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Companionship Care in Cranbrook, QLD

Companionship services and companion care in Cranbrook, Queensland

Cranbrook QLD 4814 · also a suburb name in TAS, WA

It only takes one minute and it's free.

A regular companion for conversation, outings and appointments. Typically $50-$70/hour (group rates available), funded through NDIS or aged care.

Companion care in Cranbrook

  • 10 providers in Cranbrook
  • Funded via NDIS or aged care
  • Company, outings and a regular friendly visit
  • Free. One request, providers contact you.

Companionship Care providers near me

Showing 10 of 10 providers·How we chose these

NDIS registered Serves Cranbrook + 10997 other areas in QLD

  • Active on Carevo this week
Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportPersonal care
Registered for
High-intensity daily personal activities, high-needs community nursing
About Equal Access Care

Equal Access Care is in the top 10 for companionship care in Cranbrook because they have 20 Carevo connections for this service and are registered with the NDIS Commission for participation in community/social and civic activities. Based in Melbourne, Victoria, they are an NDIS registered provider offering companionship care serving Cranbrook, Queensland. Personal care is among the other services named in their accepted Carevo enquiries. Most enquiries to them come from participants directly. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

Serves Cranbrook + 32 other areas in QLD

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Social supportPersonal careCleaning
About QLD Quality Care and Service

QLD Quality Care and Service is in the top 10 for companionship care in Cranbrook because they have 3 Carevo connections for this service and list Cranbrook in their service area. How we rank

NDIS registered Serves Cranbrook + 11 other areas in QLD

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportPersonal care
Registered for
High-intensity daily personal activities, high-needs community nursing
About OlaCare Support Services

OlaCare Support Services is in the top 10 for companionship care in Cranbrook because they are registered with the NDIS Commission for participation in community/social and civic activities. They serve Cranbrook, Queensland and is registered for 11 types of NDIS support. They most often accept Carevo enquiries about personal care. Most enquiries to them come from participants directly. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file
Get matched directly

Not finding the right match?

Leave your details and we'll connect you with Companionship Care providers in Cranbrook. Ask each provider about current availability.

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NDIS registered Serves Cranbrook

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportAccommodation supportLife skillsNursingOther servicesPersonal carePlan managementPsychologySilSupport coordinationSupport workersTherapy
Registered for
High-intensity daily personal activities
About Centacare North Queensland

Centacare North Queensland is in the top 10 for companionship care in Cranbrook because they are based in Cranbrook. They are registered for 7 types of NDIS support. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Cranbrook + 1 other area in QLD

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportCleaningNursingPersonal careRespite careSupport workersTransportSupport coordinationEmployment supportSilLife skills
Registered for
High-intensity daily personal activities, high-needs community nursing
About Steadfast Disability Services

Steadfast Disability Services is in the top 10 for companionship care in Cranbrook because they are based in Cranbrook. They are an NDIS registered provider offering companionship care in Cranbrook, Queensland. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Cranbrook

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportCleaningEmployment supportLife skillsPersonal careRespite careSupport coordinationSupport workersTransport
Team includes
Cleaner
How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

Serves Cranbrook + 50 other areas in QLD

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportCleaningLife skillsPersonal careRespite careSilSupport workersTransport

Serves Cranbrook + 50 other areas in QLD

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Social supportLife skillsNursingPersonal careSilSupport workersTransport

Aged care provider Serves Cranbrook + 170 other areas in QLD

Funding accepted
NDIS · all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care PackagePrivate
Specialises in
Social supportPersonal careSupport workersRespite careTransportMeal servicesCleaningNursingDementia carePalliative careSupport coordinationPlan management
About Nurse Next Door Townsville

Nurse Next Door Townsville is an approved aged care provider offering companionship care serving Cranbrook, Queensland from Townsville City, Queensland.

How this listing is sourced
  • Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care

Aged care provider Serves Cranbrook + 24 other areas in QLD

Funding accepted
NDIS · self-managed or plan-managed (NDIS self-managed, NDIS plan-managed)Home Care PackagePrivate
Specialises in
Social supportCleaningDementia careLife skillsNursingPalliative carePersonal careRespite careSupport coordinationSupport workersTransport
About HomeCaring Townsville

HomeCaring Townsville is an approved aged care provider offering companionship care serving Cranbrook, Queensland.

How this listing is sourced
  • Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
  • Business address on file
Get matched directly

Not finding the right match?

Leave your details and we'll connect you with Companionship Care providers in Cranbrook. Ask each provider about current availability.

No login. No spam. We text or email when a match is ready.

Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works

Activity figures describe Carevo enquiries, not appointments or care quality. Acceptance timing excludes unclaimed enquiries. Confirm current capacity directly. Measurement period and method.

About Companionship Care in Cranbrook

This guide compares companionship service providers in Cranbrook, ordered by service match, distance, register status and activity on Carevo. All 10 providers listed here service Cranbrook and surrounding areas.

Frequently Asked Questions

How quickly are companionship care enquiries responded to?

Across 86 companionship care accepted enquiries on Carevo, the median enquiry acceptance time is 9 minutes. 70% of companionship care enquiries nationally have enquiry details accepted within 1 hour, and 91% within 24 hours. This is the national figure for one service, so it differs from any Cranbrook figure above, which covers every service in the suburb.

How many companionship service providers are there in Cranbrook?

There are currently 10 companionship service providers listed for Cranbrook on Carevo. These include NDIS registered providers, Home Care Package approved services, CHSP providers, and community organisations.

How much do companionship services cost in Cranbrook?

Individual companionship visits in Cranbrook typically cost $50-$70/hour (group rates available) per hour. Group programs are priced lower per person, often $20 to $35 per hour. Evening, weekend, and public holiday rates are higher. Some community volunteer programs are available at no cost.

Is companionship covered by the NDIS?

Yes. Companionship and social participation support is funded under NDIS Core Supports, specifically Assistance with Social, Economic and Community Participation. Your plan needs to include funding in this category. Ask your LAC or support coordinator to confirm this is included.

Can I get companionship support through my Home Care Package?

Yes. Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator will include regular visits in your care plan if this is part of your assessed needs and goals.

How is the right worker matched to me?

Good providers ask about your interests, personality, language preferences, and background before assigning a worker. The goal is to find someone you enjoy spending time with. If the first match does not feel right, you can ask the provider to try someone else.

Are companionship services suitable for someone with dementia?

Yes, but the worker needs appropriate training and experience. Dementia companionship requires patience, communication skills, and the ability to adapt activities to the person's current capacity. Ask any provider specifically about their dementia experience and training before arranging visits.

Are there free or low-cost companionship programs in Cranbrook?

Some community organisations and volunteer programs provide companionship visits at low or no cost. CHSP-funded social group programs are also subsidised. Ask your package coordinator, LAC, or local council about what community programs are available in Cranbrook to supplement paid services.

How often can I receive companionship visits?

Frequency depends on your funding and care plan. Many clients have weekly visits. Some have two or three visits per week if social isolation is significant. Private clients can book as often as they like. Your provider can help you work out a frequency that meets your needs and fits your budget.

Care services available in Cranbrook

How many providers cover each type of support in Cranbrook.

How Much Do Companionship Services Cost in Cranbrook?

Companionship services in Cranbrook typically cost $50-$70/hour (group rates available) per hour for individual visits. Group programs, where a support worker or activity coordinator spends time with a small group of participants together, are priced lower per person because the cost is shared. Group companionship rates are often in the range of $20 to $35 per person per hour.

For NDIS participants, companionship falls under Core Supports as "Assistance with Social, Economic and Community Participation." Registered providers charge within the NDIS Pricing Arrangements and Price Limits. For aged care clients, companionship and social support is covered under Home Care Packages as "Social Support" and is a standard inclusion for most care plans.

Rates vary by time of day and day of the week. Weekday daytime visits carry the standard rate. Evening, weekend, and public holiday visits are priced higher. If you arrange regular visits, some providers offer consistent scheduling with minimal variation in cost.

Some non-profit and community organisations offer subsidised or volunteer-based companionship programs that are lower cost or free. These are not always visible on standard provider directories but are worth asking about when comparing options.

Time Indicative rate
Standard weekday (1:1 visit) $50 - $70/hr
Group program (per person, weekday) $20 - $35/hr
Evening/Saturday rate (1:1) $65 - $85/hr
Sunday rate (1:1) $75 - $95/hr
Public holiday rate (1:1) $90 - $115/hr

Rates are indicative. Group rates depend on participant numbers and staff ratios. Community and volunteer programs may be available at lower or no cost. NDIS participants should check the current NDIS Pricing Schedule.

Sources: NDIS pricing schedule 2026-27 · Support at Home pricing and advised prices 2026-27

What does companionship care cost? Full pricing and funding guide

How to Pay for Companionship Services in Cranbrook

Companionship services can be funded through NDIS Core Supports or Home Care Packages in Cranbrook. The funding category depends on your age and the nature of the support.

NDIS Core Supports: Companionship visits for social connection and participation fall under "Assistance with Social, Economic and Community Participation" (support category 04). Your NDIS plan must include funding in this category. The support covers the worker's time during visits, including conversations, shared activities, outings, and assistance with hobbies or interests.

Home Care Package (HCP): Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator includes regular visits in your care plan. Higher package levels allow for more frequent or longer visits. Many clients include companionship as a regular weekly service alongside other domestic supports.

Commonwealth Home Support Programme (CHSP): CHSP provides limited social support for eligible older Australians, typically through group social programs rather than individual visits. Some CHSP providers offer social groups and day centres with subsidised participation. A My Aged Care referral is required.

Private payment: All providers accept private clients. Arranging companionship services privately is straightforward and does not require an assessment. Some community organisations also offer volunteer visiting programs at no cost, which can supplement funded services.

What to Expect from Companionship Services in Cranbrook

Companionship services involve a consistent, trained worker visiting you at home or accompanying you on outings to provide social connection, conversation, and shared activities. The service is designed to reduce social isolation and support wellbeing, not to replace clinical or personal care.

Visits are built around your interests and preferences. The worker might share a meal with you, help you with a hobby, watch a film together, play cards, go for a walk, or simply sit and talk. The point is meaningful time rather than task completion. Good providers will do an initial matching process to find a worker whose personality and interests align with yours.

Consistency is central to a quality companionship service. Seeing the same worker regularly allows a genuine relationship to develop, which is the whole point. Ask any provider how they ensure consistency and what happens when your regular worker is on leave. Frequent rotations of different workers undermine the value of the service.

For clients with dementia or cognitive decline, companionship visits require a worker trained in dementia support. Activities need to be appropriate and the worker needs to be patient and skilled at communication. If this applies to you or someone you care for, ask specifically about the worker's experience and training before committing to a provider.

How to check a provider's credentials

Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Companionship Care at a glance

Funding
NDIS Core Supports, Support at Home, CHSP
Availability
7 days a week
Wait time
Confirm current availability and a start date directly with the provider
Cost
$50-$70/hour (group rates available)
Hours
Flexible scheduling
Median enquiry acceptance
9 minutes

Who's asking for companionship care

Based on 149 real requests families and participants sent through Carevo for companionship care in Queensland. This is the make-up of that demand, not a measure of how it changes over time.

Also asked for in the same request

How people pay for it

  • NDIS plan-managed 62%
  • NDIS agency-managed 8%
  • CHSP 7%
  • NDIS self-managed 5%
  • Home Care Package / Support at Home 5%

Who gets in touch

  • The person themselves 62%
  • Family or carer 29%
  • A support coordinator 9%

How soon they need it

  • Needed urgently 47%
  • Within a few weeks 20%
  • Planning ahead 11%

Percentages are of the 149 requests above and are rounded, so they will not always total 100. Requests can name more than one service, which is why "also asked for" shares overlap. Figures update with each rebuild.

Care demand in QLD

In the last 90 days, participants, families and coordinators across QLD made 1,210 care requests through Carevo, and 44% were marked urgent. The funding mix was 48% NDIS, 36% Home Care Package or aged care, and 16% privately funded.

Based on real requests submitted to Carevo across QLD. Updated each build.

Queensland Regulations & Compliance

In Queensland, NDIS providers may be registered with the NDIS Quality and Safeguards Commission, and registered providers comply with the NDIS Practice Standards. Registration is mandatory only for specified supports and circumstances, such as specialist disability accommodation, plan management, and supports involving regulated restrictive practices. Self-managed and plan-managed participants may generally choose registered or unregistered providers; NDIA-managed participants must use registered providers. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

About Cranbrook

Cranbrook sits within the Townsville (City) council area, home to around 5,908 residents. Connecting with a companionship care provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

6,513 (14.1%)

State avg 17.7%

Need help with daily activities

2,729 (5.9%)

State avg 6.1%

Median personal income

$819/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

The response time above is based on 86 companionship services requests across Australia. We do not yet have enough companionship services requests in Cranbrook to report how many providers respond to a typical request here. How we calculate our numbers

How we rank providers

Rankings in Cranbrook use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.

  • How this list is built. Providers shown here are registered with the NDIS for Participation in community/social and civic activities, or offer social and community support.
  • Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
  • Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
  • Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
  • Local presence. Providers confirmed in Cranbrook rank above those covering only the broader region.

What the enquiries status means

It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.

Receiving
At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
Not receiving
Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
No status shown
We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.

A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.

What the Carevo activity rating means

The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.

Where it starts
Every provider starts at a baseline of 50.
What moves it
Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
How it is kept honest
Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.

It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.

Companionship Care in nearby Townsville locations

Sources and content responsibility

Carevo maintains this service guide. The funding and directory wording was checked on 15 September 2026. This is not a clinical review. Confirm a practitioner's qualifications, suitability, fees and current availability before booking.

Travel must be agreed before booking under the applicable funding rules. Carevo does not publish a verified 2026-27 per-kilometre cap. Ask for an itemised quote. Send a correction.

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