Home care package providers in Castle Hill, New South Wales
16 families in Castle Hill have used Carevo to find a provider.
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Best Home Care Package providers near me
Showing 10 of 10 providers·How we chose these
Castle Hill, NSW and 198 othersAlso servesAirds, NSW · Albion Park, NSW · Albion Park Rail, NSW · Allambie Heights, NSW · Allawah, NSW · Armidale, NSW · Arncliffe, NSW · Auburn, NSW · Balgowlah, NSW · Balgowlah Heights, NSW · Ballina, NSW · Bankstown, NSW · +186 more · National provider
Specialises in Cleaning · Gardening
Based in Castle Hill, New South Wales, Residence Revival is a provider. Cleaning and gardening are among their most-requested supports. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.
Castle Hill, NSW and 109 othersAlso servesAlbury, NSW · Armidale, NSW · Auburn, NSW · Ballina, NSW · Bankstown, NSW · Banora Point, NSW · Bass Hill, NSW · Bathurst, NSW · Baulkham Hills, NSW · Bega, NSW · Belconnen, ACT · Berkeley, NSW · +97 more · National provider
Specialises in Personal care · Cleaning
Blooming Life Support Services is a provider offering personal care in Castle Hill, New South Wales. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning. Most enquiries to them come from participants directly.
Castle Hill, NSW and 52 othersAlso servesArtarmon, NSW · Ballarat Central, VIC · Balmain, NSW · Bankstown, NSW · Baulkham Hills, NSW · Belmore, NSW · Bentleigh East, VIC · Blacktown, NSW · Blakehurst, NSW · Camden, NSW · Campbelltown, NSW · Canterbury, VIC · +40 more · National provider
Specialises in Personal care · Support coordination · Cleaning
NitPlans Care Services is a provider offering personal care serving Castle Hill, New South Wales. They operate across multiple states. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. They are most often contacted for support coordination and cleaning.
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Castle Hill, NSW and 23 othersAlso servesAshfield, NSW · Auburn, NSW · Bankstown, NSW · Blacktown, NSW · Camden, NSW · Campbelltown, NSW · Fairfield, NSW · Kingsford, NSW · Lidcombe, NSW · Liverpool, NSW · McGraths Hill, NSW · Merrylands, NSW · +11 more · State-wide provider
Specialises in Personal care · Cleaning · Transport
CareVolve is a provider offering personal care in Castle Hill, New South Wales. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and transport. Most enquiries to them come from families and carers.
Castle Hill, NSW and 30 othersAlso servesArncliffe, NSW · Banksia, NSW · Bankstown, NSW · Bardwell Park, NSW · Bardwell Valley, NSW · Bexley, NSW · Bexley North, NSW · Blacktown, NSW · Bondi, NSW · Brighton-le-Sands, NSW · Carlton, NSW · Concord, NSW · +18 more · National provider
Specialises in Cleaning · Personal care
Dovida Sydney Inner South West is an approved aged care provider offering personal care in Castle Hill, New South Wales. Families most often connect with them for cleaning. They operate across multiple states. Active on Carevo in the past week.
How this listing is sourced
- Approved Aged Care provider (Department of Health)
- Business address on file
Castle Hill, NSW and 9 othersAlso servesBlacktown, NSW · Campbelltown, NSW · Liverpool, NSW · Newcastle, NSW · Parramatta, NSW · Penrith, NSW · Sydney, NSW · Wollongong, NSW · Yagoona, NSW · State-wide provider
Specialises in Respite care · Personal care · Social support
Gadigal Care is a provider offering personal care serving Castle Hill, New South Wales. They operate across New South Wales. They are most often contacted for respite care and social support. Most enquiries to them come from families and carers.
Castle Hill, NSW and 74 othersAlso servesAuburn, NSW · Banksia, NSW · Bankstown, NSW · Bankstown Aerodrome, NSW · Bass Hill, NSW · Baulkham Hills, NSW · Bellevue Hill, NSW · Belmore, NSW · Beverly Hills, NSW · Bexley, NSW · Bexley North, NSW · Blacktown, NSW · +62 more · National provider
Specialises in Personal care · Cleaning
Allied Ability Support is a provider offering personal care serving Castle Hill, New South Wales. Active on Carevo in the past week. They are most often contacted for cleaning. They also offer accommodation support.
Castle Hill, NSW and 46 othersAlso servesAuburn, NSW · Bankstown, NSW · Bass Hill, NSW · Baulkham Hills, NSW · Blacktown, NSW · Bondi Beach, NSW · Bondi Junction, NSW · Burwood, NSW · Campbelltown, NSW · Casula, NSW · Eastwood, NSW · Edensor Park, NSW · +34 more · State-wide provider
Specialises in Gardening · Transport · Social support
B2J Care is a provider offering personal care serving Castle Hill, New South Wales. They operate across New South Wales. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. They are most often contacted for gardening and transport.
Castle Hill, NSW and 26 othersAlso servesAuburn, NSW · Bankstown, NSW · Bass Hill, NSW · Blacktown, NSW · Burwood, NSW · Campbelltown, NSW · Dee Why, NSW · Fairfield, NSW · Five Dock, NSW · Gosford, NSW · Goulburn, NSW · Hammondville, NSW · +14 more · Regional provider
Specialises in Allied health
Based in Castle Hill, New South Wales, The Allied Health Clinic is a provider offering personal care. Allied health are among their most-requested supports. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. They typically respond to enquiries quickly.
Brilliant service Dr Said had a wonderful manner with my father (& me) and made such a difference with great recommendations for ongoing care
Verified care seeker, Lane Cove
Castle Hill, NSW and 17 othersAlso servesBlacktown, NSW · Cambridge Park, NSW · Claremont Meadows, NSW · Colyton, NSW · Doonside, NSW · Kingswood, NSW · Minchinbury, NSW · Mount Druitt, NSW · Oxley Park, NSW · Parramatta, NSW · Penrith, NSW · Plumpton, NSW · +5 more · Regional provider
Specialises in Personal care · Respite care
Good Vibe - Good Life is a provider offering personal care serving Castle Hill, New South Wales. They also offer home modifications and support workers. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. They are most often contacted for respite care.
About Home Care Package in Castle Hill
This guide compares the top Home Care Package providers in Castle Hill, ranked by approval status, service range, and fee transparency. The 10 providers listed here are all government-approved HCP providers servicing Castle Hill and can support you across package levels 1 to 4.
How we rank providers
Rankings in Castle Hill are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer personal care, domestic help and cleaning, and social and community support.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Castle Hill rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
105
providers in Castle Hill
29,149
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Castle Hill
In the last 90 days, families in Castle Hill made 9 care requests through Carevo, and 38% were marked urgent. The funding mix was 38% NDIS, 15% Home Care Package or aged care, and 46% privately funded.
Based on real requests submitted to Carevo. Updated each build.
About Castle Hill
Castle Hill sits within the The Hills Shire (Area) council area, home to around 39,594 residents. Connecting with a home care package provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
8,155 (20%)
State avg 18.8%
Need help with daily activities
2,008 (4.9%)
State avg 6%
Median personal income
$931/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Norwest Private Hospital
Public transport
Sydney Metro Northwest provides excellent connections, supplemented by bus services.
Pharmacies
Chemist Warehouse Castle Towers • Priceline Pharmacy Castle Hill
Community support
Hills Community Care • Castle Hill Senior Citizens
Affluent family-oriented suburb. Growing elderly population. Strong community facilities.
Hilly terrain in residential areas. Castle Towers is fully accessible. Metro stations are accessible.
Language support in Castle Hill
Castle Hill has a large Mandarin-speaking community (11.4% of residents), so finding home care package providers in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Home Care Package at a glance
Funding
Support at Home (8 ongoing classifications), DVA, Private (HCP only as transitional for existing transfers)
Availability
7 days a week
Wait time
Usually within 1-2 weeks
Cost
Based on Support at Home funding classification
Hours
Flexible scheduling, including weekends
Median response
5 minutes
How Much Do Home Care Packages Cost in Castle Hill?
Home Care Package services in Castle Hill are subsidised by the Australian Government, which pays an annual subsidy directly to your chosen provider. The subsidy amount depends on your package level, ranging from around $10,000 per year for a Level 1 package to over $60,000 per year for a Level 4 package. Individual service rates typically range from Based on Support at Home funding classification (1-8).
Provider fees come from your package budget, not from your own pocket in most cases. However, providers charge an administration or management fee, which can range from 15% to 35% of your total package budget. This fee covers care coordination, compliance, and administrative costs. Comparing management fees is one of the most important steps when choosing a provider, because a lower fee means more money left for direct services.
You may also be asked to pay an income-tested care fee as a co-contribution, assessed by Services Australia based on your income. For most pensioners, this fee is nil or minimal. Full pensioners pay no income-tested fee.
A basic daily fee may also apply. Providers can charge up to 17.5% of the basic age pension per day as a basic daily fee, though some providers choose not to charge this.
| Time | Indicative rate |
|---|---|
| Level 1 annual subsidy (basic care needs) | ~$10,271/yr |
| Level 2 annual subsidy (low care needs) | ~$18,063/yr |
| Level 3 annual subsidy (intermediate care needs) | ~$39,310/yr |
| Level 4 annual subsidy (high care needs) | ~$60,000/yr |
| Typical service rate (from package funds) | $50 - $90/hr |
| Provider management fee | 15% - 35% of package budget |
Subsidy figures are indicative and subject to annual indexation by the Australian Government. Service rates and management fees vary by provider. All figures relate to the Home Care Packages Program subsidy amounts.
How to Pay for Home Care Package Services in Castle Hill
Home Care Packages are funded by the Australian Government through the My Aged Care system. To access a package, you need to be assessed by an Aged Care Assessment Team (ACAT) and assigned a package level. The funding goes directly to your approved provider, and you draw down on it for services throughout the year.
Home Care Package (HCP) subsidy: The government pays a subsidy to your chosen provider on your behalf. You do not receive this money directly. Instead, the provider manages the budget and uses it to pay for approved services. You receive a monthly statement showing expenditure, remaining budget, and provider fees.
Department of Veterans' Affairs (DVA): Veterans holding a DVA Gold or White Card may be eligible for home care services under DVA programs, separately from or in addition to HCP. Some providers are experienced in managing both HCP and DVA entitlements. Ask providers about their DVA experience when enquiring.
Commonwealth Home Support Programme (CHSP): CHSP provides entry-level subsidised support for older Australians who do not yet need a full Home Care Package. If you are waiting for a package to be assigned, CHSP services can provide basic assistance in the interim. A My Aged Care referral is required.
Private payment: You can pay privately for additional services on top of your package, or access services privately if you are waiting for a package. Private rates are similar to HCP service rates. Some providers offer package-style arrangements for private clients, where they coordinate care and manage a budget on your behalf.
What to Expect from a Home Care Package Provider in Castle Hill
A Home Care Package provider coordinates and delivers a range of home-based services to support you to live independently. Services can include personal care, domestic assistance, meals, transport, social support, home modifications, and allied health services, depending on your package level and assessed needs.
The process starts with a My Aged Care assessment. An ACAT assessor visits you at home, assesses your care needs, and recommends a package level. You are then placed in the national queue and assigned a package when one becomes available. Once assigned, you have 56 days to select a provider and enter into a Home Care Agreement.
When you choose a provider, they will conduct a care assessment to understand your goals and needs in detail. They will develop a care plan with you and assign a care coordinator who manages your services and budget. Your care coordinator is your main point of contact for arranging, adjusting, and reviewing your services.
You should receive a monthly statement from your provider showing exactly how your funds have been spent, what fees have been charged, and the balance remaining. Transparency in fee reporting is a sign of a quality provider.
If your needs increase, you can request a reassessment through My Aged Care to be considered for a higher package level. If your provider is not meeting your needs or their fees are too high, you have the right to transfer to another provider. The package funds follow you to the new provider.
Care Services Available in Castle Hill
Provider counts by service type in Castle Hill
Most popular care requests in Castle Hill
Based on 17 actual requests from participants and families in Castle Hill on Carevo.
- 1 Personal care
Real care requests submitted by people in Castle Hill through Carevo. Updated each build from inquiry records.
New South Wales Regulations & Compliance
In New South Wales, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. All providers serving NSW participants are subject to regular audits and must maintain worker screening through the NSW NDIS Worker Check.
Frequently Asked Questions
How quickly do providers respond to enquiries in Castle Hill?
Based on 34 real provider connections on Carevo in Castle Hill, providers respond with a median of 5 minutes. 82% of enquiries are connected with a provider within 1 hour, and 85% within 24 hours.
How many Home Care Package providers are there in Castle Hill?
There are currently 10 approved Home Care Package providers serving Castle Hill listed on Carevo. All are approved by the Australian Government to deliver the Home Care Packages Program.
What does a Home Care Package cost me personally?
For most pensioners, the out-of-pocket cost is minimal. The government pays the package subsidy directly to your provider. You may pay a basic daily fee (up to 17.5% of the basic age pension per day) and, if assessed as having income above the threshold, an income-tested care fee. The provider also deducts their management fee from the package budget before spending on services.
How do I compare Home Care Package providers?
The most important factors to compare are the management fee percentage, the hourly rate for services, the care coordination model, and staff qualifications. A provider with a lower management fee leaves more of your budget for direct services. Ask each provider for a sample monthly statement and a written fee schedule before making a decision.
How long does it take to get a Home Care Package?
After an ACAT assessment approves you for a package, you are placed in a national queue. Wait times vary by package level and your priority status. Level 3 and 4 packages have historically had longer wait times. If your needs are urgent, the ACAT assessor can flag this for priority assignment. CHSP services are available in the interim.
Can I change my Home Care Package provider?
Yes. You can transfer your package to a new provider at any time. The package funds follow you to the new provider. You need to give notice to your current provider as stated in your Home Care Agreement, usually 14 to 28 days. Check your agreement before initiating a transfer.
What is the difference between a Home Care Package and CHSP?
CHSP (Commonwealth Home Support Programme) provides entry-level, subsidised services for older Australians with basic support needs. It is funded per service rather than as an annual package. Home Care Packages are for people with more complex needs and provide a larger, coordinated annual budget managed by a single provider. Both require a My Aged Care assessment.
Can my Home Care Package fund home modifications?
Yes. Home modifications such as grab rails, ramps, and bathroom aids can be funded from a Home Care Package, subject to your package budget and the provider approving the modification as part of your care plan. Higher-level packages have more capacity to fund equipment and modifications alongside regular services.
What happens to unspent Home Care Package funds?
Unspent funds accumulate in your package budget and remain available for your care. They do not expire at the end of the financial year. If you leave a provider or enter residential care, unspent funds (minus the exit fee if applicable) are returned to the government, not to you personally.
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