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NDIS providers in Mackay & Rockhampton

Find NDIS providers in Mackay & Rockhampton

Browse registered NDIS providers across 104 suburbs in Mackay & Rockhampton, with 487 active in the area for 7,200 local participants.

9 minutes median response · 68% within 1 hour · 91% within 24 hours

Find an NDIS provider in Mackay & Rockhampton

  • 28,000+ providers across Australia
  • Registered with the NDIS Quality and Safeguards Commission
  • Median response 9 minutes
  • Free quotes, no obligation

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Best NDIS providers near me

Showing 10 of 487 providers·How we chose these

1

Rockhampton City, QLD and 2 othersAlso servesEmu Park, QLD · Yeppoon, QLD · Regional provider

Specialises in SIL · Personal care · Nursing

Zing Support Services is an NDIS registered provider in Mackay & Rockhampton, Queensland. Families most often connect with them for SIL and personal care. Support coordinators often connect their participants with them.

How this listing is sourced

Median response time8 hours
2

Sharon, QLD · National provider

Specialises in Personal care · Transport · Social support

Based in Mackay & Rockhampton, Queensland, Wantok Community Care is an NDIS registered provider. Most enquiries to them come from participants directly. Personal care and transport are among their most-requested supports. Registered across 12 NDIS support categories, including accommodation and tenancy assistance, shared living support and daily personal care.

How this listing is sourced

Median response time14 hours
NDIS coverage12 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Community nursing care for high needs
3

Berserker, QLD · Hyperlocal provider

Specialises in Personal care · Nursing

Better World Care is an NDIS registered provider in Mackay & Rockhampton, Queensland. Families most often connect with them for personal care and nursing. Most enquiries to them come from participants directly.

How this listing is sourced

Median response time2 hours
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4

Berserker, QLD · State-wide provider

Specialises in Personal care

Grace 2 Grace is an NDIS registered provider serving Mackay & Rockhampton, Queensland. They are most often contacted for personal care. They operate across Queensland.

How this listing is sourced

Median response time6 hours
5

Mackay, QLD · Regional provider

Specialises in Personal care · Cleaning · Respite care

Based in Mackay & Rockhampton, Queensland, Growth Advance Techniques is an NDIS registered provider. They support both NDIS and aged care funding. Personal care and cleaning are among their most-requested supports.

How this listing is sourced

Median response time5 hours
6

Slade Point, QLD · Hyperlocal provider

Specialises in Personal care · Cleaning · Nursing

Based in Mackay & Rockhampton, Queensland, Carefirst Community is an NDIS registered provider. They support both NDIS and aged care funding. Personal care and cleaning are among their most-requested supports. They focus closely on their local area.

How this listing is sourced

Median response time1 hour
7

Mackay, QLD · Hyperlocal provider

Specialises in Cleaning · Personal care

How this listing is sourced

Median response time2 hours
8

Bundaberg East, QLD and 7 othersAlso servesBargara, QLD · Bundaberg Central, QLD · Bundaberg North, QLD · Bundaberg South, QLD · Bundaberg West, QLD · Childers, QLD · Gin Gin, QLD · State-wide provider

Specialises in Cleaning · Transport · Personal care

123 Support Services is an NDIS registered provider serving Mackay & Rockhampton, Queensland. They operate across Queensland. They are most often contacted for cleaning and transport. Support coordinators often connect their participants with them.

How this listing is sourced

Median response time11 hours
NDIS coverage1 groupNDIS registration groupsPlan Management
9

Mackay, QLD · Hyperlocal provider

Specialises in Cleaning · Personal care

Based in Mackay & Rockhampton, Queensland, Occupational Therapay Macakay is an NDIS registered provider. They focus closely on their local area. Cleaning and personal care are among their most-requested supports. Active on Carevo in the past week.

How this listing is sourced

Median response time14 minutes
NDIS coverage1 groupNDIS registration groupsTherapeutic Supports
10

Gladstone Central, QLD · State-wide provider

Specialises in Cleaning

Neat Living Support is an NDIS registered provider in Mackay & Rockhampton, Queensland. Families most often connect with them for cleaning. Registered across 11 NDIS support categories, including shared living support, daily personal care and household tasks. Active on Carevo in the past week.

How this listing is sourced

Median response time21 minutes
NDIS coverage11 groupsNDIS registration groupsAssistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Assistance Animals

How we rank providers

Rankings in Mackay & Rockhampton are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay & Rockhampton rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

487

providers in Mackay & Rockhampton

28,968

providers nationally

How we calculate provider numbers

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

NDIS in Mackay & Rockhampton at a Glance

NDIS Participants

7,200

Registered Providers

420

Plan Utilisation

70%

Suburbs Covered

104

Based on real participant enquiries across Mackay & Rockhampton.

About Mackay & Rockhampton

Local context to help you choose a provider in the area.

Population

230,000 residents

Multicultural communities

Aboriginal, Filipino, Mandarin, Pacific Islander, Maori

Major transport hubs

Mackay Airport, Rockhampton Airport, Bundaberg Airport

Local NDIS offices and LACs

Central Queensland LAC, Wide Bay LAC

Cost of NDIS Services in Mackay & Rockhampton

NDIS service pricing in Mackay & Rockhampton is set by the NDIA through the national Pricing Arrangements. These rates apply to all 420 registered providers in the region.

Service Type Weekday Saturday Sunday
Support Worker (standard)$67.56/hr$94.58/hr$121.61/hr
Support Worker (Level 2)$70.40/hr$98.56/hr$126.72/hr
Community Nursing$80.81/hr$113.13/hr$145.46/hr
Therapy Services$193.99/hrN/AN/A
Plan Management$104.45/moN/AN/A
Support Coordination$100.14/hrN/AN/A

Rates reflect NDIS price limits for the 2024-25 financial year. Actual costs vary by provider. Self-managed participants can negotiate rates below the cap.

Paying for Disability and Aged Care in Mackay & Rockhampton

Several government programs fund disability and aged care services in Mackay & Rockhampton. The right option depends on your age, eligibility, and the type of support you need.

NDIS Funding

Funds reasonable and necessary supports for people with permanent disability. Plans include Core Supports, Capacity Building, and Capital budgets. 7,200 active participants in Mackay & Rockhampton.

Home Care Packages

For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$9,500/year) to high-level (Level 4, ~$57,000/year). Entry through My Aged Care (1800 200 422).

CHSP

Entry-level support for older Australians. Services include domestic assistance, personal care, meals, transport, and social support. Access through My Aged Care.

DVA & Private Pay

DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Mackay & Rockhampton accept both.

How to Choose an NDIS Provider in Mackay & Rockhampton

With 420 registered providers in Mackay & Rockhampton, choosing the right one takes research. Registered providers have met standards set by the NDIS Quality and Safeguards Commission, undergo audits, and must comply with NDIS Practice Standards.

All workers delivering NDIS supports must hold a current NDIS Worker Screening Check. When engaging a provider, ask to see evidence that all staff hold valid clearances.

Questions to ask providers:

  • Are you NDIS registered? What registration groups do you hold?
  • Can I meet my support worker before services start?
  • What happens if my regular worker is unavailable?
  • How do you handle complaints and feedback?
  • What are your cancellation policies and notice periods?
  • Do you provide services on weekends and public holidays?

Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Queensland requires all disability workers to hold a current Blue Card in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How many NDIS providers are in Mackay & Rockhampton?

There are over 420 registered NDIS providers serving Mackay & Rockhampton, offering services across support coordination, therapy, personal care, and community access.

What are the most common NDIS services in Mackay & Rockhampton?

The most requested NDIS services in Mackay & Rockhampton include support workers, community access support, personal care, reflecting the diverse needs of the 7,200 NDIS participants in the region.

How do I find an NDIS provider in Mackay & Rockhampton?

Carevo connects you with NDIS providers across Mackay & Rockhampton. Browse by suburb, service type, or provider specialty to find and compare providers registered with the NDIS Quality and Safeguards Commission.

What types of NDIS funding are available in Mackay & Rockhampton?

NDIS plans in Mackay & Rockhampton are divided into three funding categories: Core Supports for daily activities, Capacity Building for skills and independence, and Capital for assistive technology or home modifications.

How do I choose between plan management and self-management?

Plan-managed participants use a registered plan manager to handle invoices and payments, giving access to both registered and unregistered providers. Self-managed participants handle their own finances and can negotiate rates directly. Carevo lists providers that work with all management types.

What is support coordination and do I need it?

Support coordination helps NDIS participants connect with providers, use their plan effectively, and build capacity to manage supports independently. With 420 providers in Mackay & Rockhampton, a support coordinator can help you compare options.

Are there NDIS providers for children in Mackay & Rockhampton?

Yes, Mackay & Rockhampton has NDIS providers that offer early childhood intervention, paediatric therapy, and family support services for children aged 0 to 6 through the NDIS Early Childhood Approach and older children through standard NDIS plans.

What should I do if I'm unhappy with my NDIS provider?

You can change your NDIS provider at any time by giving notice as outlined in your service agreement. If you have a safety concern, contact the NDIS Quality and Safeguards Commission on 1800 035 544. Carevo can help you find alternative providers in Mackay & Rockhampton.

Find Your NDIS Provider in Mackay & Rockhampton

Connect with providers across 104 suburbs.

1800 953 253

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NDIS Services Available in Mackay & Rockhampton

All services are provided by NDIS-registered providers

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