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Navigator Support in Cairns, QLD

Find navigator support in Cairns, QLD

Funded via NDIS.

1 hour 33 min median response · 40% within 1 hour · 90% within 24 hours

For navigator support

  • Funded via NDIS
  • Median response 1 hour 33 min
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This guide compares the top navigator support providers in Cairns. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 3 navigator support providers serving Cairns.

Best Navigator Support providers near me

Showing 3 of 3 providers·How we rank

Trusted provider

Mapple Care

Cairns City, QLD and 30 others · National provider

Specialises in Personal care · Transport · Equipment hire

1

Mapple Care is a leading registered NDIS provider dedicated to delivering exceptional disability support services to the vibrant community of Cairns City, QLD. Understanding the unique needs of individuals with disabilities in this tropical region, Mapple Care offers a comprehensive suite of services designed to foster independence, promote community engagement, and enhance overall well-being.

How we verified this provider

Median response time15 hours
NDIS coverage17 groups
Visit website 0479160265
Trusted provider

Ozzi Care Services

Cairns North, QLD and 24 others · National provider

Specialises in Personal care · Meal preparation · Transport

2

Ozzicareservices Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services to the Cairns North community. Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to enhance independence, promote community engagement, and improve overall quality of life for participants in Cairns North.

How we verified this provider

Median response time10 hours
NDIS coverage15 groups
View profile 0401028796
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Quality Living and Support Services

Cairns North, QLD and 16 others · National provider

Specialises in Personal care · Community access · SIL

3

Quality Living and Support Services is a dedicated NDIS provider offering comprehensive disability support to the residents of Cairns North, QLD. With a commitment to empowering individuals, the provider delivers a range of essential services designed to enhance daily living and foster community participation within Cairns North and its surrounding areas.

How we verified this provider

Median response time49 minutes
NDIS coverage8 groups
Availability Open now · 9AM-5PM
Visit website 0744261812

How we rank providers

Rankings in Cairns are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Support Coordination, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Cairns rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

0

providers in Cairns

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Navigator Support at a glance

Funding

NDIS, Foundational Supports

Availability

Co-designed and piloted 2026 to 2028

Wait time

Support coordination available now; navigator role rolling out 2026 to 2028

Cost

Navigator role government funded under reforms; support coordination funded in NDIS plans

Hours

By appointment

Median response

1 hour 33 min

How Much Does Navigator Support Cost in Cairns?

Navigator Support in Cairns typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: NDIS, Foundational Supports.

Cost Comparison: Cairns vs Queensland & National

How navigator support costs in Cairns compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Cairns QLD Average National Average
Hourly rate Navigator role government funded under reforms; support coordination funded in NDIS plans $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 3 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Navigator Support in Cairns

Navigator Support in Cairns can be funded through NDIS, Foundational Supports. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Navigator Support Is Like in Cairns

Finding navigator support in Cairns starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Cairns and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Cairns

Provider counts by service type in Cairns

Support Workers
4Social Support
4Therapy
4Transport
3Cleaning
3Allied Health
3Aged Care
3Respite Care
3Personal Care
2
equipment
1
View all services →

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Statement of Rights Complaints Policy Privacy Policy

Cairns at a glance

Population 65+

1,760 (14%)

State avg 16.2%

NDIS participants

1,195

Active support recipients

Aged Care beds

245

Residential care capacity

Home Care Packages

666 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Cairns Hospital

6.5km away

GP clinics

18

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Cairns Central • Priceline Pharmacy Cairns

Community support

Cairns Regional Council seniors • Blue Care Cairns

Tropical tourism hub. Gateway to Great Barrier Reef. Significant Aboriginal and Torres Strait Islander population.

Flat coastal terrain. Esplanade Lagoon has accessible facilities. Tropical climate considerations.

Postcode: 4870
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Cairns?
Based on 20 real provider connections on Carevo in Cairns, providers respond with a median of 1 hour 33 min. 40% of enquiries are connected with a provider within 1 hour, and 90% within 24 hours.
How many navigator support providers are in Cairns?
There are currently 3 navigator support providers serving Cairns listed on Carevo.
How much does navigator support cost in Cairns?
Navigator Support in Cairns typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Cairns?
Look for providers who are NDIS registered, have experience with your specific needs, and service Cairns. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Cairns?
Yes. Carevo lists 3 navigator support providers serving Cairns, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Cairns have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Cairns?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Cairns, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Cairns?
Many navigator support providers in Cairns offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Cairns is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Navigator Support in nearby Cairns & Far North QLD locations

Redlynch Gordonvale Mount Sheridan Edge Hill Clifton Beach Mossman Trinity Beach Mareeba Bingil Bay Coen Mount Fox Aeroglen Tinaroo Aurukun Palm Cove Lower Daintree

Browse by condition in Cairns

Autism Intellectual Disability Developmental Delay Psychosocial Disability Cerebral Palsy Acquired Brain Injury Down Syndrome Spinal Cord Injury All conditions

Other services in Cairns

Browse related NDIS and aged care services available in Cairns.

Support Workers Support Coordination Plan Management Therapy Services SIL Accommodation Transport Personal Care Respite Care All services in Cairns

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