Epilepsy support in Mackay, QLD
Compare local providers and the support types that usually matter for epilepsy. Skip the generic directory listings, get a real shortlist.
For epilepsy
- 5 providers with epilepsy experience in Mackay
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Best Epilepsy specialists near me
5 experienced with Epilepsy · 5 other registered providers·How we chose these
Mackay, QLD and 18 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Brisbane, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mount Abundance, QLD · Murarrie, QLD · +6 more · National provider
- Specialises in Gardening, Cleaning
Hopesway Support Services works across 22 NDIS support categories in Mackay, Queensland. Most enquiries to them come from families and carers. They have supported participants with epilepsy. They are most often contacted for gardening and cleaning.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Aboriginal Health Worker, Cleaner, Developmental Educators
Mackay, QLD and 14 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Cairns North, QLD · Capalaba, QLD · Chermside, QLD · East Brisbane, QLD · Enoggera, QLD · Ipswich, QLD · Kenmore, QLD · Park Ridge, QLD · Pimpama, QLD · South Brisbane, QLD · +2 more · National provider
- 50+ families connected
- Fast responder, usually replies within an hour
- Specialises in Cleaning, Personal care, Social support
Based in Mackay, Queensland, Skypoint Support Services is an NDIS registered provider. They have supported participants with epilepsy. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Cleaning and personal care are among their most-requested supports.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 69 othersAlso servesAdelaide, SA · Armadale, WA · Aubin Grove, WA · Baldivis, WA · Balga, WA · Beeliar, WA · Bennett Springs, WA · Brisbane, QLD · Bundaberg West, QLD · Burpengary, QLD · Burpengary East, QLD · Cairns City, QLD · +57 more · National provider
- 50+ families connected
- Specialises in Cleaning, Personal care, Allied health
Based in Mackay, Queensland, Quality in Home Health is an NDIS registered provider. Cleaning and personal care are among their most-requested supports. They have a track record of following through on more than 50 enquiries from families who connected through Carevo. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
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Mackay, QLD and 31 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Brisbane, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · +19 more · National provider
- 50+ families connected
- Specialises in Personal care, Cleaning, Social support
Mapple Care works across 17 NDIS support categories in Mackay, Queensland. They operate across multiple states. They are most often contacted for personal care and cleaning. Most enquiries to them come from participants directly.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 40 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · +28 more · Regional provider
- 10+ families connected
- Specialises in Personal care, SIL, Social support
Bluetree Care works across 13 NDIS support categories in Mackay, Queensland. Support coordinators often connect their participants with them. They have a track record of following through on more than 10 enquiries from families who connected through Carevo. They are most often contacted for personal care and SIL.
How this listing is sourced
Other registered providers in Mackay
Registered in Mackay with no demonstrated Epilepsy track record on Carevo — listed for completeness, not as Epilepsy specialists.
Mackay, QLD and 58 othersAlso servesAdelaide, SA · Alderley, QLD · Ashmore, QLD · Avoca, QLD · Baldivis, WA · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · +46 more · National provider
- 50+ families connected
- Specialises in Personal care, Cleaning, Social support
Heart For Care Disability Services works across 13 NDIS support categories in Mackay, Queensland. They operate across multiple states. They are most often contacted for personal care and cleaning. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Responded to my enquiry straight away
Verified care seeker, South Brisbane
Mackay, QLD and 259 othersAlso servesACT Remainder - Booth, ACT · ACT Remainder - Coree, ACT · ACT Remainder - Cotter River, ACT · ACT Remainder - Gungahlin, ACT · ACT Remainder - Jerrabomberra, ACT · ACT Remainder - Kowen, ACT · ACT Remainder - Majura, ACT · ACT Remainder - Paddys River, ACT · ACT Remainder - Rendezvous Creek, ACT · ACT Remainder - Stromlo, ACT · ACT Remainder - Tuggeranong, ACT · ACT Remainder - Weston Creek, ACT · +247 more · National provider
- 50+ families connected
- Specialises in Allied health, Gardening
Based in Mackay, Queensland, Hercules Lifting Solutions is an NDIS registered provider. Most enquiries to them come from families and carers. Allied health and gardening are among their most-requested supports. They also offer home modifications.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 12 othersAlso servesBrisbane, QLD · Brisbane City, QLD · Coffs Harbour, NSW · Griffin, QLD · Ipswich, QLD · Koongal, QLD · Loganlea, QLD · Moreton Bay, QLD · Redcliffe, QLD · Rockhampton City, QLD · South Brisbane, QLD · Urangan, QLD · National provider
- 25+ families connected
- Specialises in Personal care, Cleaning
People Care Services works across 10 NDIS support categories in Mackay, Queensland. Active on Carevo in the past week. They have a track record of following through on more than 30 enquiries from families who connected through Carevo. They support both NDIS and aged care funding.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
Mackay, QLD and 2 othersAlso servesKirwan, QLD · Townsville City, QLD
- Specialises in Psychology, Therapy, Allied Health
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
- Team includes Psychologist, Counsellor
Mackay, QLD and 40 othersAlso servesAdelaide, SA · Brisbane, QLD · Brisbane City, QLD · Bundamba, QLD · Caboolture, QLD · Casula, NSW · Central Coast, NSW · Collingwood Park, QLD · Durack, QLD · East Brisbane, QLD · Forest Lake, QLD · Fortitude Valley, QLD · +28 more · National provider
- 50+ families connected
- Specialises in Cleaning, Personal care, Allied health
Maweja Super Care is an NDIS registered provider in Mackay, Queensland. Families most often connect with them for cleaning and personal care. Registered across 13 NDIS support categories, including Specialised Supported Employment, community participation and daily personal care. Active on Carevo in the past week.
How this listing is sourced
- Registered with the NDIS Quality & Safeguards Commission
- Business address on file
How we rank providers
Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- How this list is built. Providers shown here offer nursing, support work, personal care, allied health, therapy, and psychology, the support types most relevant to epilepsy. They are then ranked by demonstrated experience with epilepsy, providers who have actively claimed and supported epilepsy referrals rank above those who only list it as a capability.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Condition-specific track record. Providers who have accepted and worked with epilepsy referrals on Carevo rank above those who only list the condition as a capability. We weight providers using their demonstrated experience with this cohort, not self-declared specialisations.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What "Trusted" means. The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
10
providers in Mackay
32,111
providers nationally
What "Verified care seeker" means. Any care-seeker feedback shown above is from a real person who used Carevo to connect with that provider and then told us how it went. We only publish feedback tied to a genuine, matched enquiry, never anonymous, unsolicited, or paid reviews.
What people with Epilepsy in Mackay usually need help with
Epilepsy is a neurological condition characterised by recurrent seizures. People with epilepsy who experience significant functional impact may access NDIS supports including nursing care, personal care, support workers, and seizure management training. Not all seizures look the same, and providers who work with people with epilepsy should have up-to-date seizure first aid training and a clear Seizure Management Plan on file before they start working with a new participant.
For chronic and complex medical conditions, the best starting point is usually identifying whether the main need is nursing, personal care, therapy, or a flexible combination, then comparing local providers who can adjust support when symptoms change.
What people usually compare locally
- • Availability of nursing or clinical staff with experience in the specific condition
- • Flexibility to adjust support at short notice during symptom changes
- • Coordination with local GPs, specialists, and hospital services
- • Whether the provider can deliver both personal care and clinical support through one service
Language support in Mackay
Mackay has a large Filipino-speaking community (1.7% of residents), so finding epilepsy support in a shared language matters here. These are the main languages spoken at home locally (ABS Census 2021). When you get matched, ask providers which of their staff speak your language and whether they can keep that worker as your regular. Interpreters are free through TIS National for NDIS appointments, and My Aged Care can arrange them for aged care assessments.
Speaker counts are persons using the language at home in this postcode. Source: Australian Bureau of Statistics, Census of Population and Housing 2021 (table G13). Carevo connects families with providers and does not deliver care itself.
Services and providers to compare first in Mackay
For chronic and complex medical conditions, nursing support and flexible personal care are usually the first services to compare. Focus on providers who understand symptom variability and can adjust support accordingly. Use the service links below to pressure-test provider fit, not just to browse every option in the area.
The Epilepsy provider network on Carevo
40 providers on Carevo have supported people with epilepsy through real matched requests.36 are registered NDIS providers. Matching is based on real provider history, not self-described claims.
Supports they provide
- • Support workers
- • Personal care
- • Nursing
- • Therapy
- • Allied health
Where providers are
Providers experienced with epilepsy are listed in more than 380 suburbs across Queensland, New South Wales, Western Australia, Victoria, and other states.
Often supported alongside
Providers who support epilepsy most often also have experience with Autism, Psychosocial Disability, ADHD, Incontinence, and PTSD.
About Mackay, QLD
Population
3,659
Local government area
Mackay (Regional Council)
Providers listed
10
Mackay sits within the Mackay (Regional Council) local government area in QLD. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.
How to check a provider's credentials
Carevo lists the registration details a provider reports and links you to the official Australian registers so you can confirm them yourself. Here is what each listing shows and where to check it. A listing on Carevo is not an endorsement.
NDIS registration
Listings show whether a provider reports being NDIS registered. You can confirm a provider's current registration and approved support types yourself on the NDIS Commission's public provider register.
Source: NDIS Quality and Safeguards CommissionAged care approval
Listings show aged care approval where it is recorded. You can check a provider's current approval and the services they deliver on the Australian Government's My Aged Care find a provider service.
Source: My Aged Care (Department of Health and Aged Care)ABN you can check
Most listings include the provider's Australian Business Number, shown on the profile. You can look it up on the Australian Business Register to confirm the business is registered and active.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCare Services Available in Mackay
Provider counts by service type in Mackay
* Services commonly accessed for this condition
What happens after you request support in Mackay
1. Identify clinical and daily needs
Work out whether the main gaps are nursing or clinical support, personal care during difficult periods, therapy, or help managing daily routines around variable symptoms.
2. Compare flexible providers
Look for providers who can adjust support hours and intensity when symptoms change. Compare how they coordinate with your medical team and handle urgent or unplanned needs.
3. Confirm medical coordination
Ask how the provider communicates with your GP or specialist, whether nursing staff are available, and what happens if you need to increase or pause support at short notice.
For NDIS participants with chronic conditions, confirm whether the provider can coordinate with your medical team, adjust support hours during flare-ups, and provide nursing or clinical staff when needed.
Mackay at a glance
Nearest hospital
Mackay Base Hospital
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Frequently Asked Questions
Does epilepsy qualify for the NDIS?
Epilepsy can qualify for the NDIS when seizures are not fully controlled by treatment and the condition substantially affects daily life, for example needing supervision for safety, support after seizures, or help getting into the community. The NDIS looks at functional impact, not the diagnosis alone, so an access request should include evidence from your neurologist or GP about seizure frequency, treatments tried, and what you need help with day to day. Well-controlled epilepsy with little functional impact usually does not meet the criteria on its own.
Can the NDIS fund support workers and safety equipment for epilepsy in Mackay?
NDIS participants with epilepsy in Mackay may access funding for support workers who are trained in seizure management, safety equipment, assistive technology, and community participation support. Carevo connects participants and carers in Mackay & Rockhampton with providers experienced in supporting people with epilepsy.
Can I get NDIS funding if my epilepsy is controlled by medication in Mackay?
If medication fully controls your seizures with no residual functional impact, you may not meet NDIS eligibility. However, many people with epilepsy in Mackay experience breakthrough seizures, medication side effects, driving restrictions, or cognitive impacts that significantly affect daily life. Your neurologist can document these functional limitations to support your NDIS access request.
How do I find a support worker trained in seizure management in Mackay?
Carevo lists support workers in Mackay who are trained in seizure first aid and epilepsy management. Look for providers with relevant training and experience. All support workers should have current first aid certification including seizure response.
What nursing support is available for epilepsy through the NDIS in Mackay?
NDIS-funded nurses in Mackay can assist with medication management, seizure monitoring, emergency seizure response plans, and health assessments for people with epilepsy. Nursing visits can be scheduled regularly or as needed. Carevo lists nursing providers experienced with epilepsy in Mackay & Rockhampton.
What assistive technology is available for epilepsy through the NDIS?
NDIS participants with epilepsy in Mackay may access seizure detection monitors, medical alert systems, protective headgear, and bed sensors. An occupational therapist or neurologist can recommend appropriate devices, which may be funded through your assistive technology budget.
Understanding Epilepsy
Epilepsy is a neurological condition characterised by recurrent, unprovoked seizures caused by abnormal electrical activity in the brain. It affects an estimated 151,000 Australians, around 0.6% of the population (AIHW, Epilepsy in Australia, based on the ABS 2017-18 National Health Survey). Seizures vary enormously: some people experience brief absence seizures that last a few seconds, while others have tonic-clonic seizures involving loss of consciousness and convulsions. Epilepsy is often well managed with medication, but around 30% of people have drug-resistant epilepsy that continues to cause seizures despite treatment. For those with significant functional impact, the NDIS provides support including nursing care, support workers, safety equipment, and therapy. The condition does not just affect the moments of a seizure. The fear of when the next one will happen, driving restrictions, employment limitations, medication side effects, and memory difficulties can all have a major effect on quality of life.
How epilepsy affects daily life
Epilepsy affects daily life through the seizures themselves and through the restrictions they create. Many people cannot drive, which limits employment and independence. The unpredictability of seizures creates anxiety about being alone, particularly during activities like bathing, cooking, or swimming. Post-seizure recovery can take hours or days. Medication side effects often include fatigue, cognitive slowing, and mood changes. Memory and concentration difficulties are common even between seizures. For people with drug-resistant epilepsy, the daily impact can be severe, requiring someone nearby at all times for safety.
What to look for in a provider
Good epilepsy providers ensure that every worker supporting the person has current seizure first aid training and access to the person's Seizure Management Plan. Ask how they train their staff on seizure types (not all seizures look like convulsions), whether they can manage emergency medication (like midazolam), and how they balance safety with independence. Red flags include providers who have no seizure management protocol, whose workers have not received epilepsy-specific training, or who respond to seizure risk by restricting activities rather than managing risk proportionally.
How to access funding
Epilepsy is on the NDIS List B, requiring evidence of permanent and significant functional impairment. A neurologist's report documenting the seizure type, frequency, and functional impact is the primary evidence needed. Well-controlled epilepsy with no residual functional impact is unlikely to meet NDIS criteria, but drug-resistant epilepsy with associated risks, restrictions, and secondary effects usually does. Plans are reviewed annually. Epilepsy Action Australia can provide guidance on the NDIS access process and connecting with support services.
Sources: AIHW, Epilepsy in Australia · NDIS Access Operational Guideline, List B conditions
Need help with NDIS for Epilepsy? A support coordinator can help you find the right providers and get the most from your plan. Find support coordinators in Mackay
Funding and costs for epilepsy support in Mackay
Lower
$10,000
per year
Typical
$35,000
per year
Higher
$120,000+
per year
Plan size depends on seizure frequency and severity, whether 24/7 supervision is needed, medication complexity, and whether epilepsy occurs alongside other conditions like intellectual disability or brain injury.
Illustrative ranges only. An individual plan is set by the NDIA on assessed need, not by diagnosis, and varies widely. Pricing basis: NDIS Pricing Schedule 2026-27.
Seizure detection monitors and alert systems cost $200-$2,000+. Nursing visits for medication management are billed at $75-$120/hr. Support worker rates start around $55-$65/hr on weekdays.
Figures are indicative and based on the current NDIS Price Guide and published Home Care Package rates. Actual costs depend on your plan, provider, and location.
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