Quick answer: The Temporary Transformation Payment (TTP) was a conditional price loading that let registered NDIS providers charge above the standard price limit on certain support worker items. It started at 7.5% on 1 July 2019, dropped by 1.5 percentage points each year, and the NDIA removed it for all supports delivered on or after 1 July 2024. Providers cannot claim TTP in 2026-27.

Key points

  • TTP applied to supports delivered by disability support workers, mainly in Assistance with Daily Life and Assistance with Social and Community Participation
  • Only registered providers who met four published conditions could charge TTP prices
  • The loading followed a fixed step-down schedule: 7.5% in 2019-20 down to 1.5% in 2023-24, then zero
  • The NDIA confirmed the end of TTP in an April 2024 pricing update; it does not appear anywhere in the current price guide
  • Some older guides online still describe TTP as claimable. That information has been wrong since 1 July 2024

What the TTP Was

The NDIA introduced the TTP in the 2019-20 NDIS Price Guide as transition assistance for providers moving from block funding and grant arrangements to NDIS market pricing. Providers argued that overheads such as rostering systems, quality compliance, and workforce training were not fully covered by the standard price limits while they rebuilt their operations around individualised funding.

The TTP worked through separate support items. A TTP version of an item carried a higher price limit than the standard version, and the gap between the two was the TTP percentage for that year. It applied to supports delivered by disability support workers, principally in Assistance with Daily Life, Assistance with Social and Community Participation, and Finding and Keeping a Job. Charging the TTP price was optional and came with conditions.

TTP Rates by Year

The loading followed a published schedule from the start: it began at 7.5% and reduced by 1.5 percentage points each financial year until it reached zero.

Financial yearTTP loading
2019-207.5% (introduced 1 July 2019)
2020-216%
2021-224.5%
2022-233%
2023-241.5%
From 1 July 2024Removed

Each rate above matches the NDIS pricing document for that year. The superseded price guides are published in the NDIA’s pricing arrangements archive (linked in the sources below) if you need to verify a historical claim.

The Four Claim Conditions

A registered provider could only charge TTP prices if it met all of these conditions:

  1. Published its service prices, prominently and accessibly, including to people who were not existing clients and to the NDIA on request
  2. Listed its business contact details in the Provider Finder on the myplace portal and kept them up to date
  3. Participated annually in an NDIA-approved market benchmarking survey, which the agency used to track provider costs and margins
  4. Discussed and agreed the TTP price with the participant, normally recorded in the service agreement, before charging it

In later years the NDIA tightened the survey condition. A provider claiming TTP in 2023-24 also had to have taken part in the financial benchmarking survey run for the NDIA in 2021-22.

Why the NDIA Removed It

TTP was temporary by design, and the removal was the schedule completing rather than a policy reversal. By 2023-24 the loading was down to 1.5%, and the NDIA confirmed in an April 2024 pricing update that TTP would end for all supports delivered on or after 1 July 2024. The agency’s position was that five years of transition assistance was the agreed limit, and that ongoing cost pressures belong in the standard price limits, which are reviewed through the annual pricing process.

TTP items were moved to the legacy items section of the support catalogue so providers could still claim for services delivered before 1 July 2024.

What Providers Claim in 2026-27

In 2026-27, providers claim standard support items under the NDIS Pricing Schedule 2026-27, effective 1 July 2026. There is no TTP loading and no TTP item in the current support catalogue. You can confirm this yourself: our NDIS price guide tool lists every current support item and price limit, and no TTP item exists among them. As one example, assistance with self-care activities on a weekday daytime (item 01_011_0107_1_1) has a national price limit of $73.58 per hour for every provider, with no TTP loading available on top. Remote and very remote location loadings still apply where the participant lives in an MMM 6 or 7 area, but those are a separate mechanism and have nothing to do with TTP.

If a provider quotes you a “TTP rate” today, or an invoice includes a TTP item for a service delivered after 1 July 2024, query it. The claim is not payable under current pricing rules.

Looking for the medical condition? TTP also stands for thrombotic thrombocytopenic purpura, a rare and serious blood disorder involving low platelet levels and small blood clots. It has nothing to do with NDIS pricing. See healthdirect’s guide to thrombocytopenia or speak to your GP.

FAQ

Can providers still charge TTP in 2026?

No. The TTP ended for supports delivered on or after 1 July 2024. In 2026-27, every provider claims against the standard price limits in the NDIS Pricing Schedule 2026-27. Any page or provider telling you TTP is still claimable is out of date.

What replaced the TTP?

Nothing replaced it directly. The loading was always scheduled to phase out. Cost pressures that providers once argued through TTP now feed into the NDIA’s annual pricing process, which sets the standard price limits that take effect on 1 July each year.

What should I do if an invoice shows a TTP item?

Check the service date. TTP items are only valid for supports delivered before 1 July 2024, claimed through the legacy items section of the support catalogue. For anything delivered after that date, ask the provider to reissue the invoice against the correct standard item.

Sources

Carevo connects NDIS participants with registered providers who charge within the current price limits. Check any support item against the current NDIS price guide, or read our guide to registered vs unregistered providers if you are weighing up who to work with.