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Navigator Support in Hawthorn East, VIC

Find navigator support in Hawthorn East, VIC

Funded via NDIS.

25 minutes median response · 83% within 1 hour · 100% within 24 hours

For navigator support

  • 4 verified providers in Hawthorn East
  • Funded via NDIS
  • Median response 25 minutes
  • Free quotes, no obligation

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This guide compares the top navigator support providers in Hawthorn East. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 4 navigator support providers serving Hawthorn East.

Best Navigator Support providers near me

Showing 4 of 4 providers·How we rank

Trusted provider

CarePro

Hawthorn East, VIC and 76 others · National provider

Specialises in Personal care · Domestic assistance · SIL

1

CarePro offers a comprehensive suite of NDIS disability support services designed to empower participants living in Hawthorn East. Understanding the unique needs of the local community, CarePro is dedicated to delivering person-centred care that fosters independence and enhances quality of life. As a committed NDIS provider, the team focuses on building strong relationships with participants to ensure their support aligns perfectly with their individual goals and aspirations.

Median response time3 hours

Safe Heaven Care

Hawthorn East, VIC and 24 others · National provider

Specialises in Personal care · Domestic assistance · Support coordination

2

Safe Heaven Care is a leading NDIS provider dedicated to delivering exceptional disability support services throughout Hawthorn East, VIC. Understanding the unique needs of individuals with disabilities in this vibrant community, Safe Heaven Care offers a comprehensive suite of NDIS-registered services designed to foster independence, enhance well-being, and empower participants to live fulfilling lives.

How we verified this provider

Median response time3 hours
NDIS coverage15 groups

Delightful Care Solutions

Hawthorn East, VIC and 62 others · Regional provider

Specialises in Therapy · Allied health · Domestic assistance

3

Understanding the unique needs of individuals with disabilities, the provider focuses on fostering independence, enhancing community participation, and improving overall quality of life for participants within Hawthorn East and its surrounding communities.

How we verified this provider

Median response time7 hours
NDIS coverage10 groups
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Butter Fish Services

Hawthorn East, VIC and 111 others · National provider

Specialises in Therapy

4

Understanding the unique needs of individuals with disabilities, the provider focuses on fostering independence and enhancing the quality of life for residents in Hawthorn East.

How we verified this provider

Median response time1 hour
NDIS coverage10 groups

How we rank providers

Rankings in Hawthorn East are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Support Coordination, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Hawthorn East rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

4

providers in Hawthorn East

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Hawthorn East

Hawthorn East sits within the Boroondara (City) council area, home to around 14,321 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.

Population

14,321

Local council

Boroondara (City)

Median income

$51,012

Area

3.484 km²

Source: Australian Bureau of Statistics.

Navigator Support at a glance

Funding

NDIS, Foundational Supports

Availability

Co-designed and piloted 2026 to 2028

Wait time

Support coordination available now; navigator role rolling out 2026 to 2028

Cost

Navigator role government funded under reforms; support coordination funded in NDIS plans

Hours

By appointment

Median response

25 minutes

How Much Does Navigator Support Cost in Hawthorn East?

Navigator Support in Hawthorn East typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: NDIS, Foundational Supports.

Cost Comparison: Hawthorn East vs Victoria & National

How navigator support costs in Hawthorn East compare with Victoria state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Hawthorn East VIC Average National Average
Hourly rate Navigator role government funded under reforms; support coordination funded in NDIS plans $52 - $72 $52 - $70
Daily rate (8hr) $340 - $480 $340 - $480 $340 - $480
Providers available 4 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Navigator Support in Hawthorn East

Navigator Support in Hawthorn East can be funded through NDIS, Foundational Supports. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Navigator Support Is Like in Hawthorn East

Finding navigator support in Hawthorn East starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Hawthorn East and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Hawthorn East

Provider counts by service type in Hawthorn East

Victoria Regulations & Compliance

In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Hawthorn East at a glance

Population 65+

2,357 (15%)

State avg 16.2%

0

Aged Care beds

0

Residential care capacity

Home Care Packages

0 active

In-home support

Average wait time

4-8 weeks

State avg 4-8 weeks

GP clinics

0

Within 5km

Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Hawthorn East?
Based on 6 real provider connections on Carevo in Hawthorn East, providers respond with a median of 25 minutes. 83% of enquiries are connected with a provider within 1 hour, and 100% within 24 hours.
How many navigator support providers are in Hawthorn East?
There are currently 4 navigator support providers serving Hawthorn East listed on Carevo.
How much does navigator support cost in Hawthorn East?
Navigator Support in Hawthorn East typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Hawthorn East?
Look for providers who are NDIS registered, have experience with your specific needs, and service Hawthorn East. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Hawthorn East?
Yes. Carevo lists 4 navigator support providers serving Hawthorn East, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Hawthorn East have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Hawthorn East?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Hawthorn East, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Hawthorn East?
Many navigator support providers in Hawthorn East offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Hawthorn East is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

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