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Support Worker in Shaw, QLD

Find a support worker in Shaw, QLD

From $50 via NDIS Core Supports.

17 minutes median response · 64% within 1 hour · 91% within 24 hours

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  • Funded via NDIS Core Supports
  • Median response 17 minutes
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Looking to find a support worker in Shaw? This guide compares 3 NDIS support worker providers in Shaw, ranked by verification status, NDIS registration, and service breadth. Whether you need to hire a support worker for daily activities, community access, or personal care, every provider listed here services Shaw and surrounding areas. Finding the right NDIS support worker in Shaw starts with comparing registered providers, understanding your funding, and knowing what questions to ask.

Best Support Worker providers near me

Showing 3 of 3 providers·How we rank

Quality Living and Support Services

Kirwan, QLD and 16 others · National provider

Specialises in Personal care · Community access · SIL

Also supports Epilepsy

1

Understanding the unique needs of the Kirwan community, the provider offers a comprehensive suite of NDIS services designed to enhance independence, foster community participation, and improve overall quality of life.

How we verified this provider

Median response time49 minutes
NDIS coverage8 groups
Availability Open now · 9AM-5PM

Sunshine Community Support Services

Hervey Range, QLD and 13 others · National provider

Specialises in Personal care · Domestic assistance · Home modifications

2

Sunshine Community Support Services is a dedicated NDIS provider offering a comprehensive suite of disability support services directly within Hervey Range, QLD. Understanding the unique needs of individuals in regional areas, the provider brings a compassionate and professional approach to enhancing daily living and community participation for NDIS participants in Hervey Range.

How we verified this provider

Median response time6 hours
NDIS coverage9 groups
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Ixl Services Pty Ltd

Hervey Range, QLD and 5 others · Regional provider

Specialises in Personal care · Domestic assistance · Meal preparation

3

Understanding the unique needs of individuals in this area, the provider offers a comprehensive suite of supports designed to enhance independence and community participation. Residents of Hervey Range can expect compassionate and professional assistance tailored to their NDIS plans.

How we verified this provider

Median response time7 hours
NDIS coverage11 groups

How we rank providers

Rankings in Shaw are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Daily Personal Activities and Development of daily living and life skills, or offer support work. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Shaw rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

0

providers in Shaw

26,738

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

About Shaw

Shaw sits within the Townsville (City) council area, home to around 550 residents. Connecting with a support worker provider who already works locally means shorter travel and familiarity with nearby services.

Population

550

Local council

Townsville (City)

Median income

$44,512

Area

7.4 km²

Source: Australian Bureau of Statistics.

Support Worker at a glance

Funding

NDIS Core Supports, Support at Home, DVA, Private

Availability

7 days a week

Wait time

Usually within 1-2 weeks

Cost

$50-$90/hour

Hours

Flexible scheduling, including weekends

Median response

17 minutes

How Much Do Support Workers Cost in Shaw?

Support worker rates in Shaw typically range from $50-$90/hour (NDIS/Support at Home subsidised rates available). The exact rate depends on the provider, time of day, day of the week, and the complexity of support required. Most providers charge more for evenings, weekends, and public holidays.

For NDIS participants, the NDIS Pricing Arrangements and Price Limits set maximum hourly rates that registered providers can charge. Self-managed participants can negotiate rates directly with providers, including unregistered ones. Plan-managed and NDIA-managed participants must use NDIS registered providers who charge within the price limits.

Aged care package holders should check their package budget and any applicable co-contributions. Home Care Package funds can cover support worker costs, but the hourly rate will vary depending on the package level and the provider's fee schedule.

Private clients pay market rates, which are typically comparable to NDIS rates. Some providers offer reduced rates for regular, ongoing bookings.

Time Indicative rate
Standard weekday $50 - $65/hr
Evenings (after 8pm) $55 - $75/hr
Saturday $65 - $85/hr
Sunday $75 - $95/hr
Public holiday $85 - $110/hr
Sleepover (inactive) $200 - $300/night
Active overnight $55 - $75/hr

Rates are indicative and vary by provider. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits for maximum allowable rates. Rates shown exclude provider travel costs, which may be charged separately.

Cost Comparison: Shaw vs Queensland & National

How support worker costs in Shaw compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Shaw QLD Average National Average
Hourly rate $50-$90/hour $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 3 26,738 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Support Workers in Shaw

There are several ways to fund support worker services in Shaw. Most participants use government funding, though private payment is also available.

NDIS (National Disability Insurance Scheme): Support workers fall under NDIS Core Supports, specifically "Assistance with Daily Life" and "Assistance with Social, Economic and Community Participation." Your plan needs to include funding in these categories. Self-managed participants can choose any provider. Plan-managed participants can use registered or unregistered providers through their plan manager. NDIA-managed participants must use NDIS registered providers.

Home Care Packages (HCP): If you have a Level 1 to 4 Home Care Package, you can use your package budget to pay for support worker services. Your package coordinator will help arrange services and manage the budget. Higher package levels provide more funding for support hours.

Commonwealth Home Support Programme (CHSP): CHSP provides entry-level support for older Australians. If you are eligible, you may receive subsidised support worker hours for basic assistance with daily living tasks. A referral through My Aged Care is required.

Department of Veterans' Affairs (DVA): Veterans with a DVA Gold or White Card may be eligible for support worker services under DVA community nursing or attendant care programs.

Private payment: All providers accept private payment. This option gives you the most flexibility in choosing a provider and scheduling services, with no funding approval required. Some providers offer package deals or reduced rates for regular bookings.

What to Expect from Support Workers in Shaw

Support workers provide hands-on assistance with daily activities, personal care, community access, and social participation. Services are tailored to your needs and goals.

The process typically starts with an initial consultation. The provider will ask about your support requirements, preferred schedule, any specific needs (such as language, gender preference, or experience with particular conditions), and your goals. This helps them match you with the right support worker.

Once matched, your support worker will usually do an introduction visit to get to know you, your routines, and your home environment. Most providers can begin regular services within one to two weeks of your first enquiry.

Common support worker services include help with morning and evening routines, meal preparation, medication reminders, light household tasks, transport to appointments, community outings, and social activities. For higher needs, support workers can assist with complex personal care, mobility support, and behavioural support.

You should expect a consistent support worker where possible. Good providers prioritise continuity, meaning you work with the same person regularly rather than a rotation of strangers. If your regular worker is unavailable, the provider should arrange a qualified replacement who has been briefed on your needs.

If the match is not right, you can ask the provider to try someone else. A good provider will act on this quickly without any penalty.

Care Services Available in Shaw

Provider counts by service type in Shaw

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Shaw?
Across QLD on Carevo, providers respond to enquiries with a median of 17 minutes. 64% of enquiries are connected with a provider within 1 hour, and 91% within 24 hours (based on 967 provider connections across QLD).
How do I find a support worker in Shaw?
To find a support worker in Shaw, compare NDIS registered providers listed on Carevo, then contact two or three to discuss your needs. Ask about their matching process, how quickly they can start, and whether they have workers who meet your specific preferences such as language, gender, or experience with your condition. Carevo lists 3 support worker providers for Shaw so you can compare and contact them directly.
What is an NDIS support worker?
An NDIS support worker is a trained person who provides hands-on assistance to NDIS participants with daily activities, personal care, community access, and social participation. They are funded through the NDIS under Core Supports, specifically the Assistance with Daily Life and Assistance with Social, Economic and Community Participation categories. NDIS support workers must hold a current NDIS Worker Screening Check and are employed or contracted by NDIS registered providers.
How many support worker providers are there in Shaw?
There are currently 3 support worker providers serving Shaw listed on Carevo. These include NDIS registered providers, aged care approved providers, and independent support worker organisations.
How much do support workers cost in Shaw?
Support worker rates in Shaw typically range from $50-$90/hour (NDIS/Support at Home subsidised rates available). Rates depend on the time of day, day of the week, and complexity of support. Weekend and public holiday rates are higher. NDIS participants should check the current NDIS Price Guide for maximum allowable rates.
Can I choose my own support worker?
Yes. Most providers will involve you in the matching process and accommodate preferences for gender, language, experience, and personality. If you are self-managed under the NDIS, you have the widest choice of providers. Plan-managed and NDIA-managed participants can choose from NDIS registered providers.
What qualifications should a support worker have?
At minimum, a support worker should hold a current NDIS Worker Screening Check (or equivalent state check) and First Aid and CPR certification. Many also hold a Certificate III in Individual Support or equivalent. For specialised roles, additional qualifications may be required, such as medication administration training, manual handling, or mental health first aid.
How quickly can I get a support worker in Shaw?
Most providers in Shaw can arrange an initial consultation within a few days and begin regular services within one to two weeks. For urgent needs, some providers offer faster placement or emergency support worker cover.
What if my support worker cancels or is unavailable?
Quality providers maintain backup pools of support workers. If your regular worker is sick or on leave, the provider should arrange a qualified replacement who has been briefed on your support plan. Ask about cancellation and backup policies when choosing a provider.
What is the difference between a support worker and a personal carer?
The terms are often used interchangeably. A support worker generally provides broader assistance including community access, social participation, and daily living support. A personal carer typically focuses on intimate personal care tasks like showering, dressing, and toileting. Many support workers provide both types of assistance.
Do I need an NDIS plan to get a support worker in Shaw?
No. While NDIS funding is one way to pay for support workers, you can also access services through Home Care Packages, CHSP, DVA, or private payment. Contact providers directly to discuss your options.

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