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Foundational Supports in Mackay, QLD

Find foundational supports in Mackay, QLD

Funded via Foundational Supports. 8 families in Mackay have used Carevo to find a provider.

43 minutes median response · 54% within 1 hour · 85% within 24 hours

For foundational supports

  • Funded via Foundational Supports
  • Median response 43 minutes
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This guide compares the top foundational supports providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer.

No specialist foundational supports providers in Mackay yet

We don't currently have foundational supports providers listed in Mackay. Contact us on 1800 953 253 and we'll help you find a provider in your area.

Get help finding a provider

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Mackay

Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a foundational supports provider who already works locally means shorter travel and familiarity with nearby services.

Population

3,659

Local council

Mackay (Regional Council)

Median income

$31,460

Area

3.957 km²

Source: Australian Bureau of Statistics.

Foundational Supports at a glance

Funding

Foundational Supports, NDIS, Support at Home, Private

Availability

Phased rollout from 2026

Wait time

Thriving Kids from 1 October 2026; broader rollout 2026 to 2028

Cost

Government funded under Foundational Supports for eligible supports

Hours

Varies by support type

Median response

43 minutes

How Much Does Foundational Supports Cost in Mackay?

Foundational Supports in Mackay typically costs Government funded under Foundational Supports for eligible supports. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Foundational Supports, NDIS, Support at Home, Private.

Cost Comparison: Mackay vs Queensland & National

How foundational supports costs in Mackay compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Mackay QLD Average National Average
Hourly rate Government funded under Foundational Supports for eligible supports $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 0 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Foundational Supports in Mackay

Foundational Supports in Mackay can be funded through Foundational Supports, NDIS, Support at Home, Private. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Foundational Supports Is Like in Mackay

Finding foundational supports in Mackay starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Mackay

Provider counts by service type in Mackay

Support Workers
36Social Support
36Therapy
33Personal Care
32Transport
30Cleaning
30Respite Care
25Allied Health
18Nursing
18
Meal Services
8
View all services →

Most popular care requests in Mackay

Based on 9 actual requests from participants and families in Mackay on Carevo.

    1 Personal care
    2 reqs.     2 Equipment hire
    2 reqs.     3 Domestic assistance
    2 reqs.     4 Specialist disability accommodation
    1 req.     5 Cleaning
    1 req.
    6 Bathroom Renovation
    1 req.

Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Statement of Rights Complaints Policy Privacy Policy

Mackay at a glance

Population 65+

529 (13.1%)

State avg 16.2%

NDIS participants

707

Active support recipients

Aged Care beds

143

Residential care capacity

Home Care Packages

723 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Mackay Base Hospital

1.4km away

GP clinics

7

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?
Based on 13 real provider connections on Carevo in Mackay, providers respond with a median of 43 minutes. 54% of enquiries are connected with a provider within 1 hour, and 85% within 24 hours.
How many foundational supports providers are in Mackay?
There are currently 0 foundational supports providers serving Mackay listed on Carevo.
How much does foundational supports cost in Mackay?
Foundational Supports in Mackay typically costs Government funded under Foundational Supports for eligible supports. Rates depend on the provider and the type of support required.
How do I choose a foundational supports provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own foundational supports provider in Mackay?
Yes. Carevo lists multiple foundational supports providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should foundational supports providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my foundational supports provider in Mackay?
You have the right to change your foundational supports provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is foundational supports available on weekends in Mackay?
Many foundational supports providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a foundational supports provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Foundational Supports in nearby Mackay & Rockhampton locations

Bundaberg Zilzie Coorooman Sharon Thabeban Slade Point Gracemere Qunaba Millbank Norman Gardens Winton Barcaldine South Gladstone Nikenbah Wondunna Cooee Bay

Browse by condition in Mackay

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Other services in Mackay

Browse related NDIS and aged care services available in Mackay.

Support Workers Support Coordination Plan Management Therapy Services SIL Accommodation Transport Personal Care Respite Care All services in Mackay

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