Transport

When to use this code

Use this code for transport-related support. This can cover the cost of a support worker helping a participant travel to appointments, activities, or other destinations. It may also cover assistance with learning to use public transport independently. Check whether the participant’s plan specifies transport funding under Core or Capacity Building, as this affects which codes apply.

Common billing scenarios

• A support worker drives a participant to a medical appointment 30 minutes away. The provider claims the transport support time for the round trip.
• A participant is learning to catch public transport independently. The support worker accompanies them on a bus trip, and the provider claims the direct support time under this code.

Provider notes

• Core supports are the most commonly claimed category. Make sure your service agreements clearly state the code, rate, and cancellation terms. This reduces disputes at claiming time.
• When billing under this code, make sure the support delivered matches the description in the NDIS Support Catalogue. Mismatched codes are a common audit finding. Keep records of the date, time, duration, and nature of each support session.