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Therapy Services in Mackay, QLD

Therapy services in Mackay, Queensland

Up to $193.99/hour via NDIS & aged care. 17 families in Mackay have used Carevo to find a provider.

1 hour 40 min median response · 45% within 1 hour · 29 connections in Mackay

For therapy services

  • 61 providers in Mackay
  • Funded via NDIS & aged care
  • Free, no obligation
  • One request, providers respond

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Best Therapy Services providers near me

Showing 10 of 10 providers·How we chose these

Trusted provider
1

Mackay, QLD and 259 othersAlso servesACT Remainder - Booth, ACT · ACT Remainder - Coree, ACT · ACT Remainder - Cotter River, ACT · ACT Remainder - Gungahlin, ACT · ACT Remainder - Jerrabomberra, ACT · ACT Remainder - Kowen, ACT · ACT Remainder - Majura, ACT · ACT Remainder - Paddys River, ACT · ACT Remainder - Rendezvous Creek, ACT · ACT Remainder - Stromlo, ACT · ACT Remainder - Tuggeranong, ACT · ACT Remainder - Weston Creek, ACT · +247 more · National provider

  • 50+ families connected
  • Specialises in Allied health, Gardening

Hercules Lifting Solutions is among the highest-ranked NDIS registered providers offering therapy services in Mackay, Queensland in our data. Allied health and gardening are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsPersonal Mobility Equipment
Availability Open now · 8AM-5PM
1800 649 603
Trusted provider
2

Mackay, QLD and 40 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · +28 more · Regional provider

  • 10+ families connected
  • Specialises in Personal care, SIL, Social support

Bluetree Care works across 13 NDIS support categories in Mackay, Queensland. Support coordinators often connect their participants with them. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. They are most often contacted for personal care and SIL.

NDIS coverage13 groupsNDIS registration groupsCommunity nursing care for high needs · Innovative Community Participation · High Intensity Daily Personal Activities · Daily Personal Activities · Specialised Supported Employment · Assistance with daily life tasks in a group or shared living arrangement · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Development of daily living and life skills · Household tasks · Group and Centre Based Activities · Participation in community/social and civic activities · Assistance to access and/or maintain employment and/or education
0438624650
Trusted provider
3

Mackay, QLD and 31 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Brisbane, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · +19 more · National provider

  • 50+ families connected
  • Specialises in Personal care, Cleaning, Social support

Based in Mackay, Queensland, Mapple Care is an NDIS registered provider offering therapy services. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.

How this listing is sourced

NDIS coverage17 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Home Modifications · Therapeutic Supports · Assistance with travel/transport arrangements · Household tasks · Communication and Information Equipment · Participation in community/social and civic activities · Plan Management · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · Development of daily living and life skills · Exercise Physiology and Physical Wellbeing Activities · Assistance to access and/or maintain employment and/or education · Daily Personal Activities · Support Coordination · Group and Centre Based Activities
0470631801
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Trusted provider
4

Mackay, QLD and 58 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · +46 more · National provider

  • 50+ families connected
  • Specialises in Personal care, Cleaning, Social support

Heart For Care Disability Services is an NDIS registered provider offering therapy services in Mackay, Queensland. Families most often connect with them for personal care and cleaning. Most enquiries to them come from participants directly. Registered across 13 NDIS support categories, including daily living skills, Therapeutic Supports and high intensity personal care.

How this listing is sourced

Responded to my enquiry straight away

Verified care seeker, South Brisbane

NDIS coverage13 groupsNDIS registration groupsDevelopment of daily living and life skills · Therapeutic Supports · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Specialist Disability Accommodation · Daily Personal Activities · Community nursing care for high needs · Participation in community/social and civic activities · Household tasks · Support Coordination · Assistance with daily life tasks in a group or shared living arrangement · Accommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports
0499249757
5

Mackay, QLD

  • Specialises in Dietetics, Therapy, Allied Health

Dietcare is an NDIS registered provider offering therapy services serving Mackay, Queensland.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
  • Specialises in Allied Health, Occupational Therapy, Therapy

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
0431744114
7

Mackay, QLD and 21 othersAlso servesAlbany Creek, QLD · Alexandra Hills, QLD · Aspley, QLD · Birkdale, QLD · Boondall, QLD · Bridgeman Downs, QLD · Brisbane, QLD · Capalaba, QLD · Carseldine, QLD · Chermside, QLD · Cleveland, QLD · Everton Park, QLD · +9 more

  • Specialises in Speech Pathology, Early Childhood Intervention, Therapy

Based in Mackay, Queensland, Let's Talk, Let's Eat Speech Pathology is an NDIS registered and aged care approved provider offering therapy services.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
(07) 3170 1335
  • Specialises in Functional Capacity Assessment, Therapy, Allied Health

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
1300 616 165
9

Mackay, QLD and 2 othersAlso servesKirwan, QLD · Townsville City, QLD

  • Specialises in Psychology, Therapy, Allied Health

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
0418 717 211
10

Mackay, QLD · Hyperlocal provider

  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, Personal care

Based in Mackay, Queensland, Occupational Therapay Macakay is an NDIS registered provider offering therapy services. They focus closely on their local area. Cleaning and personal care are among their most-requested supports. They typically respond to enquiries quickly.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
Availability Open now · 8AM-4PM
0748460091

About Therapy Services in Mackay

This guide compares therapy service providers in Mackay across the main NDIS and aged care therapy disciplines, ranked by registration status, breadth of services, and local availability. The 10 providers listed here service Mackay and surrounding areas through Carevo.

How we rank providers

Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer therapy and allied health.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in Mackay

In the last 90 days, families in Mackay made 10 care requests through Carevo, and 59% were marked urgent. The funding mix was 45% NDIS, 27% Home Care Package or aged care, and 27% privately funded.

Based on real requests submitted to Carevo. Updated each build.

About Mackay

Mackay sits within the Mackay (Regional Council) council area, home to around 3,659 residents. Connecting with a therapy services provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

13,047 (15.3%)

State avg 17.7%

Need help with daily activities

4,550 (5.3%)

State avg 6.1%

Median personal income

$882/wk

Weekly, persons 15+ (ABS)

Nearest hospital

Mackay Base Hospital

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census 2021

Language support in Mackay

Mackay has a large Filipino-speaking community (1.7% of residents), so finding NDIS therapy services in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.

Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.

Therapy Services at a glance

Funding
NDIS Capacity Building (under 65, disability), or for people 65+ aged care funding such as Support at Home or CHSP. Medicare (chronic disease/MHTP) and private also apply. NDIS and aged care are separate systems and cannot be used at the same time.
Availability
Weekdays, some weekend availability
Wait time
1-3 weeks depending on therapist availability
Cost
Up to $193.99/hour
Hours
By appointment
Median response
1 hour 40 min

How Much Do Therapy Services Cost in Mackay?

Therapy service rates in Mackay typically range from Up to $193.99/hour (2026-27 NDIS Pricing Schedule maximum price limit for OT; physiotherapy capped at $183.99/hour). These are price caps, not typical rates. depending on the discipline, the provider, and the nature of the session. Initial assessments and report writing are charged at the therapist's full rate. Follow-up sessions may be similar or slightly shorter depending on the service agreement.

For NDIS participants, therapy services are primarily funded under Capacity Building Supports, 'Improved Daily Living.' The NDIS Pricing Arrangements and Price Limits set maximum hourly rates for registered providers, updated periodically by the NDIS. Participants should check the current pricing document for the most recent rates applicable to specific therapy line items.

Home Care Package holders can use their package budget for therapy. Physiotherapy, occupational therapy, podiatry, and dietetics are commonly included in HCP-funded care plans. Your package coordinator manages the budget and arranges services based on your assessed needs and goals.

Medicare provides rebates for selected therapy disciplines under Chronic Disease Management plans and the Better Access to Mental Health Care initiative. Private health insurance extras may also cover therapy visits depending on your policy.

Time Indicative rate
Occupational therapy session $150 - $250/hr
Physiotherapy session $150 - $230/hr
Speech pathology session $150 - $230/hr
Psychology session $175 - $250/hr
Exercise physiology session $130 - $200/hr
Dietetics consultation $130 - $200/hr
Report or assessment (per hour) $150 - $250/hr

Rates are indicative and vary by discipline and provider. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits. Travel to the participant's location and report writing are charged in addition to session time.

Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)

How to Pay for Therapy Services in Mackay

Therapy services in Mackay can be funded through several programs. Most NDIS participants and aged care package holders are eligible for at least one funding pathway.

NDIS (National Disability Insurance Scheme): Therapy services are funded under Capacity Building Supports, 'Improved Daily Living.' Your plan must include this budget category. The NDIS funds therapy that is reasonable and necessary given your disability and goals. Self-managed participants can use any therapist. Plan-managed participants can access registered or unregistered providers through their plan manager. NDIA-managed participants must use registered providers.

Home Care Packages (HCP): HCP levels 1 to 4 can fund therapy services. Higher package levels provide more funding. Your package coordinator will include therapy in your care plan and manage provider arrangements. Therapy is particularly common in HCP plans for physiotherapy, occupational therapy, and podiatry.

Medicare: A GP-initiated Chronic Disease Management plan provides up to five allied health rebate visits per year. Eligible disciplines include physiotherapy, OT, podiatry, speech pathology, dietetics, and exercise physiology. Psychology is available under the Better Access initiative with a Mental Health Treatment Plan from a GP.

Private health insurance: Extras cover often includes physiotherapy, OT, podiatry, and psychology. Annual limits and waiting periods apply. Check your policy for details.

Private payment: All therapy providers accept private clients. No referral is needed for most disciplines, making this the quickest way to start.

What to Expect from Therapy Services in Mackay

Therapy services cover a wide range of disciplines, each with a distinct clinical focus. What they share is a structured, goal-focused approach to improving your function, health, and participation in daily life.

Most therapy services begin with an initial assessment. The therapist takes a detailed history, assesses your current function, and works with you to identify your goals. This assessment forms the basis of an individual therapy plan outlining the recommended interventions, frequency of sessions, and expected outcomes.

Sessions vary by discipline. Physiotherapy sessions are typically active and exercise-based. Occupational therapy sessions may involve skill practice, home environment work, or equipment trials. Psychology sessions are talk-based and structured around a therapeutic framework. Speech pathology may involve communication exercises, swallowing assessments, or augmentative communication device training.

For people with multiple therapy needs, coordinated care across disciplines can be more effective than seeing each therapist independently. Some practices in Mackay offer multidisciplinary teams, which can improve communication between your therapists and make your care plan more cohesive.

Progress is reviewed at regular intervals. A good therapist will be transparent about whether the current approach is working and will adjust the plan if needed. If you feel the service is not meeting your goals, raise this directly with your therapist or contact Carevo to explore other options in Mackay.

Care Services Available in Mackay

Provider counts by service type in Mackay

Based on 17 actual requests from participants and families in Mackay on Carevo.

    1 Therapy
    4 reqs.
    2 Personal care
    4 reqs.
    3 Domestic assistance
    3 reqs.
    4 Equipment hire
    3 reqs.
    5 Allied health
    2 reqs.
    6 Nursing
    1 req.

Real care requests submitted by people in Mackay through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?

Based on 29 real provider connections on Carevo in Mackay, providers respond with a median of 1 hour 40 min. 45% of enquiries are connected with a provider within 1 hour, and 79% within 24 hours.

How quickly are therapy services enquiries responded to?

Across 1823 therapy services provider connections on Carevo, the median response time is 11 minutes. 69% of enquiries connect with a provider within 1 hour, and 92% within 24 hours.

How many therapy providers are there in Mackay?

There are currently 10 therapy providers in Mackay listed on Carevo. These include NDIS registered practices, aged care approved providers, and multidisciplinary clinics offering home and community-based therapy.

How much do therapy services cost in Mackay?

Therapy rates in Mackay typically range from Up to $193.99/hour (2026-27 NDIS Pricing Schedule maximum price limit for OT; physiotherapy capped at $183.99/hour). These are price caps, not typical rates. per session depending on the discipline and provider. Psychology and specialist assessments tend to sit at the higher end. Medicare rebates, NDIS funding, and HCP budgets can reduce out-of-pocket costs.

Does the NDIS cover therapy services?

Yes. Therapy services are funded under NDIS Capacity Building Supports, 'Improved Daily Living.' Your plan must include this budget. The NDIS funds therapy that is reasonable and necessary given your disability. Most allied health disciplines are eligible, including OT, physio, speech pathology, psychology, and exercise physiology.

Can I access therapy services at home in Mackay?

Yes. Many therapy providers in Mackay offer home-based sessions. Home delivery is particularly useful for people with limited mobility, complex needs, or who benefit from working on goals in their own environment. Check the provider's service delivery details when comparing options.

Do I need a GP referral to access therapy?

For NDIS-funded and private therapy, a GP referral is generally not required. If you want to access Medicare rebates through a Chronic Disease Management plan, you will need a GP referral. For psychology under Better Access, you need a Mental Health Treatment Plan from your GP or psychiatrist.

How often should I attend therapy?

Session frequency depends on your goals, the discipline, and your current funding. Intensive programs may involve weekly sessions. Maintenance or review-based programs may only need monthly contact. Your therapist will recommend a frequency based on what is clinically appropriate for your needs.

What should I look for when choosing a therapy provider?

Look for NDIS or aged care registration, AHPRA registration for regulated disciplines, relevant experience with your condition or goals, clear communication about fees and wait times, and a willingness to work collaboratively with you and your other providers. Carevo lists verified providers so you can compare your options in Mackay.

Can children access therapy services through the NDIS?

Yes. Children under seven with a developmental delay or disability may access therapy through the NDIS Early Childhood approach, which does not require a formal diagnosis. Older children with an NDIS plan can access therapy funded under Capacity Building Supports. Early intervention therapy can make a significant difference to long-term outcomes.

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