Mable vs Hireup vs Carevo: NDIS Support Options Compared
Mable and Hireup can both help you arrange support, but they use different worker models. Carevo helps you request and compare provider responses. Start with the help you want, how you prefer to organise it and the funding arrangement in your plan.
This comparison is published by Carevo, one of the services discussed. We have not ranked ourselves as the safest or cheapest option. Company pricing and service information was checked on 9 September 2026; confirm the terms for your own arrangement.
The Quick Verdict: Best NDIS Platforms at a Glance
| Route | How it works | What to compare |
|---|---|---|
| Mable | Connect with independent workers and agree rates | Total client cost, worker fit and how you organise ongoing support |
| Hireup | Arrange support from workers employed by Hireup | Published charges, suitable workers, booking terms and service coverage |
| Carevo | Send a request and speak with responding providers or independent workers | Provider scope, availability, quote and agreement |
| Direct provider | Contact a provider and arrange services directly | Staffing, backup arrangements, costs and who manages the service |
There is no one best option for every participant. An app-based arrangement may suit someone comfortable managing a team. Someone else may want a provider to take responsibility for rostering and continuity. Ask what happens when the usual worker is unavailable.
Mable vs Hireup: what is the difference?
Mable’s pricing page describes agreed worker rates with a 7.95% client platform fee added and a 10% support engagement fee deducted from the agreed worker rate. For an illustrative agreed rate of $60, that means a $64.77 client charge and $54 to the worker before their own costs and tax. Check any other applicable terms before booking.
Hireup’s pricing explanation states that Hireup is the legal employer of its support workers. Compare its applicable client charge with the complete Mable client charge, not with Mable’s worker rate alone. Employer responsibilities and the work you do arranging support differ between these models.
| Question | Why it matters |
|---|---|
| What is the total charge for this shift? | Evening, weekend, travel and other arrangements can change the comparison |
| Who is responsible for employment or contracting? | It affects responsibilities and how issues are resolved |
| Can I meet a suitable worker before agreeing? | A profile does not establish personal fit |
| What happens if a shift cannot go ahead? | Check cancellation terms and backup arrangements |
| Can this arrangement use my funding? | Confirm the service and management arrangement before booking |
Mable describes using self-managed or plan-managed NDIS funding on its pricing page. For other arrangements, ask the service and your plan contact rather than assuming every platform works the same way.
Where Carevo fits
Carevo is a connection platform. Sending a matching request is free for participants and families. Carevo does not deliver care, employ the workers you find or vet and endorse providers. Families never pay Carevo. Providers can list for free, but need a monthly or annual subscription to connect with a family and receive their contact details. Carevo charges no commission, per-connection fee or success fee, and nothing a provider pays buys a higher position. A response still needs discussion about suitability, registration where required, dates and price.
Carevo may suit you if you want to describe your needs once and compare responses. It is not an instant booking or a guarantee of available support.
Compare support worker options when you are ready to speak with providers.
If you prefer arranging everything directly with a specific provider, ask that provider for the same information. A direct arrangement is not inherently cheaper, safer or more reliable.
What happened to Kynd?
Kynd’s support-worker resources page carries a closure notice stating that final bookings were accepted until 19 March 2026. We have removed it from our current options table. Old comparison articles and cached pricing pages may still describe it as available. If you have an existing Kynd matter, contact Kynd directly.
Compare a real week of support
Write a short brief: service, suburb, preferred times, tasks, communication needs and what requires confirmation. Ask each prospective provider for a quote against that same brief. Record charges, minimum bookings, travel, cancellations and backup arrangements using the provider comparison worksheet.
Use the NDIS price guide to check provider pricing information. Employee wage tables answer a different question. For ongoing supports, compare the total cost over the relevant period, not only a single attractive hourly rate.
Workers looking to build a profile can join Carevo. Participants looking for services should use the matching request instead.
Frequently asked questions
Is Mable or Hireup cheaper?
Compare the total charge for the same services and times. Mable adds its client platform fee to an agreed worker rate; Hireup publishes client charges. A headline worker rate is not a like-for-like comparison.
Does Carevo employ support workers?
No. Carevo connects people with providers and independent workers. You confirm the service arrangements with the provider or worker.
Is Kynd still a current option in this comparison?
No. Kynd’s published closure notice gives 19 March 2026 as the final booking date. Contact Kynd directly about existing arrangements.
Co-founder & CTO · Updated
Buddhika is the co-founder and CTO of Carevo, with more than 15 years in software engineering. Before Carevo he was an engineer at Coviu, the Australian telehealth platform spun out of CSIRO that is now used by 100,000+ allied health professionals to deliver care to NDIS participants and aged-care recipients.
