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Diabetes Education in Townsville City, QLD

Diabetes education providers in Townsville City, Queensland

From $100-$180/session via Support at Home. 11 families in Townsville City have used Carevo to find a provider.

9 minutes median response · 68% within 1 hour

For diabetes education

  • 23 providers in Townsville City
  • Funded via Support at Home
  • Free, no obligation
  • One request, providers respond

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Best Diabetes Education providers near me

Showing 10 of 10 providers·How we chose these

Trusted provider
1

Townsville City, QLD and 77 othersAlso servesAcacia Ridge, QLD · Bald Hills, QLD · Bellbird Park, QLD · Booval, QLD · Bracken Ridge, QLD · Brassall, QLD · Bray Park, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundamba, QLD · Burpengary, QLD · +65 more · State-wide provider

  • 50+ families connected
  • Specialises in Social support, Allied health

Complete Healthcare Connect is among the highest-ranked NDIS registered providers offering allied health in Townsville City, Queensland in our data. Social support are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.

How this listing is sourced

NDIS coverage14 groupsNDIS registration groupsPersonal Mobility Equipment · Assistive Products for Personal Care and Safety · Assistance with daily life tasks in a group or shared living arrangement · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Participation in community/social and civic activities · Daily Personal Activities · Assistance with travel/transport arrangements · Early Childhood Supports · Assistive Products for Household Tasks · Therapeutic Supports · Household tasks · High Intensity Daily Personal Activities · Assistive Equipment for Recreation · Community nursing care for high needs
0734725655
Trusted provider
2

Townsville City, QLD and 40 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · +28 more · Regional provider

  • 10+ families connected
  • Specialises in Personal care, SIL, Social support

Bluetree Care works across 13 NDIS support categories in Townsville City, Queensland. Support coordinators often connect their participants with them. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. They are most often contacted for personal care and SIL.

NDIS coverage13 groupsNDIS registration groupsCommunity nursing care for high needs · Innovative Community Participation · High Intensity Daily Personal Activities · Daily Personal Activities · Specialised Supported Employment · Assistance with daily life tasks in a group or shared living arrangement · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Development of daily living and life skills · Household tasks · Group and Centre Based Activities · Participation in community/social and civic activities · Assistance to access and/or maintain employment and/or education
0438624650
Trusted provider
3

Townsville City, QLD and 14 othersAlso servesBrisbane, QLD · Bundaberg North, QLD · Coomera, QLD · Dandenong, VIC · Goodna, QLD · Inala, QLD · Ipswich, QLD · Perth, WA · Redbank Plains, QLD · Richlands, QLD · South Brisbane, QLD · Surfers Paradise, QLD · +2 more · National provider

  • 10+ families connected
  • Specialises in Cleaning, Allied health

Based in Townsville City, Queensland, Marpe Care Services is an NDIS registered provider offering allied health. Cleaning are among their most-requested supports. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Support coordinators often connect their participants with them.

How this listing is sourced

NDIS coverage13 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Development of daily living and life skills · Support Coordination · Group and Centre Based Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · Household tasks · High Intensity Daily Personal Activities · Community nursing care for high needs · Participation in community/social and civic activities · Assistance with travel/transport arrangements · Daily Personal Activities
0449963839
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Trusted provider
4

Townsville City, QLD and 58 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · +46 more · National provider

  • 50+ families connected
  • Specialises in Personal care, Cleaning, Social support

Heart For Care Disability Services works across 13 NDIS support categories in Townsville City, Queensland. They support both NDIS and aged care funding. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.

How this listing is sourced

Responded to my enquiry straight away

Verified care seeker, South Brisbane

NDIS coverage13 groupsNDIS registration groupsDevelopment of daily living and life skills · Therapeutic Supports · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Specialist Disability Accommodation · Daily Personal Activities · Community nursing care for high needs · Participation in community/social and civic activities · Household tasks · Support Coordination · Assistance with daily life tasks in a group or shared living arrangement · Accommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports
0499249757
5

Townsville City, QLD and 9 othersAlso servesAitkenvale, QLD · Annandale, QLD · Bushland Beach, QLD · Deeragun, QLD · Douglas, QLD · Garbutt, QLD · Kirwan, QLD · Mount Louisa, QLD · Railway Estate, QLD · State-wide provider

  • Specialises in Personal care

Based in Townsville City, Queensland, New Leaf Care Services is an NDIS registered provider. Most enquiries to them come from families and carers. Personal care are among their most-requested supports. Registered across 12 NDIS support categories, including daily personal care, community nursing and high intensity personal care.

How this listing is sourced

NDIS coverage12 groupsNDIS registration groupsDaily Personal Activities · Community nursing care for high needs · High Intensity Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills · Assistance with travel/transport arrangements · Participation in community/social and civic activities · Accommodation/Tenancy Assistance · Innovative Community Participation · Specialist Disability Accommodation · Household tasks · Assistance to access and/or maintain employment and/or education
0744530251
6

Townsville City, QLD and 7 othersAlso servesAtherton, QLD · Coomera, QLD · Innisfail, QLD · Mackay, QLD · Mareeba, QLD · Parramatta Park, QLD · Yarrabah, QLD

  • Specialises in Personal care, Transport

One Stop Support Services works across 15 NDIS support categories in Townsville City, Queensland. They are most often contacted for personal care and transport. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage15 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · High Intensity Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Community nursing care for high needs · Therapeutic Supports · Support Coordination
0422010839
7

Townsville City, QLD and 2 othersAlso servesKirwan, QLD · Mackay, QLD

  • Specialises in Psychology, Therapy, Allied Health

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
0418 717 211
8

Townsville City, QLD and 14 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Cairns North, QLD · Capalaba, QLD · Chermside, QLD · East Brisbane, QLD · Enoggera, QLD · Ipswich, QLD · Kenmore, QLD · Mackay, QLD · Park Ridge, QLD · Pimpama, QLD · +2 more · National provider

  • 50+ families connected
  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, Personal care, Social support

Based in Townsville City, Queensland, Skypoint Support Services is an NDIS registered provider offering allied health. Most enquiries to them come from participants directly. Cleaning and personal care are among their most-requested supports. Registered across 12 NDIS support categories, including household tasks, community participation and group and centre activities.

How this listing is sourced

NDIS coverage12 groupsNDIS registration groupsHousehold tasks · Participation in community/social and civic activities · Group and Centre Based Activities · Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills · Specialised Supported Employment · Assistance to access and/or maintain employment and/or education · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Community nursing care for high needs · Innovative Community Participation
0452370284
9

Townsville City, QLD

  • Specialises in Therapy, Allied Health, Psychology

Based in Townsville City, Queensland, ZingPinMe is an NDIS registered provider offering allied health.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
10

Townsville City, QLD and 18 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Brisbane, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mackay, QLD · Mount Abundance, QLD · +6 more · National provider

  • Specialises in Gardening, Cleaning

Hopesway Support Services works across 22 NDIS support categories in Townsville City, Queensland. They support both NDIS and aged care funding. They are most often contacted for gardening and cleaning. Most enquiries to them come from families and carers.

How this listing is sourced

NDIS coverage22 groupsNDIS registration groupsHigh Intensity Daily Personal Activities · Personal Mobility Equipment · Household tasks · Support Coordination · Assistive Products for Personal Care and Safety · Communication and Information Equipment · Community nursing care for high needs · Innovative Community Participation · Specialist Disability Accommodation · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistive Equipment for Recreation · Assistive Products for Household Tasks · Participation in community/social and civic activities · Therapeutic Supports · Group and Centre Based Activities · Assistance to access and/or maintain employment and/or education · Assistance with travel/transport arrangements · Daily Personal Activities · Assistance with daily life tasks in a group or shared living arrangement · Development of daily living and life skills · Customised Vision Equipment · Hearing Equipment
1300694673

About Diabetes Education in Townsville City

This guide compares diabetes education providers in Townsville City who offer in-home self-management support for people living with Type 1, Type 2, and gestational diabetes. Whether you need practical insulin training, blood glucose monitoring guidance, or complication prevention support, the 10 providers listed here all service Townsville City and surrounding areas. In-home diabetes education is particularly suited to people who find repeated clinic visits difficult due to mobility limitations, transport barriers, or complex health needs that make managing multiple appointments challenging.

How we rank providers

Rankings in Townsville City are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Therapeutic Supports and Community nursing care for high needs, or offer allied health and nursing. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Townsville City rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in Townsville City

In the last 90 days, families in Townsville City made 10 care requests through Carevo, and 9% were marked urgent. The funding mix was 25% NDIS, 63% Home Care Package or aged care, and 13% privately funded.

Based on real requests submitted to Carevo. Updated each build.

About Townsville City

Townsville City sits within the Townsville (City) council area, home to around 2,910 residents. Connecting with a diabetes education provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

3,519 (16.2%)

State avg 17.7%

Need help with daily activities

1,084 (5%)

State avg 6.1%

Median personal income

$981/wk

Weekly, persons 15+ (ABS)

Nearest hospital

Townsville University Hospital

Public transport

TransLink buses

Pharmacies

Amcal Express Pharmacy Townsville City • Chemist Warehouse Townsville

Community support

Townsville City Council seniors programs • Blue Care North Queensland

North Queensland's CBD. Military base influence nearby. Growing university and healthcare sectors. Tropical lifestyle.

The Strand has accessible pathways. CBD area is generally flat. Castle Hill has limited accessibility. Hot tropical climate.

Postcode: 4810
Data: ABS Census 2021

Diabetes Education at a glance

Funding
Medicare (GP Chronic Condition Management Plan), Support at Home, CHSP, DVA, Private
Availability
Weekdays, some weekend availability
Wait time
1-3 weeks depending on therapist availability
Cost
$100-$180/session
Hours
By appointment
Median response
9 minutes

How Much Does In-Home Diabetes Education Cost in Townsville City?

Diabetes educator home visits in Townsville City typically range from $100-$180/session per session. The exact cost depends on session length, the complexity of education required, and the funding pathway. Initial consultations covering a full diabetes history and education needs assessment are usually longer than follow-up sessions.

For Medicare-rebated visits under a Chronic Disease Management (CDM) Plan, a GP referral allows up to five allied health visits per calendar year with a Medicare rebate applied. There is usually a gap fee depending on the provider. Home Care Package-funded visits draw on your package budget at the provider's agreed rate.

Private visits are straightforward and do not require a referral or funding approval, which means services can begin quickly. DVA-funded clients should confirm their entitlements and approved provider requirements with DVA before booking.

Time Indicative rate
Initial consultation (60-90 min) $140 - $180/session
Follow-up session (45-60 min) $100 - $140/session
Insulin training session $110 - $150/session
CGM setup and education $120 - $160/session
Group education session (per person) $60 - $90/session
Medicare CDM rebate (approx.) $58 - $75 (rebated amount)
Home Care Package rate $100 - $160/session

Rates are indicative and vary by provider and session complexity. Medicare rebate amounts are subject to change and depend on the MBS item number used. Travel charges may apply for visits outside a provider's standard service area.

Source: Support at Home price caps (from 1 July 2026)

How to Pay for In-Home Diabetes Education in Townsville City

Several funding pathways cover in-home diabetes education in Townsville City. The right pathway depends on your age, health status, and existing funding arrangements.

Medicare Chronic Disease Management (CDM) Plan: A GP can prepare a CDM Plan (also referred to as an EPC or Team Care Arrangement) that allows access to up to five Medicare-rebated allied health visits per calendar year, including diabetes education. The rebate reduces but does not eliminate out-of-pocket costs. Ask your GP whether a Team Care Arrangement involving multiple allied health providers is appropriate for your situation.

Home Care Packages (HCP): Diabetes education and self-management support can be funded through a Level 1 to 4 Home Care Package for older Australians. Your package coordinator can include diabetes education in your care plan and arrange referrals to CDE providers. Higher package levels allow for more frequent sessions or involvement of additional allied health professionals.

Commonwealth Home Support Programme (CHSP): CHSP may fund allied health support for eligible older Australians not yet on a Home Care Package. Contact My Aged Care on 1800 200 422 to discuss eligibility and referral pathways for diabetes-related allied health support.

Department of Veterans' Affairs (DVA): DVA-funded clients with eligible entitlements may access diabetes education through allied health programs. A GP referral is generally required. Contact DVA to confirm your entitlements and the approved provider requirements before booking.

Private payment: Clients can engage a CDE privately without a referral. This allows services to begin immediately and is a good option while waiting for a CDM Plan or package review.

What to Expect from In-Home Diabetes Education in Townsville City

Your first home visit with a Credentialled Diabetes Educator begins with a comprehensive assessment of your diabetes history, current management approach, medication regimen, blood glucose patterns, dietary habits, and self-management knowledge gaps. This assessment forms the basis of a personalised education plan.

Subsequent sessions address the specific areas identified in your assessment. A CDE working in your home can review your actual blood glucose meter, check your insulin storage, observe your injection technique, and look at the food in your kitchen. This level of practical engagement is not possible in a clinic visit and leads to more targeted and effective guidance.

Common areas covered across a series of sessions include blood glucose monitoring technique and result interpretation, insulin administration and dose management, meal planning and carbohydrate awareness, foot care and complication prevention, sick day management, recognition and treatment of hypoglycaemia and hyperglycaemia, and use of continuous glucose monitoring devices.

At the end of each visit, your educator will document the session, any goals set, and progress made. They will communicate with your GP and other team members as needed. If they identify clinical concerns such as wound issues, signs of neuropathy, or blood pressure concerns outside their scope, they will refer you promptly to the appropriate health professional.

Care Services Available in Townsville City

Provider counts by service type in Townsville City

Based on 9 actual requests from participants and families in Townsville City on Carevo.

    1 Personal care
    2 reqs.
    2 Equipment hire
    2 reqs.
    3 Gardening
    2 reqs.
    4 Support coordination
    1 req.
    5 Domestic assistance
    1 req.
    6 Community access
    1 req.

Real care requests submitted by people in Townsville City through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Townsville City?

Across QLD on Carevo, providers respond to enquiries with a median of 9 minutes. 68% of enquiries are connected with a provider within 1 hour, and 90% within 24 hours (based on 2288 provider connections across QLD).

How many diabetes education providers are there in Townsville City?

There are currently 10 diabetes education providers serving Townsville City listed on Carevo. These include Credentialled Diabetes Educators (CDEs) accredited through the Australian Diabetes Educators Association (ADEA) who offer in-home self-management education for people with Type 1, Type 2, and gestational diabetes.

How much does in-home diabetes education cost in Townsville City?

In-home diabetes education in Townsville City typically costs $100-$180/session per session. Initial consultations are usually longer and cost more than follow-up visits. Medicare CDM Plan rebates apply where a GP referral is in place, reducing out-of-pocket costs. Home Care Package holders use their package budget to fund sessions.

Do I need a GP referral to see a diabetes educator at home?

A GP referral is required to access Medicare-rebated visits under a Chronic Disease Management Plan. Home Care Package visits are arranged through your package coordinator. Private visits do not require a referral, and you can arrange them directly with a CDE provider. Your GP can also set up a Team Care Arrangement if multiple allied health providers are involved in your diabetes care.

What is a Credentialled Diabetes Educator (CDE)?

A CDE is an allied health professional or nurse who has completed specialist training in diabetes self-management education and holds credentialling through the Australian Diabetes Educators Association (ADEA). CDE status indicates demonstrated competency in all aspects of diabetes education beyond general health professional training. You can verify a practitioner's CDE status through the ADEA website.

Can a diabetes educator help me manage my insulin at home?

Yes. CDEs are specifically trained in insulin management education, including injection technique, site rotation, storage conditions, timing relative to meals, and dose adjustment within GP-approved parameters. Home visits allow the educator to observe your actual technique and correct problems that are not visible in a clinic consultation.

Can a diabetes educator help me set up a continuous glucose monitor (CGM)?

Yes. CDEs experienced in CGM technology can assist with device application, calibration, alarm settings, and interpretation of glucose trend data. If your CGM is funded through the NDIS or Pharmaceutical Benefits Scheme, your educator can also coordinate with your prescribing team and device supplier to ensure you are using it effectively.

Is in-home diabetes education available through NDIS?

Diabetes education is not typically funded under the NDIS as a primary support. However, where diabetes management is directly related to a participant's disability and affects their functional capacity, it may be considered. In most cases, Medicare CDM Plans, Home Care Packages, and CHSP are the primary funding pathways for diabetes education in the community.

How many sessions will I need?

The number of sessions depends on your current knowledge, how long you have been managing diabetes, and what specific skills or topics you need to work through. Most people benefit from an initial series of three to five sessions over two to three months, followed by periodic review visits. Your CDE will recommend a schedule based on your education assessment.

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