Diabetes nurses in Hervey Bay, Queensland
It only takes one minute and it's free.
Help managing blood sugar, medications, devices and daily life with diabetes. Typically $100-$180/session, funded through Medicare, aged care, DVA or private fees.
Diabetes educator in Hervey Bay
- 70 providers in or near Hervey Bay
- Funded via Medicare, aged care, DVA or private fees
- Home, clinic or telehealth support
- Free. One request, providers contact you.
Diabetes Nurses providers near me
Showing 10 providers who service Hervey Bay from nearby areasยทHow we chose these
NDIS registered Serves Nikenbah (5 km from Hervey Bay)
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)CHSP
- Registered for
- High-intensity daily personal activities, high-needs community nursing
About Holistic Nursing Care
Holistic Nursing Care is in the top 10 for diabetes nurses in Hervey Bay because they are registered with the NDIS Commission for community nursing care for high needs and are listed in Nikenbah, about 5 km away. They are an NDIS registered provider based in Nikenbah, Queensland. Confirm whether they travel to Hervey Bay. Their most frequently accepted Carevo enquiries concern nursing. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Community nursing care for high needs ยท Daily Personal Activities ยท Development of daily living and life skills ยท High Intensity Daily Personal Activities ยท Participation in community/social and civic activities
- Business address on file
NDIS registered Serves Maryborough + 81 other areas in QLD (23 km from Hervey Bay)
- Usually accepts enquiries within an hour
- Receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care PackagePrivateCHSPDVA
- Registered for
- High-needs community nursing
- Often enquired about
- Post-stroke care
About Holistic Care Services QLD
Holistic Care Services QLD is in the top 10 for diabetes nurses in Hervey Bay because they have 10 Carevo connections for this service and are registered with the NDIS Commission for community nursing care for high needs. They are an NDIS registered provider listed in Maryborough, Queensland and based in Burpengary East, Queensland. Confirm whether they travel to Hervey Bay. Support coordinators often connect their participants with them. They most often accept Carevo enquiries about personal care and social support. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance with travel/transport arrangements ยท Development of daily living and life skills ยท Assistance with daily life tasks in a group or shared living arrangement ยท Community nursing care for high needs ยท Group and Centre Based Activities ยท Participation in community/social and civic activities ยท Assistance in Coordinating or Managing Life Stages, Transitions and Supports ยท Household tasks ยท Assistance to access and/or maintain employment and/or education ยท Daily Personal Activities ยท Innovative Community Participation
- Business address on file
NDIS registered Serves Maryborough + 69 other areas in QLD (23 km from Hervey Bay)
- Receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care Package
- Registered for
- High-intensity daily personal activities, high-needs community nursing
About Quality in Home Health (QHH)
Quality in Home Health is in the top 10 for diabetes nurses in Hervey Bay because they have 18 Carevo connections for this service and are listed in Maryborough, about 23 km away. They are an NDIS registered provider based in Springwood, Queensland. Most enquiries to them come from participants directly. Their most frequently accepted Carevo enquiries concern personal care and cleaning. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Accommodation/Tenancy Assistance ยท Assistance in Coordinating or Managing Life Stages, Transitions and Supports ยท Innovative Community Participation ยท Household tasks ยท Group and Centre Based Activities ยท Assistance to access and/or maintain employment and/or education ยท Assistance with travel/transport arrangements ยท Daily Personal Activities ยท Community nursing care for high needs ยท Assistance with daily life tasks in a group or shared living arrangement ยท Development of daily living and life skills ยท Participation in community/social and civic activities ยท High Intensity Daily Personal Activities
- Business address on file
Not finding the right match?
Leave your details and we'll connect you with Diabetes Nurses providers in Hervey Bay. Ask each provider about current availability.
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NDIS registered Serves Torquay + 17 other areas in QLD (10 km from Hervey Bay)
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)PrivateHome Care PackageCHSPDVA
- Registered for
- Specialist behaviour support, early childhood supports
- Team includes
- Exercise Physiologist, Occupational Therapist, Physiotherapist
- Often enquired about
- Copd
About SHY Rehab
SHY Rehab is in the top 10 for diabetes nurses in Hervey Bay because they are registered with the NDIS Commission for therapeutic supports and are listed in Torquay, about 10 km away. They are an NDIS registered provider based in Bundall, Queensland. They accept both NDIS and aged care funding. They most often accept Carevo enquiries about occupational therapy and personal care. Most enquiries to them come from participants directly. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistive Products for Personal Care and Safety ยท Daily Personal Activities ยท Assistive Equipment for Recreation ยท Assistance with daily life tasks in a group or shared living arrangement ยท Customised Vision Equipment ยท Assistive Products for Household Tasks ยท Participation in community/social and civic activities ยท Group and Centre Based Activities ยท Personal Mobility Equipment ยท Assistance to access and/or maintain employment and/or education ยท Community nursing care for high needs ยท Specialist Behaviour Support ยท Home Modifications ยท Innovative Community Participation ยท Exercise Physiology and Physical Wellbeing Activities ยท Specialised Supported Employment ยท Assistance in Coordinating or Managing Life Stages, Transitions and Supports ยท Therapeutic Supports ยท Development of daily living and life skills ยท Early Childhood Supports
- Business address on file
Heea
NDIS registered Serves Urraween (6 km from Hervey Bay)
- Not receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
- Registered for
- Early childhood supports
About Heea
Heea is in the top 10 for diabetes nurses in Hervey Bay because they are registered with the NDIS Commission for therapeutic supports and are listed in Urraween, about 6 km away. They are an NDIS registered provider based in Urraween, Queensland. Support coordinators often connect their participants with them. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Therapeutic Supports ยท Early Childhood Supports
- Business address on file
NDIS registered Serves Maryborough + 248 other areas in QLD (23 km from Hervey Bay)
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care PackageDVA
- Registered for
- High-intensity daily personal activities, high-needs community nursing
- Often enquired about
- Diabetes
About Ivy Health and Support Services
Ivy Health and Support Services is in the top 10 for diabetes nurses in Hervey Bay because they have 4 Carevo connections for this service. They are an NDIS registered provider listed in Maryborough, Queensland and based in Fraser Rise, Victoria. Most enquiries to them come from families and carers. Cleaning and nursing are among the services named in their accepted Carevo enquiries. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Assistance in Coordinating or Managing Life Stages, Transitions and Supports ยท Assistance to access and/or maintain employment and/or education ยท Assistance with daily life tasks in a group or shared living arrangement ยท Assistance with travel/transport arrangements ยท Community nursing care for high needs ยท Daily Personal Activities ยท Development of daily living and life skills ยท Group and Centre Based Activities ยท High Intensity Daily Personal Activities ยท Household tasks ยท Innovative Community Participation ยท Participation in community/social and civic activities
- Business address on file
Encara
NDIS registered ยท Aged care provider Serves Maryborough + 70 other areas in QLD (23 km from Hervey Bay)
- Not receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care PackageDVAPrivate
- Often enquired about
- Post-stroke care
About Encara
Encara is in the top 10 for diabetes nurses in Hervey Bay because they have 9 Carevo connections for this service. They are an NDIS registered and aged care approved provider listed in Maryborough, Queensland and based in Kelvin Grove, Queensland. They also offer physiotherapy. Besides allied health, they most often accept Carevo enquiries about occupational therapy. Most enquiries to them come from families and carers. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Therapeutic Supports
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
NDIS registered Serves Maryborough + 74 other areas in QLD (23 km from Hervey Bay)
- Receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS ยท all plan types (NDIS plan-managed, NDIS agency-managed, NDIS self-managed)Home Care PackageCHSPDVA
About Titan Care Group
Titan Care Group is an NDIS registered provider listed in Maryborough, Queensland and based in Benowa, Queensland. They most often accept Carevo enquiries about cleaning and social support.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Participation in community/social and civic activities ยท Therapeutic Supports ยท Assistance to access and/or maintain employment and/or education ยท Household tasks ยท Assistance with daily life tasks in a group or shared living arrangement ยท Assistance in Coordinating or Managing Life Stages, Transitions and Supports ยท Group and Centre Based Activities ยท Daily Personal Activities ยท Innovative Community Participation ยท Development of daily living and life skills
- Business address on file
NDIS registered Serves Maryborough + 182 other areas in QLD (23 km from Hervey Bay)
- Receiving Carevo enquiries
- Active on Carevo this week
- Funding accepted
- NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)PrivateHome Care Package
- Registered for
- High-intensity daily personal activities, high-needs community nursing
- Team includes
- Disability Support Worker, Other allied health, developmental educator, social or health science professional, Registered Nurse
About Amazing Procare Toowoomba
Amazing Procare Toowoomba is an NDIS registered provider listed in Maryborough, Queensland and based in Newtown, Queensland. Cleaning and personal care are among the services named in their accepted Carevo enquiries.
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Accommodation/Tenancy Assistance ยท Specialist Disability Accommodation ยท Assistance with daily life tasks in a group or shared living arrangement ยท Daily Personal Activities ยท High Intensity Daily Personal Activities ยท Household tasks ยท Development of daily living and life skills ยท Assistance in Coordinating or Managing Life Stages, Transitions and Supports ยท Assistance with travel/transport arrangements ยท Group and Centre Based Activities ยท Participation in community/social and civic activities ยท Innovative Community Participation ยท Assistance to access and/or maintain employment and/or education ยท Community nursing care for high needs ยท Plan Management ยท Support Coordination
- Business address on file
QuIHN
NDIS registered Serves Pialba + 8 other areas in QLD (8 km from Hervey Bay)
- Funding accepted
- NDIS ยท agency-managed (NDIS agency-managed)
About QuIHN
QuIHN is in the top 10 for diabetes nurses in Hervey Bay because they are listed in Pialba, about 8 km away. They are an NDIS registered provider based in Kirwan, Queensland. How we rank
How this listing is sourced
- Registered for with the NDIS Quality & Safeguards Commission
Therapeutic Supports
- Business address on file
Not finding the right match?
Leave your details and we'll connect you with Diabetes Nurses providers in Hervey Bay. Ask each provider about current availability.
No login. No spam. We text or email when a match is ready.
Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works
Activity figures describe Carevo enquiries, not appointments or care quality. Acceptance timing excludes unclaimed enquiries. Confirm current capacity directly. Measurement period and method.
About Diabetes Nurses in Hervey Bay
This guide compares diabetes education providers in Hervey Bay who offer in-home self-management support for people living with Type 1, Type 2, and gestational diabetes. Whether you need practical insulin training, blood glucose monitoring guidance, or complication prevention support, the 10 providers listed here all service Hervey Bay and surrounding areas. In-home diabetes education is particularly suited to people who find repeated clinic visits difficult due to mobility limitations, transport barriers, or complex health needs that make managing multiple appointments challenging.
Frequently Asked Questions
How quickly do providers respond to enquiries in Hervey Bay?
Across QLD on Carevo, providers accept enquiry details with a median of 6 minutes. 68% of enquiries have enquiry details accepted within 1 hour, and 86% within 24 hours (based on 5066 provider connections across QLD).
How many diabetes education providers are there in Hervey Bay?
There are currently 70 diabetes education providers serving Hervey Bay listed on Carevo. These include Credentialled Diabetes Educators (CDEs) accredited through the Australian Diabetes Educators Association (ADEA) who offer in-home self-management education for people with Type 1, Type 2, and gestational diabetes.
How much does in-home diabetes education cost in Hervey Bay?
In-home diabetes education in Hervey Bay typically costs $100-$180/session per session. Initial consultations are usually longer and cost more than follow-up visits. GP chronic condition management plan rebates apply where a GP referral is in place, reducing out-of-pocket costs. Home Care Package holders use their package budget to fund sessions.
Do I need a GP referral to see a diabetes educator at home?
A GP referral is required to access Medicare-rebated visits under a GP chronic condition management plan. Home Care Package visits are arranged through your package coordinator. Private visits do not require a referral, and you can arrange them directly with a CDE provider. Your GP can also include several allied health providers in a GP chronic condition management plan in your diabetes care.
What is a Credentialled Diabetes Educator (CDE)?
A CDE is an allied health professional or nurse who has completed specialist training in diabetes self-management education and holds credentialling through the Australian Diabetes Educators Association (ADEA). CDE status indicates demonstrated competency in all aspects of diabetes education beyond general health professional training. You can verify a practitioner's CDE status through the ADEA website.
Can a diabetes educator help me manage my insulin at home?
Yes. CDEs are specifically trained in insulin management education, including injection technique, site rotation, storage conditions, timing relative to meals, and dose adjustment within GP-approved parameters. Home visits allow the educator to observe your actual technique and correct problems that are not visible in a clinic consultation.
Can a diabetes educator help me set up a continuous glucose monitor (CGM)?
Yes. CDEs experienced in CGM technology can assist with device application, calibration, alarm settings, and interpretation of glucose trend data. If your CGM is funded through the NDIS or Pharmaceutical Benefits Scheme, your educator can also coordinate with your prescribing team and device supplier to ensure you are using it effectively.
Is in-home diabetes education available through NDIS?
Diabetes education is not typically funded under the NDIS as a primary support. However, where diabetes management is directly related to a participant's disability and affects their functional capacity, it may be considered. In most cases, GP chronic condition management plan, Home Care Packages, and CHSP are the primary funding pathways for diabetes education in the community.
How many sessions will I need?
The number of sessions depends on your current knowledge, how long you have been managing diabetes, and what specific skills or topics you need to work through. Most people benefit from an initial series of three to five sessions over two to three months, followed by periodic review visits. Your CDE will recommend a schedule based on your education assessment.
Care services available in Hervey Bay
How many providers cover each type of support in Hervey Bay.
How Much Does In-Home Diabetes Education Cost in Hervey Bay?
Diabetes educator home visits in Hervey Bay typically range from $100-$180/session per session. The exact cost depends on session length, the complexity of education required, and the funding pathway. Initial consultations covering a full diabetes history and education needs assessment are usually longer than follow-up sessions.
For Medicare-rebated visits under a GP chronic condition management plan, a GP referral allows up to five allied health visits per calendar year with a Medicare rebate applied. There is usually a gap fee depending on the provider. Home Care Package-funded visits draw on your package budget at the provider's agreed rate.
Private visits are straightforward and do not require a referral or funding approval, which means services can begin quickly. DVA-funded clients should confirm their entitlements and approved provider requirements with DVA before booking.
| Time | Indicative rate |
|---|---|
| Initial consultation (60-90 min) | $140 - $180/session |
| Follow-up session (45-60 min) | $100 - $140/session |
| Insulin training session | $110 - $150/session |
| CGM setup and education | $120 - $160/session |
| Group education session (per person) | $60 - $90/session |
| Medicare (GPCCMP) rebate (approx.) | $58 - $75 (rebated amount) |
| Home Care Package rate | $100 - $160/session |
Rates are indicative and vary by provider and session complexity. Medicare rebate amounts are subject to change and depend on the MBS item number used. Travel charges may apply for visits outside a provider's standard service area.
Source: Support at Home pricing and advised prices 2026-27
What does diabetes nurses cost? Full pricing and funding guide
How to Pay for In-Home Diabetes Education in Hervey Bay
Several funding pathways cover in-home diabetes education in Hervey Bay. The right pathway depends on your age, health status, and existing funding arrangements.
Medicare GP chronic condition management plan: A GP can prepare a GP chronic condition management plan (which replaced GP chronic condition management plan and Team Care Arrangements on 1 July 2025) that allows access to up to five Medicare-rebated allied health visits per calendar year, including diabetes education. The rebate reduces but does not eliminate out-of-pocket costs. Ask your GP whether a GP chronic condition management plan involving multiple allied health providers is appropriate for your situation.
Home Care Packages (HCP): Diabetes education and self-management support can be funded through a Level 1 to 4 Home Care Package for older Australians. Your package coordinator can include diabetes education in your care plan and arrange referrals to CDE providers. Higher package levels allow for more frequent sessions or involvement of additional allied health professionals.
Commonwealth Home Support Programme (CHSP): CHSP may fund allied health support for eligible older Australians not yet on a Home Care Package. Contact My Aged Care on 1800 200 422 to discuss eligibility and referral pathways for diabetes-related allied health support.
Department of Veterans' Affairs (DVA): DVA-funded clients with eligible entitlements may access diabetes education through allied health programs. A GP referral is generally required. Contact DVA to confirm your entitlements and the approved provider requirements before booking.
Private payment: Clients can engage a CDE privately without a referral. This allows services to begin immediately and is a good option while waiting for a GP chronic condition management plan or package review.
What to Expect from In-Home Diabetes Education in Hervey Bay
Your first home visit with a Credentialled Diabetes Educator begins with a comprehensive assessment of your diabetes history, current management approach, medication regimen, blood glucose patterns, dietary habits, and self-management knowledge gaps. This assessment forms the basis of a personalised education plan.
Subsequent sessions address the specific areas identified in your assessment. A CDE working in your home can review your actual blood glucose meter, check your insulin storage, observe your injection technique, and look at the food in your kitchen. This level of practical engagement is not possible in a clinic visit and leads to more targeted and effective guidance.
Common areas covered across a series of sessions include blood glucose monitoring technique and result interpretation, insulin administration and dose management, meal planning and carbohydrate awareness, foot care and complication prevention, sick day management, recognition and treatment of hypoglycaemia and hyperglycaemia, and use of continuous glucose monitoring devices.
At the end of each visit, your educator will document the session, any goals set, and progress made. They will communicate with your GP and other team members as needed. If they identify clinical concerns such as wound issues, signs of neuropathy, or blood pressure concerns outside their scope, they will refer you promptly to the appropriate health professional.
How to check a provider's credentials
Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionDiabetes Nurses at a glance
- Funding
- Medicare (GP Chronic Condition Management Plan), Support at Home, CHSP, DVA, Private
- Availability
- Weekdays, some weekend availability
- Wait time
- Confirm current availability and a start date directly with the provider
- Cost
- $100-$180/session
- Hours
- By appointment
- Median enquiry acceptance
- 6 minutes
Who's asking for diabetes nurses
Based on 116 real requests families and participants sent through Carevo for diabetes nurses in Queensland. This is the make-up of that demand, not a measure of how it changes over time.
Also asked for in the same request
- Therapy 40%
- Personal care 11%
- Transport 6%
How people pay for it
- NDIS plan-managed 20%
- Home Care Package / Support at Home 18%
- CHSP 13%
- NDIS self-managed 4%
- NDIS agency-managed 3%
Who gets in touch
- The person themselves 57%
- Family or carer 34%
- A support coordinator 5%
How soon they need it
- Needed urgently 51%
- Within a few weeks 27%
- Planning ahead 16%
Percentages are of the 116 requests above and are rounded, so they will not always total 100. Requests can name more than one service, which is why "also asked for" shares overlap. Figures update with each rebuild.
Care demand in QLD
In the last 90 days, participants, families and coordinators across QLD made 1,210 care requests through Carevo, and 44% were marked urgent. The funding mix was 48% NDIS, 36% Home Care Package or aged care, and 16% privately funded.
Based on real requests submitted to Carevo across QLD. Updated each build.
Queensland Regulations & Compliance
In Queensland, NDIS providers may be registered with the NDIS Quality and Safeguards Commission, and registered providers comply with the NDIS Practice Standards. Registration is mandatory only for specified supports and circumstances, such as specialist disability accommodation, plan management, and supports involving regulated restrictive practices. Self-managed and plan-managed participants may generally choose registered or unregistered providers; NDIA-managed participants must use registered providers. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
About Hervey Bay
Population 65+
20,671 (30.9%)
State avg 17.7%
Need help with daily activities
7,044 (10.5%)
State avg 6.1%
Median personal income
$556/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Hervey Bay Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Stockland โข Priceline Pharmacy Hervey Bay
Community support
Hervey Bay Senior Citizens โข Blue Care Fraser Coast
One of Australia's highest retiree populations. Coastal lifestyle. Whale watching destination.
Flat coastal terrain. Esplanade is accessible. Beach has accessible facilities at main beaches.
The response time above is based on 5,066 requests across Australia. We do not yet have enough home diabetes education requests in Hervey Bay to report how many providers respond to a typical request here. How we calculate our numbers
How we rank providers
Rankings in Hervey Bay use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.
- How this list is built. Providers shown here are registered with the NDIS for Therapeutic Supports and Community nursing care for high needs, or offer allied health and nursing. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
- Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
- Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
- Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
- Local presence. Providers confirmed in Hervey Bay rank above those covering only the broader region.
What the enquiries status means
It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.
- Receiving
- At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
- Not receiving
- Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
- No status shown
- We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.
A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.
What the Carevo activity rating means
The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.
- Where it starts
- Every provider starts at a baseline of 50.
- What moves it
- Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
- How it is kept honest
- Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.
It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.
70
providers in Hervey Bay
35,524
providers nationally
Diabetes Nurses in nearby Mackay & Rockhampton locations
Sources and content responsibility
Carevo maintains this service guide. The funding and directory wording was checked on 15 September 2026. This is not a clinical review. Confirm a practitioner's qualifications, suitability, fees and current availability before booking.
- Ahpra practitioner register
- Support at Home: approved services and budgets
- NDIA therapy eligibility and stated supports
Travel must be agreed before booking under the applicable funding rules. Carevo does not publish a verified 2026-27 per-kilometre cap. Ask for an itemised quote. Send a correction.
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