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Home Care Package in Secret Harbour, WA

Find home care package in Secret Harbour, WA

Funded via Support at Home.

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  • 11 verified providers in Secret Harbour
  • Funded via Support at Home
  • Median response 8 minutes
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This guide compares the top Home Care Package providers in Secret Harbour, ranked by approval status, service range, and fee transparency. The 10 providers listed here are all government-approved HCP providers servicing Secret Harbour and can support you across package levels 1 to 4.

Best Home Care Package providers near me

Showing 10 of 10 providersยทHow we rank

Trusted provider

Unity Service

Secret Harbour, WA and 28 others ยท National provider

Specialises in Personal care ยท Domestic assistance ยท Respite care

1

Unity service is dedicated to providing comprehensive NDIS support services to the Secret Harbour community. Understanding the unique needs of individuals with disabilities in this coastal suburb, the provider offers a range of assistance designed to enhance daily living and promote independence.

Median response time1 hour

Dignified Care Staffing Agency

Secret Harbour, WA and 36 others ยท National provider

Specialises in SIL ยท Personal care ยท Domestic assistance

2

Understanding the unique needs of the local community, the agency focuses on empowering individuals with disabilities to live fulfilling lives. They offer a comprehensive range of NDIS-funded supports tailored to promote independence and enhance overall well-being right here in Secret Harbour.

How we verified this provider

Median response time16 hours
NDIS coverage7 groups

POPPY'S HOME CARE Pty Ltd

Secret Harbour, WA

Specialises in Aged Care

3

Poppy's Home Care Pty Ltd is a dedicated and registered aged care provider proudly serving Secret Harbour, WA, and the surrounding communities. They are committed to supporting individuals with Home Care Packages (HCP), the Commonwealth Home Support Programme (CHSP), and Department of Veterans' Affairs (DVA) clients.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed
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Decerto Supports

Secret Harbour, WA and 71 others ยท State-wide provider

Specialises in Personal care ยท Psychosocial recovery coaching ยท Cleaning

4

Decerto Supports is dedicated to providing high-quality NDIS disability support services tailored to the unique needs of residents in Secret Harbour. Understanding the importance of local, compassionate care, Decerto Supports aims to empower participants within the Secret Harbour community to live fulfilling and independent lives.

Median response time11 hours

Carinya Healthcare Services

Secret Harbour, WA and 25 others ยท Regional provider

Specialises in Personal care ยท Social support ยท Nursing

5

Understanding the unique needs of this vibrant coastal community, the provider delivers a comprehensive range of services designed to enhance independence and quality of life. From daily personal care to specialized nursing, Carinya Healthcare Services is committed to empowering individuals in Secret Harbour.

How we verified this provider

Median response time6 hours

Wellness Disability Services

Secret Harbour, WA and 2 others ยท Hyperlocal provider

Specialises in Gardening

6

Wellness Disability Services is a trusted, registered NDIS provider proudly serving Secret Harbour and the wider Western Australian community. They offer comprehensive disability support tailored to individual needs, ensuring participants receive the highest quality of care close to home.

How we verified this provider

Median response time2 hours

Gracefulhealth Group Pty Ltd

Secret Harbour, WA

Specialises in Support Workers ยท Personal Care ยท Transport

7

Gracefulhealth Group Pty Ltd is a trusted NDIS provider dedicated to supporting individuals with disability in Secret Harbour, Western Australia, and the surrounding communities. As a registered NDIS provider, they are committed to delivering high-quality, person-centred support to help participants achieve their goals.

How we verified this provider

Pk Independent Living

Secret Harbour, WA

Specialises in Support Workers ยท Personal Care ยท Transport

8

They are committed to delivering high-quality disability support services tailored to meet individual needs.

How we verified this provider

Infinity Supports WA Pty Ltd

Secret Harbour, WA

Specialises in Support Workers ยท Personal Care ยท Transport

9

They are committed to delivering high-quality, person-centred disability support services to empower participants to live fulfilling lives.

How we verified this provider

Aspire Disability

Secret Harbour, WA

Specialises in Transport ยท Personal Care ยท Support Workers

10

They offer professional support to NDIS participants, helping them achieve their goals.

How we verified this provider

How we rank providers

Rankings in Secret Harbour are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here offer personal care, domestic help and cleaning, and social and community support.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Secret Harbour rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

11

providers in Secret Harbour

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Secret Harbour

Secret Harbour sits within the Rockingham (City) council area, home to around 12,073 residents. Connecting with a home care package provider who already works locally means shorter travel and familiarity with nearby services.

Population

12,073

Local council

Rockingham (City)

Median income

$42,900

Area

6.545 kmยฒ

Source: Australian Bureau of Statistics.

Home Care Package at a glance

Funding

Support at Home, Home Care Packages Level 1-4, DVA, Private

Availability

7 days a week

Wait time

Usually within 1-2 weeks

Cost

Based on classification level

Hours

Flexible scheduling, including weekends

Median response

8 minutes

How Much Do Home Care Packages Cost in Secret Harbour?

Home Care Package services in Secret Harbour are subsidised by the Australian Government, which pays an annual subsidy directly to your chosen provider. The subsidy amount depends on your package level, ranging from around $10,000 per year for a Level 1 package to over $60,000 per year for a Level 4 package. Individual service rates typically range from Based on classification level (1-4).

Provider fees come from your package budget, not from your own pocket in most cases. However, providers charge an administration or management fee, which can range from 15% to 35% of your total package budget. This fee covers care coordination, compliance, and administrative costs. Comparing management fees is one of the most important steps when choosing a provider, because a lower fee means more money left for direct services.

You may also be asked to pay an income-tested care fee as a co-contribution, assessed by Services Australia based on your income. For most pensioners, this fee is nil or minimal. Full pensioners pay no income-tested fee.

A basic daily fee may also apply. Providers can charge up to 17.5% of the basic age pension per day as a basic daily fee, though some providers choose not to charge this.

Time Indicative rate
Level 1 annual subsidy (basic care needs) ~$10,271/yr
Level 2 annual subsidy (low care needs) ~$18,063/yr
Level 3 annual subsidy (intermediate care needs) ~$39,310/yr
Level 4 annual subsidy (high care needs) ~$60,000/yr
Typical service rate (from package funds) $50 - $90/hr
Provider management fee 15% - 35% of package budget

Subsidy figures are indicative and subject to annual indexation by the Australian Government. Service rates and management fees vary by provider. All figures relate to the Home Care Packages Program subsidy amounts.

Cost Comparison: Secret Harbour vs Western Australia & National

How home care package costs in Secret Harbour compare with Western Australia state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Secret Harbour WA Average National Average
Hourly rate Based on classification level $52 - $70 $52 - $70
Daily rate (8hr) $340 - $470 $340 - $470 $340 - $480
Providers available 10 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Home Care Package Services in Secret Harbour

Home Care Packages are funded by the Australian Government through the My Aged Care system. To access a package, you need to be assessed by an Aged Care Assessment Team (ACAT) and assigned a package level. The funding goes directly to your approved provider, and you draw down on it for services throughout the year.

Home Care Package (HCP) subsidy: The government pays a subsidy to your chosen provider on your behalf. You do not receive this money directly. Instead, the provider manages the budget and uses it to pay for approved services. You receive a monthly statement showing expenditure, remaining budget, and provider fees.

Department of Veterans' Affairs (DVA): Veterans holding a DVA Gold or White Card may be eligible for home care services under DVA programs, separately from or in addition to HCP. Some providers are experienced in managing both HCP and DVA entitlements. Ask providers about their DVA experience when enquiring.

Commonwealth Home Support Programme (CHSP): CHSP provides entry-level subsidised support for older Australians who do not yet need a full Home Care Package. If you are waiting for a package to be assigned, CHSP services can provide basic assistance in the interim. A My Aged Care referral is required.

Private payment: You can pay privately for additional services on top of your package, or access services privately if you are waiting for a package. Private rates are similar to HCP service rates. Some providers offer package-style arrangements for private clients, where they coordinate care and manage a budget on your behalf.

What to Expect from a Home Care Package Provider in Secret Harbour

A Home Care Package provider coordinates and delivers a range of home-based services to support you to live independently. Services can include personal care, domestic assistance, meals, transport, social support, home modifications, and allied health services, depending on your package level and assessed needs.

The process starts with a My Aged Care assessment. An ACAT assessor visits you at home, assesses your care needs, and recommends a package level. You are then placed in the national queue and assigned a package when one becomes available. Once assigned, you have 56 days to select a provider and enter into a Home Care Agreement.

When you choose a provider, they will conduct a care assessment to understand your goals and needs in detail. They will develop a care plan with you and assign a care coordinator who manages your services and budget. Your care coordinator is your main point of contact for arranging, adjusting, and reviewing your services.

You should receive a monthly statement from your provider showing exactly how your funds have been spent, what fees have been charged, and the balance remaining. Transparency in fee reporting is a sign of a quality provider.

If your needs increase, you can request a reassessment through My Aged Care to be considered for a higher package level. If your provider is not meeting your needs or their fees are too high, you have the right to transfer to another provider. The package funds follow you to the new provider.

Care Services Available in Secret Harbour

Provider counts by service type in Secret Harbour

Western Australia Regulations & Compliance

In Western Australia, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission. WA requires NDIS workers to hold a current National Police Certificate and NDIS Worker Screening Check through the WA NDIS Worker Screening Unit.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Secret Harbour?
Based on 6 real provider connections on Carevo in Secret Harbour, providers respond with a median of 8 minutes. 100% of enquiries are connected with a provider within 1 hour, and 100% within 24 hours.
How many Home Care Package providers are there in Secret Harbour?
There are currently 10 approved Home Care Package providers serving Secret Harbour listed on Carevo. All are approved by the Australian Government to deliver the Home Care Packages Program.
What does a Home Care Package cost me personally?
For most pensioners, the out-of-pocket cost is minimal. The government pays the package subsidy directly to your provider. You may pay a basic daily fee (up to 17.5% of the basic age pension per day) and, if assessed as having income above the threshold, an income-tested care fee. The provider also deducts their management fee from the package budget before spending on services.
How do I compare Home Care Package providers?
The most important factors to compare are the management fee percentage, the hourly rate for services, the care coordination model, and staff qualifications. A provider with a lower management fee leaves more of your budget for direct services. Ask each provider for a sample monthly statement and a written fee schedule before making a decision.
How long does it take to get a Home Care Package?
After an ACAT assessment approves you for a package, you are placed in a national queue. Wait times vary by package level and your priority status. Level 3 and 4 packages have historically had longer wait times. If your needs are urgent, the ACAT assessor can flag this for priority assignment. CHSP services are available in the interim.
Can I change my Home Care Package provider?
Yes. You can transfer your package to a new provider at any time. The package funds follow you to the new provider. You need to give notice to your current provider as stated in your Home Care Agreement, usually 14 to 28 days. Check your agreement before initiating a transfer.
What is the difference between a Home Care Package and CHSP?
CHSP (Commonwealth Home Support Programme) provides entry-level, subsidised services for older Australians with basic support needs. It is funded per service rather than as an annual package. Home Care Packages are for people with more complex needs and provide a larger, coordinated annual budget managed by a single provider. Both require a My Aged Care assessment.
Can my Home Care Package fund home modifications?
Yes. Home modifications such as grab rails, ramps, and bathroom aids can be funded from a Home Care Package, subject to your package budget and the provider approving the modification as part of your care plan. Higher-level packages have more capacity to fund equipment and modifications alongside regular services.
What happens to unspent Home Care Package funds?
Unspent funds accumulate in your package budget and remain available for your care. They do not expire at the end of the financial year. If you leave a provider or enter residential care, unspent funds (minus the exit fee if applicable) are returned to the government, not to you personally.

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