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Navigator Support in Moonee Ponds, VIC

Navigator support providers in Moonee Ponds, Victoria

Funded via government programs.

5 minutes median response · 76% within 1 hour

For navigator support

  • 29 providers in Moonee Ponds
  • Funded via government programs
  • Free, no obligation
  • One request, providers respond

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Best Navigator Support providers near me

Showing 10 of 10 providers·How we chose these

1

Moonee Ponds, VIC

  • Specialises in Support Coordination

Care Cove Support Services is an NDIS registered provider offering support coordination serving Moonee Ponds, Victoria.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsSupport Coordination
1300 810 006
Trusted provider
2

Moonee Ponds, VIC and 33 othersAlso servesBraybrook, VIC · Broadmeadows, VIC · Brunswick, VIC · Carnegie, VIC · Caroline Springs, VIC · Chadstone, VIC · Coburg, VIC · Collingwood, VIC · Cranbourne, VIC · Dandenong, VIC · Doncaster, VIC · Essendon, VIC · +21 more · National provider

  • 25+ families connected
  • Fast responder, usually replies within 2 hours
  • Specialises in Cleaning, Personal care, Social support

Based in Moonee Ponds, Victoria, Auslife Disability Care is an NDIS registered provider offering support coordination. Cleaning and personal care are among their most-requested supports. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance to access and/or maintain employment and/or education · Group and Centre Based Activities · Assistance with daily life tasks in a group or shared living arrangement · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Innovative Community Participation · Daily Personal Activities · Development of daily living and life skills · Household tasks · Participation in community/social and civic activities
0432487141
3

Moonee Ponds, VIC and 20 othersAlso servesBlackburn, VIC · Bundoora, VIC · Cranbourne South, VIC · Deer Park, VIC · Doveton, VIC · Geelong, VIC · Inverloch, VIC · Melbourne, VIC · Mildura, VIC · Mill Park, VIC · Montmorency, VIC · Niddrie, VIC · +8 more · Regional provider

  • 5+ families connected
  • Specialises in Allied health, Support coordination

Based in Moonee Ponds, Victoria, Go Care is an NDIS registered provider offering support coordination. Most enquiries to them come from participants directly. Allied health are among their most-requested supports. Registered across 10 NDIS support categories, including transport assistance, Innovative Community Participation and household tasks.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance with travel/transport arrangements · Innovative Community Participation · Household tasks · Group and Centre Based Activities · Accommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Development of daily living and life skills · Participation in community/social and civic activities
0467958396
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4

Moonee Ponds, VIC and 24 othersAlso servesAirport West, VIC · Altona Meadows, VIC · Ballarat Central, VIC · Ballarat North, VIC · Bendigo, VIC · Bentleigh East, VIC · Boronia, VIC · Diamond Creek, VIC · Footscray, VIC · Geelong, VIC · Hawthorn East, VIC · Heathmont, VIC · +12 more · National provider

  • 10+ families connected
  • Specialises in Cleaning, Personal care

Safe Heaven Care works across 15 NDIS support categories in Moonee Ponds, Victoria. Most enquiries to them come from participants directly. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.

How this listing is sourced

NDIS coverage15 groupsNDIS registration groupsHigh Intensity Daily Personal Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Early Childhood Supports · Support Coordination · Specialised Supported Employment · Innovative Community Participation · Development of daily living and life skills · Household tasks · Participation in community/social and civic activities · Assistance to access and/or maintain employment and/or education · Daily Personal Activities · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Group and Centre Based Activities
0401963433
5

Moonee Ponds, VIC

  • Specialises in Cleaning, Personal Care, Respite Care

Live Strong, Be Strong works across 10 NDIS support categories in Moonee Ponds, Victoria.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Early Childhood Supports · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
1800225542
6

Moonee Ponds, VIC and 11 othersAlso servesBraybrook, VIC · Burnside, VIC · Caroline Springs, VIC · Deer Park, VIC · Derrimut, VIC · Essendon, VIC · Hillside, VIC · Maribyrnong, VIC · Melbourne, VIC · Sunshine, VIC · Tarneit, VIC · State-wide provider

  • 5+ families connected
  • Specialises in Cleaning, Respite care

Based in Moonee Ponds, Victoria, Holistic Plus Care is an NDIS registered provider offering support coordination. Most enquiries to them come from families and carers. Cleaning and respite care are among their most-requested supports. They operate across Victoria.

How this listing is sourced

NDIS coverage3 groupsNDIS registration groupsSupport Coordination · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Therapeutic Supports
1300 803 776
7

Moonee Ponds, VIC and 4 othersAlso servesBendigo, VIC · Melbourne, VIC · Parkdale, VIC · Tyabb, VIC · Regional provider

  • Fast responder, usually replies within 2 hours
  • Specialises in Allied Health, Early Childhood Intervention, Equipment

The OT Group is an NDIS registered provider offering support coordination in Moonee Ponds, Victoria. Registered across 9 NDIS support categories, including Home Modifications, Early Childhood Supports and Support Coordination. They support both NDIS and aged care funding.

How this listing is sourced

NDIS coverage9 groupsNDIS registration groupsHome Modifications · Early Childhood Supports · Support Coordination · Assistive Products for Personal Care and Safety · Therapeutic Supports · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistive Products for Household Tasks · Personal Mobility Equipment · Specialised Driver Training
0390871000
8

Moonee Ponds, VIC and 22 othersAlso servesCarrum Downs, VIC · Central Coast, NSW · Craigieburn, VIC · Doncaster East, VIC · Doreen, VIC · Erina, NSW · Essendon, VIC · Grovedale, VIC · Hawthorn, VIC · Hoppers Crossing, VIC · Malvern, VIC · Narre Warren, VIC · +10 more

  • Specialises in Psychology, Support Workers, Therapy

New View Psychology is an NDIS registered provider offering support coordination serving Moonee Ponds, Victoria. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage2 groupsNDIS registration groupsSupport Coordination · Therapeutic Supports
1300 830 687
  • Specialises in Cleaning, Personal Care, Respite Care

Based in Moonee Ponds, Victoria, Healing Ability Support Services is an NDIS registered provider offering support coordination. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities
  • Specialises in Accommodation Support, Behaviour Support, Cleaning

How this listing is sourced

NDIS coverage13 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Behaviour Support · Support Coordination

About Navigator Support in Moonee Ponds

This guide compares the top navigator support providers in Moonee Ponds. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 navigator support providers serving Moonee Ponds.

How we rank providers

Rankings in Moonee Ponds are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Moonee Ponds rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in VIC

In the last 90 days, families across VIC made 1,104 care requests through Carevo, and 41% were marked urgent. The funding mix was 48% NDIS, 40% Home Care Package or aged care, and 12% privately funded.

Based on real requests submitted to Carevo across VIC. Updated each build.

About Moonee Ponds

Moonee Ponds sits within the Moonee Valley (City) council area, home to around 14,250 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

2,528 (15.6%)

State avg 18.6%

Need help with daily activities

894 (5.5%)

State avg 6.1%

Median personal income

$1,113/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

Language support in Moonee Ponds

Moonee Ponds has a large Italian-speaking community (5.2% of residents), so finding NDIS navigators in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.

Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.

Navigator Support at a glance

Funding
Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
Availability
Co-designed and piloted 2026 to 2028
Wait time
Support coordination available now; navigator role rolling out 2026 to 2028
Cost
Navigator role government funded under reforms; support coordination funded in NDIS plans
Hours
By appointment
Median response
5 minutes

How Much Does Navigator Support Cost in Moonee Ponds?

Navigator Support in Moonee Ponds typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.

Source: NDIS Pricing Arrangements and Price Limits 2025-26

How to Pay for Navigator Support in Moonee Ponds

Navigator Support in Moonee Ponds can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Navigator Support Is Like in Moonee Ponds

Finding navigator support in Moonee Ponds starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Moonee Ponds and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Moonee Ponds

Provider counts by service type in Moonee Ponds

Victoria Regulations & Compliance

In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Moonee Ponds?

Across VIC on Carevo, providers respond to enquiries with a median of 5 minutes. 76% of enquiries are connected with a provider within 1 hour, and 93% within 24 hours (based on 3387 provider connections across VIC).

How many navigator support providers are in Moonee Ponds?

There are currently 10 navigator support providers serving Moonee Ponds listed on Carevo.

How much does navigator support cost in Moonee Ponds?

Navigator Support in Moonee Ponds typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.

How do I choose a navigator support provider in Moonee Ponds?

Look for providers who are NDIS registered, have experience with your specific needs, and service Moonee Ponds. Use our directory to compare providers, check their verification status, and view their service offerings.

Can I choose my own navigator support provider in Moonee Ponds?

Yes. Carevo lists 10 navigator support providers serving Moonee Ponds, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.

What qualifications should navigator support providers in Moonee Ponds have?

Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.

What happens if I'm not happy with my navigator support provider in Moonee Ponds?

You have the right to change your navigator support provider at any time. If you are unhappy with the service in Moonee Ponds, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.

Is navigator support available on weekends in Moonee Ponds?

Many navigator support providers in Moonee Ponds offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.

How do I know if a navigator support provider in Moonee Ponds is NDIS registered?

You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

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