Skill Development And Training including Public Transport Training

When to use this code

Use this code for transport-related support. This can cover the cost of a support worker helping a participant travel to appointments, activities, or other destinations. It may also cover assistance with learning to use public transport independently. Check whether the participant’s plan specifies transport funding under Core or Capacity Building, as this affects which codes apply.

Common billing scenarios

• A support worker drives a participant to a medical appointment 30 minutes away. The provider claims the transport support time for the round trip.
• A participant is learning to catch public transport independently. The support worker accompanies them on a bus trip, and the provider claims the direct support time under this code.

Provider notes

• Non-face-to-face delivery is allowed for this code. This means you can bill for activities like report writing, care coordination calls, or progress notes, provided your service agreement with the participant covers these activities. Keep clear records of what non-face-to-face work was done and how long it took.
• This code allows provider travel claims. Travel time to the participant can be billed, but keep in mind the NDIA expects travel to be reasonable. If you are seeing multiple participants in one area, split the travel cost across their plans.
• Short notice cancellation fees apply. If a participant cancels with less than 7 clear days notice (or 2 clear business days for some supports), you can charge up to 90% of the agreed fee. You must document the cancellation and have the cancellation policy in your service agreement.
• Capacity Building funding is time-limited and goal-oriented. Document how the support contributes to the participant’s plan goals, as this will be reviewed at plan reassessment. Unlike Core funding, Capacity Building budgets are usually not flexible across categories.