Navigator support providers in Heidelberg, Victoria
Funded via government programs.
For navigator support
- 24 providers in Heidelberg
- Funded via government programs
- Free, no obligation
- One request, providers respond
It only takes one minute and it's free.
Best Navigator Support providers near me
Showing 10 of 10 providers·How we chose these
Heidelberg, VIC and 33 othersAlso servesBraybrook, VIC · Broadmeadows, VIC · Brunswick, VIC · Carnegie, VIC · Caroline Springs, VIC · Chadstone, VIC · Coburg, VIC · Collingwood, VIC · Cranbourne, VIC · Dandenong, VIC · Doncaster, VIC · Essendon, VIC · +21 more · National provider
- 25+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Cleaning, Personal care, Social support
Auslife Disability Care is among the highest-ranked NDIS registered providers offering support coordination in Heidelberg, Victoria in our data. Most enquiries to them come from families and carers. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Heidelberg, VIC and 104 othersAlso servesAdelaide, SA · Altona, VIC · Armstrong Creek, VIC · Aspendale, VIC · Ballarat East, VIC · Barwon Heads, VIC · Belmont, VIC · Bendigo, VIC · Bentleigh, VIC · Bentleigh East, VIC · Bonbeach, VIC · Boronia, VIC · +92 more · National provider
- 25+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Respite care, Cleaning
Easy Care Support Services is an NDIS registered provider offering support coordination in Heidelberg, Victoria. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. Families most often connect with them for personal care and respite care. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Heidelberg, VIC and 70 othersAlso servesArmadale, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Berwick, VIC · Blackburn North, VIC · Box Hill, VIC · Burwood, VIC · Camberwell, VIC · Carrum Downs, VIC · Cheltenham, VIC · Corio, VIC · +58 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning
Aligned Assist is an NDIS registered provider offering support coordination in Heidelberg, Victoria. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 20 NDIS support categories, including daily personal care, community nursing and Communication and Information Equipment.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Heidelberg, VIC and 4 othersAlso servesBundoora, VIC · Heidelberg West, VIC · Mount Gambier, SA · Townsville City, QLD · National provider
- 5+ families connected
- Specialises in Support coordination, Respite care, Personal care
Amplify Care is an NDIS registered provider offering support coordination in Heidelberg, Victoria. Families most often connect with them for respite care and personal care. Most enquiries to them come from participants directly. Registered across 11 NDIS support categories, including Assistance to access and/or maintain employment and/or education, transport assistance and shared living support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Heidelberg, VIC and 24 othersAlso servesBerwick, VIC · Brighton, VIC · Brunswick, VIC · Bundoora, VIC · Cranbourne, VIC · Dandenong, VIC · Diamond Creek, VIC · Doncaster, VIC · Doncaster East, VIC · East Melbourne, VIC · Eltham, VIC · Frankston, VIC · +12 more
- Specialises in Cleaning, Personal Care, Respite Care
Yarrawell Allied Care works across 10 NDIS support categories in Heidelberg, Victoria. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Specialises in Cleaning, Personal Care, Social Support
Based in Heidelberg, Victoria, Tender Hearts Home And Community Care is an NDIS registered provider offering support coordination. Registered across 10 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Heidelberg, VIC and 11 othersAlso servesAbbotsford, NSW · Bankstown, NSW · Burwood, NSW · Central Coast, NSW · Dandenong, VIC · Geelong, VIC · Ivanhoe, VIC · Liverpool, NSW · Noble Park, VIC · Oakleigh East, VIC · Werribee, VIC · National provider
- Specialises in Personal care, Cleaning, SIL
Based in Heidelberg, Victoria, Melbourne Health & Care Services is an NDIS registered and aged care approved provider offering support coordination. Registered across 9 NDIS support categories, including shared living support, daily living skills and transport assistance. Personal care and cleaning are among their most-requested supports. They operate across multiple states.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Cleaner, Social Worker, Welfare Worker
Heidelberg, VIC and 8 othersAlso servesCoolaroo, VIC · Junction Village, VIC · Melbourne, VIC · Officer, VIC · Pakenham, VIC · Pascoe Vale, VIC · Point Cook, VIC · Wollert, VIC · Hyperlocal provider
- Fast responder, usually replies within an hour
- Specialises in SIL
Arete Care is an NDIS registered provider offering support coordination in Heidelberg, Victoria. Families most often connect with them for SIL. Support coordinators often connect their participants with them. Registered across 8 NDIS support categories, including household tasks, shared living support and daily personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner
Heidelberg, VIC and 10 othersAlso servesBerwick, VIC · Cranbourne, VIC · Melbourne, VIC · Moe, VIC · Morwell, VIC · Narre Warren, VIC · Pakenham, VIC · Sale, VIC · Traralgon, VIC · Warragul, VIC · State-wide provider
- Specialises in Allied health, Nursing
Better Lives Support Services works across 10 NDIS support categories in Heidelberg, Victoria. They operate across Victoria. They are most often contacted for allied health and nursing. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Heidelberg, VIC and 113 othersAlso servesAdelaide, SA · Ashburton, VIC · Ashwood, VIC · Ballarat Central, VIC · Ballarat North, VIC · Belgrave, VIC · Bellfield, VIC · Benalla, VIC · Bendigo, VIC · Beveridge, VIC · Blackburn North, VIC · Bonbeach, VIC · +101 more · National provider
- Fast responder, usually replies within 2 hours
- Specialises in Allied Health, Art Therapy, Occupational Therapy
Butter Fish Services is an NDIS registered provider offering support coordination in Heidelberg, Victoria. Registered across 11 NDIS support categories, including Assistance to access and/or maintain employment and/or education, Early Childhood Supports and shared living support. They operate across multiple states. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Team includes Art Therapist, Counsellor, Occupational Therapist
About Navigator Support in Heidelberg
This guide compares the top navigator support providers in Heidelberg. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 navigator support providers serving Heidelberg.
How we rank providers
Rankings in Heidelberg are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Heidelberg rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
24
providers in Heidelberg
32,039
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in VIC
In the last 90 days, families across VIC made 1,104 care requests through Carevo, and 41% were marked urgent. The funding mix was 48% NDIS, 40% Home Care Package or aged care, and 12% privately funded.
Based on real requests submitted to Carevo across VIC. Updated each build.
About Heidelberg
Heidelberg sits within the Banyule (City) council area, home to around 6,225 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
5,402 (20%)
State avg 18.6%
Need help with daily activities
1,484 (5.5%)
State avg 6.1%
Median personal income
$991/wk
Weekly, persons 15+ (ABS)
Language support in Heidelberg
Heidelberg has a large Mandarin-speaking community (4.9% of residents), so finding NDIS navigators in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Navigator Support at a glance
- Funding
- Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
- Availability
- Co-designed and piloted 2026 to 2028
- Wait time
- Support coordination available now; navigator role rolling out 2026 to 2028
- Cost
- Navigator role government funded under reforms; support coordination funded in NDIS plans
- Hours
- By appointment
- Median response
- 5 minutes
How Much Does Navigator Support Cost in Heidelberg?
Navigator Support in Heidelberg typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.
How to Pay for Navigator Support in Heidelberg
Navigator Support in Heidelberg can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Navigator Support Is Like in Heidelberg
Finding navigator support in Heidelberg starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Heidelberg and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Heidelberg
Provider counts by service type in Heidelberg
Victoria Regulations & Compliance
In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.
Frequently Asked Questions
How quickly do providers respond to enquiries in Heidelberg?
Across VIC on Carevo, providers respond to enquiries with a median of 5 minutes. 76% of enquiries are connected with a provider within 1 hour, and 93% within 24 hours (based on 3387 provider connections across VIC).
How many navigator support providers are in Heidelberg?
There are currently 10 navigator support providers serving Heidelberg listed on Carevo.
How much does navigator support cost in Heidelberg?
Navigator Support in Heidelberg typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Heidelberg?
Look for providers who are NDIS registered, have experience with your specific needs, and service Heidelberg. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Heidelberg?
Yes. Carevo lists 10 navigator support providers serving Heidelberg, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Heidelberg have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Heidelberg?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Heidelberg, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Heidelberg?
Many navigator support providers in Heidelberg offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Heidelberg is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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