Personal care providers in New South Wales
Compare personal care providers across New South Wales (NSW). 1,557 families in New South Wales have used Carevo to find a provider.
For personal care
- 5,526 providers across New South Wales
- Funded via NDIS Core Supports
- One request, providers respond to you
It only takes one minute and it's free.
Check the Eligibility
Take our quick assessment to find out if you or your loved one qualifies.
Best Personal Care providers in New South Wales
Showing 10 of 5526 providers·How we chose these
Parramatta, NSW and 12 othersAlso servesAuburn, NSW · Bankstown, NSW · Blacktown, NSW · Canberra Airport, ACT · Canowindra, NSW · Forbes, NSW · Gosford, NSW · Harris Park, NSW · Hornsby, NSW · TOONGABBIE, NSW · Wollongong, NSW · Woy Woy, NSW · State-wide provider
Specialises in Cleaning · Personal care · SIL
Also supports Amputation · Huntington's Disease · Chronic Pain
Altido Consulting Services is among the highest-ranked NDIS registered and aged care approved providers in Parramatta, New South Wales in our data. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for cleaning and SIL. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address on file
- Team includes Disability Support Worker
Excellent, energetic and over effective service.
Verified care seeker, Five Dock
Casula, NSW and 52 othersAlso servesArtarmon, NSW · Ballarat Central, VIC · Balmain, NSW · Bankstown, NSW · Baulkham Hills, NSW · Belmore, NSW · Bentleigh East, VIC · Blacktown, NSW · Blakehurst, NSW · Camden, NSW · Campbelltown, NSW · Canterbury, VIC · +40 more · National provider
Specialises in Personal care · Support coordination · Cleaning
Also supports Cerebral Palsy · Stroke · Hydrocephalus · Dementia
NitPlans Care Services is an NDIS registered provider in Casula, New South Wales. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Families most often connect with them for support coordination and cleaning. Most enquiries to them come from participants directly.
Tweed Heads, NSW and 30 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · Corinda, QLD · +18 more · National provider
Specialises in Cleaning · Personal care
Also supports Epilepsy · Prader-Willi Syndrome · Ehlers-Danlos Syndrome
Based in Tweed Heads, New South Wales, Mapple Care is an NDIS registered provider. Most enquiries to them come from participants directly. Cleaning are among their most-requested supports. Registered across 17 NDIS support categories, including shared living support, daily personal care and household tasks.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Not finding the right match?
Leave your details and we'll connect you with Personal Care providers in New South Wales. No wait list.
No login. No spam. We text or email when a match is ready.
Macquarie Park, NSW and 34 othersAlso servesAuburn, NSW · Bankstown, NSW · Barrack Heights, NSW · Blacktown, NSW · Bulli, NSW · Bundeena, NSW · Campbelltown, NSW · Castle Hill, NSW · Dapto, NSW · Eastwood, NSW · Figtree, NSW · Five Dock, NSW · +22 more · State-wide provider
Specialises in Cleaning · SIL · Personal care
Also supports Stroke · Amputation · Depression in Older Adults · Chronic Pain
Phenomenal Home And Living is an NDIS registered provider in Macquarie Park, New South Wales. Families most often connect with them for cleaning and SIL. Registered across 10 NDIS support categories, including Assistance to access and/or maintain employment and/or education, Assistance in Coordinating or Managing Life Stages, Transitions and Supports and Communication and Information Equipment. They operate across New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
The Ponds, NSW · State-wide provider
Specialises in Allied health · Support coordination
Also supports Amputation
Australian National Care works across 13 NDIS support categories in The Ponds, New South Wales. They also offer SIL. They are most often contacted for allied health and support coordination. They operate across New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Wollongong, NSW and 25 othersAlso servesAlbion Park, NSW · Bankstown, NSW · Blacktown, NSW · Burwood, NSW · Campbelltown, NSW · Campsie, NSW · Dapto, NSW · Fairfield, NSW · Fairfield East, NSW · Fairy Meadow, NSW · Guildford, NSW · Illawong, NSW · +13 more · State-wide provider
Specialises in Cleaning · Personal care · Transport
Also supports Chronic Fatigue Syndrome · Dementia
Based in Wollongong, New South Wales, Mutual Care NSW is an NDIS registered provider. Cleaning and transport are among their most-requested supports. They have a track record of following through on more than 40 enquiries from families who connected through Carevo. Most enquiries to them come from families and carers.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Sydney, NSW and 6 othersAlso servesAdelaide, SA · Hobart, TAS · Kotara, NSW · Old Beach, TAS · Rankin Park, NSW · Wallsend, NSW · National provider
Specialises in Cleaning · Personal care · Gardening
Specialist for Dementia · Acquired Brain Injury · Arthritis
Destiny Community Services is an NDIS registered provider in Sydney, New South Wales. Participants often connect with them for dementia support. Families most often connect with them for cleaning and gardening. Registered across 11 NDIS support categories, including transport assistance, Innovative Community Participation and community nursing.
Lovely to talk to quick response overall lovely definitely will be choosing destiny to help me :)
Verified care seeker, Devonport
Temora, NSW and 11 othersAlso servesAlbury, NSW · Broome, WA · Bunbury, WA · Griffith, NSW · Joondalup, WA · Junee, NSW · Leeton, NSW · Maylands, WA · Perth, WA · Springdale, NSW · Wagga Wagga, NSW · National provider
Specialises in Cleaning · Personal care · Gardening
Also supports Epilepsy · Arthritis · Incontinence
Enhance Hope Services works across 17 NDIS support categories in Temora, New South Wales. They operate across multiple states. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. They are most often contacted for cleaning and gardening.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Prestons, NSW and 53 othersAlso servesAcacia Ridge, QLD · Ballarat Central, VIC · Ballarat East, VIC · Benalla, VIC · Bendigo, VIC · Berwick, VIC · Cairns North, QLD · Camberwell, VIC · Coburg, VIC · Cranbourne, VIC · Dandenong, VIC · Doreen, VIC · +41 more · National provider
Specialises in Personal care · Nursing · Cleaning
Also supports Dementia · Incontinence
Based in Prestons, New South Wales, Ozzi Care Services is an NDIS registered provider. Nursing and cleaning are among their most-requested supports. They have a track record of following through on more than 25 enquiries from families who connected through Carevo. Registered across 15 NDIS support categories, including transport assistance, daily personal care and household tasks.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Tamworth, NSW and 31 othersAlso servesAdelaide, SA · Albany Creek, QLD · Alexandra Hills, QLD · Birkdale, QLD · Caboolture, QLD · Canberra Airport, ACT · Capalaba, QLD · Carindale, QLD · Collinsville, QLD · East Brisbane, QLD · Hope Island, QLD · Ipswich, QLD · +19 more · National provider
Specialises in Personal care · Cleaning · Social support
Also supports Prader-Willi Syndrome · Huntington's Disease · Age-Related Hearing Loss
Based in Tamworth, New South Wales, Pursue Services is an NDIS registered provider. Registered across 9 NDIS support categories, including shared living support, daily personal care and household tasks. Cleaning and social support are among their most-requested supports. They operate across multiple states.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
How we rank providers
Rankings in New South Wales are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Daily Personal Activities and High Intensity Daily Personal Activities, or offer personal care.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in New South Wales rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
5,526
providers in New South Wales
28,928
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionPersonal Care at a Glance
Funding
NDIS Core Supports, Support at Home, DVA, Private
Availability
7 days a week
Wait Time
Usually within 1-2 weeks
Cost
$50-$90/hour
Hours
Flexible scheduling, including weekends
Median Response
6 minutes
Personal Care in New South Wales (NSW): what to know
Carevo lists 5,526 personal care providers with active coverage in New South Wales, concentrated around Sydney, Newcastle, the Central Coast and Wollongong but reaching regional NSW as well. Families in NSW made 1,165 support requests through Carevo in the last 90 days.
5,526
Providers in NSW
623
NDIS registered
193
Active in last 30 days
1,165
Requests, last 90 days
72%
Connected within 1 hour
Coverage by region in New South Wales
| Region | Providers | Busiest area |
|---|---|---|
| Sydney | 156 | Sydney |
| Blacktown | 152 | Blacktown |
| Parramatta | 133 | Parramatta |
| Canterbury-Bankstown | 127 | Bankstown |
| Liverpool | 126 | Liverpool |
| Cumberland | 93 | Auburn |
| Penrith | 89 | Penrith |
| Campbelltown | 89 | Campbelltown |
| Fairfield | 81 | Fairfield |
| The Hills Shire | 70 | Castle Hill |
Workers delivering NDIS supports in New South Wales need the NDIS Worker Check (NDISWC), administered by the NSW Office of the Children’s Guardian. 623 of the 720 personal care providers listed in NSW are registered with the NDIS Quality and Safeguards Commission. Unregistered providers can still deliver many supports if your plan is plan managed or self managed.
NDIS price caps do not change by state: the NDIS Pricing Arrangements and Price Limits set the same maximum rates in New South Wales as everywhere else in Australia.
What families say about providers in NSW
Feedback shared by families after connecting with providers on Carevo. Quotes are anonymous and providers cannot edit them.
“Brilliant service Dr Said had a wonderful manner with my father (& me) and made such a difference with great recommendations for ongoing care”
“Excellent, energetic and over effective service.”
How much does personal care cost in New South Wales?
Personal Care in New South Wales typically costs $50-$90/hour (NDIS / Support at Home subsidised rates available). Actual rates vary by provider, funding type, and the level of support required.
How to pay for personal care
Funding options include NDIS Core Supports. Eligibility depends on your assessment and plan.
Personal Care by suburb in New South Wales
Browse providers in the busiest areas, or use any suburb page to see who services your postcode.
Personal care under the NDIS
Personal care is paid support with the daily tasks most people do for themselves: showering, dressing, grooming, toileting and moving safely around the home. The NDIS funds it as Assistance with Self-Care Activities inside the Core Supports budget, with hourly caps set in the NDIS Pricing Arrangements and Price Limits 2025-26. A support worker delivers it in your home, at the level of help you actually want.
It is the most requested service on Carevo, named in 855 of the 4,347 tracked inquiries (data updated 2026-06-27). Price limits for disability support workers rose 3.95 per cent on 1 July 2025, taking the standard weekday self-care cap to $70.23 an hour (NDIS Pricing Arrangements and Price Limits 2025-26). For older Australians, Support at Home replaced Home Care Packages on 1 November 2025 and funds the same tasks under eight classifications (Department of Health and Aged Care, 2025).
What is included in NDIS personal care services?
Personal care covers hands-on and prompted help with self-care. Day to day, a support worker helps with:
- Showering, bathing and drying, with as much or as little help as you choose
- Dressing and undressing, morning and evening routines
- Grooming: hair care, shaving, oral hygiene, nail care
- Toileting and continence aid management
- Safe transfers in and out of bed or a chair
- Help with eating and drinking at meal times
- Medication prompts at the right times
Complex needs, such as PEG feeding or severe dysphagia support, are billed under separate high-intensity items with a $75.98 weekday cap (NDIS Pricing Arrangements and Price Limits 2025-26).
Which part of an NDIS plan funds personal care?
Personal care is funded from Core Supports, under the Assistance with Daily Life category. Core is flexible, so you can generally shift funds between daily life, consumables, transport and social participation.
Funding depends on your plan including it and on the support meeting the statutory NDIS support definition introduced on 3 October 2024 by the “Getting the NDIS Back on Track” changes. Providers cannot charge above the caps in the NDIS Pricing Arrangements and Price Limits 2025-26; the cost section above lists the current rates by state.
NDIS eligibility rules for personal care
Any NDIS participant whose disability affects their ability to manage self-care can ask for personal care in their plan. The planner funds it when it is reasonable and necessary, which usually means evidence of functional impact, often an occupational therapy assessment.
Becoming a participant requires applying before you turn 65, being an Australian citizen, permanent resident or protected SCV holder, and having a permanent and significant disability (NDIS, 2025). If you are over 65 and not already a participant, personal care comes through the aged care system instead.
Does Support at Home cover personal care for older people?
Yes. Personal care is a listed Support at Home service, with eight funding classifications from about $10,731 to $78,106 a year (Department of Health and Aged Care, 2025).
From 1 October 2026 personal care moves into clinical supports, which carry no participant contribution. Until then a means-based contribution can apply, so check your situation with your provider or My Aged Care (1800 200 422). CHSP continues as a separate program and moves to Support at Home no earlier than 1 July 2027. Both dates are from the Department of Health and Aged Care (2025).
Four checks that separate providers
The rankings above use the methodology explained at the top of this page. Your own shortlist comes down to four checks:
Registration category. Agency-managed plans can only use providers registered with the NDIS Quality and Safeguards Commission for Assistance with Daily Personal Activities. Plan-managed and self-managed participants can also use unregistered providers, often cheaper but not audited against the NDIS Practice Standards. Check any registration claim on the Commission’s public register.
Pricing transparency. A provider should hand you a written rate schedule against the 2025-26 caps without being chased. Vague answers about weekend loadings or travel charges are a warning sign.
Response time. A missed morning shift means someone does not get out of bed. Across Carevo, 70 per cent of inquiries get a provider response within an hour, so slow communication before you sign rarely improves after.
Coverage and consistency. Ask whether the provider staffs your suburb, not just your city, and whether you get a regular worker rather than a rotating roster. With 28,004 NDIS providers listed on the platform, you do not need to accept a casual pool for intimate care.
Questions to ask a provider before signing a service agreement
- What is your NDIS registration number and which registration groups does it cover? A good answer matches the NDIS Provider Register and covers daily personal activities.
- Do all your support workers hold NDIS Worker Screening clearances? A good answer is yes, verifiable through the NDIS Worker Screening Database.
- Can I see your full rate schedule, including evenings, weekends and travel? A good answer is a written schedule at or below the 2025-26 caps.
- Who covers shifts when my regular worker is sick or on leave? A good answer is a named, briefed backup process, not “whoever is free”.
- Can I choose the gender of my support worker for intimate care, and will that be written into the agreement? A good answer is yes to both.
- Have you ever been subject to Commission compliance action? A good answer is a straight no, consistent with the Commission’s public compliance register, or an honest account of what changed.
Where providers are available
Personal care providers on Carevo cover 4,782 suburbs nationally, with the deepest supply in the capitals. See the city pages for Sydney, Melbourne, Brisbane and Perth, or the suburb directory below for smaller areas. NSW alone has 9,513 listed providers. Many households pair personal care with domestic assistance from the same provider, so one worker covers both.
How this page is compiled
The provider rankings and figures on this page come from Carevo platform records, including provider registrations, measured response times and coverage, together with the cited official sources. Carevo is an Australian platform that connects families with vetted NDIS and aged care providers. Carevo does not deliver care itself.
Helpful NDIS resources for New South Wales
Guides to help you understand your plan, budget, and supports.
Frequently Asked Questions
How many personal care providers are there in New South Wales?
There are 5526 personal care providers with active listings in New South Wales (NSW) on Carevo. Providers are ranked by trust score based on real outcomes with families on our platform, not by who pays for placement.
How much does personal care cost in New South Wales?
Personal Care in New South Wales typically costs $50-$90/hour (NDIS / Support at Home subsidised rates available). Actual rates vary by provider and the level of support required.
How quickly can I start with a provider in New South Wales?
Providers in New South Wales respond to new requests in a median of 6 minutes, and 72% of families are connected within an hour. Most services can start within 1-2 weeks.
Does Carevo cover regional New South Wales or just the capital?
Both. Carevo lists providers across all of New South Wales, including regional and rural areas. Many providers service wide regions, and some supports (like plan management) are delivered Australia-wide by phone and online portal.
Which areas of New South Wales have the most personal care providers?
By local government area, coverage on Carevo is deepest in Sydney (156 providers), Blacktown (152 providers), Parramatta (133 providers). Regional NSW is covered too: many providers service wide areas beyond their base suburb.
Do I have to use an NDIS registered provider for personal care in NSW?
It depends on how your plan is managed. Agency-managed (NDIA-managed) funding can only be spent with registered providers, while plan-managed and self-managed participants can also use unregistered providers. 623 of the 720 personal care providers listed in NSW on Carevo are NDIS registered.