CHSP is government-subsidised. Providers ask for a voluntary client contribution that they set themselves, and they cannot refuse you service if you genuinely cannot pay. There is no national fixed price, so always ask each provider for their contribution schedule and hardship policy before you start.

CHSP Providers Near You: Who Actually Takes New Clients (2026)

Looking for a CHSP provider that is actually taking new clients? Carevo is a connection platform that helps you compare entry-level aged care services and costs, then connects you with vetted Commonwealth Home Support Program (CHSP) providers near you who respond. Find CHSP providers near you.

The hard part of finding CHSP providers is not the My Aged Care register. It is that most of the providers listed on it are not taking new clients. People call provider after provider and hear “we have a waitlist” or “we are not accepting new CHSP referrals right now”. This guide uses Carevo’s own lead routing data to show who actually takes on Commonwealth Home Support Programme work, then covers eligibility, services, real costs, and the 2026 Support at Home transition.

Reviewed against health.gov.au and myagedcare.gov.au on 2 July 2026.

Key takeaways

The Commonwealth Home Support Programme (CHSP) funds entry-level aged care so older Australians can stay independent at home.
Being on the My Aged Care CHSP register does not mean a provider is taking new clients. The gap is large.
In Carevo’s routing data, of the 5,909 providers we have sent CHSP requests to, only 376 have ever taken one on, fewer than 7%.
Most services need no comprehensive assessment, so CHSP can start within days once you find a provider with capacity.
CHSP contributions are voluntary and set by each provider. You cannot be refused service for inability to pay.
CHSP continues as its own program. Its move into Support at Home is now planned for no earlier than 1 July 2027.

Who actually takes CHSP clients

The My Aged Care register lists thousands of approved CHSP providers. That is the number most guides quote. It is also the number that misleads people, because the register records who is approved to deliver CHSP, not who is available to take you on this month.

Carevo routes real CHSP help requests to local aged care providers and records who accepts. That gives a clearer picture of supply on the ground than any register. Of the 5,909 providers we have notified about a CHSP-funded request, only 376 have ever claimed one. Across 13,538 CHSP requests we have routed, only 551 were picked up, roughly 1 in 25.

The shortfall is even clearer by state. The table below compares how many providers are on the CHSP register against how many we have actually seen take on a new CHSP request.

State	On the CHSP register	Actively taking CHSP requests
NSW	863	130
VIC	624	128
QLD	511	57
SA	211	33
WA	218	22
ACT	36	5

Tasmania and the Northern Territory have too few requests through Carevo to report a reliable figure, so they are left out of the table rather than shown as zero.

How we know this, and what it means. These figures come from Carevo’s own lead routing. When a family asks us for CHSP-funded help, we notify nearby aged care providers and record who accepts. A provider not accepting a request through Carevo does not prove it takes no CHSP clients anywhere. But the gap between the hundreds of providers listed in each state and the far smaller number who actively respond matches what families tell us repeatedly: many CHSP providers have long waitlists or have quietly paused new intake.

What to do with this. Do not pin your hopes on one provider off the register. Contact several at once, and when you call, ask the direct question: “Are you taking new CHSP clients right now, and what is the wait?” Carevo does this fan-out for you, then surfaces the providers that actually respond.

Find CHSP providers taking new clients near you.

Providers actively taking CHSP

The providers below have a track record of actively accepting CHSP-funded requests routed through Carevo, ranked by how reliably they take them on rather than by how they appear on a register. This is the same logic our local CHSP provider pages use. Capacity changes week to week, so treat this as a starting shortlist and confirm current availability when you make contact.

How we built this list. We looked at real CHSP-funded requests sent to local providers and kept only those that have genuinely taken CHSP work on, hold a claimed and verified Carevo profile, and deliver core CHSP services such as personal care, domestic assistance, social support, meals or transport. We rank by actual acceptance, not by advertising or registration status. “States active” shows the states where the provider currently wins work. Disclosure: this list is published by Carevo, a connection platform that connects families with providers and does not deliver care itself.

#	Provider	Based in	States active	CHSP services
1	Clover Leaf Sanctuary	St Albans, VIC	VIC, QLD	Personal care, domestic assistance, social support, meals
2	Diversity Community Services	Springfield Lakes, QLD	QLD, NSW	Personal care, domestic assistance, social support, meals
3	Innovative Care	Malaga, WA	WA, VIC	Personal care, domestic assistance, social support, meals
4	ProCare Solution	Glass House Mountains, QLD	QLD	Personal care, domestic assistance, social support, meals
5	Sunraysia Murray Disability Services	Mildura, VIC	VIC, NSW	Personal care, domestic assistance, social support, meals
6	Reliance Caring	Eight Mile Plains, QLD	QLD	Personal care, domestic assistance, social support, transport
7	Destiny Community Services	Old Beach, TAS	TAS, SA	Personal care, domestic assistance, social support, transport
8	Cross Care	Campbelltown, NSW	NSW	Personal care, domestic assistance, social support, transport
9	Aussies Disability Services	Acacia Ridge, QLD	QLD, NSW	Personal care, domestic assistance, social support, transport
10	Care Steps Australia	Punchbowl, NSW	NSW	Personal care, domestic assistance, social support, transport
11	Nursing Care with Compassion	Upper Mount Gravatt, QLD	QLD	Personal care, domestic assistance, social support, transport
12	CareVolve	Norwest, NSW	NSW	Personal care, domestic assistance, social support, transport
13	Acacia Community Services	North Sydney, NSW	NSW	Personal care, domestic assistance, social support, transport
14	Crescent Care (Aus)	Rossmore, NSW	NSW	Personal care, domestic assistance, social support, transport
15	Heart For Care Disability Services	Fig Tree Pocket, QLD	QLD, VIC, WA, SA	Personal care, domestic assistance, social support, transport
16	Phenomenal Home And Living Pty Ltd	Macquarie Park, NSW	NSW	Personal care, domestic assistance, social support, transport
17	TwinView Health	Munno Para, SA	SA	Personal care, domestic assistance, social support, meals
18	Australian National Care Pty Ltd	The Ponds, NSW	NSW	Personal care, domestic assistance, social support, meals
19	PHASE Perth Healthcare & Support Enterprise	Balcatta, WA	WA	Personal care, domestic assistance, social support, meals
20	Blooming Life Support Services Pty Ltd	Carlingford, NSW	NSW, QLD	Personal care, domestic assistance, social support, meals

The 20 CHSP providers reviewed

Each provider below has a claimed and verified Carevo profile and a track record of accepting CHSP-funded requests. Profiles link to their full Carevo listing where you can check services and contact details. Capacity changes, so confirm current availability when you reach out.

1. Clover Leaf Sanctuary

Location: St Albans, VIC View full profile on Carevo | Visit website

Clover Leaf Sanctuary is the top CHSP-accepting provider in our data, with one of the strongest records of taking on CHSP-funded requests from families who reached out through Carevo. Families often connect with them for incontinence support.

Why they rank here: One of the strongest CHSP acceptance records on this list, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in VIC and QLD. Active across 75 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing, therapy, allied health, home maintenance, palliative care, dementia care, occupational therapy, podiatry.
Best for: Families in the St Albans area who need personal care, domestic assistance and social support under CHSP.

2. Diversity Community Services

Location: Springfield Lakes, QLD View full profile on Carevo

Diversity Community Services is a provider in Springfield Lakes, QLD that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for stroke and post-stroke care support.

Why they rank here: One of the strongest CHSP acceptance records on this list, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in QLD and NSW. Active across 15 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, therapy, home maintenance, podiatry, dementia care.
Best for: Families in the Springfield Lakes area who need personal care, domestic assistance and social support under CHSP.

3. Innovative Care

Location: Malaga, WA View full profile on Carevo | Visit website

Innovative Care is a provider in Malaga, WA that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for incontinence and dementia support.

Why they rank here: One of the strongest CHSP acceptance records on this list, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in WA and VIC. Active across 52 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing, therapy, allied health, home maintenance, occupational therapy.
Best for: Families in the Malaga area who need personal care, domestic assistance and social support under CHSP.

4. ProCare Solution

Location: Glass House Mountains, QLD View full profile on Carevo | Visit website

ProCare Solution is a provider in Glass House Mountains, QLD that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for mobility needs support.

Why they rank here: One of the strongest CHSP acceptance records on this list, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on QLD. Active across 25 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing.
Best for: Families in the Glass House Mountains area who need personal care, domestic assistance and social support under CHSP.

5. Sunraysia Murray Disability Services

Location: Mildura, VIC View full profile on Carevo | Visit website

Sunraysia Murray Disability Services is a provider in Mildura, VIC that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: One of the strongest CHSP acceptance records on this list, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in VIC and NSW. Active across 14 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing, therapy, home maintenance, dementia care, allied health, podiatry, physiotherapy.
Best for: Families in the Mildura area who need personal care, domestic assistance and social support under CHSP.

6. Reliance Caring

Location: Eight Mile Plains, QLD View full profile on Carevo | Visit website

Reliance Caring is a provider in Eight Mile Plains, QLD that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: One of the strongest CHSP acceptance records on this list, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on QLD. Active across 101 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, therapy.
Best for: Families in the Eight Mile Plains area who need personal care, domestic assistance and social support under CHSP.

7. Destiny Community Services

Location: Old Beach, TAS View full profile on Carevo

Destiny Community Services is a provider in Old Beach, TAS that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for dementia support.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in TAS and SA. Active across 7 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, home maintenance.
Best for: Families in the Old Beach area who need personal care, domestic assistance and social support under CHSP.

8. Cross Care

Location: Campbelltown, NSW View full profile on Carevo | Visit website

Cross Care is a provider in Campbelltown, NSW that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 2 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, physiotherapy, occupational therapy, podiatry, therapy, allied health, dementia care, home modifications, equipment.
Best for: Families in the Campbelltown area who need personal care, domestic assistance and social support under CHSP.

9. Aussies Disability Services

Location: Acacia Ridge, QLD View full profile on Carevo | Visit website

Aussies Disability Services is a provider in Acacia Ridge, QLD that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for incontinence, stroke and post-stroke care support.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in QLD and NSW. Active across 3 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, therapy, home maintenance, palliative care.
Best for: Families in the Acacia Ridge area who need personal care, domestic assistance and social support under CHSP.

10. Care Steps Australia

Location: Punchbowl, NSW View full profile on Carevo

Care Steps Australia is a provider in Punchbowl, NSW that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 52 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, therapy, allied health.
Best for: Families in the Punchbowl area who need personal care, domestic assistance and social support under CHSP.

11. Nursing Care with Compassion

Location: Upper Mount Gravatt, QLD View full profile on Carevo | Visit website

Nursing Care with Compassion is a provider in Upper Mount Gravatt, QLD that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for stroke, post-stroke care and incontinence support.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on QLD. Active across 14 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, therapy, palliative care.
Best for: Families in the Upper Mount Gravatt area who need personal care, domestic assistance and social support under CHSP.

12. CareVolve

Location: Norwest, NSW View full profile on Carevo | Visit website

CareVolve is a provider in Norwest, NSW that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for post-stroke care support.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 24 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, home maintenance.
Best for: Families in the Norwest area who need personal care, domestic assistance and social support under CHSP.

13. Acacia Community Services

Location: North Sydney, NSW View full profile on Carevo

Acacia Community Services is a provider in North Sydney, NSW that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 5 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers.
Best for: Families in the North Sydney area who need personal care, domestic assistance and social support under CHSP.

14. Crescent Care (Aus)

Location: Rossmore, NSW View full profile on Carevo | Visit website

Crescent Care (Aus) is a provider in Rossmore, NSW that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 19 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, therapy, allied health, dementia care, home modifications.
Best for: Families in the Rossmore area who need personal care, domestic assistance and social support under CHSP.

15. Heart For Care Disability Services

Location: Fig Tree Pocket, QLD View full profile on Carevo | Visit website

Heart For Care Disability Services is a provider in Fig Tree Pocket, QLD that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in QLD, VIC, WA and SA. Active across 58 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, home maintenance, dementia care.
Best for: Families in the Fig Tree Pocket area who need personal care, domestic assistance and social support under CHSP.

16. Phenomenal Home And Living Pty Ltd

Location: Macquarie Park, NSW View full profile on Carevo

Phenomenal Home And Living Pty Ltd is a provider in Macquarie Park, NSW that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 21 suburbs.
Key services: Personal care, domestic assistance, social support, transport, support workers, respite, nursing, therapy, allied health, home modifications, dementia care.
Best for: Families in the Macquarie Park area who need personal care, domestic assistance and social support under CHSP.

17. TwinView Health

Location: Munno Para, SA View full profile on Carevo | Visit website

TwinView Health is a provider in Munno Para, SA that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for dementia support.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on SA. Active across 6 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing, therapy, home maintenance.
Best for: Families in the Munno Para area who need personal care, domestic assistance and social support under CHSP.

18. Australian National Care Pty Ltd

Location: The Ponds, NSW View full profile on Carevo | Visit website

Australian National Care Pty Ltd is a provider in The Ponds, NSW that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on NSW. Active across 1 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, therapy, allied health, home maintenance.
Best for: Families in the The Ponds area who need personal care, domestic assistance and social support under CHSP.

19. PHASE Perth Healthcare & Support Enterprise

Location: Balcatta, WA View full profile on Carevo | Visit website

PHASE Perth Healthcare & Support Enterprise is a provider in Balcatta, WA that actively takes on CHSP-funded requests routed through Carevo.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, focused on WA. Active across 5 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing, home maintenance, physiotherapy, occupational therapy, podiatry, therapy, allied health, equipment.
Best for: Families in the Balcatta area who need personal care, domestic assistance and social support under CHSP.

20. Blooming Life Support Services Pty Ltd

Location: Carlingford, NSW View full profile on Carevo | Visit website

Blooming Life Support Services Pty Ltd is a provider in Carlingford, NSW that actively takes on CHSP-funded requests routed through Carevo. Families often connect with them for incontinence and hearing impairment support.

Why they rank here: A consistent record of accepting CHSP-funded requests, a positive track record of following through with families who reached out through Carevo, a claimed and verified profile, and wins work in NSW and QLD. Active across 96 suburbs.
Key services: Personal care, domestic assistance, social support, meals, transport, support workers, respite, nursing.
Best for: Families in the Carlingford area who need personal care, domestic assistance and social support under CHSP.

Capacity is never guaranteed, so rather than work down this list one call at a time, you can send one CHSP request through Carevo and we route it to providers like these and surface who responds.

What is CHSP?

The Commonwealth Home Support Programme is an Australian Government program that funds entry-level support so older people can keep living safely and independently at home. It is the first step in aged care for most people, sitting below the higher-funded Support at Home program.

CHSP is administered by the Department of Health, Disability and Ageing. For the official overview, see the department’s Commonwealth Home Support Program page.

What makes CHSP accessible:

Most services need no comprehensive assessment, just a short My Aged Care screening.
You can mix services and use more than one provider at the same time.
It is heavily government-subsidised, with only a voluntary client contribution.
There is no income or assets test, and you cannot be refused for inability to pay.

Who is eligible for CHSP

CHSP is for older people who need a bit of help to stay independent but do not yet need intensive care.

65 and over for the general population.
50 and over for Aboriginal and Torres Strait Islander people.
50 and over (or 45 and over if on a low income) for people who are homeless or at risk of homelessness.

You also need to be an Australian citizen or permanent resident, and you need to genuinely need support to keep living at home. Eligibility is confirmed through a short phone screening with My Aged Care on 1800 200 422.

What CHSP covers

CHSP funds practical, entry-level support rather than clinical or round-the-clock care. The common services are:

Domestic assistance: light cleaning, laundry, ironing.
Personal care: help with showering, grooming and dressing.
Meals: delivered meals or help preparing food.
Transport: to appointments, shopping and social activities.
Social support: companionship, group activities and outings.
Home maintenance and modifications: minor repairs, gardening, grab rails and safety work.
Nursing and allied health: medication support, wound care, physiotherapy, podiatry, occupational therapy.
Respite: short breaks for carers.

If you need several of these regularly, or you need clinical care most days, that is usually a sign to look at Home Care Packages and Support at Home rather than CHSP.

Find a CHSP provider near you

There are three practical ways to find a CHSP provider, and the trick is to use them together rather than one at a time.

1. My Aged Care

Start at myagedcare.gov.au or call 1800 200 422. The phone team can do your eligibility screening and give you referral codes that providers need before they can start CHSP services. If you are new to the portal, our guide to the My Aged Care portal walks through setting up your account and using the provider search.

2. Contact several providers at once

Because so many listed providers are not taking new clients, contacting one at a time wastes weeks. Shortlist four or five local providers and ask each the same questions:

Are you taking new CHSP clients right now?
What is the current wait for the service I need?
What client contribution do you charge, and what is your hardship policy?

3. Use Carevo to fan out the request

Carevo connects families with vetted providers across 2,619 aged care providers in the directory, spanning 1,797 suburbs with provider supply. Instead of you ringing around, we route your request to local providers and surface the ones that respond and have capacity, which is the part the register cannot tell you. Across the aged-care and NDIS requests we route, personal care is the most-requested support (855 recent inquiries), and providers typically claim a personal-care request within a median of 12 minutes.

Connect with CHSP providers near you.

What CHSP actually costs

CHSP is government-subsidised, so you only pay a client contribution, not the full cost of care.

Contributions are voluntary and set by each provider, not fixed nationally.
Providers cannot refuse you service if you genuinely cannot afford to contribute.
Hardship arrangements, reduced contributions and payment plans are available.

Because there is no national fixed price, be wary of any guide that quotes exact dollar figures as if they apply everywhere. The reliable approach is to ask each provider for their written contribution schedule and hardship policy before you start. The official fee principles are explained on My Aged Care.

Under the new Support at Home program your contributions work differently, based on a classification level and a means-tested rate. If you are likely to move up to that program, estimate your Support at Home budget and contributions first, and check your funding options with our aged care funding calculator.

CHSP and the Support at Home shift

Support at Home replaced Home Care Packages on 1 November 2025. CHSP still exists as a separate program. Its move into Support at Home has been deferred and is now planned for no earlier than 1 July 2027, so CHSP services continue under existing arrangements in the meantime while being aligned with the broader reforms.

What this means for you:

Current CHSP services continue as normal.
Access and assessment are aligned with the Single Assessment System, which replaced ACAT, RAS and ACAS on 9 December 2024.
If your needs grow, you can request a comprehensive assessment and move up to Support at Home while keeping continuity of care where possible.

What the 2026 Senate inquiry found

A Senate inquiry in February 2026 raised concerns about the planned transition from CHSP to Support at Home. The Inspector General of Aged Care told the committee on 11 February 2026 that the transition “lacks clarity” and warned of the risk of longer wait times under the new system.

The Older Persons Advocacy Network (OPAN) supported merging CHSP with home care packages in principle, but said royal commission recommendations on funding models, including block, activity-based and individual funding, need proper attention before the transition proceeds. The Inspector General also recommended improvements to the My Aged Care portal.

For people relying on CHSP now, the practical takeaway is to stay in regular contact with your providers as the changeover approaches, and to expect some uncertainty around wait times during the transition.

Source: Australian Ageing Agenda, 11 February 2026.

Your rights and how to complain

CHSP providers must meet the Aged Care Quality Standards, and you are protected by the Charter of Aged Care Rights: safe and quality care, dignity and respect, and freedom from abuse and neglect. If something goes wrong, raise it with your provider first, then contact the Aged Care Quality and Safety Commission or an independent advocate.

Frequently asked questions

How do I find CHSP providers near me?

Use the My Aged Care provider search at myagedcare.gov.au or call 1800 200 422 for referral codes. Because many listed providers are not taking new clients, contact several at once and ask directly whether they have capacity. Carevo can route your request to local providers and surface the ones that respond.

Why do CHSP providers not call me back?

Being on the My Aged Care register does not mean a provider is taking new entry-level clients. Many have long waitlists or have paused intake. In Carevo’s data, only a few hundred providers nationally actively pick up new CHSP requests, so contacting one provider at a time often leads to dead ends.

Can I use multiple CHSP providers at once?

Yes. You can receive different services from different providers at the same time, for example meals from one and personal care from another. It also gives you backup if one provider has no capacity.

What does CHSP cost?

CHSP is government-subsidised. Providers ask for a voluntary contribution they set themselves, and they cannot refuse service if you genuinely cannot pay. There is no national fixed price, so ask each provider for their contribution schedule and hardship policy before you start.

What is the difference between CHSP and Support at Home?

CHSP provides entry-level services and most services need no comprehensive assessment. Support at Home, which replaced Home Care Packages on 1 November 2025, needs a comprehensive assessment through the Single Assessment System and funds more intensive ongoing care.

Summary

CHSP is the entry point to aged care for most older Australians, and the services are genuinely affordable. The real obstacle is capacity: thousands of providers are listed, but only a fraction are taking new clients at any given time. Do not rely on a single name off the register. Contact several providers at once, ask directly about capacity and contributions, and use a connection platform to surface the providers who actually respond.

For information and referral codes, visit myagedcare.gov.au or call 1800 200 422. To connect with CHSP providers taking new clients near you, start with Carevo’s CHSP service.

Find CHSP and aged care services near you: CHSP services | House cleaning | Transport | Personal care | Light gardening