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Companionship Services in Altona, VIC

Find companionship services in Altona, VIC

From $50 via Support at Home.

11 minutes median response · 72% within 1 hour · 94% within 24 hours

For companionship services

  • 17 verified providers in Altona
  • Funded via Support at Home
  • Median response 11 minutes
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This guide compares the top companionship service providers in Altona, ranked by staff consistency, client feedback, and funding approval status. All 10 providers listed here service Altona and surrounding areas.

Best Companionship Services providers near me

Showing 10 of 10 providers·How we rank

Easy Care Support Services

Altona, VIC and 18 others · National provider

Specialises in Personal care · Domestic assistance · Cleaning

1

Understanding the unique needs of individuals with disabilities in Altona, VIC, the provider offers a person-centred approach to ensure participants can achieve their goals and live fulfilling lives.

How we verified this provider

Median response time3 hours
NDIS coverage8 groups

First Melbourne Care

Altona, VIC and 24 others · State-wide provider

Specialises in Personal care · Cleaning · Household tasks

2

First Melbourne Care is a leading NDIS provider dedicated to delivering exceptional disability support services to the Altona community. Understanding the unique needs of participants, they offer a range of personalized NDIS services designed to foster independence and enhance quality of life. From daily personal care to engaging community participation, their mission is to empower individuals in Altona to achieve their goals.

How we verified this provider

Median response time7 hours
Availability Open now · 12AM-12PM

Felice Care Disability Services

Altona, VIC and 25 others · Regional provider

Specialises in Cleaning · Personal care · Domestic assistance

3

They are dedicated to delivering high-quality disability support services with a person-centred approach.

How we verified this provider

Median response time8 minutes
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Hobsons Bay City Council

Altona, VIC

Specialises in Aged Care

4

Hobsons Bay City Council is a dedicated and approved aged care provider proudly serving the ALTONA, VIC community and surrounding areas. They are committed to supporting individuals through Home Care Packages (HCP), the Commonwealth Home Support Programme (CHSP), and for DVA clients, offering a comprehensive range of services designed to promote independence and well-being.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed

The Finnish Friendly Visiting Service (F.F.V.S.) Inc

Altona, VIC

Specialises in Aged Care

5

The Finnish Friendly Visiting Service (F.F.V.S.) Inc is a registered and approved aged care provider proudly serving ALTONA, VIC, and surrounding areas in Victoria. They are dedicated to supporting clients under Home Care Packages (HCP), the Commonwealth Home Support Programme (CHSP), and Department of Veterans' Affairs (DVA) arrangements, offering valuable social support and advisory services.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed

I&f Care Pty Ltd

Altona, VIC and 9 others · Regional provider

Specialises in Podiatry · Personal care · Meal preparation

6

I&f Care Pty Ltd is a leading registered NDIS provider committed to delivering exceptional disability support services to the Altona community. Understanding the unique needs of individuals with disabilities, the provider focuses on fostering independence, enhancing quality of life, and ensuring participants receive personalised care in Altona.

How we verified this provider

Median response time26 minutes

Well Being Disability Services

Altona, VIC and 30 others

Specialises in Support Workers · Personal Care · Transport

7

Well Being Disability Services is a dedicated NDIS provider committed to delivering exceptional disability support services directly to the Altona community. Understanding the unique needs of individuals in Altona, the provider focuses on fostering independence, promoting community participation, and ensuring a high quality of life for all participants.

How we verified this provider

NDIS coverage7 groups

Australian National Disability Services

Altona, VIC

Specialises in Support Workers · Personal Care · Transport

8

They offer comprehensive disability support services to empower individuals in the local community.

How we verified this provider

VIC Cleaning

Altona, VIC and 5 others · Regional provider

Specialises in Domestic assistance

9

They are dedicated to offering high-quality disability support services to NDIS participants in the local area.

How we verified this provider

Median response time3 minutes

Alvora Care Pty Ltd

Altona, VIC

Specialises in Support Workers · Personal Care · Transport

10

They are dedicated to delivering high-quality disability support services with a person-centred approach.

How we verified this provider

How we rank providers

Rankings in Altona are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Altona rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

17

providers in Altona

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Altona

Altona sits within the Hobsons Bay (City) council area, home to around 10,762 residents. Connecting with a companionship services provider who already works locally means shorter travel and familiarity with nearby services.

Population

10,762

Local council

Hobsons Bay (City)

Median income

$38,064

Area

16.737 km²

Source: Australian Bureau of Statistics.

Companionship Services at a glance

Funding

Support at Home, NDIS Core Supports, Home Care Packages

Availability

7 days a week

Wait time

Usually within 1-2 weeks

Cost

$50-$70/hour

Hours

Flexible scheduling

Median response

11 minutes

How Much Do Companionship Services Cost in Altona?

Companionship services in Altona typically cost $50-$70/hour (group rates available) per hour for individual visits. Group programs, where a support worker or activity coordinator spends time with a small group of participants together, are priced lower per person because the cost is shared. Group companionship rates are often in the range of $20 to $35 per person per hour.

For NDIS participants, companionship falls under Core Supports as "Assistance with Social, Economic and Community Participation." Registered providers charge within the NDIS Pricing Arrangements and Price Limits. For aged care clients, companionship and social support is covered under Home Care Packages as "Social Support" and is a standard inclusion for most care plans.

Rates vary by time of day and day of the week. Weekday daytime visits carry the standard rate. Evening, weekend, and public holiday visits are priced higher. If you arrange regular visits, some providers offer consistent scheduling with minimal variation in cost.

Some non-profit and community organisations offer subsidised or volunteer-based companionship programs that are lower cost or free. These are not always visible on standard provider directories but are worth asking about when comparing options.

Time Indicative rate
Standard weekday (1:1 visit) $50 - $70/hr
Group program (per person, weekday) $20 - $35/hr
Evening/Saturday rate (1:1) $65 - $85/hr
Sunday rate (1:1) $75 - $95/hr
Public holiday rate (1:1) $90 - $115/hr

Rates are indicative. Group rates depend on participant numbers and staff ratios. Community and volunteer programs may be available at lower or no cost. NDIS participants should check the current NDIS Pricing Arrangements and Price Limits.

Cost Comparison: Altona vs Victoria & National

How companionship services costs in Altona compare with Victoria state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Altona VIC Average National Average
Hourly rate $50-$70/hour $52 - $72 $52 - $70
Daily rate (8hr) $340 - $480 $340 - $480 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Companionship Services in Altona

Companionship services can be funded through NDIS Core Supports or Home Care Packages in Altona. The funding category depends on your age and the nature of the support.

NDIS Core Supports: Companionship visits for social connection and participation fall under "Assistance with Social, Economic and Community Participation" (support category 04). Your NDIS plan must include funding in this category. The support covers the worker's time during visits, including conversations, shared activities, outings, and assistance with hobbies or interests.

Home Care Package (HCP): Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator includes regular visits in your care plan. Higher package levels allow for more frequent or longer visits. Many clients include companionship as a regular weekly service alongside other domestic supports.

Commonwealth Home Support Programme (CHSP): CHSP provides limited social support for eligible older Australians, typically through group social programs rather than individual visits. Some CHSP providers offer social groups and day centres with subsidised participation. A My Aged Care referral is required.

Private payment: All providers accept private clients. Arranging companionship services privately is straightforward and does not require an assessment. Some community organisations also offer volunteer visiting programs at no cost, which can supplement funded services.

What to Expect from Companionship Services in Altona

Companionship services involve a consistent, trained worker visiting you at home or accompanying you on outings to provide social connection, conversation, and shared activities. The service is designed to reduce social isolation and support wellbeing, not to replace clinical or personal care.

Visits are built around your interests and preferences. The worker might share a meal with you, help you with a hobby, watch a film together, play cards, go for a walk, or simply sit and talk. The point is meaningful time rather than task completion. Good providers will do an initial matching process to find a worker whose personality and interests align with yours.

Consistency is central to a quality companionship service. Seeing the same worker regularly allows a genuine relationship to develop, which is the whole point. Ask any provider how they ensure consistency and what happens when your regular worker is on leave. Frequent rotations of different workers undermine the value of the service.

For clients with dementia or cognitive decline, companionship visits require a worker trained in dementia support. Activities need to be appropriate and the worker needs to be patient and skilled at communication. If this applies to you or someone you care for, ask specifically about the worker's experience and training before committing to a provider.

Care Services Available in Altona

Provider counts by service type in Altona

Victoria Regulations & Compliance

In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Altona at a glance

Population 65+

2,644 (19.5%)

State avg 16.2%

0

Aged Care beds

0

Residential care capacity

Home Care Packages

0 active

In-home support

Average wait time

4-8 weeks

State avg 4-8 weeks

GP clinics

0

Within 5km

Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Altona?
Across VIC on Carevo, providers respond to enquiries with a median of 11 minutes. 72% of enquiries are connected with a provider within 1 hour, and 94% within 24 hours (based on 1382 provider connections across VIC).
How quickly are companionship services enquiries responded to?
Across 159 companionship services provider connections on Carevo, the median response time is 12 minutes. 73% of enquiries connect with a provider within 1 hour, and 95% within 24 hours.
How many companionship service providers are there in Altona?
There are currently 10 companionship service providers listed for Altona on Carevo. These include NDIS registered providers, Home Care Package approved services, CHSP providers, and community organisations.
How much do companionship services cost in Altona?
Individual companionship visits in Altona typically cost $50-$70/hour (group rates available) per hour. Group programs are priced lower per person, often $20 to $35 per hour. Evening, weekend, and public holiday rates are higher. Some community volunteer programs are available at no cost.
Is companionship covered by the NDIS?
Yes. Companionship and social participation support is funded under NDIS Core Supports, specifically Assistance with Social, Economic and Community Participation. Your plan needs to include funding in this category. Ask your LAC or support coordinator to confirm this is included.
Can I get companionship support through my Home Care Package?
Yes. Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator will include regular visits in your care plan if this is part of your assessed needs and goals.
How is the right worker matched to me?
Good providers ask about your interests, personality, language preferences, and background before assigning a worker. The goal is to find someone you enjoy spending time with. If the first match does not feel right, you can ask the provider to try someone else.
Are companionship services suitable for someone with dementia?
Yes, but the worker needs appropriate training and experience. Dementia companionship requires patience, communication skills, and the ability to adapt activities to the person's current capacity. Ask any provider specifically about their dementia experience and training before arranging visits.
Are there free or low-cost companionship programs in Altona?
Some community organisations and volunteer programs provide companionship visits at low or no cost. CHSP-funded social group programs are also subsidised. Ask your package coordinator, LAC, or local council about what community programs are available in Altona to supplement paid services.
How often can I receive companionship visits?
Frequency depends on your funding and care plan. Many clients have weekly visits. Some have two or three visits per week if social isolation is significant. Private clients can book as often as they like. Your provider can help you work out a frequency that meets your needs and fits your budget.

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