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Home Care Package in Ellenbrook, WA

Find home care package in Ellenbrook, WA

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1 hour 12 min median response · 45% within 1 hour · 82% within 24 hours

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  • 80 verified providers in Ellenbrook
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  • Median response 1 hour 12 min
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This guide compares the top Home Care Package providers in Ellenbrook, ranked by approval status, service range, and fee transparency. The 10 providers listed here are all government-approved HCP providers servicing Ellenbrook and can support you across package levels 1 to 4.

Best Home Care Package providers near me

Showing 10 of 10 providers·How we rank

Trusted provider

Complete Nursing Care

Ellenbrook, WA and 12 others · State-wide provider

Specialises in Personal care · Domestic assistance · Transport

1

Complete Nursing Care Pty Ltd is a leading registered NDIS provider dedicated to offering comprehensive support services to individuals with disabilities in Ellenbrook, Western Australia. Understanding the unique needs of the Ellenbrook community, the provider delivers person-centred care designed to enhance independence and quality of life.

How we verified this provider

Median response time4 hours
Trusted provider

Helping Solutions

Ellenbrook, WA and 24 others · State-wide provider

Specialises in Personal care · Domestic assistance · Meal preparation

2

Helping Solutions WA is a leading registered NDIS provider extending comprehensive disability support services to the Ellenbrook community in Western Australia. With a commitment to empowering individuals, the provider offers a wide array of supports designed to enhance daily living, promote independence, and foster community engagement for NDIS participants residing in Ellenbrook.

How we verified this provider

Median response time2 days
Availability Open now · 8AM-6PM
Trusted provider

Innovative Care

Ellenbrook, WA and 51 others · National provider

Specialises in Personal care · Support coordination · Nursing

3

With a team of experienced professionals, including qualified Social Workers, they are committed to empowering NDIS participants to live fulfilling and independent lives.

How we verified this provider

Median response time1 day
NDIS coverage19 groups
Availability Open now · 8AM-5PM
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Trusted provider

Unity Service

Ellenbrook, WA and 28 others · National provider

Specialises in Personal care · Domestic assistance · Respite care

4

Unity service is dedicated to providing essential NDIS support services to the Ellenbrook community. Understanding the unique needs of individuals with disabilities in Western Australia, the provider offers a comprehensive range of assistance designed to enhance independence and quality of life.

Median response time1 hour
Trusted provider

DH Holistic Care

Ellenbrook, WA and 8 others · Regional provider

Specialises in Personal care · Domestic assistance · Meal preparation

5

Dh Holistic Care is a dedicated NDIS provider committed to delivering high-quality disability support services right here in Ellenbrook, WA. Understanding the unique needs of the Ellenbrook community, the provider focuses on empowering individuals to live fulfilling and independent lives. With a strong foundation in person-centred care, Dh Holistic Care ensures that NDIS participants in Ellenbrook receive the compassionate and professional support they deserve.

How we verified this provider

Median response time22 minutes
Trusted provider

Physioplus Health Services

Ellenbrook, WA and 4 others · Regional provider

Specialises in Personal care · Gardening · Domestic assistance

6

Physioplus Health Services Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services to the Ellenbrook community and its surrounds. Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to enhance independence, promote community engagement, and improve overall quality of life for participants in Ellenbrook.

How we verified this provider

Median response time2 days
NDIS coverage7 groups
Trusted provider

Amity Care & Support Services

Ellenbrook, WA and 10 others · Regional provider

Specialises in Personal care · Gardening · Occupational therapy

7

Amity Care And Support Services Pty Ltd. is a leading NDIS provider committed to delivering exceptional support to individuals with disabilities in Ellenbrook, WA. Recognizing the unique needs of the Ellenbrook community, the provider offers a comprehensive suite of services designed to enhance independence, foster social connection, and improve overall quality of life.

How we verified this provider

Median response time2 days
NDIS coverage13 groups

Swan Home Carers Pty Ltd

Ellenbrook, WA and 27 others · National provider

Specialises in Personal care · Domestic assistance · Behaviour support

8

Understanding the diverse needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to enhance independence and improve quality of life. As a registered NDIS provider, Swan Home Carers Pty Ltd ensures all support aligns with NDIS principles and participant goals.

How we verified this provider

Median response time22 hours
Availability Open now · 9AM-5PM

Glad Choice Care Services Pty Ltd

Ellenbrook, WA and 22 others · Regional provider

Specialises in Transport · Occupational therapy · Meal preparation

9

Glad Choice Care Services Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services to the residents of Ellenbrook, WA. Understanding the unique needs of the Ellenbrook community, the provider offers a wide array of services designed to empower individuals and enhance their quality of life. From daily personal care to community participation, Glad Choice Care Services Pty Ltd strives to foster independence and well-being for all participants.

How we verified this provider

Median response time59 minutes

Vidoma Care

Ellenbrook, WA and 2 others · Regional provider

Specialises in Personal care · Gardening · Domestic assistance

10

Understanding the unique needs of individuals in Ellenbrook, the provider focuses on fostering independence, enhancing quality of life, and empowering participants to achieve their NDIS goals.

How we verified this provider

Median response time2 days
NDIS coverage9 groups

How we rank providers

Rankings in Ellenbrook are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer personal care, domestic help and cleaning, and social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Ellenbrook rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

80

providers in Ellenbrook

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Ellenbrook

Ellenbrook sits within the Swan (City) council area, home to around 22,681 residents. Connecting with a home care package provider who already works locally means shorter travel and familiarity with nearby services.

Population

22,681

Local council

Swan (City)

Median income

$39,520

Area

17.873 km²

Source: Australian Bureau of Statistics.

Home Care Package at a glance

Funding

Support at Home, Home Care Packages Level 1-4, DVA, Private

Availability

7 days a week

Wait time

Usually within 1-2 weeks

Cost

Based on classification level

Hours

Flexible scheduling, including weekends

Median response

1 hour 12 min

How Much Do Home Care Packages Cost in Ellenbrook?

Home Care Package services in Ellenbrook are subsidised by the Australian Government, which pays an annual subsidy directly to your chosen provider. The subsidy amount depends on your package level, ranging from around $10,000 per year for a Level 1 package to over $60,000 per year for a Level 4 package. Individual service rates typically range from Based on classification level (1-4).

Provider fees come from your package budget, not from your own pocket in most cases. However, providers charge an administration or management fee, which can range from 15% to 35% of your total package budget. This fee covers care coordination, compliance, and administrative costs. Comparing management fees is one of the most important steps when choosing a provider, because a lower fee means more money left for direct services.

You may also be asked to pay an income-tested care fee as a co-contribution, assessed by Services Australia based on your income. For most pensioners, this fee is nil or minimal. Full pensioners pay no income-tested fee.

A basic daily fee may also apply. Providers can charge up to 17.5% of the basic age pension per day as a basic daily fee, though some providers choose not to charge this.

Time Indicative rate
Level 1 annual subsidy (basic care needs) ~$10,271/yr
Level 2 annual subsidy (low care needs) ~$18,063/yr
Level 3 annual subsidy (intermediate care needs) ~$39,310/yr
Level 4 annual subsidy (high care needs) ~$60,000/yr
Typical service rate (from package funds) $50 - $90/hr
Provider management fee 15% - 35% of package budget

Subsidy figures are indicative and subject to annual indexation by the Australian Government. Service rates and management fees vary by provider. All figures relate to the Home Care Packages Program subsidy amounts.

Cost Comparison: Ellenbrook vs Western Australia & National

How home care package costs in Ellenbrook compare with Western Australia state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Ellenbrook WA Average National Average
Hourly rate Based on classification level $52 - $70 $52 - $70
Daily rate (8hr) $340 - $470 $340 - $470 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Home Care Package Services in Ellenbrook

Home Care Packages are funded by the Australian Government through the My Aged Care system. To access a package, you need to be assessed by an Aged Care Assessment Team (ACAT) and assigned a package level. The funding goes directly to your approved provider, and you draw down on it for services throughout the year.

Home Care Package (HCP) subsidy: The government pays a subsidy to your chosen provider on your behalf. You do not receive this money directly. Instead, the provider manages the budget and uses it to pay for approved services. You receive a monthly statement showing expenditure, remaining budget, and provider fees.

Department of Veterans' Affairs (DVA): Veterans holding a DVA Gold or White Card may be eligible for home care services under DVA programs, separately from or in addition to HCP. Some providers are experienced in managing both HCP and DVA entitlements. Ask providers about their DVA experience when enquiring.

Commonwealth Home Support Programme (CHSP): CHSP provides entry-level subsidised support for older Australians who do not yet need a full Home Care Package. If you are waiting for a package to be assigned, CHSP services can provide basic assistance in the interim. A My Aged Care referral is required.

Private payment: You can pay privately for additional services on top of your package, or access services privately if you are waiting for a package. Private rates are similar to HCP service rates. Some providers offer package-style arrangements for private clients, where they coordinate care and manage a budget on your behalf.

What to Expect from a Home Care Package Provider in Ellenbrook

A Home Care Package provider coordinates and delivers a range of home-based services to support you to live independently. Services can include personal care, domestic assistance, meals, transport, social support, home modifications, and allied health services, depending on your package level and assessed needs.

The process starts with a My Aged Care assessment. An ACAT assessor visits you at home, assesses your care needs, and recommends a package level. You are then placed in the national queue and assigned a package when one becomes available. Once assigned, you have 56 days to select a provider and enter into a Home Care Agreement.

When you choose a provider, they will conduct a care assessment to understand your goals and needs in detail. They will develop a care plan with you and assign a care coordinator who manages your services and budget. Your care coordinator is your main point of contact for arranging, adjusting, and reviewing your services.

You should receive a monthly statement from your provider showing exactly how your funds have been spent, what fees have been charged, and the balance remaining. Transparency in fee reporting is a sign of a quality provider.

If your needs increase, you can request a reassessment through My Aged Care to be considered for a higher package level. If your provider is not meeting your needs or their fees are too high, you have the right to transfer to another provider. The package funds follow you to the new provider.

Care Services Available in Ellenbrook

Provider counts by service type in Ellenbrook

Based on 4 actual requests from participants and families in Ellenbrook on Carevo.

    1 Personal care
    2 reqs.
    2 Domestic assistance
    1 req.
    3 Gardening Maintenance
    1 req.

Real care requests submitted by people in Ellenbrook through Carevo. Updated each build from inquiry records.

Western Australia Regulations & Compliance

In Western Australia, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission. WA requires NDIS workers to hold a current National Police Certificate and NDIS Worker Screening Check through the WA NDIS Worker Screening Unit.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Ellenbrook at a glance

Population 65+

2,084 (11%)

State avg 16.2%

0

Aged Care beds

0

Residential care capacity

Home Care Packages

0 active

In-home support

Average wait time

4-8 weeks

State avg 4-8 weeks

GP clinics

0

Within 5km

Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Ellenbrook?
Based on 11 real provider connections on Carevo in Ellenbrook, providers respond with a median of 1 hour 12 min. 45% of enquiries are connected with a provider within 1 hour, and 82% within 24 hours.
How many Home Care Package providers are there in Ellenbrook?
There are currently 10 approved Home Care Package providers serving Ellenbrook listed on Carevo. All are approved by the Australian Government to deliver the Home Care Packages Program.
What does a Home Care Package cost me personally?
For most pensioners, the out-of-pocket cost is minimal. The government pays the package subsidy directly to your provider. You may pay a basic daily fee (up to 17.5% of the basic age pension per day) and, if assessed as having income above the threshold, an income-tested care fee. The provider also deducts their management fee from the package budget before spending on services.
How do I compare Home Care Package providers?
The most important factors to compare are the management fee percentage, the hourly rate for services, the care coordination model, and staff qualifications. A provider with a lower management fee leaves more of your budget for direct services. Ask each provider for a sample monthly statement and a written fee schedule before making a decision.
How long does it take to get a Home Care Package?
After an ACAT assessment approves you for a package, you are placed in a national queue. Wait times vary by package level and your priority status. Level 3 and 4 packages have historically had longer wait times. If your needs are urgent, the ACAT assessor can flag this for priority assignment. CHSP services are available in the interim.
Can I change my Home Care Package provider?
Yes. You can transfer your package to a new provider at any time. The package funds follow you to the new provider. You need to give notice to your current provider as stated in your Home Care Agreement, usually 14 to 28 days. Check your agreement before initiating a transfer.
What is the difference between a Home Care Package and CHSP?
CHSP (Commonwealth Home Support Programme) provides entry-level, subsidised services for older Australians with basic support needs. It is funded per service rather than as an annual package. Home Care Packages are for people with more complex needs and provide a larger, coordinated annual budget managed by a single provider. Both require a My Aged Care assessment.
Can my Home Care Package fund home modifications?
Yes. Home modifications such as grab rails, ramps, and bathroom aids can be funded from a Home Care Package, subject to your package budget and the provider approving the modification as part of your care plan. Higher-level packages have more capacity to fund equipment and modifications alongside regular services.
What happens to unspent Home Care Package funds?
Unspent funds accumulate in your package budget and remain available for your care. They do not expire at the end of the financial year. If you leave a provider or enter residential care, unspent funds (minus the exit fee if applicable) are returned to the government, not to you personally.

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