Navigator support providers in Richmond, Victoria
Funded via government programs. 8 families in Richmond have used Carevo to find a provider.
For navigator support
- 46 providers in Richmond
- Funded via government programs
- Free, no obligation
- One request, providers respond
It only takes one minute and it's free.
Best Navigator Support providers near me
Showing 10 of 10 providers·How we chose these
Richmond, VIC and 55 othersAlso servesAcacia Ridge, QLD · Ballarat Central, VIC · Ballarat East, VIC · Benalla, VIC · Bendigo, VIC · Berwick, VIC · Brisbane, QLD · Cairns North, QLD · Camberwell, VIC · Central Coast, NSW · Coburg, VIC · Cranbourne, VIC · +43 more · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning, Allied health
Ozzi Care Services is among the highest-ranked NDIS registered providers offering support coordination in Richmond, Victoria in our data. Most enquiries to them come from participants directly. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. They are most often contacted for personal care and cleaning.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Richmond, VIC and 28 othersAlso servesArmadale, VIC · Box Hill, VIC · Brunswick, VIC · Clayton, VIC · Cowes, VIC · Dandenong, VIC · Docklands, VIC · Dromana, VIC · Essendon, VIC · Frankston, VIC · Hastings, VIC · Keilor, VIC · +16 more · Regional provider
- Fast responder, usually replies within an hour
- Specialises in Personal care, Social support
Kindred Health Group works across 8 NDIS support categories in Richmond, Victoria. Active on Carevo in the past week. They are most often contacted for personal care and social support. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Richmond, VIC and 17 othersAlso servesBallarat East, VIC · Bendigo, VIC · Camberwell, VIC · Corio, VIC · Craigieburn, VIC · Cranbourne, VIC · Cranbourne West, VIC · Dandenong, VIC · Frankston, VIC · Geelong, VIC · Kew, VIC · Kilmore, VIC · +5 more · National provider
- 5+ families connected
- Specialises in Support coordination, Social support, Gardening
Glorious Disability Support Services works across 11 NDIS support categories in Richmond, Victoria. They operate across multiple states. They are most often contacted for social support and gardening. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Social Worker, Welfare Worker, Counsellor
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Richmond, VIC and 33 othersAlso servesBraybrook, VIC · Broadmeadows, VIC · Brunswick, VIC · Carnegie, VIC · Caroline Springs, VIC · Chadstone, VIC · Coburg, VIC · Collingwood, VIC · Cranbourne, VIC · Dandenong, VIC · Doncaster, VIC · Essendon, VIC · +21 more · National provider
- 25+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Cleaning, Personal care, Social support
Auslife Disability Care is an NDIS registered provider offering support coordination in Richmond, Victoria. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Richmond, VIC and 104 othersAlso servesAdelaide, SA · Altona, VIC · Armstrong Creek, VIC · Aspendale, VIC · Ballarat East, VIC · Barwon Heads, VIC · Belmont, VIC · Bendigo, VIC · Bentleigh, VIC · Bentleigh East, VIC · Bonbeach, VIC · Boronia, VIC · +92 more · National provider
- 25+ families connected
- Fast responder, usually replies within 2 hours
- Specialises in Personal care, Respite care, Cleaning
Easy Care Support Services works across 8 NDIS support categories in Richmond, Victoria. Most enquiries to them come from families and carers. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They are most often contacted for personal care and respite care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Richmond, VIC and 89 othersAlso servesArmadale, VIC · Ashwood, VIC · Balwyn, VIC · Balwyn North, VIC · Bayswater North, VIC · Bentleigh, VIC · Bentleigh East, VIC · Berwick, VIC · Blackburn, VIC · Blackburn North, VIC · Blackburn South, VIC · Boronia, VIC · +77 more · Regional provider
- 25+ families connected
- Fast responder, usually replies within an hour
- Specialises in Personal care, Social support, SIL
Your Centred Care is an NDIS registered provider offering support coordination in Richmond, Victoria. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. Families most often connect with them for personal care and social support. Registered across 7 NDIS support categories, including daily personal care, shared living support and transport assistance.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Richmond, VIC and 25 othersAlso servesAltona, VIC · Bacchus Marsh, VIC · Ballarat North, VIC · Berwick, VIC · Brighton, VIC · Caroline Springs, VIC · Diamond Creek, VIC · Geelong, VIC · Hoppers Crossing, VIC · Laverton, VIC · Melbourne, VIC · Melbourne Airport, VIC · +13 more · State-wide provider
- 10+ families connected
- Specialises in Cleaning, Personal care, Behaviour support
First Melbourne Care is an NDIS registered provider offering support coordination in Richmond, Victoria. They have a track record of following through on over a dozen enquiries from families who connected through Carevo. Families most often connect with them for cleaning and personal care. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner, Disability Support Worker, Gardener
Richmond, VIC and 70 othersAlso servesArmadale, VIC · Ballarat East, VIC · Bendigo, VIC · Bentleigh, VIC · Berwick, VIC · Blackburn North, VIC · Box Hill, VIC · Burwood, VIC · Camberwell, VIC · Carrum Downs, VIC · Cheltenham, VIC · Corio, VIC · +58 more · State-wide provider
- 50+ families connected
- Specialises in Personal care, Cleaning
Based in Richmond, Victoria, Aligned Assist is an NDIS registered provider offering support coordination. Personal care and cleaning are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Registered across 20 NDIS support categories, including daily personal care, community nursing and Communication and Information Equipment.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Richmond, VIC and 15 othersAlso servesBacchus Marsh, VIC · Caroline Springs, VIC · Craigieburn, VIC · Cranbourne West, VIC · Docklands, VIC · Footscray, VIC · Hawthorn, VIC · Keilor East, VIC · Meadow Heights, VIC · Melbourne, VIC · Melton, VIC · Mount Macedon, VIC · +3 more · State-wide provider
- 50+ families connected
- Specialises in Cleaning, Personal care
Aurevia Healthcare is an NDIS registered provider offering support coordination in Richmond, Victoria. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Registered across 16 NDIS support categories, including high intensity personal care, shared living support and daily personal care. They operate across Victoria.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Occupational Therapist
responded today with details of an OT and a scheduled visit
Verified care seeker, Geelong
Richmond, VIC and 7 othersAlso servesCranbourne, VIC · Footscray, VIC · Melbourne, VIC · Ringwood, VIC · Truganina, VIC · Werribee, VIC · Williams Landing, VIC · State-wide provider
- Fast responder, usually replies within an hour
- Specialises in SIL
Compassion Care is an NDIS registered provider offering support coordination in Richmond, Victoria. Families most often connect with them for SIL. Registered across 7 NDIS support categories, including transport assistance, household tasks and community participation. They operate across Victoria.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Navigator Support in Richmond
This guide compares the top navigator support providers in Richmond. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 navigator support providers serving Richmond.
How we rank providers
Rankings in Richmond are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Richmond rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
46
providers in Richmond
32,039
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in Richmond
In the last 90 days, families in Richmond made 8 care requests through Carevo.
Based on real requests submitted to Carevo. Updated each build.
About Richmond
Richmond sits within the Yarra (City) council area, home to around 27,705 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
3,445 (10.9%)
State avg 18.6%
Need help with daily activities
1,242 (3.9%)
State avg 6.1%
Median personal income
$1,376/wk
Weekly, persons 15+ (ABS)
Nearest hospital
St Vincent's Hospital Melbourne
Public transport
Multiple train lines via Richmond Station
Pharmacies
Richmond Pharmacy • Chemist Warehouse Bridge Road
Community support
Richmond Senior Citizens Centre • Vietnamese Community Victoria
Diverse inner suburb with large Vietnamese community. Mix of heritage homes and new apartments. Gentrifying area.
Generally flat. Victoria Street has good accessibility. Richmond Station has lift access.
Language support in Richmond
Richmond has a large Vietnamese-speaking community (5% of residents), so finding NDIS navigators in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Navigator Support at a glance
- Funding
- Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
- Availability
- Co-designed and piloted 2026 to 2028
- Wait time
- Support coordination available now; navigator role rolling out 2026 to 2028
- Cost
- Navigator role government funded under reforms; support coordination funded in NDIS plans
- Hours
- By appointment
- Median response
- 5 minutes
How Much Does Navigator Support Cost in Richmond?
Navigator Support in Richmond typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.
How to Pay for Navigator Support in Richmond
Navigator Support in Richmond can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Navigator Support Is Like in Richmond
Finding navigator support in Richmond starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Richmond and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Richmond
Provider counts by service type in Richmond
Most popular care requests in Richmond
Based on 11 actual requests from participants and families in Richmond on Carevo.
- 1 Therapy
Real care requests submitted by people in Richmond through Carevo. Updated each build from inquiry records.
Victoria Regulations & Compliance
In Victoria, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care providers operate under the Aged Care Quality Standards. Victoria also maintains its own Disability Worker Registration Scheme, requiring disability workers to meet additional state-level standards. All providers are subject to regular audits by the NDIS Commission.
Frequently Asked Questions
How quickly do providers respond to enquiries in Richmond?
Across VIC on Carevo, providers respond to enquiries with a median of 5 minutes. 76% of enquiries are connected with a provider within 1 hour, and 93% within 24 hours (based on 3387 provider connections across VIC).
How many navigator support providers are in Richmond?
There are currently 10 navigator support providers serving Richmond listed on Carevo.
How much does navigator support cost in Richmond?
Navigator Support in Richmond typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Richmond?
Look for providers who are NDIS registered, have experience with your specific needs, and service Richmond. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Richmond?
Yes. Carevo lists 10 navigator support providers serving Richmond, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Richmond have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Richmond?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Richmond, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Richmond?
Many navigator support providers in Richmond offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Richmond is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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