Refer participants to support coordination in Pakenham, VIC
Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports.
Refer to support coordination
- 16 registered providers in Pakenham
- Category 7: Support Coordination
- Free, no obligation
Takes about 30 seconds.
Best Support Coordination providers near me
Showing 10 of 16 providers·How we rank
Clover Leaf Sanctuary
Pakenham, VIC and 63 othersAlso servesAirport West, VIC · Albion, VIC · Altona North, VIC · Ardeer, VIC · Ascot Vale, VIC · Bentleigh East, VIC · Broadmeadows, VIC · Brooklyn, VIC · Brunswick, VIC · Bundoora, VIC · Burnside, VIC · Cairnlea, VIC · +51 more · State-wide provider
Specialises in Therapy · Personal care · Domestic assistance
Clover Leaf Sanctuary Pty Ltd is a dedicated NDIS provider delivering a wide range of disability support services to the Pakenham community. Understanding the unique needs of individuals with disabilities in this vibrant suburb, the provider focuses on empowering participants to live fulfilling and independent lives. With a commitment to quality care, Clover Leaf Sanctuary Pty Ltd ensures that residents of Pakenham have access to reliable and person-centred disability support.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
CarePro
Pakenham, VIC and 76 othersAlso servesAdelaide, SA · Airport West, VIC · Armadale, WA · Bairnsdale, VIC · Ballarat Central, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Boronia, VIC · Broadmeadows, VIC · Bulla, VIC · Bunbury, WA · +64 more · National provider
Specialises in Personal care · Domestic assistance · SIL
CarePro is a leading NDIS provider committed to delivering exceptional disability support services to the Pakenham community. Understanding the unique needs of individuals with disabilities in Pakenham, CarePro focuses on empowering participants to live fulfilling and independent lives. With a growing presence in Pakenham, the provider ensures that local residents have access to reliable and person-centred NDIS support.
Brightest Care
Pakenham, VIC and 65 othersAlso servesAltona Meadows, VIC · Altona North, VIC · Beveridge, VIC · Brighton, VIC · Brighton East, VIC · Brisbane City, QLD · Clayton, VIC · Clyde, VIC · Clyde North, VIC · Cowes, VIC · Craigieburn, VIC · Cranbourne North, VIC · +53 more · State-wide provider
Specialises in Personal care · Domestic assistance · Equipment hire
Brightest Care is a dedicated NDIS provider committed to delivering exceptional disability support services to the Pakenham community. Understanding the unique needs of individuals in Pakenham, the provider offers a comprehensive suite of services designed to foster independence, enhance quality of life, and promote community engagement.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
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True Value Homecare
Pakenham, VIC and 7 othersAlso servesClyde, VIC · Cranbourne, VIC · Dandenong North, VIC · Endeavour Hills, VIC · Mulgrave, VIC · Narre Warren, VIC · Springvale, VIC · State-wide provider
Specialises in Personal care · Cleaning · Domestic assistance
True Value Homecare is a dedicated NDIS provider committed to delivering exceptional disability support services to the Pakenham community. Understanding the unique needs of individuals with disabilities, the provider offers a wide array of supports designed to foster independence, enhance community participation, and improve overall quality of life for NDIS participants in Pakenham.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
HopeHaven Abilities
Pakenham, VIC and 34 othersAlso servesBeaconsfield, VIC · Bendigo, VIC · Berwick, VIC · Boronia, VIC · Botanic Ridge, VIC · Cardinia, VIC · Clyde, VIC · Clyde North, VIC · Craigieburn, VIC · Cranbourne, VIC · Dandenong, VIC · Dandenong North, VIC · +22 more · State-wide provider
Specialises in Domestic assistance · Allied health
Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to foster independence, enhance community participation, and improve overall quality of life for NDIS participants in Pakenham.
How we verified this provider
Pink Rose Care Group
Pakenham, VIC and 14 othersAlso servesBerwick, VIC · Botanic Ridge, VIC · Clyde, VIC · Clyde North, VIC · Cranbourne, VIC · Cranbourne East, VIC · Cranbourne North, VIC · Dandenong North, VIC · Doveton, VIC · Narre Warren, VIC · Narre Warren East, VIC · Narre Warren South, VIC · +2 more · State-wide provider
Specialises in Personal care · Domestic assistance · Meal preparation
Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to foster independence, enhance well-being, and promote community participation. Pink Rose Care Group is committed to empowering participants in Pakenham to live fulfilling lives.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Your Centred Care
Pakenham, VIC and 91 othersAlso servesArmadale, VIC · Ashwood, VIC · Balwyn, VIC · Balwyn North, VIC · Bayswater, WA · Bayswater North, VIC · Bentleigh, VIC · Bentleigh East, VIC · Berwick, VIC · Blackburn, VIC · Blackburn North, VIC · Blackburn South, VIC · +79 more · Regional provider
Specialises in Nursing · Personal care · Community access
Your Centred Care delivers high-quality disability support and registered NDIS services tailored to the Pakenham community. The team focuses on empowering individuals by providing personalized assistance that enhances independence and overall quality of life. By matching participants with skilled local support workers, they ensure that every individual in Pakenham receives the exact level of care they require to thrive in their daily routine.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Your Life Your Choice Care Services
Pakenham, VIC and 26 othersAlso servesAlice Springs, NT · Bendigo, VIC · Clyde, VIC · Cranbourne East, VIC · Cranbourne West, VIC · Dandenong, VIC · Dandenong North, VIC · Dandenong South, VIC · Darwin, NT · Drouin, VIC · Frankston, VIC · Frankston South, VIC · +14 more · National provider
Specialises in Personal care · SIL · Gardening
ylyccs melbourne services is a dedicated NDIS provider committed to delivering exceptional disability support to the Pakenham community. Understanding the unique needs of individuals with disabilities, the provider offers a holistic approach to care, ensuring participants in Pakenham receive the highest standard of service. As a registered NDIS provider, ylyccs melbourne services aims to empower individuals to live fulfilling lives with dignity and independence.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Disability Support Worker, Taxi or bus driver
Defined Community Care
Pakenham, VIC and 31 othersAlso servesBalnarring, VIC · Berwick, VIC · Blairgowrie, VIC · Carrum, VIC · Chelsea, VIC · Cheltenham, VIC · Cranbourne, VIC · Cranbourne East, VIC · Dandenong, VIC · Dromana, VIC · Frankston, VIC · Hampton Park, VIC · +19 more · Regional provider
Specialises in Personal care · Domestic assistance · Meal preparation
Ferrari is a dedicated, registered NDIS provider serving the Cranbourne East, VIC community and surrounding areas. They offer a comprehensive range of NDIS services designed to support participants in achieving their goals and enhancing their independence.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Cleaner
HAVN Care
Pakenham, VIC and 2 othersAlso servesDonvale, VIC · Melbourne, VIC · Regional provider
Specialises in Personal care · Household tasks · Domestic assistance
As a registered NDIS provider, HAVN Care supports individuals in Pakenham, VIC by offering highly personalized disability support solutions. They collaborate with participants and families to build confidence, independence, and strong community connections through tailored Pakenham care services.\n\nTheir expert support workers assist participants with a wide variety of essential everyday activities.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
About Pakenham, VIC
Population
46,421
Median household income
$34,320 p.a.
Local government area
Cardinia (Shire)
Providers listed
16
Pakenham sits within the Cardinia (Shire) local government area in VIC. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.
How providers are verified
When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionHow we select and rank these providers
Providers on this page are filtered from our database of 16 support coordination providers in Pakenham by NDIS registration group. We verify registration status against the NDIS Provider Register.
Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.
Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.
About Support Coordination in Pakenham
Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports. Level 1 (Support Connection) provides basic linkage. Level 2 (Coordination of Supports) is the standard level for most participants. Level 3 (Specialist Support Coordination) is for complex cases involving multiple services, high risk, or crisis situations.
Of the 16 support coordination providers in Pakenham, 9 are NDIS registered and 10 have verified their listing on Carevo. Providers in this area cover 18 different service categories, indicating a diverse range of specialisations.
With 16 providers in Pakenham, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.
Support Coordination Pricing in Pakenham
The following NDIS price limits apply to support coordination in Pakenham under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.
| Line Item | Description | Price Limit |
|---|---|---|
| 07_001_0106_8_3 | Support Coordination Level 1: Support Connection | $80.06 per hour |
| 07_002_0106_8_3 | Support Coordination Level 2: Coordination of Supports | $100.14 per hour |
| 07_004_0132_8_3 | Support Coordination Level 3: Specialist Support Coordination | $190.54 per hour |
Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.
What Support Coordination Covers
The Support Coordination registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.
Level 1: Support Connection
Basic linkage to services and supports. Helps participants understand their plan and connect with providers. Lowest level, suitable for participants with straightforward needs and good informal supports.
Level 2: Coordination of Supports
Standard support coordination. Plan implementation, provider research, service agreement management, progress reporting, and plan review preparation. The most common level, suitable for most participants.
Level 3: Specialist Support Coordination
For participants with complex, high-risk needs. Involves multiple interacting services, crisis management, justice system involvement, homelessness risk, or hospital discharge coordination. Higher rate reflects the specialist skills required.
Common Referral Scenarios
Real-world situations where you would refer a participant for support coordination in Pakenham.
A participant's current Level 2 coordinator is leaving and they need a replacement. When referring, provide a handover document covering active providers, pending referrals, and plan review dates.
A participant with complex psychosocial needs and justice system involvement needs Level 3 specialist coordination. Refer to a coordinator with specific experience in the intersection of disability and criminal justice.
A participant is unhappy with their coordinator and wants to switch. Help them understand their right to change, then refer to an alternative coordinator. Ensure a proper handover period where both coordinators overlap for continuity.
What to Expect After Referral
When a participant transitions to a new coordinator, expect a 2-4 week handover period. The outgoing coordinator should provide a written handover document, and the incoming coordinator should contact all active providers to introduce themselves. Good coordinators are responsive (reply within 1 business day), proactive about plan utilisation, and transparent about their caseload capacity.
Red Flags to Watch For
Warning signs that a support coordination provider may not be delivering quality services.
Coordinator unresponsive for days at a time
No progress reports or plan review documentation
Coordinator making decisions without consulting the participant
Caseload so large that participants receive minimal attention
No handover documentation when the participant changes coordinators
Coordinator recommending providers they have a financial relationship with without disclosure
How Support Coordination Works with Other Supports
Support Coordination interacts with every other support category because the coordinator's role is to connect and manage all services. When referring to a specialist Level 3 coordinator, ensure they have experience with the specific complexity involved (psychosocial, justice, housing crisis) rather than just general coordination experience at a higher rate.
How to Refer a Participant for Support Coordination
Step 1
Check plan funding in Category 7
Step 2
Verify provider registration status
Step 3
Contact provider or submit referral
Step 4
Set up service agreement with line items
Step 5
Monitor delivery and document outcomes
Referral Tips for Support Coordination
This page is useful when a participant needs to change support coordinators, when you need to refer a complex participant to a Level 3 specialist coordinator, or when helping a participant who does not yet have support coordination in their plan understand what is available. For SC-to-SC referrals, check the receiving coordinator's current caseload capacity before referring.
What to Check Before Making a Referral
Registration Status
Verify the provider holds the correct NDIS registration group for support coordination. Check the NDIS provider register if uncertain.
Service Area
Confirm the provider services Pakenham and surrounding areas. Some providers listed here cover the broader South East Melbourne region.
Availability and Waitlists
Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.
Cultural and Language Needs
Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.
Cancellation Policy
Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.
Reporting and Communication
Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.
Victoria NDIS Regulations and Compliance
All support coordination providers in Pakenham must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Victoria.
As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.