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Navigator Support in Innisfail, QLD

Navigator support providers in Innisfail, Queensland

Funded via government programs.

9 minutes median response · 68% within 1 hour

For navigator support

  • 7 providers in Innisfail
  • Funded via government programs
  • Free, no obligation
  • One request, providers respond

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Best Navigator Support providers near me

Showing 7 of 7 providers·How we chose these

1

Innisfail, QLD and 7 othersAlso servesAtherton, QLD · Coomera, QLD · Mackay, QLD · Mareeba, QLD · Parramatta Park, QLD · Townsville City, QLD · Yarrabah, QLD

  • Specialises in Personal care, Transport

One Stop Support Services works across 15 NDIS support categories in Innisfail, Queensland. They are most often contacted for personal care and transport. Active on Carevo in the past week.

How this listing is sourced

NDIS coverage15 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · High Intensity Daily Personal Activities · Household tasks · Development of daily living and life skills · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Group and Centre Based Activities · Participation in community/social and civic activities · Innovative Community Participation · Assistance to access and/or maintain employment and/or education · Community nursing care for high needs · Therapeutic Supports · Support Coordination
0422010839
  • Specialises in Cleaning, Nursing, Other Services

Based in Innisfail, Queensland, Define Normal Life Style Supports is an NDIS registered provider offering support coordination. Registered across 13 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and shared living support.

How this listing is sourced

NDIS coverage13 groupsNDIS registration groupsAssistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Assistance with travel/transport arrangements · Community nursing care for high needs · Daily Personal Activities · Development of daily living and life skills · Group and Centre Based Activities · High Intensity Daily Personal Activities · Household tasks · Innovative Community Participation · Participation in community/social and civic activities · Support Coordination
0487174699
3

Innisfail, QLD and 5 othersAlso servesBabinda, QLD · Cardwell, QLD · Ingham, QLD · Mission Beach, QLD · Tully, QLD

  • Specialises in Cleaning, Nursing, Personal Care

Life Ur Way works across 13 NDIS support categories in Innisfail, Queensland.

How this listing is sourced

NDIS coverage13 groupsNDIS registration groupsGroup and Centre Based Activities · Accommodation/Tenancy Assistance · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance to access and/or maintain employment and/or education · Household tasks · Participation in community/social and civic activities · Therapeutic Supports · High Intensity Daily Personal Activities · Community nursing care for high needs · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · Development of daily living and life skills · Daily Personal Activities
0740152994
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4

Innisfail, QLD and 5 othersAlso servesCapella, QLD · Clermont, QLD · Emerald, QLD · Longreach, QLD · Tieri, QLD

  • Specialises in Accommodation Support, Allied Health, Behaviour Support

Based in Innisfail, Queensland, Stream Services is an NDIS registered provider offering support coordination. Registered across 14 NDIS support categories, including accommodation and tenancy assistance, shared living support and daily personal care.

How this listing is sourced

NDIS coverage14 groupsNDIS registration groupsAccommodation/Tenancy Assistance · Assistance with daily life tasks in a group or shared living arrangement · Daily Personal Activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Assistance with travel/transport arrangements · Specialised Driver Training · Participation in community/social and civic activities · Innovative Community Participation · Community nursing care for high needs · Therapeutic Supports · Exercise Physiology and Physical Wellbeing Activities · Support Coordination · Specialist Behaviour Support · Group and Centre Based Activities
1300721964
5

Innisfail, QLD and 4 othersAlso servesAtherton, QLD · Cairns North, QLD · Mareeba, QLD · Trinity Park, QLD

  • Specialises in Support Workers, Personal Care, Transport

Ameya Care Support Services is an NDIS registered provider offering support coordination in Innisfail, Queensland. Registered across 11 NDIS support categories, including daily personal care, group and centre activities and Assistance to access and/or maintain employment and/or education.

How this listing is sourced

NDIS coverage11 groupsNDIS registration groupsDaily Personal Activities · Group and Centre Based Activities · Assistance to access and/or maintain employment and/or education · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · Assistance with travel/transport arrangements · Development of daily living and life skills · Participation in community/social and civic activities · Therapeutic Supports · Household tasks · Assistance in Coordinating or Managing Life Stages, Transitions and Supports
0438195568
6

Innisfail, QLD and 5 othersAlso servesCardwell, QLD · Ingham, QLD · Palm Island, QLD · Pimlico, QLD · Tully, QLD

  • Specialises in Allied Health, Behaviour Support, Cleaning

Optimise Health and Wellness works across 17 NDIS support categories in Innisfail, Queensland.

How this listing is sourced

NDIS coverage17 groupsNDIS registration groupsCommunity nursing care for high needs · Plan Management · Therapeutic Supports · Participation in community/social and civic activities · Assistance in Coordinating or Managing Life Stages, Transitions and Supports · Daily Personal Activities · Development of daily living and life skills · Specialist Behaviour Support · Assistance with daily life tasks in a group or shared living arrangement · Innovative Community Participation · High Intensity Daily Personal Activities · Assistance with travel/transport arrangements · Early Childhood Supports · Support Coordination · Household tasks · Exercise Physiology and Physical Wellbeing Activities · Group and Centre Based Activities
0744237662
7

Innisfail, QLD and 6 othersAlso servesAtherton, QLD · Cairns North, QLD · Mareeba, QLD · Mossman, QLD · Port Douglas, QLD · Tully, QLD

  • Specialises in Personal Care, Support Workers, Social Support

Senior Helpers Far North Queensland is an approved aged care provider offering support coordination in Innisfail, Queensland.

How this listing is sourced

  • Approved Aged Care provider (Department of Health)
  • Business address on file
(07) 4281 6816

About Navigator Support in Innisfail

This guide compares the top navigator support providers in Innisfail. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 7 navigator support providers serving Innisfail.

How we rank providers

Rankings in Innisfail are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Innisfail rank above those covering only the broader region.

What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

How to check a provider's credentials

Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Care demand in QLD

In the last 90 days, families across QLD made 581 care requests through Carevo, and 41% were marked urgent. The funding mix was 54% NDIS, 28% Home Care Package or aged care, and 17% privately funded.

Based on real requests submitted to Carevo across QLD. Updated each build.

About Innisfail

Innisfail sits within the Cassowary Coast (Regional Council) council area, home to around 1,145 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

2,468 (21.8%)

State avg 17.7%

Need help with daily activities

865 (7.6%)

State avg 6.1%

Median personal income

$642/wk

Weekly, persons 15+ (ABS)

Data: ABS Census 2021

Language support in Innisfail

Innisfail has a large Punjabi-speaking community (5.1% of residents), so finding NDIS navigators in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.

Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.

Navigator Support at a glance

Funding
Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
Availability
Co-designed and piloted 2026 to 2028
Wait time
Support coordination available now; navigator role rolling out 2026 to 2028
Cost
Navigator role government funded under reforms; support coordination funded in NDIS plans
Hours
By appointment
Median response
9 minutes

How Much Does Navigator Support Cost in Innisfail?

Navigator Support in Innisfail typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.

Source: NDIS Pricing Arrangements and Price Limits 2025-26

How to Pay for Navigator Support in Innisfail

Navigator Support in Innisfail can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Navigator Support Is Like in Innisfail

Finding navigator support in Innisfail starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Innisfail and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Innisfail

Provider counts by service type in Innisfail

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How quickly do providers respond to enquiries in Innisfail?

Across QLD on Carevo, providers respond to enquiries with a median of 9 minutes. 68% of enquiries are connected with a provider within 1 hour, and 91% within 24 hours (based on 2191 provider connections across QLD).

How many navigator support providers are in Innisfail?

There are currently 7 navigator support providers serving Innisfail listed on Carevo.

How much does navigator support cost in Innisfail?

Navigator Support in Innisfail typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.

How do I choose a navigator support provider in Innisfail?

Look for providers who are NDIS registered, have experience with your specific needs, and service Innisfail. Use our directory to compare providers, check their verification status, and view their service offerings.

Can I choose my own navigator support provider in Innisfail?

Yes. Carevo lists 7 navigator support providers serving Innisfail, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.

What qualifications should navigator support providers in Innisfail have?

Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.

What happens if I'm not happy with my navigator support provider in Innisfail?

You have the right to change your navigator support provider at any time. If you are unhappy with the service in Innisfail, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.

Is navigator support available on weekends in Innisfail?

Many navigator support providers in Innisfail offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.

How do I know if a navigator support provider in Innisfail is NDIS registered?

You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

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