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Companionship Services in West End, QLD

Companionship services in West End, Queensland

From $50-$70/hour via NDIS & aged care.

9 minutes median response · 75% within 1 hour · 178 Companionship Services connections

For companionship services

  • 25 providers in West End
  • Funded via NDIS & aged care
  • Free, no obligation
  • One request, providers respond

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Best Companionship Services providers near me

Showing 10 of 10 providers·How we chose these

Trusted provider
1

West End, QLD and 101 othersAlso servesAitkenvale, QLD · Alberton, QLD · Alexandra Hills, QLD · Alice River, QLD · Annandale, QLD · Ashmore, QLD · Bahrs Scrub, QLD · Balgal Beach, QLD · Barringha, QLD · Beenleigh, QLD · Belgian Gardens, QLD · Bellmere, QLD · +89 more · National provider

  • 25+ families connected
  • Specialises in Personal care, Cleaning, Social support

Reliance Caring is among the highest-ranked NDIS registered providers offering social support in West End, Queensland in our data. Most enquiries to them come from participants directly. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.

How this listing is sourced

0433428543
Trusted provider
2

West End, QLD and 77 othersAlso servesAcacia Ridge, QLD · Bald Hills, QLD · Bellbird Park, QLD · Booval, QLD · Bracken Ridge, QLD · Brassall, QLD · Bray Park, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundamba, QLD · Burpengary, QLD · +65 more · State-wide provider

  • 50+ families connected
  • Specialises in Social support, Allied health

Complete Healthcare Connect works across 14 NDIS support categories in West End, Queensland. Most enquiries to them come from participants directly. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for allied health.

How this listing is sourced

NDIS coverage14 groupsNDIS registration groupsPersonal Mobility Equipment · Assistive Products for Personal Care and Safety · Assistance with daily life tasks in a group or shared living arrangement · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Participation in community/social and civic activities · Daily Personal Activities · Assistance with travel/transport arrangements · Early Childhood Supports · Assistive Products for Household Tasks · Therapeutic Supports · Household tasks · High Intensity Daily Personal Activities · Assistive Equipment for Recreation · Community nursing care for high needs
0734725655
3

West End, QLD and 4 othersAlso servesAyr, QLD · Brisbane, QLD · Ingham, QLD · Mount Low, QLD · State-wide provider

  • Specialises in SIL

Based in West End, Queensland, Imala Corporations is an NDIS registered provider offering social support. Most enquiries to them come from families and carers. SIL are among their most-requested supports. Registered across 9 NDIS support categories, including group and centre activities, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and Innovative Community Participation.

How this listing is sourced

NDIS coverage9 groupsNDIS registration groupsGroup and Centre Based Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Innovative Community Participation · Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills · Participation in community/social and civic activities · Assistance with travel/transport arrangements · Household tasks
0403752969
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4

West End, QLD and 10 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Capalaba, QLD · Cleveland, QLD · Fortitude Valley, QLD · Ipswich, QLD · Logan Central, QLD · Logan Reserve, QLD · South Brisbane, QLD · Woolloongabba, QLD · National provider

  • 5+ families connected
  • Specialises in Personal care, SIL, Social support

Boldli works across 7 NDIS support categories in West End, Queensland. They operate across multiple states. They are most often contacted for personal care and SIL. They support both NDIS and aged care funding.

How this listing is sourced

NDIS coverage7 groupsNDIS registration groupsParticipation in community/social and civic activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Daily Personal Activities · Household tasks · Assistance with travel/transport arrangements · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills
1300265354
5

West End, QLD and 1 otherAlso servesBrisbane, QLD

  • Specialises in Cleaning, Equipment, Hoarding Squalor

Based in West End, Queensland, Aged Plus is an approved aged care provider offering social support.

How this listing is sourced

  • Approved Aged Care provider (Department of Health)
  • Business address on file
6

West End, QLD and 1 otherAlso servesBrisbane, QLD

  • Specialises in Accommodation Support, Cleaning, Equipment

The Ethnic Communities Council of Queensl is an approved aged care provider offering social support in West End, Queensland.

How this listing is sourced

  • Approved Aged Care provider (Department of Health)
  • Business address on file
7

West End, QLD and 15 othersAlso servesAitkenvale, QLD · Bohle Plains, QLD · Brisbane, QLD · Burdell, QLD · Bushland Beach, QLD · Deeragun, QLD · Douglas, QLD · Garbutt, QLD · Hyde Park, QLD · Kelso, QLD · Kirwan, QLD · Mount Louisa, QLD · +3 more · Hyperlocal provider

  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, Dementia Care, Meal Services

Divine Care Queensland works across 11 NDIS support categories in West End, Queensland. They typically respond to enquiries quickly. They focus closely on their local area.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsHigh Intensity Daily Personal Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Development of daily living and life skills · Specialist Disability Accommodation · Daily Personal Activities · Assistance with travel/transport arrangements · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Household tasks · Group and Centre Based Activities · Participation in community/social and civic activities
0747559595
8

West End, QLD and 1 otherAlso servesBrisbane, QLD

  • Specialises in Exercise Physiology, Psychology, Equipment

Based in West End, Queensland, Bfitt Allied Health & Personal Training is an NDIS registered provider offering social support. Registered across 7 NDIS support categories, including Assistive Equipment for Recreation, Exercise Physiology and Physical Wellbeing Activities and group and centre activities.

How this listing is sourced

NDIS coverage7 groupsNDIS registration groupsAssistive Equipment for Recreation · Exercise Physiology and Physical Wellbeing Activities · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Therapeutic Supports
9

West End, QLD and 1 otherAlso servesBrisbane, QLD

  • Specialises in Accommodation Support, Cleaning, Life Skills

Path To Independence is an NDIS registered provider offering social support in West End, Queensland. Registered across 13 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.

How this listing is sourced

NDIS coverage13 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Disability Accommodation · Support Coordination
10

West End, QLD and 1 otherAlso servesBrisbane, QLD

  • Specialises in Cleaning, Life Skills, Personal Care

Next Step Care Support works across 8 NDIS support categories in West End, Queensland.

How this listing is sourced

NDIS coverage8 groupsNDIS registration groupsAssistance with travel/transport arrangements · Daily Personal Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Development of daily living and life skills · Participation in community/social and civic activities · Assistance with daily life tasks in a group or shared living arrangement · Household tasks · Group and Centre Based Activities

About Companionship Services in West End

This guide compares the top companionship service providers in West End, ranked by staff consistency, client feedback, and funding approval status. All 10 providers listed here service West End and surrounding areas.

How we rank providers

Rankings in West End are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Participation in community/social and civic activities, or offer social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in West End rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in QLD

In the last 90 days, families across QLD made 604 care requests through Carevo, and 41% were marked urgent. The funding mix was 54% NDIS, 29% Home Care Package or aged care, and 17% privately funded.

Based on real requests submitted to Carevo across QLD. Updated each build.

About West End

West End sits within the Townsville (City) council area, home to around 4,064 residents. Connecting with a companionship services provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

3,519 (16.2%)

State avg 17.7%

Need help with daily activities

1,084 (5%)

State avg 6.1%

Median personal income

$981/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

Companionship Services at a glance

Funding
Support at Home, NDIS Core Supports, CHSP
Availability
7 days a week
Wait time
Usually within 1-2 weeks
Cost
$50-$70/hour
Hours
Flexible scheduling
Median response
9 minutes

How Much Do Companionship Services Cost in West End?

Companionship services in West End typically cost $50-$70/hour (group rates available) per hour for individual visits. Group programs, where a support worker or activity coordinator spends time with a small group of participants together, are priced lower per person because the cost is shared. Group companionship rates are often in the range of $20 to $35 per person per hour.

For NDIS participants, companionship falls under Core Supports as "Assistance with Social, Economic and Community Participation." Registered providers charge within the NDIS Pricing Arrangements and Price Limits. For aged care clients, companionship and social support is covered under Home Care Packages as "Social Support" and is a standard inclusion for most care plans.

Rates vary by time of day and day of the week. Weekday daytime visits carry the standard rate. Evening, weekend, and public holiday visits are priced higher. If you arrange regular visits, some providers offer consistent scheduling with minimal variation in cost.

Some non-profit and community organisations offer subsidised or volunteer-based companionship programs that are lower cost or free. These are not always visible on standard provider directories but are worth asking about when comparing options.

Time Indicative rate
Standard weekday (1:1 visit) $50 - $70/hr
Group program (per person, weekday) $20 - $35/hr
Evening/Saturday rate (1:1) $65 - $85/hr
Sunday rate (1:1) $75 - $95/hr
Public holiday rate (1:1) $90 - $115/hr

Rates are indicative. Group rates depend on participant numbers and staff ratios. Community and volunteer programs may be available at lower or no cost. NDIS participants should check the current NDIS Pricing Arrangements and Price Limits.

Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)

How to Pay for Companionship Services in West End

Companionship services can be funded through NDIS Core Supports or Home Care Packages in West End. The funding category depends on your age and the nature of the support.

NDIS Core Supports: Companionship visits for social connection and participation fall under "Assistance with Social, Economic and Community Participation" (support category 04). Your NDIS plan must include funding in this category. The support covers the worker's time during visits, including conversations, shared activities, outings, and assistance with hobbies or interests.

Home Care Package (HCP): Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator includes regular visits in your care plan. Higher package levels allow for more frequent or longer visits. Many clients include companionship as a regular weekly service alongside other domestic supports.

Commonwealth Home Support Programme (CHSP): CHSP provides limited social support for eligible older Australians, typically through group social programs rather than individual visits. Some CHSP providers offer social groups and day centres with subsidised participation. A My Aged Care referral is required.

Private payment: All providers accept private clients. Arranging companionship services privately is straightforward and does not require an assessment. Some community organisations also offer volunteer visiting programs at no cost, which can supplement funded services.

What to Expect from Companionship Services in West End

Companionship services involve a consistent, trained worker visiting you at home or accompanying you on outings to provide social connection, conversation, and shared activities. The service is designed to reduce social isolation and support wellbeing, not to replace clinical or personal care.

Visits are built around your interests and preferences. The worker might share a meal with you, help you with a hobby, watch a film together, play cards, go for a walk, or simply sit and talk. The point is meaningful time rather than task completion. Good providers will do an initial matching process to find a worker whose personality and interests align with yours.

Consistency is central to a quality companionship service. Seeing the same worker regularly allows a genuine relationship to develop, which is the whole point. Ask any provider how they ensure consistency and what happens when your regular worker is on leave. Frequent rotations of different workers undermine the value of the service.

For clients with dementia or cognitive decline, companionship visits require a worker trained in dementia support. Activities need to be appropriate and the worker needs to be patient and skilled at communication. If this applies to you or someone you care for, ask specifically about the worker's experience and training before committing to a provider.

Care Services Available in West End

Provider counts by service type in West End

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly are companionship services enquiries responded to?

Across 178 companionship services provider connections on Carevo, the median response time is 9 minutes. 75% of enquiries connect with a provider within 1 hour, and 95% within 24 hours.

How many companionship service providers are there in West End?

There are currently 10 companionship service providers listed for West End on Carevo. These include NDIS registered providers, Home Care Package approved services, CHSP providers, and community organisations.

How much do companionship services cost in West End?

Individual companionship visits in West End typically cost $50-$70/hour (group rates available) per hour. Group programs are priced lower per person, often $20 to $35 per hour. Evening, weekend, and public holiday rates are higher. Some community volunteer programs are available at no cost.

Is companionship covered by the NDIS?

Yes. Companionship and social participation support is funded under NDIS Core Supports, specifically Assistance with Social, Economic and Community Participation. Your plan needs to include funding in this category. Ask your LAC or support coordinator to confirm this is included.

Can I get companionship support through my Home Care Package?

Yes. Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator will include regular visits in your care plan if this is part of your assessed needs and goals.

How is the right worker matched to me?

Good providers ask about your interests, personality, language preferences, and background before assigning a worker. The goal is to find someone you enjoy spending time with. If the first match does not feel right, you can ask the provider to try someone else.

Are companionship services suitable for someone with dementia?

Yes, but the worker needs appropriate training and experience. Dementia companionship requires patience, communication skills, and the ability to adapt activities to the person's current capacity. Ask any provider specifically about their dementia experience and training before arranging visits.

Are there free or low-cost companionship programs in West End?

Some community organisations and volunteer programs provide companionship visits at low or no cost. CHSP-funded social group programs are also subsidised. Ask your package coordinator, LAC, or local council about what community programs are available in West End to supplement paid services.

How often can I receive companionship visits?

Frequency depends on your funding and care plan. Many clients have weekly visits. Some have two or three visits per week if social isolation is significant. Private clients can book as often as they like. Your provider can help you work out a frequency that meets your needs and fits your budget.

Companionship Services in nearby Townsville locations

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