CHSP providers in Mackay, Queensland
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Client contribution varies by provider, service and hardship policy. The government subsidises most of the cost. 42 care requests from participants, families and coordinators in Mackay have been submitted through Carevo.
CHSP providers in Mackay
- 25 providers in Mackay
- Basic help at home for older Australians
- Free. One request, providers contact you.
CHSP providers near me
Showing 10 of 25 providers·How we chose these
Serves Mackay + 259 other areas in QLD
- Funding accepted
- PrivateCHSPDVA
- Often enquired about
- Dementia, incontinence, mobility impairment
About Hercules Lifting Solutions
Hercules Lifting Solutions is in the top 10 for CHSP in Mackay because they have 18 Carevo connections for this service, list Mackay in their service area and accept CHSP funding. They are a provider offering CHSP services serving Mackay, Queensland. Most enquiries to them come from families and carers. Gardening is among the other services named in their accepted Carevo enquiries. They also offer home modifications. How we rank
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Aged care provider Serves Mackay
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- CHSPDVA
- Team includes
- Cleaner
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Aged care provider Serves Mackay + 51 other areas in QLD
- Funding accepted
- CHSPDVAPrivate
- Often enquired about
- Incontinence
About Right at Home Mackay
Right at Home Mackay is in the top 10 for CHSP in Mackay because they are based in Mackay and are an approved aged care provider for this service. They are an approved aged care provider offering CHSP services in Mackay, Queensland. Besides personal care, their accepted Carevo enquiries most often concern nursing. Most enquiries to them come from families and carers. How we rank
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Not finding the right match?
Leave your details and we'll connect you with CHSP providers in Mackay. Ask each provider about current availability.
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Aged care provider Serves Mackay
- Funding accepted
- CHSPDVA
About Mackay Yamadi Lera Yumi Meta Assoc Inc
Mackay Yamadi Lera Yumi Meta Assoc is in the top 10 for CHSP in Mackay because they are an approved aged care provider for this service. Based in Mackay, Queensland, they are an approved aged care provider offering CHSP services. How we rank
How this listing is sourced
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Aged care provider Serves Mackay + 92 other areas in QLD
- Receiving Carevo enquiries
- Active on Carevo this month
- Funding accepted
- CHSP
- Often enquired about
- Dementia, incontinence
About Australian Unity Home Health
Australian Unity Home Health is in the top 10 for CHSP in Mackay because they have 16 Carevo connections for this service and list Mackay in their service area. They are an approved aged care provider offering CHSP services serving Mackay, Queensland. Besides personal care, their accepted Carevo enquiries most often concern cleaning and gardening. How we rank
How this listing is sourced
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Aged care provider Serves Mackay + 4 other areas in QLD
- Funding accepted
- CHSPPrivate
About Comlink Australia Bundaberg
Comlink Australia Bundaberg is an approved aged care provider serving Mackay, Queensland.
How this listing is sourced
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Aged care provider Serves Mackay
- Funding accepted
- CHSPDVA
About Mackay Meals on Wheels Association Incorporated
Based in Mackay, Queensland, Mackay Meals on Wheels Association is an approved aged care provider.
How this listing is sourced
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Aged care provider Serves Mackay + 53 other areas in QLD
- Funding accepted
- CHSPDVA
About Australian Home Healthcare Services
Australian Home Healthcare Services is an approved aged care provider offering CHSP services serving Mackay, Queensland from Hawthorn, Victoria.
How this listing is sourced
- Registered aged care provider in government register data copied by Carevo; check the current entry on My Aged Care
- Business address on file
Serves Mackay + 40 other areas in QLD
- Funding accepted
- CHSPDVAPrivate
- Often enquired about
- Dementia, diabetes, incontinence, falls prevention
About Maweja Super Care
Maweja Super Care is in the top 10 for CHSP in Mackay because they have 48 Carevo connections for this service and accept CHSP funding. They are a provider offering CHSP services serving Mackay, Queensland from Springfield Central, Queensland. Most enquiries to them come from participants directly. Besides personal care, they most often accept Carevo enquiries about cleaning and allied health. How we rank
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Serves Mackay + 31 other areas in QLD
- Funding accepted
- CHSPPrivateDVA
About Mapple Care
Mapple Care is in the top 10 for CHSP in Mackay because they have 40 Carevo connections for this service. They are a provider offering CHSP services serving Mackay, Queensland from Boondall, Queensland. They also offer plan management. Besides personal care, they most often accept Carevo enquiries about cleaning and social support. Most enquiries to them come from participants directly. How we rank
How this listing is sourced
- Registered NDIS provider (NDIS Commission)
- Business address on file
Not finding the right match?
Leave your details and we'll connect you with CHSP providers in Mackay. Ask each provider about current availability.
No login. No spam. We text or email when a match is ready.
Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works
Recent activity in Mackay
Measured to 24 October 2026- 10
- care requests from Mackay
- 237
- providers reached
- 53
- opened the contact details
last 30 days
across those requests
provider responses
Carevo platform activity, not a measure of care quality or availability. A provider opening enquiry details records an intention to make contact, not an appointment or care delivered. How we measure this.
Activity figures describe Carevo enquiries, not appointments or care quality. Acceptance timing excludes unclaimed enquiries. Confirm current capacity directly. Measurement period and method.
About CHSP Providers in Mackay
Carevo lists 25 provider organisations reporting CHSP coverage in Mackay. Use the directory to compare declared services, postcode coverage and response signals, then confirm each organisation's current CHSP approval, referral availability and client contribution through My Aged Care or the provider. CHSP is a government-subsidised entry-level aged care program. It continues separately from Support at Home and can cover assessed services such as domestic assistance, personal care, meals, transport, social support, respite, home maintenance and some allied health support.
Frequently Asked Questions
How quickly do providers respond to enquiries in Mackay?
Based on 42 accepted enquiries on Carevo in Mackay, providers accept enquiry details with a median of 1 hour 35 min. 48% of enquiries in Mackay have enquiry details accepted within 1 hour, and 79% within 24 hours. This covers every service in Mackay, so it differs from the CHSP providers figure below.
How many CHSP providers cover Mackay?
Carevo currently lists 25 provider organisations reporting CHSP coverage in Mackay. Confirm their current approval, service type and capacity through My Aged Care or the provider.
What services can CHSP fund?
Depending on assessed need and local availability, CHSP can include domestic assistance, personal care, meals, transport, social support, respite, home maintenance and some allied health support. The referral identifies the approved service.
How do I apply for CHSP?
Contact My Aged Care or apply for an assessment online. The assessment determines eligibility and service needs. If approved, My Aged Care can issue referrals to organisations delivering those services locally.
How much is the CHSP client contribution?
There is no single contribution amount across all providers and services. Ask the provider for its current client contribution schedule and hardship policy before the service starts.
Is CHSP the same as Support at Home?
No. CHSP continues as a separate entry-level program. Support at Home replaced Home Care Packages on 1 November 2025 and is intended for people with more coordinated or ongoing assessed needs.
Can I choose a CHSP provider?
You can discuss provider choice with My Aged Care and contact approved providers holding the relevant referral. Choice still depends on which organisations deliver the service in your area and have current capacity.
Does a Carevo listing prove CHSP approval?
No. Carevo displays available provider and coverage signals, but the current approval and service type should be confirmed through My Aged Care or directly with the organisation.
What if no CHSP provider has capacity?
Ask My Aged Care whether another approved provider can accept the referral and tell them if the need is urgent or has changed. You can also ask whether reassessment for another aged care pathway is appropriate.
Care services available in Mackay
How many providers cover each type of support in Mackay.
What CHSP may cost in Mackay
CHSP is government subsidised, but it is not automatically free. Each provider has a client contribution policy and should explain the amount before the service begins. Contributions can differ by provider and service type.
Ask for the current contribution schedule in writing. If paying would cause financial hardship, ask how the provider's hardship policy applies. Eligibility, referral and the approved service are decided through My Aged Care, not by Carevo.
| Time | Indicative rate |
|---|---|
| Assessment and referral | Arranged through My Aged Care |
| Client contribution | Set under the provider's contribution policy |
| Financial hardship | Ask the provider about reduced or waived contributions |
Request the provider's current contribution schedule before accepting the service. Do not treat a directory estimate as a quote.
Source: Support at Home pricing and advised prices 2026-27
What does CHSP providers cost? Full pricing and funding guide
How CHSP funding works in Mackay
The Australian Government funds CHSP providers through program grants. The client usually pays a contribution for each service rather than receiving an individual package budget.
Start through My Aged Care, which arranges the assessment and service referral. The referral names the approved service type, but it does not guarantee that every local provider has immediate capacity. If needs become more frequent or complex, ask My Aged Care whether a Support at Home assessment is appropriate.
What to confirm with a CHSP provider
Confirm that the organisation is approved for the service on your referral and currently covers your postcode. Ask about the client contribution, visit frequency, waiting time, cancellation terms and whether the same worker can attend regularly.
A provider may be approved for CHSP without having capacity for every service or suburb. Carevo connects people with organisations reporting coverage but does not assess eligibility, issue referrals or deliver the support.
How to check a provider's credentials
Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCHSP Providers at a glance
- Funding
- CHSP, DVA, Private
- Availability
- Monday to Saturday
- Wait time
- Confirm current availability and a start date directly with the provider
- Cost
- Client contribution varies by provider, service and hardship policy
- Hours
- Regular weekly or fortnightly scheduling
- Median enquiry acceptance
- 1 hour 35 min
Most requested support in Mackay
Based on 40 actual requests from participants and families in Mackay on Carevo.
Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.
Who's asking for chsp providers
Based on 293 real requests families and participants sent through Carevo for chsp providers in Queensland. This is the make-up of that demand, not a measure of how it changes over time.
Also asked for in the same request
- Community access 24%
- Transport 11%
- Nursing care 7%
How people pay for it
- NDIS plan-managed 40%
- Home Care Package / Support at Home 25%
- CHSP 10%
- NDIS self-managed 3%
- NDIS agency-managed 3%
Who gets in touch
- The person themselves 46%
- Family or carer 39%
- A support coordinator 12%
How soon they need it
- Needed urgently 48%
- Within a few weeks 26%
- Planning ahead 13%
Percentages are of the 293 requests above and are rounded, so they will not always total 100. Requests can name more than one service, which is why "also asked for" shares overlap. Figures update with each rebuild.
Care demand in Mackay
In the last 90 days, participants, families and coordinators in Mackay made 23 care requests through Carevo, and 67% were marked urgent. The funding mix was 40% NDIS, 33% Home Care Package or aged care, and 27% privately funded.
Based on real requests submitted to Carevo. Updated each build.
Queensland Regulations & Compliance
In Queensland, NDIS providers may be registered with the NDIS Quality and Safeguards Commission, and registered providers comply with the NDIS Practice Standards. Registration is mandatory only for specified supports and circumstances, such as specialist disability accommodation, plan management, and supports involving regulated restrictive practices. Self-managed and plan-managed participants may generally choose registered or unregistered providers; NDIA-managed participants must use registered providers. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
About Mackay
Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a CHSP providers provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
13,047 (15.3%)
State avg 17.7%
Need help with daily activities
4,550 (5.3%)
State avg 6.1%
Median personal income
$882/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Mackay Base Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Language support in Mackay
Mackay has a large Filipino-speaking community (1.7% of residents), so finding CHSP providers: compare services and coverage in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
The response time above is based on 42 requests of all types in Mackay. We do not yet have enough CHSP providers: compare services and coverage requests in Mackay to report how many providers respond to a typical request here. How we calculate our numbers
How we rank providers
Rankings in Mackay use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.
- How this list is built. Providers shown here offer personal care, domestic help and cleaning, and social and community support.
- Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
- Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
- Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What the enquiries status means
It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.
- Receiving
- At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
- Not receiving
- Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
- No status shown
- We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.
A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.
What the Carevo activity rating means
The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.
- Where it starts
- Every provider starts at a baseline of 50.
- What moves it
- Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
- How it is kept honest
- Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.
It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.
25
providers in Mackay
35,250
providers nationally
CHSP Providers in nearby Mackay & Rockhampton locations
Sources and content responsibility
Carevo maintains this service guide. The funding and directory wording was checked on 15 September 2026. This is not a clinical review. Confirm a practitioner's qualifications, suitability, fees and current availability before booking.
Travel must be agreed before booking under the applicable funding rules. Carevo does not publish a verified 2026-27 per-kilometre cap. Ask for an itemised quote. Send a correction.
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