Navigator support providers in Townsville City, Queensland
Funded via government programs. 10 families in Townsville City have used Carevo to find a provider.
For navigator support
- 30 providers in Townsville City
- Funded via government programs
- Free, no obligation
- One request, providers respond
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Best Navigator Support providers near me
Showing 10 of 10 providers·How we chose these
Townsville City, QLD and 7 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Ipswich, QLD · Maroochydore, QLD · North Lakes, QLD · Surfers Paradise, QLD · The Gap, QLD · National provider
- 10+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Support coordination, Social support
Connect Coordination QLD is among the highest-ranked NDIS registered providers offering support coordination in Townsville City, Queensland in our data. Personal care and social support are among their most-requested supports. They have a track record of following through on more than 15 enquiries from families who connected through Carevo. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker, Welfare Worker
Townsville City, QLD and 55 othersAlso servesAcacia Ridge, QLD · Ballarat Central, VIC · Ballarat East, VIC · Benalla, VIC · Bendigo, VIC · Berwick, VIC · Brisbane, QLD · Cairns North, QLD · Camberwell, VIC · Central Coast, NSW · Coburg, VIC · Cranbourne, VIC · +43 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning, Allied health
Ozzi Care Services is an NDIS registered provider offering support coordination in Townsville City, Queensland. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Townsville City, QLD and 40 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · +28 more · Regional provider
- 10+ families connected
- Specialises in Personal care, SIL, Social support
Bluetree Care is an NDIS registered provider offering support coordination in Townsville City, Queensland. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Families most often connect with them for personal care and SIL. Support coordinators often connect their participants with them.
How this listing is sourced
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Townsville City, QLD and 11 othersAlso servesAtherton, QLD · Ayr, QLD · Brisbane, QLD · Brisbane City, QLD · Cairns City, QLD · Cairns North, QLD · Condon, QLD · Ipswich, QLD · Kirwan, QLD · Port Douglas, QLD · Redlynch, QLD · National provider
- 5+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Cleaning, Transport
Based in Townsville City, Queensland, True Supportive Care is an NDIS registered provider offering support coordination. Most enquiries to them come from participants directly. Personal care and cleaning are among their most-requested supports. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and high intensity personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker
Townsville City, QLD and 77 othersAlso servesAcacia Ridge, QLD · Bald Hills, QLD · Bellbird Park, QLD · Booval, QLD · Bracken Ridge, QLD · Brassall, QLD · Bray Park, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundamba, QLD · Burpengary, QLD · +65 more · State-wide provider
- 25+ families connected
- Specialises in Social support, Allied health
Complete Healthcare Connect works across 14 NDIS support categories in Townsville City, Queensland. They operate across Queensland. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for social support and allied health.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Welfare Worker
Townsville City, QLD and 14 othersAlso servesBrisbane, QLD · Bundaberg North, QLD · Coomera, QLD · Dandenong, VIC · Goodna, QLD · Inala, QLD · Ipswich, QLD · Perth, WA · Redbank Plains, QLD · Richlands, QLD · South Brisbane, QLD · Surfers Paradise, QLD · +2 more · National provider
- 10+ families connected
- Specialises in Cleaning, Allied health
Based in Townsville City, Queensland, Marpe Care Services is an NDIS registered provider offering support coordination. Cleaning and allied health are among their most-requested supports. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Registered across 13 NDIS support categories, including accommodation and tenancy assistance, daily living skills and Support Coordination.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Townsville City, QLD and 37 othersAlso servesAberfoyle Park, SA · Adelaide, SA · Adelaide Airport, SA · Ballarat East, VIC · Balwyn, VIC · Balwyn North, VIC · Bendigo, VIC · Box Hill, VIC · Broadmeadows, VIC · Brunswick, VIC · Camberwell, VIC · Chadstone, VIC · +25 more · National provider
- 25+ families connected
- Specialises in Support coordination, Allied health
Based in Townsville City, Queensland, Apex Health Professionals is an NDIS registered provider offering support coordination. Most enquiries to them come from families and carers. Allied health are among their most-requested supports. Registered across 15 NDIS support categories, including Innovative Community Participation, Early Childhood Supports and group and centre activities.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Team includes Occupational Therapist, Physiotherapist
Townsville City, QLD and 58 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · +46 more · National provider
- 50+ families connected
- Specialises in Personal care, Cleaning, Social support
Heart For Care Disability Services is an NDIS registered provider offering support coordination in Townsville City, Queensland. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Registered across 13 NDIS support categories, including daily living skills, Therapeutic Supports and high intensity personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Responded to my enquiry straight away
Verified care seeker, South Brisbane
Townsville City, QLD and 4 othersAlso servesAitkenvale, QLD · Ayr, QLD · Cairns North, QLD · Vincent, QLD · Hyperlocal provider
- Specialises in Cleaning, Social support
NQ Multi-Care is an NDIS registered provider offering support coordination in Townsville City, Queensland. Families most often connect with them for cleaning and social support. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Fast responder, usually replies within an hour
- Specialises in Cleaning, Social support, Personal care
Little Lantern Group is an NDIS registered provider offering support coordination in Townsville City, Queensland. Families most often connect with them for cleaning and social support. Registered across 10 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Navigator Support in Townsville City
This guide compares the top navigator support providers in Townsville City. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 navigator support providers serving Townsville City.
How we rank providers
Rankings in Townsville City are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Townsville City rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
30
providers in Townsville City
32,039
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Townsville City
In the last 90 days, families in Townsville City made 9 care requests through Carevo, and 10% were marked urgent. The funding mix was 25% NDIS, 63% Home Care Package or aged care, and 13% privately funded.
Based on real requests submitted to Carevo. Updated each build.
About Townsville City
Townsville City sits within the Townsville (City) council area, home to around 2,910 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
3,519 (16.2%)
State avg 17.7%
Need help with daily activities
1,084 (5%)
State avg 6.1%
Median personal income
$981/wk
Weekly, persons 15+ (ABS)
Nearest hospital
Townsville University Hospital
Public transport
TransLink buses
Pharmacies
Amcal Express Pharmacy Townsville City • Chemist Warehouse Townsville
Community support
Townsville City Council seniors programs • Blue Care North Queensland
North Queensland's CBD. Military base influence nearby. Growing university and healthcare sectors. Tropical lifestyle.
The Strand has accessible pathways. CBD area is generally flat. Castle Hill has limited accessibility. Hot tropical climate.
Navigator Support at a glance
- Funding
- Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
- Availability
- Co-designed and piloted 2026 to 2028
- Wait time
- Support coordination available now; navigator role rolling out 2026 to 2028
- Cost
- Navigator role government funded under reforms; support coordination funded in NDIS plans
- Hours
- By appointment
- Median response
- 9 minutes
How Much Does Navigator Support Cost in Townsville City?
Navigator Support in Townsville City typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.
How to Pay for Navigator Support in Townsville City
Navigator Support in Townsville City can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Navigator Support Is Like in Townsville City
Finding navigator support in Townsville City starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Townsville City and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Townsville City
Provider counts by service type in Townsville City
Most popular care requests in Townsville City
Based on 9 actual requests from participants and families in Townsville City on Carevo.
- 1 Equipment hire
Real care requests submitted by people in Townsville City through Carevo. Updated each build from inquiry records.
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Frequently Asked Questions
How quickly do providers respond to enquiries in Townsville City?
Across QLD on Carevo, providers respond to enquiries with a median of 9 minutes. 68% of enquiries are connected with a provider within 1 hour, and 91% within 24 hours (based on 2191 provider connections across QLD).
How many navigator support providers are in Townsville City?
There are currently 10 navigator support providers serving Townsville City listed on Carevo.
How much does navigator support cost in Townsville City?
Navigator Support in Townsville City typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Townsville City?
Look for providers who are NDIS registered, have experience with your specific needs, and service Townsville City. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Townsville City?
Yes. Carevo lists 10 navigator support providers serving Townsville City, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Townsville City have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Townsville City?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Townsville City, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Townsville City?
Many navigator support providers in Townsville City offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Townsville City is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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