NDIS support coordination providers in Australian Capital Territory
Compare NDIS support coordination providers across Australian Capital Territory. 55 families in Australian Capital Territory have used Carevo to find a provider.
For NDIS support coordination
- 6 providers across Australian Capital Territory
- Funded via NDIS Capacity Building
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Best NDIS Support Coordination providers in Australian Capital Territory
Showing 6 of 6 providers·How we chose these
Canberra Airport, ACT and 12 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canowindra, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · Parramatta, NSW · TOONGABBIE, NSW · Wollongong, NSW · Woy Woy, NSW · State-wide provider
Specialises in Personal care · Domestic assistance · Transport
Also supports Traumatic Brain Injury · Huntington's Disease
Altido Consulting Services is among the highest-ranked NDIS registered and aged care approved providers in Canberra Airport, Australian Capital Territory in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for personal care and domestic assistance. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Excellent, energetic and over effective service.
Verified care seeker, Five Dock
Belconnen, ACT and 5 othersAlso servesBruce, ACT · Deakin, ACT · Gungahlin, ACT · Ngunnawal, ACT · Queanbeyan, NSW · Hyperlocal provider
Specialises in Allied health · Personal care · Domestic assistance
QuestCare works across 17 NDIS support categories in Belconnen, Australian Capital Territory. They focus closely on their local area. They are most often contacted for allied health and personal care. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Belconnen, ACT and 3 othersAlso servesBella Vista, NSW · City, ACT · Palmerston, ACT
Specialises in Personal care · Domestic assistance
Daaccs is an NDIS registered provider in Belconnen, Australian Capital Territory. Families most often connect with them for personal care and domestic assistance. Registered across 17 NDIS support categories, including accommodation and tenancy assistance, SDA and shared living support. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker, Social Worker
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Flynn, ACT and 1 otherAlso servesLITTLE BAY, NSW
Specialises in Personal Care · Support Workers · Social Support
NeuroMoves Canberra works across 11 NDIS support categories in Flynn, Australian Capital Territory. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker, Exercise Physiologist, Physiotherapist
Based in Ngunnawal, Australian Capital Territory, El Deah Support Coordination Services is an NDIS registered provider.
Based in Casey, Australian Capital Territory, MAC Healthcare Services is an NDIS registered provider. Registered across 12 NDIS support categories, including Support Coordination, community participation and Assistance in Coordinating or Managing Life Stages, Transitions and Supports. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Cleaner, Disability Support Worker, Registered Nurse
How we rank providers
Rankings in Australian Capital Territory are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Support Coordination, or offer support coordination. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Australian Capital Territory rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
6
providers in Australian Capital Territory
28,881
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionNDIS Support Coordination at a Glance
Funding
NDIS Capacity Building - Support Coordination
Availability
7 days/week
Wait Time
Same-week start available
Cost
$100.14/hour Level 2 | $190.54/hour Level 3
Hours
Same-day response, 24/7 emergency support
Median Response
12 minutes
How much does NDIS support coordination cost in Australian Capital Territory?
NDIS Support Coordination in Australian Capital Territory typically costs $100.14/hour Level 2 | $190.54/hour Level 3 (NDIS funded, $0 to you). Actual rates vary by provider, funding type, and the level of support required.
How to pay for NDIS support coordination
Funding options include NDIS Capacity Building. Eligibility depends on your assessment and plan.
NDIS Support Coordination by suburb in Australian Capital Territory
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
Your NDIS Plan Shouldn’t Feel This Hard to Use
You have NDIS funding, but turning that plan into real support feels overwhelming. Finding the right providers, understanding what you can claim, setting up service agreements, tracking your budget. It is a lot, especially when you are already dealing with the challenges that brought you to the NDIS in the first place.
Through Carevo, you can find experienced NDIS support coordinators in Australian Capital Territory who take the stress out of your plan. They handle the hard work of connecting you with the right providers, so you can focus on your goals and your life.
The Right Support is About More Than Just a Plan on Paper
Are you struggling with:
- Finding providers who actually suit you? The frustration of calling around and not knowing who is reliable, available, or right for your needs.
- Understanding your NDIS plan? The confusion of funding categories, line items, and what you can actually spend money on.
- Providers not delivering? The disappointment when services don’t match what was promised, and not knowing what to do about it.
- Plan reviews? The anxiety of preparing evidence and worrying your funding will be cut.
Support coordinators through Carevo help with these problems. They know the providers in Australian Capital Territory, they know the NDIS system, and they work for you.
What is NDIS Support Coordination in Australian Capital Territory?
NDIS Support Coordination is a Capacity Building support funded by the National Disability Insurance Scheme to help participants understand and use their plan. A support coordinator works with you to find providers, set up services, monitor your budget, prepare for plan reviews, and resolve problems when they come up. The NDIS funds three levels of coordination, each suited to different situations.
The Three Levels of NDIS Support Coordination
Level 1: Support Connection. A short-term support that helps you connect with informal, community, and funded supports so you can get the most out of your plan. Often included for participants who are new to the NDIS or who have a simple plan.
Level 2: Coordination of Supports. The most common level. Your coordinator helps you implement your plan, connect with providers, resolve issues, and build your capacity to manage supports over time. Suits most participants who want hands-on help putting their plan to work.
Level 3: Specialist Support Coordination. A higher intensity, time-limited support for participants with complex needs. Specialist coordinators hold professional qualifications in social work, psychology, occupational therapy, mental health nursing, or similar fields. They work with participants whose situations involve multiple service systems, risk, or instability.
This page covers both general support coordination (Level 2) and specialist support coordination (Level 3) in Australian Capital Territory. Through Carevo you can find a coordinator matched to whichever level your NDIS plan funds.
Types of NDIS Support Coordination Services Available in Australian Capital Territory
Level 2: Coordination of Supports ($100.14/hour)
Standard support coordination for participants who need help putting their plan into action in Australian Capital Territory. Your coordinator finds providers, sets up service agreements, monitors progress, and helps you build capacity to manage your supports. This is the level most NDIS participants access. It is fully funded under Capacity Building - Support Coordination, so it costs you nothing.
Level 3: Specialist Support Coordination ($190.54/hour)
For participants with complex needs in Australian Capital Territory. Level 3 coordinators are qualified allied health or social work professionals who hold expertise in working through high-risk situations. The NDIS funds Level 3 when a participant is dealing with one or more of:
- Mental health concerns or psychosocial disability
- Hospital discharge planning or recent hospitalisation
- Child protection involvement or family court matters
- Risk of homelessness or unstable housing
- Justice system involvement
- Significant family or carer breakdown
- Multiple complex providers across health, disability, and community systems
Specialist support coordinators through Carevo will work with you to reduce barriers to implementing your plan, manage risk, and connect you to the right clinical and community supports.
Provider Matching and Onboarding
Coordinators in Australian Capital Territory review your NDIS goals, your preferences, your location, and your funding. They identify providers who match, set up introductions, arrange trial sessions where useful, and handle service agreements so the paperwork does not fall on you.
Service Agreement Setup
Every provider in your plan needs a service agreement that sets out what they will deliver, when, and at what cost. Your coordinator drafts and reviews these agreements with you, makes sure the rates align with the NDIS Pricing Arrangements, and keeps copies on file for your plan review.
Plan Implementation and Budget Tracking
Once providers are in place, your coordinator tracks your spending against each support category. This stops you running out of funding before plan end and stops money sitting unused. They will flag underspending or overspending early so you can adjust.
Plan Review Preparation and Evidence Gathering
In the lead-up to your plan review, your coordinator gathers progress reports, therapy summaries, and outcomes evidence from each provider. They help you write your participant statement, prepare answers to likely planner questions, and attend the review meeting with you if you want.
Crisis Intervention and Risk Management (Level 3 Specialist Work)
When something goes wrong, like a provider dropping out, a hospital admission, a sudden change in housing, or a mental health crisis, a Level 3 specialist coordinator can step in. They liaise with hospitals, mental health teams, child protection, housing services, and other agencies to stabilise the situation. This kind of work is what Level 3 funding exists for.
How to Access NDIS Support Coordination in Australian Capital Territory
- Check your NDIS plan for Support Coordination funding. Look under “Capacity Building Supports” for line items 07_001_0106_8_3 (Support Connection, Level 1), 07_002_0106_8_3 (Coordination of Supports, Level 2), or 07_004_0132_8_3 (Specialist Support Coordination, Level 3). If you cannot find it, a coordinator can review your plan with you at no cost.
- Connect with Carevo to find a registered support coordinator. Call 1800 953 253 or fill in the contact form. Carevo will match you with a coordinator in Australian Capital Territory whose registration covers your plan level (2 or 3) and whose specialisation suits your situation.
- Same-week start, 24-48 hours for urgent matters. Most participants in Australian Capital Territory can have an initial conversation within 48 hours and a confirmed coordinator within the same week. Hospital discharges, crisis situations, and child protection matters can be prioritised inside 24-48 hours.
- Initial intake meeting in person or video. Your coordinator meets with you at home, at their office, or by video call. They review your plan, your goals, your current providers, and your priorities. You decide where the meeting happens and who attends.
- Provider matching and service agreements. Within the first one to two weeks, your coordinator identifies suitable providers in Australian Capital Territory, arranges introductions, and sets up service agreements. You stay in control of every decision.
- Ongoing coordination, monthly check-ins, and plan review prep. Most participants have a regular monthly check-in plus contact between meetings as needed. In the three months before your plan review, your coordinator shifts focus to evidence gathering and review preparation.
What a Support Coordinator Actually Does for You
Australian Capital Territory support coordinators through Carevo don’t just hand you a list of providers. They actively build the support network you need and make sure it works.
Practical Help That Makes a Real Difference
- Provider Matching: They find providers in Australian Capital Territory who match your needs, your preferences, and your budget. Then they set up introductions, arrange trials, and handle the service agreements.
- Budget Monitoring: They track your NDIS spending so you don’t run out of funding early or leave money on the table at plan end.
- Plan Review Preparation: They document your progress, gather evidence from providers, and support you through the review process. This preparation directly affects your next plan.
- Crisis Support: When something goes wrong, like a provider dropping out, a hospital admission, or a sudden change in circumstances, they step in and sort it out.
- Building Your Independence: The goal is to help you manage more of your plan over time, so you have the skills and confidence to direct your own supports.
Why Australian Capital Territory Participants Choose Coordinators Through Carevo
NDIS Quality and Safeguards Commission Oversight
Registered support coordinators follow the NDIS Code of Conduct and Practice Standards, hold current Worker Screening clearances, and are accountable to the NDIS Quality and Safeguards Commission for the quality and safety of their work. Ask each coordinator about their registration and Worker Screening clearance.
They Know Australian Capital Territory
Coordinators available through Carevo have local knowledge of providers, community resources, transport options, and support groups in Australian Capital Territory and surrounding areas. That local knowledge means faster, better provider matches.
Multilingual Coordinators Available
Need a coordinator who speaks your language? You can find coordinators through Carevo who speak 20+ languages including Arabic, Mandarin, Cantonese, Vietnamese, Korean, Greek, Italian, Spanish, Hindi, Punjabi, Tamil, and more.
Same-Week Start, 24/7 Emergency Access
Unlike many providers with weeks-long waitlists, coordinators through Carevo offer same-week start for new participants. For Level 3 specialist work, emergency support is available 24/7 for existing participants dealing with crisis situations.
Making Funding Simple
Support coordination is fully funded by the NDIS. It costs you nothing.
- NDIS Capacity Building: Support coordination is funded under the Capacity Building budget, support category “Support Coordination” (Line items 07_001_0106_8_3, 07_002_0106_8_3, and 07_004_0132_8_3). It does not reduce your Core Supports or other budgets.
- Don’t have it in your plan? Request support coordination at your next planning meeting or review. Explain how it will help you implement your plan and achieve your goals.
- Plan management plus support coordination: These are separate services with separate funding. A plan manager handles finances; your support coordinator handles implementation. They work well together.
Support Coordination vs Plan Management: What’s the Difference?
| Support Coordination | Plan Management | |
|---|---|---|
| What they do | Find providers, implement your plan, crisis support | Pay invoices, track budget, financial admin |
| Funded from | Capacity Building | Improved Life Choices |
| Cost to you | $0 | $0 |
| Who needs it | Participants who need help working through the system | Participants who want invoice and budget help |
| Can you have both? | Yes | Yes |
Bottom line: Support coordination helps you find and set up your supports. Plan management handles the money side. Most participants benefit from both, and they come from separate budgets. For a detailed comparison, read our guide on plan management vs support coordination.
Related NDIS Services in Australian Capital Territory
A good support coordinator connects you with the right mix of NDIS supports for your situation. Other services participants in Australian Capital Territory commonly access alongside support coordination include:
- Behaviour support for participants with behaviours of concern, often arranged together with Level 3 specialist coordination
- Supported Independent Living (SIL) for participants who need support staff in shared or individual housing
- Specialist Disability Accommodation (SDA) for participants with extreme functional impairment or very high support needs
- Psychology at home for participants managing mental health, anxiety, or trauma
- Disability services for the broader range of NDIS supports a coordinator can connect you with
Frequently Asked Questions
What is the difference between Level 2 and Level 3 Support Coordination?
Level 2 (Coordination of Supports, $100.14/hour) is the standard level. Your coordinator helps you implement your plan, find providers, and resolve everyday issues. Level 3 (Specialist Support Coordination, $190.54/hour) is for participants with complex needs involving mental health, hospital discharge, child protection, homelessness risk, or multiple service systems. Level 3 coordinators hold professional qualifications in social work, psychology, or allied health. The NDIS approves Level 3 only when complexity or risk justifies it.
Who qualifies for Specialist Support Coordination?
The NDIS funds Specialist Support Coordination for participants whose plan implementation is at risk due to complex needs. This often includes participants with significant mental health concerns, recent or imminent hospital admission, child protection or family court involvement, unstable housing or homelessness risk, justice system contact, or multiple complex providers that need active coordination across systems. Your planner or LAC decides whether to fund Level 3 based on evidence in your plan.
Can I switch support coordinators if it is not working?
Yes. You have full choice and control under the NDIS. You can change support coordinators at any time without giving a reason. Your current coordinator should hand over your file and any unfinished work to your new coordinator. Carevo can help you find a new coordinator in Australian Capital Territory if the relationship is not the right fit.
How often should I see my support coordinator?
Most participants have monthly check-ins with their coordinator, plus contact between meetings as issues come up. Frequency depends on your plan, your situation, and how much funding the NDIS has approved. Level 3 specialist participants in crisis may have several contacts per week during high-risk periods. In the three months before a plan review, contact usually increases.
Do support coordinators help with plan reviews?
Yes. Plan review preparation is one of the main things a support coordinator does. They gather progress reports and evidence from each of your providers, help you write your participant statement, summarise what worked and what did not, and attend the review meeting with you if you would like. Good preparation directly affects what funding you get in your next plan.
Can family members or carers attend meetings with my coordinator?
Yes. You decide who attends meetings with your coordinator. Family members, partners, friends, advocates, and other supporters are all welcome if you want them there. Your coordinator can also meet with family separately if that is helpful, with your permission.
What languages do support coordinators speak in Australian Capital Territory?
Coordinators available through Carevo speak more than 20 languages including Arabic, Mandarin, Cantonese, Vietnamese, Korean, Greek, Italian, Spanish, Hindi, Punjabi, Tamil, and others. You can request a coordinator who speaks your preferred language. The NDIS also funds interpreters at no cost when one is not available within the coordinator workforce.
How do I know if my plan has Support Coordination funding?
Check your NDIS plan under “Capacity Building Supports” for line item 07_001_0106_8_3 (Support Connection, Level 1), 07_002_0106_8_3 (Coordination of Supports, Level 2), or 07_004_0132_8_3 (Specialist Support Coordination, Level 3). The plan will show a dollar amount or hours allocated to that category. If you cannot find it or are not sure, a coordinator through Carevo can review your plan with you at no cost. If you do not currently have support coordination funded, you can request it at your next plan review.
What happens if my coordinator goes on leave?
Team-based providers through Carevo offer backup coverage. Another coordinator covers all leave with a full case handover, so you are never left without support.
Want to Learn More About Support Coordination?
Check out these helpful resources:
- What does a support coordinator do in the NDIS?
- Plan management vs support coordination: what’s the difference?
- Support worker vs support coordinator
- NDIS support coordination pricing guide
- Support coordinator progress report template
For Support Coordinators
If you are a support coordinator looking for providers to refer your participants to, use the Provider Referral Guide to search by NDIS registration group and suburb. You can also browse the Support Coordinator Directory to find other coordinators for specialist referrals.
Find a Support Coordinator in Australian Capital Territory Today
Stop struggling with your NDIS plan alone. A good support coordinator changes everything.
Call Carevo on 1800 953 253 to connect with a coordinator in Australian Capital Territory today. Free consultation. Same-week start. $0 cost to you.
Get matched with someone who can help with support coordination For a free, no-obligation chat about your support coordination needs.
Helpful NDIS resources for Australian Capital Territory
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many NDIS support coordination providers are there in Australian Capital Territory?
There are 6 NDIS support coordination providers with active listings in Australian Capital Territory on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does NDIS support coordination cost in Australian Capital Territory?
NDIS Support Coordination in Australian Capital Territory typically costs $100.14/hour Level 2 | $190.54/hour Level 3 (NDIS funded, $0 to you). Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in Australian Capital Territory?
Providers in Australian Capital Territory respond to new requests in a median of 12 minutes, and 64% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional Australian Capital Territory or just the capital?
Both. Carevo lists providers across all of Australian Capital Territory, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.