Support worker providers in Katoomba, New South Wales
From $70-$156/hour via NDIS & aged care.
For a support worker
- 23 providers in Katoomba
- Funded via NDIS & aged care
- Free, no obligation
- One request, providers respond
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Best Support Worker providers near me
Showing 10 of 10 providers·How we chose these
Katoomba, NSW and 43 othersAlso servesAdelaide, SA · Ballina, NSW · Banora Point, NSW · Blacktown, NSW · Bondi Junction, NSW · Brisbane, QLD · Brisbane City, QLD · Byron Bay, NSW · Campbelltown, NSW · Central Coast, NSW · Chisholm, NSW · Coolamon, NSW · +31 more · National provider
Also supports Schizophrenia · Mobility Impairment
- 10+ families connected
- Fast responder, usually replies within an hour
- Specialises in SIL, Personal care
Admire Disability Services is among the highest-ranked NDIS registered providers offering support workers in Katoomba, New South Wales in our data. SIL and personal care are among their most-requested supports. They have a track record of following through on more than 20 enquiries from families who connected through Carevo. Support coordinators often connect their participants with them.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Disability Support Worker
Katoomba, NSW and 31 othersAlso servesAuburn, NSW · Berkeley, NSW · Blacktown, NSW · Bondi, NSW · Burwood, NSW · Campbelltown, NSW · Castle Hill, NSW · Central Coast, NSW · Charlestown, NSW · Cronulla, NSW · Fairfield, NSW · Glenmore Park, NSW · +19 more · State-wide provider
Also supports Prader-Willi Syndrome
- 5+ families connected
- Specialises in Personal care, Cleaning, Transport
Amazing Care and Support works across 9 NDIS support categories in Katoomba, New South Wales. They support both NDIS and aged care funding. They are most often contacted for personal care and cleaning. Most enquiries to them come from families and carers.
How this listing is sourced
Katoomba, NSW and 17 othersAlso servesAshfield, NSW · Bankstown, NSW · Baulkham Hills, NSW · Blacktown, NSW · Central Coast, NSW · Glenmore Park, NSW · Gosford, NSW · Leppington, NSW · Lidcombe, NSW · Liverpool, NSW · Mount Druitt, NSW · Newcastle, NSW · +5 more · Regional provider
- Fast responder, usually replies within an hour
- Specialises in Support coordination
Based in Katoomba, New South Wales, ActionAbility is an NDIS registered provider offering support workers. Most enquiries to them come from families and carers. Support coordination are among their most-requested supports. Registered across 6 NDIS support categories, including daily personal care, Therapeutic Supports and Assistance in Coordinating or Managing Life Stages, Transitions and Supports.
How this listing is sourced
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Katoomba, NSW and 26 othersAlso servesBallina, NSW · Bathurst, NSW · Blacktown, NSW · Blaxland, NSW · Canberra, ACT · Central Coast, NSW · Cessnock, NSW · City, ACT · Coombs, ACT · Darlington Point, NSW · Hannam Vale, NSW · Lidcombe, NSW · +14 more · State-wide provider
Also supports Stroke · Chronic Fatigue Syndrome · Post-Stroke Care
- 5+ families connected
- Specialises in Cleaning, Personal care
Nurture With Compassion is an NDIS registered provider offering support workers in Katoomba, New South Wales. Families most often connect with them for cleaning and personal care. Registered across 12 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and shared living support. They support both NDIS and aged care funding.
How this listing is sourced
- Specialises in Accommodation Support, Cleaning, Employment Support
Community Upskills works across 12 NDIS support categories in Katoomba, New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Katoomba, NSW and 6 othersAlso servesBathurst, NSW · Lithgow, NSW · Narellan, NSW · Oberon, NSW · Orange, NSW · Springwood, NSW · Regional provider
Also supports Dementia
- Specialises in SIL, Personal care, Home modifications
Ethical SDA works across 7 NDIS support categories in Katoomba, New South Wales. Active on Carevo in the past week. They are most often contacted for SIL and personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Specialises in Allied Health, Behaviour Support, Communication Equipment
Based in Katoomba, New South Wales, Bright Eyes Blue Mountains is an NDIS registered provider offering support workers. Registered across 8 NDIS support categories, including Assistance in Coordinating or Managing Life Stages, Transitions and Supports, Assistance to access and/or maintain employment and/or education and Communication and Information Equipment.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Counsellor, Disability Support Worker, Psychologist
- Specialises in Allied Health, Behaviour Support, Early Childhood Intervention
Reflections On Behaviour works across 6 NDIS support categories in Katoomba, New South Wales.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Specialises in Support Workers, Social Support, Personal Care
Based in Katoomba, New South Wales, The Right Coordination is an NDIS registered provider offering support workers. Registered across 7 NDIS support categories, including Assistance to access and/or maintain employment and/or education, Innovative Community Participation and community participation.
How this listing is sourced
Katoomba, NSW and 5 othersAlso servesCollaroy, NSW · Forestville, NSW · Leura, NSW · Mona Vale, NSW · Springwood, NSW
- Specialises in Accommodation Support, Cleaning, Life Skills
Indu Living is an NDIS registered provider offering support workers in Katoomba, New South Wales. Registered across 8 NDIS support categories, including shared living support, daily personal care and high intensity personal care.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
About Support Worker in Katoomba
Looking to find a support worker in Katoomba? This guide compares 10 NDIS support worker providers in Katoomba, ranked by verification status, NDIS registration, and service breadth. Whether you need to hire a support worker for daily activities, community access, or personal care, every provider listed here services Katoomba and surrounding areas. Finding the right NDIS support worker in Katoomba starts with comparing registered providers, understanding your funding, and knowing what questions to ask.
How we rank providers
Rankings in Katoomba are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here are registered with the NDIS for Daily Personal Activities and Development of daily living and life skills, or offer support work. Generalist providers who only mention this service in passing are excluded, so the list reflects genuine, demonstrated capability.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Katoomba rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
23
providers in Katoomba
32,111
providers nationally
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare demand in NSW
In the last 90 days, families across NSW made 1,270 care requests through Carevo, and 39% were marked urgent. The funding mix was 50% NDIS, 35% Home Care Package or aged care, and 14% privately funded.
Based on real requests submitted to Carevo across NSW. Updated each build.
About Katoomba
Katoomba sits within the Blue Mountains (City) council area, home to around 7,964 residents. Connecting with a support worker provider who already works locally means shorter travel and familiarity with nearby services.
Population 65+
3,648 (27.3%)
State avg 18.8%
Need help with daily activities
936 (7%)
State avg 6%
Median personal income
$687/wk
Weekly, persons 15+ (ABS)
Support Worker at a glance
- Funding
- NDIS Core Supports, Support at Home, DVA, Private
- Availability
- 7 days a week
- Wait time
- Usually within 1-2 weeks
- Cost
- $70-$156/hour depending on day/time
- Hours
- Flexible scheduling, including weekends
- Median response
- 6 minutes
How Much Do Support Workers Cost in Katoomba?
Support worker rates in Katoomba typically range from $70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). The exact rate depends on the provider, time of day, day of the week, and the complexity of support required. Most providers charge more for evenings, weekends, and public holidays.
For NDIS participants, the NDIS Pricing Arrangements and Price Limits set maximum hourly rates that registered providers can charge. Self-managed participants can negotiate rates directly with providers, including unregistered ones. Plan-managed and NDIA-managed participants must use NDIS registered providers who charge within the price limits.
Aged care package holders should check their package budget and any applicable co-contributions. Home Care Package funds can cover support worker costs, but the hourly rate will vary depending on the package level and the provider's fee schedule.
Private clients pay market rates, which are typically comparable to NDIS rates. Some providers offer reduced rates for regular, ongoing bookings.
| Time | Indicative rate |
|---|---|
| Standard weekday | $50 - $65/hr |
| Evenings (after 8pm) | $55 - $75/hr |
| Saturday | $65 - $85/hr |
| Sunday | $75 - $95/hr |
| Public holiday | $85 - $110/hr |
| Sleepover (inactive) | $200 - $300/night |
| Active overnight | $55 - $75/hr |
Rates are indicative and vary by provider. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits for maximum allowable rates. Rates shown exclude provider travel costs, which may be charged separately.
Sources: NDIS Pricing Arrangements and Price Limits 2025-26 · Support at Home price caps (from 1 July 2026)
How to Pay for Support Workers in Katoomba
There are several ways to fund support worker services in Katoomba. Most participants use government funding, though private payment is also available.
NDIS (National Disability Insurance Scheme): Support workers fall under NDIS Core Supports, specifically "Assistance with Daily Life" and "Assistance with Social, Economic and Community Participation." Your plan needs to include funding in these categories. Self-managed participants can choose any provider. Plan-managed participants can use registered or unregistered providers through their plan manager. NDIA-managed participants must use NDIS registered providers.
Home Care Packages (HCP): If you have a Level 1 to 4 Home Care Package, you can use your package budget to pay for support worker services. Your package coordinator will help arrange services and manage the budget. Higher package levels provide more funding for support hours.
Commonwealth Home Support Programme (CHSP): CHSP provides entry-level support for older Australians. If you are eligible, you may receive subsidised support worker hours for basic assistance with daily living tasks. A referral through My Aged Care is required.
Department of Veterans' Affairs (DVA): Veterans with a DVA Gold or White Card may be eligible for support worker services under DVA community nursing or attendant care programs.
Private payment: All providers accept private payment. This option gives you the most flexibility in choosing a provider and scheduling services, with no funding approval required. Some providers offer package deals or reduced rates for regular bookings.
What to Expect from Support Workers in Katoomba
Support workers provide hands-on assistance with daily activities, personal care, community access, and social participation. Services are tailored to your needs and goals.
The process typically starts with an initial consultation. The provider will ask about your support requirements, preferred schedule, any specific needs (such as language, gender preference, or experience with particular conditions), and your goals. This helps them match you with the right support worker.
Once matched, your support worker will usually do an introduction visit to get to know you, your routines, and your home environment. Most providers can begin regular services within one to two weeks of your first enquiry.
Common support worker services include help with morning and evening routines, meal preparation, medication reminders, light household tasks, transport to appointments, community outings, and social activities. For higher needs, support workers can assist with complex personal care, mobility support, and behavioural support.
You should expect a consistent support worker where possible. Good providers prioritise continuity, meaning you work with the same person regularly rather than a rotation of strangers. If your regular worker is unavailable, the provider should arrange a qualified replacement who has been briefed on your needs.
If the match is not right, you can ask the provider to try someone else. A good provider will act on this quickly without any penalty.
Care Services Available in Katoomba
Provider counts by service type in Katoomba
Most popular care requests in Katoomba
Based on 7 actual requests from participants and families in Katoomba on Carevo.
- 1 Equipment hire
Real care requests submitted by people in Katoomba through Carevo. Updated each build from inquiry records.
New South Wales Regulations & Compliance
In New South Wales, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. All providers serving NSW participants are subject to regular audits and must maintain worker screening through the NSW NDIS Worker Check.
Frequently Asked Questions
How quickly do providers respond to enquiries in Katoomba?
Across NSW on Carevo, providers respond to enquiries with a median of 6 minutes. 72% of enquiries are connected with a provider within 1 hour, and 91% within 24 hours (based on 3883 provider connections across NSW).
How do I find a support worker in Katoomba?
To find a support worker in Katoomba, compare NDIS registered providers listed on Carevo, then contact two or three to discuss your needs. Ask about their matching process, how quickly they can start, and whether they have workers who meet your specific preferences such as language, gender, or experience with your condition. Carevo lists 10 support worker providers for Katoomba so you can compare and contact them directly.
What is an NDIS support worker?
An NDIS support worker is a trained person who provides hands-on assistance to NDIS participants with daily activities, personal care, community access, and social participation. They are funded through the NDIS under Core Supports, specifically the Assistance with Daily Life and Assistance with Social, Economic and Community Participation categories. NDIS support workers must hold a current NDIS Worker Screening Check and are employed or contracted by NDIS registered providers.
How many support worker providers are there in Katoomba?
There are currently 10 support worker providers serving Katoomba listed on Carevo. These include NDIS registered providers, aged care approved providers, and independent support worker organisations.
How much do support workers cost in Katoomba?
Support worker rates in Katoomba typically range from $70-$156/hour depending on day/time (NDIS/Support at Home subsidised rates available). Rates depend on the time of day, day of the week, and complexity of support. Weekend and public holiday rates are higher. NDIS participants should check the current NDIS Price Guide for maximum allowable rates.
Can I choose my own support worker?
Yes. Most providers will involve you in the matching process and accommodate preferences for gender, language, experience, and personality. If you are self-managed under the NDIS, you have the widest choice of providers. Plan-managed and NDIA-managed participants can choose from NDIS registered providers.
What qualifications should a support worker have?
At minimum, a support worker should hold a current NDIS Worker Screening Check (or equivalent state check) and First Aid and CPR certification. Many also hold a Certificate III in Individual Support or equivalent. For specialised roles, additional qualifications may be required, such as medication administration training, manual handling, or mental health first aid.
How quickly can I get a support worker in Katoomba?
Most providers in Katoomba can arrange an initial consultation within a few days and begin regular services within one to two weeks. For urgent needs, some providers offer faster placement or emergency support worker cover.
What if my support worker cancels or is unavailable?
Quality providers maintain backup pools of support workers. If your regular worker is sick or on leave, the provider should arrange a qualified replacement who has been briefed on your support plan. Ask about cancellation and backup policies when choosing a provider.
What is the difference between a support worker and a personal carer?
The terms are often used interchangeably. A support worker generally provides broader assistance including community access, social participation, and daily living support. A personal carer typically focuses on intimate personal care tasks like showering, dressing, and toileting. Many support workers provide both types of assistance.
Do I need an NDIS plan to get a support worker in Katoomba?
No. While NDIS funding is one way to pay for support workers, you can also access services through Home Care Packages, CHSP, DVA, or private payment. Contact providers directly to discuss your options.
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