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Refer participants to Support Coordination providers in Frankston, VIC
For Support Coordinators

Refer participants to support coordination in Frankston, VIC

Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports.

15 providers compared · Category 7: Support Coordination · Updated 4 June 2026

Refer to support coordination

  • 15 registered providers in Frankston
  • Category 7: Support Coordination
  • Free, no obligation

Takes about 30 seconds.

Best Support Coordination providers near me

Showing 10 of 15 providers·How we rank

Trusted provider

Clover Leaf Sanctuary

Frankston, VIC and 63 others · State-wide provider

Specialises in Therapy · Personal care · Domestic assistance

1

Clover Leaf Sanctuary Pty Ltd is a dedicated NDIS provider offering a wide range of disability support services tailored to the needs of the Frankston community. As a registered NDIS provider, they are committed to empowering individuals with disabilities to live fulfilling and independent lives.

How we verified this provider

Median response time13 hours
NDIS coverage11 groups
Trusted provider

CarePro

Frankston, VIC and 76 others · National provider

Specialises in Personal care · Domestic assistance · SIL

2

CarePro is dedicated to providing comprehensive NDIS services to the vibrant community of Frankston, VIC. As a compassionate provider, CarePro focuses on empowering individuals with disabilities to live fulfilling lives by offering a range of essential supports tailored to their unique needs. Understanding the importance of local accessibility, CarePro ensures that residents of Frankston have reliable access to high-quality disability support.

Median response time3 hours
Trusted provider

Ozzi Care Services

Frankston, VIC and 24 others · National provider

Specialises in Personal care · Meal preparation · Transport

3

Ozzicareservices Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services to the Frankston community. Understanding the unique needs of individuals with disabilities in the area, the provider offers a comprehensive suite of supports designed to enhance independence, foster community engagement, and improve overall quality of life for participants in Frankston, VIC.

How we verified this provider

Median response time10 hours
NDIS coverage15 groups
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Easy Care Support Services

Frankston, VIC and 18 others · National provider

Specialises in Personal care · Domestic assistance · Cleaning

4

Easy Care Support Services is a leading registered NDIS provider delivering essential disability support services directly to the Frankston community. Understanding the unique needs of individuals in Frankston, the provider is committed to offering person-centred care that fosters independence and enhances quality of life. With a focus on empowering participants, Easy Care Support Services ensures access to a wide range of NDIS funded supports designed for the Frankston area.

How we verified this provider

Median response time3 hours
NDIS coverage8 groups

Your Life Your Choice Care Services

Frankston, VIC and 26 others · National provider

Specialises in Personal care · SIL · Gardening

5

ylyccs melbourne services is a dedicated NDIS provider committed to delivering exceptional disability support services across Frankston, Victoria. Understanding the unique needs of individuals within this vibrant community, the provider focuses on empowering participants to live fulfilling lives with independence and dignity. For residents in Frankston seeking reliable and compassionate care, ylyccs melbourne services offers a comprehensive range of supports tailored to individual goals.

How we verified this provider

Median response time1 day
NDIS coverage12 groups

SIA Support Services

Frankston, VIC and 19 others · State-wide provider

Specialises in Community access · Therapy · Nursing

6

Sia Support Services Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services to the Frankston community. Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive suite of services designed to foster independence, enhance quality of life, and promote community engagement right here in Frankston.

How we verified this provider

Median response time8 hours
NDIS coverage13 groups
Trusted provider

Auslands Care

Frankston, VIC and 6 others · Regional provider

Specialises in Respite care · Personal care · Counselling

7

They are dedicated to offering comprehensive and person-centred disability support services.

How we verified this provider

Median response time2 hours
NDIS coverage14 groups

Defined Community Care

Frankston, VIC and 31 others · Regional provider

Specialises in Personal care · Domestic assistance · Meal preparation

8

Ferrari is a dedicated, registered NDIS provider serving the Cranbourne East, VIC community and surrounding areas. They offer a comprehensive range of NDIS services designed to support participants in achieving their goals and enhancing their independence.

How we verified this provider

Median response time11 minutes
NDIS coverage12 groups

Ask Carers

Frankston, VIC and 17 others · State-wide provider

Specialises in Community access · Personal care

9

ASK CARERS is a dedicated NDIS provider offering a wide array of disability support services to the Frankston community and its surrounds. Understanding the unique needs of individuals with disabilities, ASK CARERS focuses on delivering person-centred care that fosters independence and enhances quality of life. As a registered NDIS provider, they are committed to empowering participants in Frankston to achieve their goals and live fulfilling lives.

How we verified this provider

Median response time2 minutes
NDIS coverage11 groups

Butter Fish Services

Frankston, VIC and 111 others · National provider

Specialises in Therapy

10

Understanding the unique needs of individuals in Frankston, the provider focuses on empowering participants to achieve their goals and enhance their quality of life through person-centred care.

How we verified this provider

Median response time1 hour
NDIS coverage10 groups

About Frankston, VIC

Population

36,097

Median household income

$30,888 p.a.

Local government area

Frankston (City)

Providers listed

15

Frankston sits within the Frankston (City) local government area in VIC. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through Carevo, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 15 support coordination providers in Frankston by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About Support Coordination in Frankston

Support Coordination helps participants implement their NDIS plan, connect with providers, and build capacity to manage their own supports. Level 1 (Support Connection) provides basic linkage. Level 2 (Coordination of Supports) is the standard level for most participants. Level 3 (Specialist Support Coordination) is for complex cases involving multiple services, high risk, or crisis situations.

Of the 15 support coordination providers in Frankston, 9 are NDIS registered and 10 have verified their listing on Carevo. Providers in this area cover 19 different service categories, indicating a diverse range of specialisations.

With 15 providers in Frankston, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

Support Coordination in the South East Melbourne Region

Gateway to Mornington Peninsula. Mix of established families and retirees. Growing health precinct.

Beach has accessible ramp. Shopping centres are accessible. Station has lift access.

Nearest Hospital

Frankston Hospital

Local Council

City of Frankston

Public Transport

Frankston train line terminus, Local and peninsula bus services

Support Coordination Pricing in Frankston

The following NDIS price limits apply to support coordination in Frankston under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
07_001_0106_8_3 Support Coordination Level 1: Support Connection $80.06 per hour
07_002_0106_8_3 Support Coordination Level 2: Coordination of Supports $100.14 per hour
07_004_0132_8_3 Support Coordination Level 3: Specialist Support Coordination $190.54 per hour

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What Support Coordination Covers

The Support Coordination registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Level 1: Support Connection

Basic linkage to services and supports. Helps participants understand their plan and connect with providers. Lowest level, suitable for participants with straightforward needs and good informal supports.

Level 2: Coordination of Supports

Standard support coordination. Plan implementation, provider research, service agreement management, progress reporting, and plan review preparation. The most common level, suitable for most participants.

Level 3: Specialist Support Coordination

For participants with complex, high-risk needs. Involves multiple interacting services, crisis management, justice system involvement, homelessness risk, or hospital discharge coordination. Higher rate reflects the specialist skills required.

Common Referral Scenarios

Real-world situations where you would refer a participant for support coordination in Frankston.

1.

A participant's current Level 2 coordinator is leaving and they need a replacement. When referring, provide a handover document covering active providers, pending referrals, and plan review dates.

2.

A participant with complex psychosocial needs and justice system involvement needs Level 3 specialist coordination. Refer to a coordinator with specific experience in the intersection of disability and criminal justice.

3.

A participant is unhappy with their coordinator and wants to switch. Help them understand their right to change, then refer to an alternative coordinator. Ensure a proper handover period where both coordinators overlap for continuity.

What to Expect After Referral

When a participant transitions to a new coordinator, expect a 2-4 week handover period. The outgoing coordinator should provide a written handover document, and the incoming coordinator should contact all active providers to introduce themselves. Good coordinators are responsive (reply within 1 business day), proactive about plan utilisation, and transparent about their caseload capacity.

Red Flags to Watch For

Warning signs that a support coordination provider may not be delivering quality services.

Coordinator unresponsive for days at a time

No progress reports or plan review documentation

Coordinator making decisions without consulting the participant

Caseload so large that participants receive minimal attention

No handover documentation when the participant changes coordinators

Coordinator recommending providers they have a financial relationship with without disclosure

Support Coordination interacts with every other support category because the coordinator's role is to connect and manage all services. When referring to a specialist Level 3 coordinator, ensure they have experience with the specific complexity involved (psychosocial, justice, housing crisis) rather than just general coordination experience at a higher rate.

How to Refer a Participant for Support Coordination

Step 1

Check plan funding in Category 7

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Support Coordination

This page is useful when a participant needs to change support coordinators, when you need to refer a complex participant to a Level 3 specialist coordinator, or when helping a participant who does not yet have support coordination in their plan understand what is available. For SC-to-SC referrals, check the receiving coordinator's current caseload capacity before referring.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for support coordination. Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Frankston and surrounding areas. Some providers listed here cover the broader South East Melbourne region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

Victoria NDIS Regulations and Compliance

All support coordination providers in Frankston must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Victoria.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

What is the difference between Level 2 and Level 3 support coordination?
Level 2 is standard coordination for participants who need help implementing their plan and connecting with providers. Level 3 is specialist coordination for participants with complex, high-risk situations involving multiple interacting services, justice system involvement, homelessness risk, or hospital discharge coordination. Level 3 rates are $190.54/hour vs $100.14/hour for Level 2.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Frankston?
Expand your search to nearby suburbs. Many providers in the South East Melbourne region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of support coordination providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on Carevo display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

Support Coordination in Nearby South East Melbourne Locations

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