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Navigator Support in Cairns City, QLD

Navigator support providers in Cairns City, Queensland

Funded via government programs.

9 minutes median response · 68% within 1 hour

For navigator support

  • 21 providers in Cairns City
  • Funded via government programs
  • Free, no obligation
  • One request, providers respond

It only takes one minute and it's free.

Best Navigator Support providers near me

Showing 10 of 10 providers·How we chose these

1

Cairns City, QLD

  • Specialises in Psychosocial Recovery Coaching, Support Coordination

The Therapists Cairns is an NDIS registered provider offering support coordination in Cairns City, Queensland. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsSupport Coordination
0481 753 893
2

Cairns City, QLD

  • Specialises in Psychosocial Recovery Coaching, Support Coordination

Based in Cairns City, Queensland, Cairns Life Therapy is an NDIS registered provider offering support coordination. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsSupport Coordination
0499 727 121
Trusted provider
3

Cairns City, QLD and 11 othersAlso servesAtherton, QLD · Ayr, QLD · Brisbane, QLD · Brisbane City, QLD · Cairns North, QLD · Condon, QLD · Ipswich, QLD · Kirwan, QLD · Port Douglas, QLD · Redlynch, QLD · Townsville City, QLD · National provider

  • 5+ families connected
  • Fast responder, usually replies within 2 hours
  • Specialises in Personal care, Cleaning, Transport

True Supportive Care is an NDIS registered provider offering support coordination in Cairns City, Queensland. Families most often connect with them for personal care and cleaning. Most enquiries to them come from participants directly. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and high intensity personal care.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · High Intensity Daily Personal Activities · Participation in community/social and civic activities · Accommodation/Tenancy Assistance · Daily Personal Activities · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Development of daily living and life skills · Assistance with travel/transport arrangements
0434356101
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  • Specialises in Psychology, Psychosocial Recovery Coaching, Support Coordination

PsychWB (Psychology and Wellbeing) is an NDIS registered provider offering support coordination in Cairns City, Queensland. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage1 groupNDIS registration groupsSupport Coordination
(07) 4000 9194
Trusted provider
5

Cairns City, QLD and 31 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Brisbane, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · Corinda, QLD · +19 more · National provider

  • 50+ families connected
  • Specialises in Cleaning, Personal care, Social support

Mapple Care is an NDIS registered provider offering support coordination in Cairns City, Queensland. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Most enquiries to them come from participants directly.

How this listing is sourced

NDIS coverage17 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Home Modifications · Therapeutic Supports · Assistance with travel/transport arrangements · Household tasks · Communication and Information Equipment · Participation in community/social and civic activities · Plan Management · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · Development of daily living and life skills · Exercise Physiology and Physical Wellbeing Activities · Assistance to access and/or maintain employment and/or education · Daily Personal Activities · Support Coordination · Group and Centre Based Activities
0470631801
6

Cairns City, QLD and 42 othersAlso servesAeroglen, QLD · Bayview Heights, QLD · Bentley Park, QLD · Brinsmead, QLD · Brisbane, QLD · Bundaberg West, QLD · Bungalow, QLD · Cairns North, QLD · Caravonica, QLD · Clifton Beach, QLD · Corinda, QLD · Earlville, QLD · +30 more · National provider

  • Specialises in Gardening

How this listing is sourced

NDIS coverage12 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Disability Accommodation
0449 553 838
7

Cairns City, QLD and 1 otherAlso servesBungalow, QLD

  • Specialises in Cleaning, Personal Care, Respite Care

Capa Support Services is an NDIS registered provider offering support coordination in Cairns City, Queensland. Registered across 10 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.

How this listing is sourced

NDIS coverage10 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialist Disability Accommodation
0422324430
8

Cairns City, QLD and 6 othersAlso servesBrisbane, QLD · Darwin, NT · Darwin City, NT · Douglas, QLD · Fortitude Valley, QLD · Palmerston City, NT

  • Specialises in Accommodation Support, Cleaning, Employment Support

MSJ Australia works across 11 NDIS support categories in Cairns City, Queensland.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education
0423965520
9

Cairns City, QLD

  • Specialises in Cleaning, Personal Care, Respite Care

Care Crusaders is an NDIS registered provider offering support coordination in Cairns City, Queensland. Registered across 11 NDIS support categories, including accommodation and tenancy assistance, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and Assistance to access and/or maintain employment and/or education.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Specialised Supported Employment
10

Cairns City, QLD · Hyperlocal provider

  • Fast responder, usually replies within an hour
  • Specialises in Cleaning, Gardening

Clean Care Cairns is an NDIS registered provider offering support coordination in Cairns City, Queensland. Families most often connect with them for cleaning and gardening. Support coordinators often connect their participants with them. They focus closely on their local area.

How this listing is sourced

NDIS coverage3 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Household tasks · Plan Management
0407504519

About Navigator Support in Cairns City

This guide compares the top navigator support providers in Cairns City. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 navigator support providers serving Cairns City.

How we rank providers

Rankings in Cairns City are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Cairns City rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in QLD

In the last 90 days, families across QLD made 581 care requests through Carevo, and 41% were marked urgent. The funding mix was 54% NDIS, 28% Home Care Package or aged care, and 17% privately funded.

Based on real requests submitted to Carevo across QLD. Updated each build.

About Cairns City

Cairns City sits within the Cairns (Regional Council) council area, home to around 2,737 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

11,278 (15.3%)

State avg 17.7%

Need help with daily activities

4,105 (5.6%)

State avg 6.1%

Median personal income

$814/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

Navigator Support at a glance

Funding
Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
Availability
Co-designed and piloted 2026 to 2028
Wait time
Support coordination available now; navigator role rolling out 2026 to 2028
Cost
Navigator role government funded under reforms; support coordination funded in NDIS plans
Hours
By appointment
Median response
9 minutes

How Much Does Navigator Support Cost in Cairns City?

Navigator Support in Cairns City typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.

Source: NDIS Pricing Arrangements and Price Limits 2025-26

How to Pay for Navigator Support in Cairns City

Navigator Support in Cairns City can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Navigator Support Is Like in Cairns City

Finding navigator support in Cairns City starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Cairns City and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Cairns City

Provider counts by service type in Cairns City

Based on 6 actual requests from participants and families in Cairns City on Carevo.

    1 Domestic assistance
    2 reqs.
    2 Therapy
    1 req.
    3 Gardening Maintenance
    1 req.
    4 Allied health
    1 req.
    5 Personal care
    1 req.

Real care requests submitted by people in Cairns City through Carevo. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Cairns City?

Across QLD on Carevo, providers respond to enquiries with a median of 9 minutes. 68% of enquiries are connected with a provider within 1 hour, and 91% within 24 hours (based on 2191 provider connections across QLD).

How many navigator support providers are in Cairns City?

There are currently 10 navigator support providers serving Cairns City listed on Carevo.

How much does navigator support cost in Cairns City?

Navigator Support in Cairns City typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.

How do I choose a navigator support provider in Cairns City?

Look for providers who are NDIS registered, have experience with your specific needs, and service Cairns City. Use our directory to compare providers, check their verification status, and view their service offerings.

Can I choose my own navigator support provider in Cairns City?

Yes. Carevo lists 10 navigator support providers serving Cairns City, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.

What qualifications should navigator support providers in Cairns City have?

Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.

What happens if I'm not happy with my navigator support provider in Cairns City?

You have the right to change your navigator support provider at any time. If you are unhappy with the service in Cairns City, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.

Is navigator support available on weekends in Cairns City?

Many navigator support providers in Cairns City offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.

How do I know if a navigator support provider in Cairns City is NDIS registered?

You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Navigator Support in nearby Cairns & Far North QLD locations

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