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Time to Care · service data

Finding domestic assistance: connection and coverage data

A privacy-thresholded view of domestic assistance enquiries made through Carevo, and active providers listed for this service.

Rolling 180-day window · Updated 12 August 2026

National domestic assistance results

Each component is calculated only from enquiries classified into this normalised service group.

Carevo enquiries

1,093

Eligible, mapped enquiries in the rolling window.

First provider connection

6 min

Median among 955 connected enquiries. Lower is faster.

Enquiries per listed provider

0.06

Against 18,791 active listed providers. Lower means less platform demand per listing.

Provider connection rate

90.9%

Of 1,051 distributed enquiries. Higher is better.

Regions with publishable service data

Only region-by-service cells with at least 30 eligible Carevo enquiries appear. Missing regions are suppressed, not zero.

Publishable regional domestic assistance results
RegionTypeEnquiriesFirst connectionConnection rate
Melbourne Capital city 264 5 min 94.5%
Sydney Capital city 211 5 min 93.9%
Macnamara Electorate 104 7 min 92.3%
Brisbane Capital city 102 5 min 95%
Sydney Electorate 82 4 min 97.5%
Adelaide Capital city 67 6 min 95.3%
Perth Capital city 66 3 min 98.5%
Adelaide Electorate 43 8 min 95.2%
Perth Electorate 35 2 min 100%

How to read these measures

  • “First provider connection” is the first non-revoked provider connection, not a verified provider reply.
  • “Enquiries per provider” uses Carevo's active provider profiles and service-area listings, not a regulatory register or real-time capacity feed.
  • “Connection rate” counts distributed enquiries receiving at least one provider connection. It does not mean a provider accepted the person as a client.
  • Provider acceptance, language-matched availability and the composite score remain withheld.
Read exact formulas and limitations

Explore domestic assistance by suburb

These local directory links help families continue their search. They are not availability claims or recommendations.

Families never pay Carevo. Providers pay a subscription to connect with families, with no commission or paid ranking. How Carevo works

Review and corrections

Methodology by Andre Smith and Buddhika Jayawardhana. Data reviewed 12 August 2026. Report suspected errors through the contact form.

Suggested citation: Carevo, Domestic assistance Time to Care data, carevo-time-to-care-2026-08-11, accessed 12 August 2026.

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