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Domestic Assistance in Australian Capital Territory

Domestic assistance providers in Australian Capital Territory

Compare domestic assistance providers across Australian Capital Territory (ACT). 55 families in Australian Capital Territory have used Carevo to find a provider.

12 minutes median response · 63% within 1 hour

For domestic assistance

  • 286 providers across Australian Capital Territory
  • Funded via Support at Home
  • One request, providers respond to you

It only takes one minute and it's free.

Best Domestic Assistance providers in Australian Capital Territory

Showing 10 of 286 providers·How we chose these

Trusted provider
1

Canberra Airport, ACT and 12 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canowindra, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · Parramatta, NSW · TOONGABBIE, NSW · Wollongong, NSW · Woy Woy, NSW · State-wide provider

Specialises in Cleaning · Personal care · SIL

Altido Consulting Services is among the highest-ranked NDIS registered and aged care approved providers in Canberra Airport, Australian Capital Territory in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Most enquiries to them come from families and carers.

How this listing is sourced

Excellent, energetic and over effective service.

Verified care seeker, Five Dock

Median response time5 hours
NDIS coverage16 groupsNDIS registration groupsAssistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · High Intensity Daily Personal Activities · Participation in community/social and civic activities · Innovative Community Participation · Development of daily living and life skills · Group and Centre Based Activities · Specialist Behaviour Support · Community nursing care for high needs · Therapeutic Supports · Home Modifications · Specialist Disability Accommodation · Plan Management · Support Coordination · Assistance with travel/transport arrangements · Household tasks
Trusted provider
2

Canberra Airport, ACT and 31 othersAlso servesAdelaide, SA · Albany Creek, QLD · Alexandra Hills, QLD · Birkdale, QLD · Caboolture, QLD · Capalaba, QLD · Carindale, QLD · Collinsville, QLD · East Brisbane, QLD · Hope Island, QLD · Ipswich, QLD · Logan, VIC · +19 more · National provider

Specialises in Personal care · Cleaning · Social support

Pursue Services works across 9 NDIS support categories in Canberra Airport, Australian Capital Territory. Most enquiries to them come from families and carers. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.

How this listing is sourced

Median response time3 hours
NDIS coverage9 groupsNDIS registration groupsAssistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Household tasks · Assistance with travel/transport arrangements · Development of daily living and life skills · High Intensity Daily Personal Activities · Specialist Behaviour Support · Group and Centre Based Activities · Participation in community/social and civic activities
Trusted provider
3

Chapman, ACT and 25 othersAlso servesBelconnen, ACT · Canberra Airport, ACT · Coombs, ACT · Evatt, ACT · Florey, ACT · Forest Lake, QLD · Garran, ACT · Gungahlin, ACT · Harrison, ACT · Jerrabomberra, NSW · Kambah, ACT · Melba, ACT · +13 more · National provider

Specialises in Cleaning · Personal care · Transport

Haven Care Australia is an NDIS registered provider serving Chapman, Australian Capital Territory. Most enquiries to them come from participants directly. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They are most often contacted for cleaning and personal care.

How this listing is sourced

Median response time11 hours
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Trusted provider
4

Belconnen, ACT and 5 othersAlso servesBruce, ACT · Deakin, ACT · Gungahlin, ACT · Ngunnawal, ACT · Queanbeyan, NSW · Hyperlocal provider

Specialises in Allied health · Personal care · Cleaning

Based in Belconnen, Australian Capital Territory, QuestCare is an NDIS registered and aged care approved provider. Support coordinators often connect their participants with them. Allied health and personal care are among their most-requested supports. Registered across 17 NDIS support categories, including shared living support, accommodation and tenancy assistance and high intensity personal care.

How this listing is sourced

Median response time18 hours
NDIS coverage17 groupsNDIS registration groupsAssistance with daily life tasks in a group or shared living arrangement · Accommodation/Tenancy Assistance · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Participation in community/social and civic activities · Support Coordination · Innovative Community Participation · Group and Centre Based Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Household tasks · Daily Personal Activities · Development of daily living and life skills · Assistance to access and/or maintain employment and/or education · Specialised Supported Employment · Community nursing care for high needs · Therapeutic Supports · Specialist Behaviour Support
5

Conder, ACT and 7 othersAlso servesBanks, ACT · Downer, ACT · Fadden, ACT · Gordon, ACT · Isabella Plains, ACT · Monash, ACT · Wanniassa, ACT

Specialises in Cleaning

Based in Conder, Australian Capital Territory, Jim's Cleaning Monash is an NDIS registered provider.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks
6

Moncrieff, ACT

Specialises in Cleaning · Support Workers

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks
7

Kambah, ACT

Specialises in Cleaning · Support Workers

You Have It Maid Cleaning Services is an NDIS registered provider in Kambah, Australian Capital Territory.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks
8

Forde, ACT

Specialises in Cleaning · Support Workers

Alpha Mowing Services is an NDIS registered provider serving Forde, Australian Capital Territory.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks
9

Melba, ACT

Specialises in Cleaning · Support Workers

Jpb Group is an NDIS registered provider in Melba, Australian Capital Territory.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks
10

Kaleen, ACT

Specialises in Cleaning · Support Workers

Mr Guru is an NDIS registered provider serving Kaleen, Australian Capital Territory.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsHousehold tasks

How we rank providers

Rankings in Australian Capital Territory are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Household tasks, or offer domestic help and cleaning.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Australian Capital Territory rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

286

providers in Australian Capital Territory

28,928

providers nationally

How we calculate provider numbers

What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Domestic Assistance at a Glance

Funding

Support at Home, CHSP, DVA, NDIS, Private

Availability

Monday to Saturday

Wait Time

Usually within 1-2 weeks

Cost

$45-$65/hour

Hours

Regular weekly or fortnightly scheduling

Median Response

12 minutes

Domestic Assistance in Australian Capital Territory (ACT): what to know

Carevo lists 286 domestic assistance providers with active coverage in the Australian Capital Territory, concentrated around Canberra but reaching regional ACT as well. Families in ACT made 30 support requests through Carevo in the last 90 days.

286

Providers in ACT

34

NDIS registered

7

Active in last 30 days

30

Requests, last 90 days

63%

Connected within 1 hour

Workers delivering NDIS supports in the Australian Capital Territory need the NDIS Worker Screening Check, administered by Access Canberra. 34 of the 38 domestic assistance providers listed in ACT are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.

NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in the Australian Capital Territory as everywhere else in Australia.

How much does domestic assistance cost in Australian Capital Territory?

Domestic Assistance in Australian Capital Territory typically costs $45-$65/hour (subsidised rates for eligible clients). Actual rates vary by provider, funding type, and the level of support required.

How to pay for domestic assistance

Funding options include Support at Home. Eligibility depends on your assessment and plan.

Domestic Assistance by suburb in Australian Capital Territory

Browse providers in the busiest areas, or use any suburb page to see who services your postcode.

What is domestic assistance and who is it for?

Domestic assistance is practical, in-home help with housework, laundry, shopping and meal preparation for people who cannot manage these tasks alone because of disability, illness or age-related frailty. Under the NDIS it sits within Core Supports - Assistance with Daily Life (NDIS Pricing Arrangements and Price Limits 2025-26); older Australians access the same kind of help through Support at Home or the Commonwealth Home Support Programme.

How to choose a provider for domestic assistance

Use the ranking methodology explained above to shortlist candidates, then check these before you commit.

Registration. Confirm NDIS registration status for NDIS-funded support, or Aged Care Quality and Safety Commission registration for Support at Home and CHSP funded services.

Response time. A provider that takes days to reply to an inquiry usually means a slower start date for services. Across Carevo, 93 per cent of provider inquiries get a response within 24 hours.

Pricing transparency. Ask for an hourly rate in writing, including travel time and any minimum booking length, before you agree to a start date.

Coverage. Confirm the provider actually services your suburb on the days and times you need, not just the wider region it lists.

Which funding pays for domestic assistance and who qualifies?

NDIS participants fund domestic assistance under Core Supports - Assistance with Daily Life when it is reasonable and necessary for their disability (NDIS Pricing Arrangements and Price Limits 2025-26). Older Australians access it as an everyday living service through Support at Home, or as entry-level, short-term help through the Commonwealth Home Support Programme, both administered by the Department of Health and Aged Care (2025). Aged care access starts with a My Aged Care assessment through the Single Assessment System, which determines whether you receive CHSP or a Support at Home classification.

Availability

Carevo lists 28,038 providers across 4,782 suburbs nationally, including domestic assistance specialists funded through the NDIS, Support at Home and CHSP. Many families pair domestic assistance with personal care or a dedicated house cleaning provider when household needs go beyond one visit type.

How this page is compiled

The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.

Helpful NDIS resources for Australian Capital Territory

Guides to help you understand your plan, budget, and supports.

Frequently Asked Questions

How many domestic assistance providers are there in Australian Capital Territory?

There are 286 domestic assistance providers with active listings in Australian Capital Territory (ACT) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.

How much does domestic assistance cost in Australian Capital Territory?

Domestic Assistance in Australian Capital Territory typically costs $45-$65/hour (subsidised rates for eligible clients). Actual rates vary by provider and the level of support required.

How quickly can I start with a provider in Australian Capital Territory?

Providers in Australian Capital Territory respond to new requests in a median of 12 minutes, and 63% of families are connected within an hour. Most services can start within 1-2 weeks.

Does Carevo cover regional Australian Capital Territory or just the capital?

Both. Carevo lists providers across all of Australian Capital Territory, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.

Do I have to use an NDIS registered provider for domestic assistance in ACT?

It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 34 of the 38 domestic assistance providers listed in ACT on Carevo are NDIS registered.

Domestic Assistance in other states

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