Group Activities - High Intensity - Saturday

When to use this code

Use this code for high-intensity personal care on a Saturday. High-intensity supports are for participants with complex needs that require workers with additional training or qualifications. Saturday loading is higher than weekday rates but lower than Sunday or public holiday rates. Do not use standard-intensity codes for participants approved for high-intensity support, as the worker skill requirements are different.

Common billing scenarios

• A participant attends a day program at a centre for 6 hours. The provider bills 6 hours at the group rate, which is lower than one-on-one support because costs are shared across participants.
• A centre-based program runs a cooking skills workshop for 4 participants over 2 hours. Each participant’s plan is billed for 2 hours at the group rate.

Provider notes

• Non-face-to-face delivery is allowed for this code. This means you can bill for activities like report writing, care coordination calls, or progress notes, provided your service agreement with the participant covers these activities. Keep clear records of what non-face-to-face work was done and how long it took.
• Provider travel can be claimed under this code. You can bill for reasonable travel time to reach the participant, but only for the portion of travel that exceeds normal commuting. Travel costs should be shared proportionally if you are seeing multiple participants in one trip.
• Short notice cancellation fees apply. If a participant cancels with less than 7 clear days notice (or 2 clear business days for some supports), you can charge up to 90% of the agreed fee. You must document the cancellation and have the cancellation policy in your service agreement.
• This is a Core support, which means participants can generally use their Core funding flexibly across different Core categories (unless their plan states otherwise). Check with the participant’s plan manager if you are unsure about flexibility.