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Support Worker in Joondalup, WA

Support workers in Joondalup, Western Australia

It only takes one minute and it's free.

$70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). 19 care requests from participants, families and coordinators in Joondalup have been submitted through Carevo.

136 providers cover Joondalup ยท 5 minutes to first enquiry acceptance in Joondalup

Choose how to engage a support worker

  • 22 independent support workers near Joondalup
  • 136 provider organisations to compare
  • Self-managed, plan-managed and registered-provider options

Independent support workers near Joondalup

Compare individual workers first, then registered provider organisations below. Hiring directly suits self-managed and plan-managed participants who want control over who works with them.Hire a support worker directly near Joondalup.

View all workers

Funding and safety: Self-managed and plan-managed participants can generally hire independent workers. NDIA-managed participants need a registered provider. Support at Home clients should check with their provider. Verify all self-reported checks and credentials.

22 relevant independent support workers within about 30 km; 17 report checks or credentials. Showing 6 profiles ordered by profile substance and recency, not payment.

Jade C
New Active this week

Jade

Support Worker

Can work as an employee or under their own ABN. Drives their own insured vehicle. Helps with personal care, community outings and respite. Available weekdays, weekends and overnights, and says they can start immediately.

  • Working with Children Check
  • Police Check
  • First Aid
  • NDIS Worker Screening Check
  • Insurance

Reported by the worker. Carevo has not sighted or verified these documents; ask to see them before engaging anyone.

Alkimos

Location

15+ yrs

Experience

5

Checks

Maddison A
New

Maddison

Support Worker

Helps with personal care, cleaning and meal preparation. Available weekdays, weekends and overnights, and says they can start immediately. Works under their own ABN as a sole trader.

  • NDIS Worker Screening Check
  • Working with Children Check
  • Police Check
  • First Aid
  • Insurance

Reported by the worker. Carevo has not sighted or verified these documents; ask to see them before engaging anyone.

Butler

Location

7+ yrs

Experience

5

Checks

Tina J
Active this week

Tina

Care Worker

Available weekends and overnights, and says they can start immediately. Can work as an employee or under their own ABN. Helps with transport, personal care and meal preparation.

  • Police Check
  • First Aid
  • Insurance
  • NDIS Worker Screening Check

Reported by the worker. Carevo has not sighted or verified these documents; ask to see them before engaging anyone.

Ellenbrook

Location

5+ yrs

Experience

4

Checks

Prativa R

Prativa

Aged Care Worker

Can work as an employee or under their own ABN. Will travel up to 70 minutes. Helps with personal care, cleaning and community outings. Works with older people and people with mental health support needs.

  • Working with Children Check
  • Police Check
  • First Aid
  • NDIS Worker Screening Check
  • Insurance

Reported by the worker. Carevo has not sighted or verified these documents; ask to see them before engaging anyone.

Perth

Location

5

Checks

Sanam S

Sanam

Care Worker

Helps with cleaning, meal preparation and community outings. Speaks Nepali and Hindi. Available weekdays, weekends and overnights, and says they can start immediately. Works under their own ABN as a sole trader.

  • Working with Children Check
  • Police Check
  • First Aid
  • NDIS Worker Screening Check
  • Insurance

Reported by the worker. Carevo has not sighted or verified these documents; ask to see them before engaging anyone.

Perth

Location

3+ yrs

Experience

5

Checks

Parisa H

Parisa

Allied Health Assistant

Available weekdays.

  • Working with Children Check
  • Police Check
  • First Aid
  • NDIS Worker Screening Check

Reported by the worker. Carevo has not sighted or verified these documents; ask to see them before engaging anyone.

Perth

Location

1+ yrs

Experience

4

Checks

Carevo does not employ, supervise or recommend these workers. Profiles show information supplied by each worker. Read the full funding, rates and hiring-safely guide with the independent support workers near Joondalup.

Support Worker providers near me

Showing 10 of 136 providersยทHow we chose these

NDIS registered Serves Joondalup + 12 other areas in WA

  • Usually accepts enquiries within an hour
  • Active on Carevo this week
Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Support workersCleaningPersonal careSIL
Registered for
High-needs community nursing
Team includes
Disability Support Worker
About Bless Ability

Bless Ability is in the top 10 for support workers in Joondalup because they have 2 Carevo connections for this service, are registered with the NDIS Commission for daily personal activities and have connected with 3 families in Joondalup. They are an NDIS registered provider offering support workers serving Joondalup, Western Australia. Their most frequently accepted Carevo enquiries concern cleaning and personal care. Most enquiries to them come from participants directly. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 73 other areas in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Support workersGardeningCleaningSocial support
Registered for
High-intensity daily personal activities, high-needs community nursing
Often enquired about
Adhd
About Functional Support Service

Functional Support Service is in the top 10 for support workers in Joondalup because they are registered with the NDIS Commission for daily personal activities, have connected with 3 families in Joondalup and list Joondalup in their service area. They are an NDIS registered provider offering support workers serving Joondalup, Western Australia. Their most frequently accepted Carevo enquiries concern gardening and cleaning. Most enquiries to them come from participants directly. They accept both NDIS and aged care funding. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 19 other areas in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Support workersCleaningPersonal careSocial support
Registered for
High-intensity daily personal activities, high-needs community nursing
About Community Inclusion

Community Inclusion is in the top 10 for support workers in Joondalup because they list Joondalup in their service area. They accept both NDIS and aged care funding. Cleaning and personal care are among the services named in their accepted Carevo enquiries. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file
Get matched directly

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Leave your details and we'll connect you with Support Worker providers in Joondalup. Ask each provider about current availability.

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NDIS registered Serves Joondalup + 56 other areas in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Support workersPersonal careSupport coordination
Registered for
High-intensity daily personal activities, early childhood supports
Team includes
Social Worker
About Innovative Care

Innovative Care is in the top 10 for support workers in Joondalup because they have connected with 2 families in Joondalup. They also offer advocacy and podiatry. Their most frequently accepted Carevo enquiries concern personal care and support coordination. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 105 other areas in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Support workersCleaningPersonal careSocial support
Registered for
High-intensity daily personal activities, high-needs community nursing
About Aroha Care Group

Aroha Care Group is in the top 10 for support workers in Joondalup because they have connected with 2 families in Joondalup. They serve Joondalup, Western Australia and is registered for 10 types of NDIS support. They most often accept Carevo enquiries about cleaning and personal care. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 152 other areas in WA

Funding accepted
NDIS ยท plan-managed or agency-managed (NDIS plan-managed, NDIS agency-managed)
Specialises in
Support workersSocial supportSupport coordinationPersonal care
About Beholdcare Services

Beholdcare Services is in the top 10 for support workers in Joondalup because they have 2 Carevo connections for this service. Based in Karrinyup, Western Australia, they are an NDIS registered provider offering support workers serving Joondalup, Western Australia. Social support and support coordination are among the services named in their accepted Carevo enquiries. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 21 other areas in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Home Care PackagePrivateCHSPDVA
Specialises in
CleaningPersonal careRespite care
Registered for
High-intensity daily personal activities, high-needs community nursing
About Complete Nursing Care

Complete Nursing Care is an NDIS registered provider serving Joondalup, Western Australia. They also offer occupational therapy. Their most frequently accepted Carevo enquiries concern cleaning and personal care.

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)
Specialises in
Support workersCleaningNursingOther servicesPersonal careRespite careSocial supportTransportSupport coordinationEmployment supportSilLife skills
Registered for
High-intensity daily personal activities, high-needs community nursing
About Gesond

Gesond is in the top 10 for support workers in Joondalup because they are based in Joondalup. They are an NDIS registered provider offering support workers in Joondalup, Western Australia. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 1 other area in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Support workersAccommodation supportCleaningEmployment supportLife skillsMeal servicesOther servicesPersonal careRespite careSilSocial supportTransport
Team includes
Disability Support Worker, Taxi or bus driver
About E-Special Care Services

E-Special Care Services is in the top 10 for support workers in Joondalup because they are based in Joondalup. They are an NDIS registered provider offering support workers. How we rank

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
  • Business address on file

NDIS registered Serves Joondalup + 17 other areas in WA

Funding accepted
NDIS ยท all plan types (NDIS self-managed, NDIS plan-managed, NDIS agency-managed)Private
Specialises in
Support workersPersonal careSocial supportTransportCleaningDementia careSilBehaviour supportLife skillsPeer support
About No Assumption Support Service

Based in Forrestfield, Western Australia, No Assumption Support Service is an NDIS registered provider offering support workers serving Joondalup, Western Australia.

How this listing is sourced
  • Registered for with the NDIS Quality & Safeguards Commission
Get matched directly

Not finding the right match?

Leave your details and we'll connect you with Support Worker providers in Joondalup. Ask each provider about current availability.

No login. No spam. We text or email when a match is ready.

Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works

Activity figures describe Carevo enquiries, not appointments or care quality. Acceptance timing excludes unclaimed enquiries. Confirm current capacity directly. Measurement period and method.

About Support Worker in Joondalup

Looking to find a support worker in Joondalup? This guide compares 10 NDIS support worker providers in Joondalup, ordered by service match, distance, register status and activity on Carevo. Whether you need to hire a support worker for daily activities, community access, or personal care, every provider listed here services Joondalup and surrounding areas. Finding the right NDIS support worker in Joondalup starts with comparing registered providers, understanding your funding, and knowing what questions to ask.

What to compare before choosing

Use these service-specific checks when you contact providers in Joondalup. Confirm each answer directly; a directory listing does not prove current capacity.

Availability match

Coverage alone does not prove that the days, times and shift length you need are open.

Ask: Which workers are currently available for my exact recurring schedule?

Skills and screening

Worker screening, training and demonstrated experience should match the support tasks.

Ask: Which checks and task-specific competencies can you document for the proposed worker?

Consistency

A stable worker relationship can matter more than a large general workforce.

Ask: How often will the same worker attend, and what happens when they are away?

Rates and minimums

Travel, cancellations and minimum shifts can materially change the real cost.

Ask: What will I pay for an ordinary visit including travel and minimum booking rules?

Frequently Asked Questions

How quickly do providers respond to enquiries in Joondalup?

Based on 70 accepted enquiries on Carevo in Joondalup, providers accept enquiry details with a median of 5 minutes. 69% of enquiries in Joondalup have enquiry details accepted within 1 hour, and 87% within 24 hours. This covers every service in Joondalup, so it differs from the support worker figure below.

How do I find a support worker in Joondalup?

To find a support worker in Joondalup, compare NDIS registered providers listed on Carevo, then contact two or three to discuss your needs. Ask about their matching process, how quickly they can start, and whether they have workers who meet your specific preferences such as language, gender, or experience with your condition. Carevo lists 136 support worker providers for Joondalup so you can compare and contact them directly.

What is an NDIS support worker?

An NDIS support worker is a trained person who provides hands-on assistance to NDIS participants with daily activities, personal care, community access, and social participation. They are funded through the NDIS under Core Supports, specifically the Assistance with Daily Life and Assistance with Social, Economic and Community Participation categories. NDIS support workers must hold a current NDIS Worker Screening Check and are employed or contracted by NDIS registered providers.

How many support worker providers are there in Joondalup?

There are currently 136 support worker providers serving Joondalup listed on Carevo. These include NDIS registered providers, aged care approved providers, and independent support worker organisations.

How much do support workers cost in Joondalup?

Support worker rates in Joondalup typically range from $70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). Rates depend on the time of day, day of the week, and complexity of support. Weekend and public holiday rates are higher. NDIS participants should check the current NDIS Price Guide for maximum allowable rates.

Can I choose my own support worker?

Yes. Most providers will involve you in the matching process and accommodate preferences for gender, language, experience, and personality. If you are self-managed under the NDIS, you have the widest choice of providers. Plan-managed and NDIA-managed participants can choose from NDIS registered providers.

What qualifications should a support worker have?

At minimum, a support worker should hold a current NDIS Worker Screening Check (or equivalent state check) and First Aid and CPR certification. Many also hold a Certificate III in Individual Support or equivalent. For specialised roles, additional qualifications may be required, such as medication administration training, manual handling, or mental health first aid.

How quickly can I get a support worker in Joondalup?

Start times vary by provider and area, so ask each provider for its current wait time. For urgent needs, some providers offer faster placement or emergency support worker cover.

What if my support worker cancels or is unavailable?

Quality providers maintain backup pools of support workers. If your regular worker is sick or on leave, the provider should arrange a qualified replacement who has been briefed on your support plan. Ask about cancellation and backup policies when choosing a provider.

What is the difference between a support worker and a personal carer?

The terms are often used interchangeably. A support worker generally provides broader assistance including community access, social participation, and daily living support. A personal carer typically focuses on intimate personal care tasks like showering, dressing, and toileting. Many support workers provide both types of assistance.

Do I need an NDIS plan to get a support worker in Joondalup?

No. While NDIS funding is one way to pay for support workers, you can also access services through Home Care Packages, CHSP, DVA, or private payment. Contact providers directly to discuss your options.

Care services available in Joondalup

How many providers cover each type of support in Joondalup.

How Much Do Support Workers Cost in Joondalup?

Support worker rates in Joondalup typically range from $70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). The exact rate depends on the provider, time of day, day of the week, and the complexity of support required. Most providers charge more for evenings, weekends, and public holidays.

For NDIS participants, the NDIS Pricing Arrangements and Price Limits set maximum hourly rates that registered providers can charge. Self-managed participants can negotiate rates directly with providers, including unregistered ones. Plan-managed and NDIA-managed participants must use NDIS registered providers who charge within the price limits.

Aged care package holders should check their package budget and any applicable co-contributions. Home Care Package funds can cover support worker costs, but the hourly rate will vary depending on the package level and the provider's fee schedule.

Private clients pay market rates, which are typically comparable to NDIS rates. Some providers offer reduced rates for regular, ongoing bookings.

Time Indicative rate
Standard weekday $50 - $65/hr
Evenings (after 8pm) $55 - $75/hr
Saturday $65 - $85/hr
Sunday $75 - $95/hr
Public holiday $85 - $110/hr
Sleepover (inactive) $200 - $300/night
Active overnight $55 - $75/hr

Rates are indicative and vary by provider. NDIS participants should refer to the current NDIS Pricing Schedule for maximum allowable rates. Rates shown exclude provider travel costs, which may be charged separately.

Sources: NDIS pricing schedule 2026-27 ยท Support at Home pricing and advised prices 2026-27

What does support worker cost? Full pricing and funding guide

How to Pay for Support Workers in Joondalup

There are several ways to fund support worker services in Joondalup. Most participants use government funding, though private payment is also available.

NDIS (National Disability Insurance Scheme): Support workers fall under NDIS Core Supports, specifically "Assistance with Daily Life" and "Assistance with Social, Economic and Community Participation." Your plan needs to include funding in these categories. Self-managed participants can choose any provider. Plan-managed participants can use registered or unregistered providers through their plan manager. NDIA-managed participants must use NDIS registered providers.

Home Care Packages (HCP): If you have a Level 1 to 4 Home Care Package, you can use your package budget to pay for support worker services. Your package coordinator will help arrange services and manage the budget. Higher package levels provide more funding for support hours.

Commonwealth Home Support Programme (CHSP): CHSP provides entry-level support for older Australians. If you are eligible, you may receive subsidised support worker hours for basic assistance with daily living tasks. A referral through My Aged Care is required.

Department of Veterans' Affairs (DVA): Veterans with a DVA Gold or White Card may be eligible for support worker services under DVA community nursing or attendant care programs.

Private payment: All providers accept private payment. This option gives you the most flexibility in choosing a provider and scheduling services, with no funding approval required. Some providers offer package deals or reduced rates for regular bookings.

What to Expect from Support Workers in Joondalup

Support workers provide hands-on assistance with daily activities, personal care, community access, and social participation. Services are tailored to your needs and goals.

The process typically starts with an initial consultation. The provider will ask about your support requirements, preferred schedule, any specific needs (such as language, gender preference, or experience with particular conditions), and your goals. This helps them match you with the right support worker.

Once matched, your support worker will usually do an introduction visit to get to know you, your routines, and your home environment. Start times vary by provider and area, so ask each provider for its current wait time.

Common support worker services include help with morning and evening routines, meal preparation, medication reminders, light household tasks, transport to appointments, community outings, and social activities. For higher needs, support workers can assist with complex personal care, mobility support, and behavioural support.

You should expect a consistent support worker where possible. Good providers prioritise continuity, meaning you work with the same person regularly rather than a rotation of strangers. If your regular worker is unavailable, the provider should arrange a qualified replacement who has been briefed on your needs.

If the match is not right, you can ask the provider to try someone else. A good provider will act on this quickly without any penalty.

How to check a provider's credentials

Carevo shows register-sourced status fields and links you to the official Australian registers so you can confirm the current entry yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.

NDIS registration

Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.

Source: NDIS Quality and Safeguards Commission

Aged care approval

The aged care approval label is sourced from the Australian Government's My Aged Care provider register. Confirm the current entry and the services listed there before choosing a provider.

Source: My Aged Care (Department of Health and Aged Care)

ABN you can check

Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Support Worker at a glance

Funding
NDIS Core Supports, Support at Home, DVA, Private
Availability
7 days a week
Wait time
Confirm current availability and a start date directly with the provider
Cost
$70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available)
Hours
Flexible scheduling, including weekends
Median enquiry acceptance
5 minutes

Based on 17 actual requests from participants and families in Joondalup on Carevo.

    Gardening 4 requests ยท 65 providers
    Equipment hire 4 requests ยท 33 providers
    Cleaning 3 requests ยท 152 providers
    Respite 3 requests
    Personal care 2 requests ยท 155 providers
    SIL 1 request ยท 129 providers

Real care requests submitted by people in Joondalup through Carevo. Updated each build from inquiry records.

Care demand in Joondalup

In the last 90 days, participants, families and coordinators in Joondalup made 12 care requests through Carevo, and 53% were marked urgent. The funding mix was 77% NDIS, 8% Home Care Package or aged care, and 15% privately funded.

Based on real requests submitted to Carevo. Updated each build.

Western Australia Regulations & Compliance

In Western Australia, NDIS providers may be registered with the NDIS Quality and Safeguards Commission, and registered providers comply with the NDIS Practice Standards. Registration is mandatory only for specified supports and circumstances, such as specialist disability accommodation, plan management, and supports involving regulated restrictive practices. Self-managed and plan-managed participants may generally choose registered or unregistered providers; NDIA-managed participants must use registered providers. Aged care services are regulated by the Aged Care Quality and Safety Commission. WA requires NDIS workers to hold a current National Police Certificate and NDIS Worker Screening Check through the WA NDIS Worker Screening Unit.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

About Joondalup

Joondalup sits within the Joondalup (City) council area, home to around 9,090 residents. Connecting with a support worker provider who already works locally means shorter travel and familiarity with nearby services.

Population 65+

7,119 (16.6%)

State avg 16.2%

Need help with daily activities

1,729 (4%)

State avg 4.7%

Median personal income

$879/wk

Weekly, persons 15+ (ABS)

Nearest hospital

Joondalup Health Campus

Public transport

Joondalup train line

Pharmacies

Chemist Warehouse Lakeside Joondalup โ€ข Priceline Pharmacy Joondalup

Community support

City of Joondalup seniors programs โ€ข Carers WA North

Perth's northern hub. Young family demographic. Growing health and education sectors.

Flat terrain. Lakeside Shopping is accessible. Joondalup Station is accessible.

Postcode: 6027
Data: ABS Census 2021

The response time above is based on 70 requests of all types in Joondalup. We do not yet have enough NDIS support workers requests in Joondalup to report how many providers respond to a typical request here. How we calculate our numbers

How we rank providers

Rankings in Joondalup use directory relevance and observable activity on Carevo: service match, distance, register-sourced status fields, whether an enquiry can reach the provider, and recent response and connection activity. Rankings are recalculated daily. They do not assess care quality or recommend a provider.

  • How this list is built. Providers shown here are registered with the NDIS for Daily Personal Activities and Development of daily living and life skills, or offer support work. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
  • Activity on Carevo. We measure recent actions such as connecting on an enquiry, opening its contact details, responding, and an inquirer reporting whether a connection helped. These are platform activity signals, not an assessment of the support delivered.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Register-sourced status. NDIS registration fields come from the NDIS Commission provider register. Aged care approval fields come from the My Aged Care register. These statuses are ranking inputs, not Carevo endorsements, and you should confirm the current register entry before choosing a provider.
  • Carevo enquiries. Providers who have paused requests from us are moved down among providers with the same relevance. They stay visible and are marked as not receiving Carevo enquiries.
  • Recent activity. Providers active on Carevo recently (a connection, a login, or a profile update) get a small boost, the same signal shown as "Active this week" on their card. It is deliberately small: stronger relevance and condition evidence outweigh a recent login.
  • Local presence. Providers confirmed in Joondalup rank above those covering only the broader region.

What the enquiries status means

It answers one question: would a request sent through Carevo today actually reach them? It is not a rating, it is not about the provider's books, and it is not a statement about their capacity, their waiting list, or the quality of their care.

Receiving
At least one contact on their account is set up to receive new requests from us, and someone has signed in recently enough for us to say a person is there.
Not receiving
Every contact on the account has unsubscribed or paused, so we have no way to pass an enquiry on.
No status shown
We cannot tell either way, so we say nothing rather than label the provider. The account is set to receive enquiries, but nobody has signed in recently, or there are no contact details on file. It is not a negative mark, and most listings sit here.

A provider who is not receiving our enquiries may well be taking new clients directly. Providers set this themselves and can turn it back on at any time from their Carevo account or from any email we send them. Providers not receiving our enquiries are moved down the list and never hidden. It is refreshed daily, so a provider who resumes, or signs in, reappears within a day.

What the Carevo activity rating means

The Strong activity rating describes how a provider behaves on Carevo, not the care they deliver.

Where it starts
Every provider starts at a baseline of 50.
What moves it
Enquiries from the last 90 days. The strongest positive is a care seeker naming that provider as the one who helped them. The clearest negative is connecting on an enquiry and never opening the contact details.
How it is kept honest
Recalculated daily from scratch, shown only above the baseline and only with at least two scored signals, and removed automatically when either stops being true. It cannot be purchased.

It is not an endorsement, a recommendation, or an assessment of care quality, and we do not screen providers for complaints. Complaints are handled by the NDIS Commission and the Aged Care Quality and Safety Commission. See the full activity rating methodology.

Support Worker in nearby Perth locations

Sources and content responsibility

Carevo maintains this service guide. The funding and directory wording was checked on 15 September 2026. This is not a clinical review. Confirm a practitioner's qualifications, suitability, fees and current availability before booking.

Travel must be agreed before booking under the applicable funding rules. Carevo does not publish a verified 2026-27 per-kilometre cap. Ask for an itemised quote. Send a correction.

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