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Refer participants to Supported Independent Living (SIL) providers in Liverpool, NSW
For Support Coordinators

Refer participants to supported independent living (sil) in Liverpool, NSW

Supported Independent Living (SIL) provides assistance with daily tasks in a shared living arrangement.

14 providers compared · Category 1: Assistance with Daily Life (Includes SIL) · Updated 4 June 2026

Refer to supported independent living (sil)

  • 14 registered providers in Liverpool
  • Category 1: Assistance with Daily Life (Includes SIL)
  • Free, no obligation

Takes about 30 seconds.

Best Supported Independent Living (SIL) providers near me

Showing 10 of 14 providers·How we rank

My New Hope Disability Services

Liverpool, NSW and 2 others · National provider

Specialises in Personal care · Domestic assistance · Transport

1

How we verified this provider

Median response time12 hours
NDIS coverage13 groups
Trusted provider

Crescent Care (Aus)

Liverpool, NSW and 18 others · State-wide provider

Specialises in Personal care · Domestic assistance · Transport

2

With a commitment to empowering individuals with disabilities, they offer a comprehensive range of NDIS services designed to enhance independence and community participation.

How we verified this provider

Median response time52 minutes
NDIS coverage13 groups

Novena Care

Liverpool, NSW and 10 others · National provider

Specialises in Personal care · Domestic assistance · Allied health

3

Understanding the unique needs of the Liverpool community, Novena Care offers a comprehensive range of therapeutic and allied health supports designed to empower individuals and enhance their quality of life. The provider is committed to fostering independence and achieving personal goals for all participants.

How we verified this provider

Median response time16 hours
NDIS coverage12 groups
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NepEve Care Services

Liverpool, NSW and 9 others · National provider

Specialises in Therapy · Allied health

4

They offer a comprehensive range of support to help participants achieve their goals and live fulfilling lives.

How we verified this provider

Median response time1 hour
NDIS coverage11 groups
Trusted provider

Nena Cares Pty Ltd

Liverpool, NSW and 22 others · National provider

Specialises in Personal care · Household tasks · Transport

5

Nena Cares Pty Ltd is a leading NDIS registered provider dedicated to delivering exceptional disability support services to the vibrant community of Liverpool, NSW. Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of NDIS services designed to foster independence, promote community engagement, and enhance the overall quality of life for participants in Liverpool.

How we verified this provider

Median response time3 days
NDIS coverage13 groups

Domestic Disability Assistance Pty Ltd

Liverpool, NSW and 4 others · Regional provider

Specialises in Personal care · Podiatry · Support workers

6

Domestic Disability Assistance Pty Ltd is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Liverpool, NSW. Understanding the unique needs of individuals with disabilities in the Liverpool community, the provider offers a comprehensive suite of supports designed to enhance independence and improve quality of life.

How we verified this provider

Median response time5 hours
NDIS coverage13 groups

Hanbek Pty Ltd

Liverpool, NSW and 12 others · State-wide provider

Specialises in Gardening · SIL · Equipment hire

7

Understanding the unique needs of individuals with disabilities in the Liverpool area, Hanbek Pty Ltd focuses on empowering participants to achieve their goals and live fulfilling lives.

How we verified this provider

Median response time16 hours
NDIS coverage14 groups

Hive Disability Services

Liverpool, NSW and 18 others · State-wide provider

Specialises in Therapy · Transport · Personal care

8

Understanding the unique needs of the Liverpool community, the provider offers a range of personalised disability support services designed to enhance independence and quality of life. Hive Disability Services aims to be a beacon of reliable and compassionate care for all participants in the area.

How we verified this provider

Median response time1 hour
NDIS coverage12 groups

Daisy leaves

Liverpool, NSW and 1 other · Regional provider

Specialises in Transport · Allied health · Domestic assistance

9

Daisy leaves is dedicated to providing comprehensive NDIS support services directly within the Liverpool community. Understanding the unique needs of individuals with disabilities in this vibrant area, the provider offers a range of essential services designed to foster independence, enhance quality of life, and support the achievement of personal goals. Daisy leaves is committed to delivering compassionate and professional disability support tailored to each participant's journey.

Median response time2 hours

Southwest Care

Liverpool, NSW and 4 others · State-wide provider

Specialises in Personal care · Domestic assistance · Transport

10

They are committed to empowering NDIS participants with high-quality disability support.

How we verified this provider

Median response time9 hours
NDIS coverage9 groups

About Liverpool, NSW

Population

27,084

Median household income

$24,232 p.a.

Local government area

Liverpool (City)

Providers listed

14

Liverpool sits within the Liverpool (City) local government area in NSW. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 14 supported independent living (sil) providers in Liverpool by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About Supported Independent Living (SIL) in Liverpool

Supported Independent Living (SIL) provides assistance with daily tasks in a shared living arrangement. SIL is one of the highest-value NDIS supports, often involving 24/7 staffing in shared houses. Providers must hold registration for Assistance with Daily Life Tasks in a Group or Shared Living Arrangement. SIL referrals are among the most complex coordination tasks.

Of the 14 supported independent living (sil) providers in Liverpool, 9 are NDIS registered and 10 have verified their listing on Carevo. Providers in this area cover 18 different service categories, indicating a diverse range of specialisations.

With 14 providers in Liverpool, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

Supported Independent Living (SIL) in the Western Sydney Region

Our Western Sydney team provides essential care services across this diverse region, from Parramatta to Penrith and beyond.

Major health precinct with Liverpool Hospital. Highly multicultural with large Arabic, Vietnamese, and Pacific Islander communities.

Flat terrain around CBD. Hospital precinct is fully accessible. Shopping centres are accessible.

Nearest Hospital

Liverpool Hospital

Local Council

Liverpool City Council

Public Transport

T2/T3/T5 train lines, Multiple bus routes, Good connectivity to CBD

Supported Independent Living (SIL) Pricing in Liverpool

The following NDIS price limits apply to supported independent living (sil) in Liverpool under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
01_011_0107_1_1 Assistance With Self-Care Activities - Standard - Weekday Daytime $70.23 per hour
01_002_0107_1_1 Assistance With Self-Care Activities - Standard - Weekday Night $78.81 per hour

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What Supported Independent Living (SIL) Covers

The Supported Independent Living (SIL) registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

24/7 Supported Living

Round-the-clock support in shared houses, typically 3-5 participants. Staff provide personal care, household management, community access, and overnight support. The most intensive and expensive form of NDIS-funded accommodation support.

Drop-In Support

Scheduled support visits to a participant living independently or semi-independently. Less intensive than 24/7 but provides regular check-ins, assistance with tasks, and safety monitoring.

Host Family Arrangements

Participant lives with a vetted host family who provides a home-like environment and day-to-day support. Less institutional than group homes, suitable for participants who benefit from a family setting.

Common Referral Scenarios

Real-world situations where you would refer a participant for supported independent living (sil) in Liverpool.

1.

A participant's aging parents can no longer provide full-time care at home. The participant needs 24/7 SIL with a compatible group of housemates. Start the process 6-12 months before the transition is needed, as SIL placements have long waitlists.

2.

A participant in a current SIL arrangement is unhappy with their housemates or provider. You need to find an alternative SIL vacancy that better matches their needs, cultural background, and personality.

3.

A participant is moving from a group home to a more independent living arrangement with drop-in support. The SIL provider needs to develop a transition plan that gradually reduces support while building the participant's independence.

What to Expect After Referral

SIL referrals are among the most complex coordination tasks. The process involves a roster of care assessment, SIL quote development, NDIA approval of the SIL funding, and matching the participant with a compatible house and housemates. Expect the full process to take 3-6 months minimum. Good SIL providers conduct thorough compatibility assessments and offer trial periods before permanent placement.

Red Flags to Watch For

Warning signs that a supported independent living (sil) provider may not be delivering quality services.

Provider placing participants based on vacancy rather than compatibility

No individual support plans for each participant in the house

High staff turnover leading to inconsistent support

Participant not involved in decisions about their living arrangement

Provider restricting participant choice or access to the community

No transparent breakdown of how SIL funding is spent

Roster of care not reflecting actual support delivered

SIL works closely with SDA (the housing component), Therapeutic Supports (therapy delivered in the home), Community Participation (getting out of the house), and Behaviour Support (managing challenging behaviours in shared living). When referring for SIL, also check whether the participant has SDA funding and whether the SIL provider operates in SDA properties.

How to Refer a Participant for Supported Independent Living (SIL)

Step 1

Check plan funding in Category 1

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Supported Independent Living (SIL)

SIL referrals require extensive planning. Check vacancy availability first, as most SIL houses have waitlists. Confirm the provider's rostering model, staffing ratios, and how they handle overnight support. Request the provider's most recent quality audit results. Coordinate with the participant's family, LAC, and NDIA planner early, as SIL funding requires a separate approval process and roster of care assessment.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for supported independent living (sil). Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Liverpool and surrounding areas. Some providers listed here cover the broader Western Sydney region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

New South Wales NDIS Regulations and Compliance

All supported independent living (sil) providers in Liverpool must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in New South Wales.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

How do I refer a participant for SIL in Liverpool?
Start by checking which SIL providers have vacancies in Liverpool. The participant needs a SIL quote and roster of care assessment as part of the NDIS planning process. Coordinate with the NDIA planner to ensure the participant's plan includes SIL funding. Most SIL placements take 3-6 months to arrange from initial referral to move-in.
What is the difference between SIL and SDA?
SIL is the support (staff) funding. SDA is the housing (building) funding. A participant in SDA housing also needs SIL funding for the staff who provide daily living support. They are separate NDIS budget items. Some providers offer both SIL and SDA; others provide one or the other.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Liverpool?
Expand your search to nearby suburbs. Many providers in the Western Sydney region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of supported independent living (sil) providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

Supported Independent Living (SIL) in Nearby Western Sydney Locations

Related Services in Liverpool

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