28 different service categories, indicating a diverse range of specialisations.
With 83 providers in Melbourne, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.
Plan Management in the Inner Melbourne Region
Australia's most multicultural city. Diverse international communities including Greek, Italian, Vietnamese, Chinese, and Indian.
Flat CBD grid with excellent tram accessibility. Free City Circle tram. Most buildings have lift access.
Nearest Hospital
Royal Melbourne Hospital
Local Council
City of Melbourne
Public Transport
Free Tram Zone, All Metro train lines via Flinders/Southern Cross, Multiple bus routes
Plan Management Pricing in Melbourne
The following NDIS price limits apply to plan management in Melbourne under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.
| Line Item | Description | Price Limit |
|---|---|---|
| 14_034_0127_8_3 | Plan Management - Monthly Fee | $104.45 MON |
Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.
What Plan Management Covers
The Plan Management registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.
Invoice Processing
Plan managers receive invoices from providers, verify they are within NDIS price limits and plan budget, and process payment. Turnaround should be under 5 business days.
Budget Tracking
Monitoring spending across all plan categories and alerting the participant (and coordinator) when budgets are running low. Good plan managers provide real-time online portal access.
Provider Payments
Paying providers on behalf of the participant. Plan-managed participants can use both registered and unregistered providers, giving them wider choice.
Financial Reporting
Monthly or quarterly budget reports showing spending by category, remaining funds, and projected plan utilisation. Useful for your progress reports and plan review preparation.
Common Referral Scenarios
Real-world situations where you would refer a participant for plan management in Melbourne.
A participant is currently NDIA-managed and frustrated by limited provider choice. Recommend plan management at their next plan review. The switch gives them access to unregistered providers while the plan manager handles all invoicing.
A participant's current plan manager has slow invoice processing (2+ weeks) and providers are threatening to stop services. Switch to a plan manager with guaranteed turnaround times and a provider payment portal.
A self-managed participant is overwhelmed by the administrative burden of processing invoices and keeping records. Plan management removes this stress while maintaining broader provider choice than NDIA management.
What to Expect After Referral
Plan management is one of the simplest referrals. The plan manager contacts the participant, sets up their account, and starts processing invoices. Most plan managers offer an online portal where participants and coordinators can view budget balances in real time. Plan management funding is separate and does not reduce the participant's other supports.
Red Flags to Watch For
Warning signs that a plan management provider may not be delivering quality services.
Invoice processing taking more than 5 business days
No online portal for real-time budget visibility
Plan manager not communicating when budgets are running low
Charging for services outside the plan management line items
No monthly budget reports or statements
How Plan Management Works with Other Supports
Plan Management impacts every other support because it determines which providers the participant can access. As a coordinator, develop a relationship with your participants' plan managers. Regular communication about budget utilisation helps you make better referral decisions and avoid overspending.
How to Refer a Participant for Plan Management
Step 1
Check plan funding in Category 14
Step 2
Verify provider registration status
Step 3
Contact provider or submit referral
Step 4
Set up service agreement with line items
Step 5
Monitor delivery and document outcomes
Referral Tips for Plan Management
Recommend plan management to participants who want provider choice but do not want to handle invoices themselves. When referring, check the plan manager's turnaround time for invoice processing (ideally under 5 business days), whether they provide a participant portal for budget visibility, and how they handle provider payment disputes. Some plan managers offer monthly budget reports that are useful for your progress reporting.
What to Check Before Making a Referral
Registration Status
Verify the provider holds the correct NDIS registration group for plan management. Check the NDIS provider register if uncertain.
Service Area
Confirm the provider services Melbourne and surrounding areas. Some providers listed here cover the broader Inner Melbourne region.
Availability and Waitlists
Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.
Cultural and Language Needs
Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.
Cancellation Policy
Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.
Reporting and Communication
Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.
Victoria NDIS Regulations and Compliance
All plan management providers in Melbourne must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Victoria.
As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.
Frequently Asked Questions
What does a plan manager cost under the NDIS?
Plan management is funded separately in the participant's plan. The monthly fee is $104.45 and the one-off setup fee is $239.82. This funding does not reduce the participant's other supports.
Why would a support coordinator recommend plan management?
Plan management gives participants access to both registered and unregistered providers, widening their choice. It also removes the administrative burden of self-managing invoices. For participants who are currently NDIA-managed and want more flexibility, switching to plan management is often the first recommendation.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Melbourne?
Expand your search to nearby suburbs. Many providers in the Inner Melbourne region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of plan management providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.