Navigator support providers in Willoughby, New South Wales
Funded via government programs.
For navigator support
- 2 providers in Willoughby
- Funded via government programs
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Best Navigator Support providers near me
Showing 2 in Willoughby + 8 servicing from nearby·How we chose these
- Specialises in Cleaning, Other Services, Personal Care
Thc works across 13 NDIS support categories in Willoughby, New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker
Willoughby, NSW and 37 othersAlso servesAshfield, NSW · Bankstown, NSW · Beverly Hills, NSW · Burwood, NSW · CAMPSIE, NSW · Camden, NSW · Campbelltown, NSW · Canada Bay, NSW · Canterbury, NSW · Castle Hill, NSW · Central Coast, NSW · Denistone, NSW · +25 more · State-wide provider
- Fast responder, usually replies within an hour
- Specialises in Allied Health, Cleaning, Dementia Care
CASS Care is an NDIS registered and aged care approved provider offering support coordination in Willoughby, New South Wales. Most enquiries to them come from participants directly. Registered across 14 NDIS support categories, including shared living support, daily personal care and transport assistance. They operate across New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Artarmon, NSW · ~1 km from Willoughby and 17 othersAlso servesAlbury, NSW · Armidale, NSW · Coogee, NSW · Dundas Valley, NSW · Engadine, NSW · Lismore, NSW · Newcastle, NSW · Northmead, NSW · Nowra, NSW · Penrith, NSW · Punchbowl, NSW · Rooty Hill, NSW · +5 more
- Specialises in Support Workers, Personal Care, Transport
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Artarmon, NSW · ~1 km from Willoughby and 2 othersAlso servesEastwood, NSW · Sydney, NSW
- Specialises in Cleaning, Life Skills, Meal Services
Cca New South Wales is an NDIS registered and aged care approved provider based in Artarmon, New South Wales, available to clients in Willoughby. Registered across 9 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, shared living support and transport assistance.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Developmental Educators, Disability Support Worker, Social Worker
- Specialises in Personal Care, Respite Care, Social Support
Channelling Change services Willoughby from Artarmon, New South Wales as an NDIS registered provider. Registered across 9 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and transport assistance.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Artarmon, NSW · ~1 km from Willoughby and 2 othersAlso servesTaree, NSW · Tinonee, NSW
- Specialises in Cleaning, Gardening, Life Skills
Customised Service Solutions services Willoughby from Artarmon, New South Wales as an NDIS registered provider. Registered across 8 NDIS support categories, including group and centre activities, Innovative Community Participation and community participation.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Artarmon, NSW · ~1 km from Willoughby and 502 othersAlso servesAirport West, VIC · Albert Park, VIC · Albion, VIC · Alexandria, NSW · Allambie Heights, NSW · Allawah, NSW · Altona, VIC · Altona Meadows, VIC · Altona North, VIC · Ardeer, VIC · Armadale, VIC · Arncliffe, NSW · +490 more · National provider
- 10+ families connected
- Specialises in Personal care, Cleaning, Transport
Permalink Support Services is an NDIS registered provider based in Artarmon, New South Wales, available to clients in Willoughby. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. Families most often connect with them for personal care and cleaning. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Artarmon, NSW · ~1 km from Willoughby and 6 othersAlso servesGregory Hills, NSW · Narellan, NSW · Northmead, NSW · Penshurst, NSW · Smithfield, NSW · Sydney, NSW · Regional provider
- 5+ families connected
- Specialises in Cleaning, Transport, Personal care
Based in Artarmon, New South Wales, Right On Care is an NDIS registered provider servicing Willoughby. Registered across 11 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and shared living support. Cleaning and transport are among their most-requested supports. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Artarmon, NSW · ~1 km from Willoughby and 2 othersAlso servesKellyville, NSW · Wollongong, NSW · Regional provider
- Specialises in Personal care, Cleaning, Transport
Taunton Care Services is an NDIS registered provider based in Artarmon, New South Wales, available to clients in Willoughby. Families most often connect with them for personal care and cleaning. Registered across 13 NDIS support categories, including SDA, shared living support and Support Coordination.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Chatswood, NSW · ~2 km from Willoughby and 11 othersAlso servesArtarmon, NSW · Ashfield, NSW · Belmore, NSW · Campbelltown, NSW · Central Coast, NSW · Homebush West, NSW · Liverpool, NSW · Panania, NSW · Parramatta, NSW · Punchbowl, NSW · Sydney, NSW · State-wide provider
- 10+ families connected
- Fast responder, usually replies within an hour
- Specialises in Support coordination, Behaviour support
Acubyte is an NDIS registered provider based in Chatswood, New South Wales, available to clients in Willoughby. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Families most often connect with them for behaviour support. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Navigator Support in Willoughby
This guide compares the top navigator support providers in Willoughby. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 navigator support providers serving Willoughby.
How we rank providers
Rankings in Willoughby are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination and Assistance in Coordinating or Managing Life Stages, Transitions and Supports, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability. This support is new or still rolling out, so these are the closest-matched providers based on the criteria above while the dedicated program is established.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Willoughby rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
2
providers in Willoughby
32,039
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in NSW
In the last 90 days, families across NSW made 1,247 care requests through Carevo, and 39% were marked urgent. The funding mix was 50% NDIS, 35% Home Care Package or aged care, and 15% privately funded.
Based on real requests submitted to Carevo across NSW. Updated each build.
About Willoughby
Willoughby sits within the Willoughby (City) council area, home to around 6,540 residents. Connecting with a navigator support provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
2,887 (16.5%)
State avg 18.8%
Need help with daily activities
660 (3.8%)
State avg 6%
Median personal income
$1,233/wk
Weekly, persons 15+ (ABS)
Public transport
Well-serviced by train lines and buses, with easy access to major hospitals.
Language support in Willoughby
Willoughby has a large Mandarin-speaking community (5.6% of residents), so finding NDIS navigators in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Navigator Support at a glance
- Funding
- Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans
- Availability
- Co-designed and piloted 2026 to 2028
- Wait time
- Support coordination available now; navigator role rolling out 2026 to 2028
- Cost
- Navigator role government funded under reforms; support coordination funded in NDIS plans
- Hours
- By appointment
- Median response
- 6 minutes
How Much Does Navigator Support Cost in Willoughby?
Navigator Support in Willoughby typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.
Common funding options: Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans.
How to Pay for Navigator Support in Willoughby
Navigator Support in Willoughby can be funded through Government-commissioned (outside individual NDIS plan budgets); support coordination funded in NDIS plans. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.
What Navigator Support Is Like in Willoughby
Finding navigator support in Willoughby starts with understanding your needs and matching them to the right provider. Carevo connects you with vetted providers who service Willoughby and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.
Care Services Available in Willoughby
Provider counts by service type in Willoughby
New South Wales Regulations & Compliance
In New South Wales, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. All providers serving NSW participants are subject to regular audits and must maintain worker screening through the NSW NDIS Worker Check.
Frequently Asked Questions
How quickly do providers respond to enquiries in Willoughby?
Across NSW on Carevo, providers respond to enquiries with a median of 6 minutes. 72% of enquiries are connected with a provider within 1 hour, and 92% within 24 hours (based on 3779 provider connections across NSW).
How many navigator support providers are in Willoughby?
There are currently 10 navigator support providers serving Willoughby listed on Carevo.
How much does navigator support cost in Willoughby?
Navigator Support in Willoughby typically costs Navigator role government funded under reforms; support coordination funded in NDIS plans. Rates depend on the provider and the type of support required.
How do I choose a navigator support provider in Willoughby?
Look for providers who are NDIS registered, have experience with your specific needs, and service Willoughby. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own navigator support provider in Willoughby?
Yes. Carevo lists 10 navigator support providers serving Willoughby, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should navigator support providers in Willoughby have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. NDIS-funded services require providers to meet the NDIS Practice Standards and Quality Indicators. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my navigator support provider in Willoughby?
You have the right to change your navigator support provider at any time. If you are unhappy with the service in Willoughby, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on Carevo or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is navigator support available on weekends in Willoughby?
Many navigator support providers in Willoughby offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through Carevo to confirm their weekend availability.
How do I know if a navigator support provider in Willoughby is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on Carevo display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.
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