Navigator support providers in The Basin, Victoria
Funded via government programs.
For navigator support
- 5 providers in The Basin
- Funded via government programs
- Free, no obligation
- One request, providers respond
It only takes one minute and it's free.
Best Navigator Support providers near me
Showing 5 of 5 providers·How we chose these
The Basin, VIC and 35 othersAlso servesAirport West, VIC · Ballarat Central, VIC · Ballarat North, VIC · Bendigo, VIC · Boronia, VIC · Broadmeadows, VIC · Clyde North, VIC · Collingwood, VIC · Cranbourne, VIC · Cranbourne West, VIC · Diamond Creek, VIC · Epping, VIC · +23 more · State-wide provider
- Specialises in SIL
Wise West Connect Services is an NDIS registered provider offering support coordination in The Basin, Victoria. Families most often connect with them for SIL. Most enquiries to them come from families and carers. Registered across 12 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and shared living support.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
The Basin, VIC and 4 othersAlso servesAlbanvale, VIC · Armstrong Creek, VIC · Fairfield, VIC · Mooroolbark, VIC · State-wide provider
- 5+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Cleaning, SIL, Personal care
Based in The Basin, Victoria, Place of Hope Care is an NDIS registered provider offering support coordination. Most enquiries to them come from participants directly. Cleaning and SIL are among their most-requested supports. Registered across 10 NDIS support categories, including daily personal care, daily living skills and household tasks.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker
- Specialises in Cleaning, Nursing, Personal Care
Based in The Basin, Victoria, Well Plus Service is an NDIS registered provider offering support coordination. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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The Basin, VIC and 113 othersAlso servesAdelaide, SA · Ashburton, VIC · Ashwood, VIC · Ballarat Central, VIC · Ballarat North, VIC · Belgrave, VIC · Bellfield, VIC · Benalla, VIC · Bendigo, VIC · Beveridge, VIC · Blackburn North, VIC · Bonbeach, VIC · +101 more · National provider
- Fast responder, usually replies within 2 hours
- Specialises in Allied Health, Art Therapy, Occupational Therapy
Butter Fish Services works across 11 NDIS support categories in The Basin, Victoria. Active on Carevo in the past week. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Team includes Art Therapist, Counsellor, Occupational Therapist
The Basin, VIC and 502 othersAlso servesAirport West, VIC · Albert Park, VIC · Albion, VIC · Alexandria, NSW · Allambie Heights, NSW · Allawah, NSW · Altona, VIC · Altona Meadows, VIC · Altona North, VIC · Ardeer, VIC · Armadale, VIC · Arncliffe, NSW · +490 more · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning, Transport
Based in The Basin, Victoria, Permalink Support Services is an NDIS registered provider offering support coordination. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Registered across 17 NDIS support categories, including daily living skills, Assistance to access and/or maintain employment and/or education and Innovative Community Participation.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Navigator Support in The Basin
This guide compares the top navigator support providers in The Basin. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 5 navigator support providers serving The Basin.
How we rank providers
Rankings in The Basin are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in The Basin rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
5
providers in The Basin
32,039
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in VIC
In the last 90 days, families across VIC made 1,104 care requests through Carevo, and 41% were marked urgent. The funding mix was 48% NDIS, 40% Home Care Package or aged care, and 12% privately funded.
Based on real requests submitted to Carevo across VIC. Updated each build.
About The Basin
The Basin sits within the Knox (City) council area, home to around 4,416 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
775 (17.2%)
State avg 18.6%
Need help with daily activities
269 (6%)
State avg 6.1%
Median personal income
$815/wk
Weekly, persons 15+ (ABS)
Navigator Support at a glance
- Funding
- Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
- Availability
- Co-designed and piloted 2026 to 2028
- Wait time
- Support coordination available now; navigator role rolling out 2026 to 2028
- Cost
- Navigator role government funded under reforms; support coordination funded in NDIS plans
- Hours
- By appointment
- Median response
- 5 minutes
How Much Does Navigator Support Cost in The Basin?
Navigator Support in The Basin typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.
How to Pay for Navigator Support in The Basin
Navigator Support in The Basin can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Navigator Support Is Like in The Basin
Finding navigator support in The Basin starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service The Basin and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in The Basin
Provider counts by service type in The Basin
Victoria Regulations & Compliance
In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.
Frequently Asked Questions
How quickly do providers respond to enquiries in The Basin?
Across VIC on Carevo, providers respond to enquiries with a median of 5 minutes. 76% of enquiries are connected with a provider within 1 hour, and 93% within 24 hours (based on 3387 provider connections across VIC).
How many navigator support providers are in The Basin?
There are currently 5 navigator support providers serving The Basin listed on Carevo.
How much does navigator support cost in The Basin?
Navigator Support in The Basin typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in The Basin?
Look for providers who are NDIS registered, have experience with your specific needs, and service The Basin. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in The Basin?
Yes. Carevo lists 5 navigator support providers serving The Basin, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in The Basin have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in The Basin?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in The Basin, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in The Basin?
Many navigator support providers in The Basin offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in The Basin is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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